Booked a queen bed with a sofa bed and added a request for a high floor room. Was given lowest floor available (poor mobile signal on all low floors) also given two queen beds! Not what we reserved. We were pushed for time so didn't bother complaining.
Room TVs have been upgraded since our previous stay a few years ago. Bed was very soft and bouncy but that was fine for me but I'm sure others wouldn't be as happy.
The big industrial ice machine they used to have has been replaced by a smallet unit.
Despite leaving do not disturb sign out housekeeping still knocked on our door at 10am.
Decent 'chain type' hotel. Good location for the historic area - fitted in a half hour walk round the Barbican before breakfast.
Room had all the required facilities and comfortable bed, but a bit tatty eg torn bed base.
Staff were helpful, but minor irritation that they didn't pre-authorise card for room service (although I had asked if there was room service) so I had to take a couple of phone calls during the evening about that.
Breakfast was standard buffet (plenty of choice but usual hot food sitting in containers for a while, scrambled eggs particularly suffer in those conditions!). But better than waiting for waiter service if you are short of time.
Would probably stay there again if going to Plymouth for work.
Traveller from London
Ideally situated in the heart of the city centre on Exeter Street/ Jurys Inn Plymouth is the perfect solution to your …More
On arrival staff were friendly and helpful and showed us to our room, informed us times restaurant was open for meals. We had dinner in the Bistro 38 as d the food was excellent and well presented. There was a good choice for breakfast, again the staff were friendly and had time to chat. Will definitely stay again.
The principal town of the south west, Plymouth is famous for its maritime legacy. The Hoe, where Drake awaited the Armada, overlooks the magnificent harbour (Sound): home to naval dockyards and warships, accessible on sightseeing cruises. The bustling atmospheric Barbican district by the inner harbour, with its narrow streets of Tudor and Jacobean buildings, is where the Pilgrim Fathers sailed from. Visit the Elizabethan House and the Plymouth Gin Distillery, as well as the National Marine Aquarium - one of England’s finest.
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