Ratings based on 228 Verified Reviews

3.2 out of 5
66% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
5 out of 5
for Everyone
by A verified traveller

a wonderful place near to the beach

Posted 08-Dec-2017
Pros: the swimming pool, rooms, the beah.. everything
Cons: clean the pool more often
Location: everything around is beautiful
everybody is so kind, we arrived late to our breakfast, 5 minutes before they had to close, and they let us take that breakfast!!!
1 out of 5
by A verified traveller from trinidad

Everything went wrong.

Posted 21-Nov-2017
From rude hotel staff, to disappointing dinners, I will never recommend here!
5 out of 5
for Everyone
by A verified traveller from uk

Yes close to beach

Posted 21-Nov-2017
Pros: Friendly. People . Made welcome. On arrival.
Location: Location is good. Not too far from airport. Just a taxi ride to get there. About Ten minuets.
Made feel welcome on arrival. Check in was good. Food very good. And entertainment with live music before dinner was very good .
2 out of 5
by A verified traveller from Trinidad

Planned it for my 6th Anniversary. Disappointing!

Posted 03-Nov-2017
Pros: The staff was sincerely friendly and courteous. They assisted with our request for towels etc.
Cons: Be more flexible with the meal times. At least have the Kitchen open for late arrivals. Paint the property and spruce it up a little.
We took the All Inclusive plan which was a little costly. The times are set for Breakfast, Lunch and Dinner and there is no room service so if you miss your meal time there is nothing you can buy. Breakfast is 7.30am to 9.30am - small window. Lunch is 12.30pm to 2.30pm - small window. Etc. it's All inclusive but you have to pay for bottled water. The water in the pipe was dirty/brown. The pool was open from 9.30am to 6.00 pm. Kind of restrictive hours. The beach is ok but extremely rough. I'm not sure if it was the time of the year that the water was rough and dirty. The bath tub/shower was not draining so the water would sometimes raise very quickly in the bath tub and over flow into the bathroom.
3 out of 5
by A verified traveller from Caribbean

Rex Turtle Beach, Tobago

Posted 24-Oct-2017
Pros: Good mix of food - Caribbean, Chinese, American, French, Italian options, tasty soups, fresh pastries and desserts Great drinks from Mr. Grimshaw
Cons: Sanitation and hygiene Appearance of public areas Staff attitude
Location: Beaches Coffee shop
Nice property, but it does not feel like a proper all-inclusive hotel. The main advantage is the decent and varied selection of food and drink, but décor and ambience are ostensibly lacking. Property in desperate need of an upgrade - power wash of external areas, deep clean of floors and exterior, new cushion covers and furniture to get rid of musty stale smell, and elimination of mildew around guttering, pool tiles and public areas. A splash of paint, disinfectant and air freshener would do wonders. Housekeeping makes a valiant effort to maintain cleanliness, but rooms are dated - broken lamp switches that don't work, burnt ironing board cover and poor lighting generally. No basic toiletries like conditioner and body lotion. Water from reception washroom running into lobby, floors wet and a hazard to guests. Security is present in the main reception, but not across the length of the property. Concerns also about sanitation and hygiene with the proliferation of flies, birds and cats in the public areas. There was one hardworking member of staff constantly walking the floor and checking on guests, whom many thought was the General Manager, but in fact was the Food and Beverage Manager. Guests remarked that he never sleeps, since he was clearing dishes and moving 24/7. Mr. Samaroo has to be commended for his professionalism and attentiveness, since the GM was visible only at meals and did not check on his guests, even with bad weather/tropical depression. Not Rex int'l standard
3 out of 5
by A verified traveller from St. Paul, MN

Posted 18-Oct-2017
Each room overlooks the ocean. Complimentary breakfast was delicious, and we loved sitting in on the patio after breakfast watching the ocean. Pool was lovely, but the hours made it inaccessible to us (closed at 6pm). Dinner for 2 was about $90 us for 2, and it wasn't anything too special. There wasn't conditioner or lotion in the rooms, which I really wished I had after a day in the ocean and sun.
5 out of 5
for Everyone
by A verified traveller from Toronto, Ontario, Canada

Beautiful Hotel and staff

Posted 16-Oct-2017
Pros: Pool, beach, restaurant, room, bed. View. All around great experience.
Cons: My vacation time. Should be longer.
Location: Lots of activities, restaurants a short car ride away.
Hotel was very clean. Lobby was welcoming and room was very well kept and appointed. We arrived early by 3 hours and the room was ready and given to us immediately. Staff was exceptionally polite and accommodating. Although we really did not put them to any test, because to be honest we had absolutely no issues. We had a room close to pool, lobby and restaurant. All rooms are ocean view. Which makes the property stretch out pretty far down. Could be an issue for some.But you have to give in to the walk, for the view to be ocean from all rooms.Food was great. Beautiful big pool, which it was a little deeper but nice all the same. Will definitely return to Tobago and Turtle Beach resort will be my first choice of hotel. Manager made it his business to greet the guest and speak with us. Very impressive and intelligent young man. As was the assistant manager and the staff which we encountered. George , Toronto, Canada
3 out of 5
by A verified traveller from canada

Rooms are old and washroom very small hotel is old

Posted 15-Oct-2017
Was ok nothing to great and rooms require travel adapters for 110v plugs which front desk do not have.
4 out of 5
for Everyone
by A verified traveller from Trinidad

Posted 25-Sep-2017
Better than expected. Staff were generally friendly. Room was spacious and we'll kept. Breakfast was excellent and good variety. Deserts were unimaginative and boring, though. Bar was well stocked with good service. One the best pools Nightly entertainment was good. Overall I would say that this hotel is one of Tobago's well kept secret. I have stayed at all of Tobago's best hotels and Turtle Beach is definitely the best. Needs better marketing
4 out of 5
for Everyone
by A verified traveller from London

Posted 11-Sep-2017
Really nice staff and helpful Rumpunch on arrival nice touch Monday evening is rum punch and nibbles nice time to meet other guests Pool area is good