Front of property

Reviews of Homewood Suites By Hilton Philadelphia Plymouth Meeting

3 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 434 out of 657 reviews" "
Rating 8 - Good. 141 out of 657 reviews" "
Rating 6 - Okay. 41 out of 657 reviews" "
Rating 4 - Poor. 18 out of 657 reviews" "
Rating 2 - Terrible. 23 out of 657 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sriram

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean. Lots of space in the room. Love this place. Will definitely stay here again.
Stayed 1 night in Apr 2024

8/10 Good

Jahnese

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at this property. My rooms, fridges, everything was nice and clean. They do provide housekeeping every other day, but oddly enough, I didn’t receive ANY housekeeping service in either of my rooms. On the third day of my stay I called the front desk and was informed that I wasn’t “signed up” for housekeeping…I didn’t and still don’t understand what that meant. Outside of that, my stay was great. Breakfast was super tasty. I would absolutely stay again
Stayed 4 nights in Apr 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Amenities, property conditions & facilities
Great hotel had everything you could ask for and very clean. Front desk staff excellent and helpful. I highly recommend this hotel and would definitely stay there again
Stayed 1 night in Apr 2024

6/10 Okay

Madeline

Liked: Cleanliness, staff & service
Upon check in our kitchen garbage disposal in our first room was clogged and filled with brown smelly liquid. Was informed there wasn't maintenance services onsite on the weekend. The built-up produced a strong foul smell. We were giving the option to change rooms. The second room we had no issues with.
Stayed 2 nights in Feb 2024
Response from Maria Townsend on 21 Mar 2024
Thank you for your feedback hope to see you soon!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Maria Townsend on 21 Mar 2024
Thank you for your feedback hope to see you soon!

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

upsong1

Stayed 1 night in Dec 2023

10/10 Excellent

Heather

Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Erin Q on 7 Dec 2023
Hi Deborah - thank you so much for rating our hotel 10 out of 10! We appreciate your feedback and thank you for choosing our hotel. We hope you visit us again soon!

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for having EV chargers at your hotel. I still don’t understand why you only have two parking spots for three chargers.
Stayed 4 nights in Nov 2023
Response from Erin Q on 7 Dec 2023
Hi Jeffrey, thank you so much for taking time of your day to rate our hotel. We are happy to hear you found the hotel comfortable and accommodating! If your travels bring you back to this area, we hope to see you again soon!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Erin on 21 Nov 2023
Thank you so much for rating us! We appreciate you taking time out your day! Thank you for staying with us and if your travel brings you back to the area, we hope to see you again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was fantastic. Staff was friendly and warm when we checked in, and even gave us a gift bag. So sweet. Room was so clean and spacious. There were plenty of entry and exit points which made walking my dog (who is scared of encountering strangers) much easier. My only small issue was that our mattress felt a little worn out so I didn't get the comfortably supportive sleep I usually experience here. Totally could have been luck of the draw, though.
Stayed 2 nights in Nov 2023
Response from Erin Q on 21 Nov 2023
Wow! Thank you so much for your kind words; we are so happy you found our hotel, and staff, accommodating. It is our pleasure to serve you. If your travels should bring you back to the area, we hope you choose to stay with us again!

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from erin on 21 Nov 2023
Thank you so much for rating us! We appreciate you taking time out your day! Thank you for staying with us and if your travel brings you back to the area, we hope to see you again soon!

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Erin on 21 Nov 2023
Thank you so much for rating us! We appreciate you taking time out your day! Thank you for staying with us and if your travel brings you back to the area, we hope to see you again soon!

10/10 Excellent

Antonette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Erin Q on 13 Nov 2023
Thank yo so much for your rating! We are so happy to hear you enjoyed your stay at our hotel. If your travels should bring you back to the area, we hope to see you again!

2/10 Terrible

Jerimie

Stayed 1 night in Oct 2023
Response from Erin Q on 13 Nov 2023
We are so sorry we fell short of your expectations as we strive to always provide the best service possible. Please contact the hotel so we can discuss the issues you experienced during your stay.

10/10 Excellent

Anya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed, good breakfast
Stayed 2 nights in Oct 2023
Response from erin quarino on 7 Nov 2023
Thank you for your rating Anya! We are happy to hear you enjoyed your stay with us.

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

8/10 Good

cevdet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

6/10 Okay

William

Stayed 5 nights in Sep 2023
Response from Erin Q on 13 Nov 2023
Thank you for your rating; if we can improve our service or you faced any issues during your stay; we kindly ask you call the hotel so we can address any problems you may have faced. Thank you so much for choosing the Homewood Suites Plymouth Meeting!

10/10 Excellent

ROCHELLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice size room, very clean, plenty of parking & safe area.
Stayed 3 nights in Sep 2023
Response from Erin on 23 Oct 2023
Good Morning Rochelle,Thank you so much for staying with us and taking time out of your day to review us! We look forward to welcoming you back to our hotel! We appreciate you!

8/10 Good

Erick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location West of Philly
Stayed 1 night in Sep 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

10/10 Excellent

BrianShayna

Stayed 1 night in Sep 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

6/10 Okay

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

10/10 Excellent

Tara

Stayed 1 night in Aug 2023
Response from erin on 23 Oct 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

10/10 Excellent

Jesse U

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Erin Q on 13 Nov 2023
Thank you so much for staying with us and taking time out of your day to rate us! We look forward to welcoming you back to our hotel!

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a snafu with the reservation I had been double charged. Expedia called them and a refund was issues immediately. The room was as advertised, and the hotel is a 5-8 min drive to a plethora of restaurants and shopping. Thanks Homewood Suites!
Stayed 3 nights in Jul 2023

10/10 Excellent

Kelly

Stayed 1 night in Jul 2023

2/10 Terrible

Sharon

Travelled with family
Liked: Cleanliness
Customer service was great
Stayed 3 nights in Jul 2023

10/10 Excellent

jorge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very roomy
Stayed 1 night in Jul 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Lauren

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the hotel for free parking, free breakfast and the indoor pool. It did not disappoint. It was 15 min or less from two malls, a zoo, and tons of dining options. It was also clean, quiet, and the staff was nice. We will stay here again.
Stayed 2 nights in Jun 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Cherry

Stayed 1 night in Jun 2023

10/10 Excellent

Ciara

Stayed 1 night in Jun 2023

10/10 Excellent

Margo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, the only thing dusty was the safe
Stayed 1 night in Jun 2023

10/10 Excellent

Adrian

Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Michael, Castle Rock

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area even though near freeway. Clean, nice rooms.
Stayed 1 night in May 2023

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023