Stayed for a week May 2016. Check-in starts at 2pm. My flight arrived 9am. I left my luggage at front desk, so I could run errands. Came back and waited at the lobby area (sofas are comfy) until room was ready. My room was spacious especially for European standards. I stayed on 9th floor and pretty quiet. Wifi was free and had good signal. While I had a non-smoking room, it did not stop the smell from the floor above to filter down to my room. Metro and bus terminal across from hotel. Single female traveler and felt area was safe as well as hotel. A little far from Sol and Palace, but metro gets you there in 20 minutes. Real Madrid's Bernabeu Stadium is walking distance or 3-stops on metro Line 10. There are small restaurants around the hotel and a McDonald's attached to hotel.
TRAVEL BY METRO
The hotel is only a short walk to the Metro (between Valdeacederas and Tetuán) which will take you directly into the centre of Madrid. All Metro ticket machines are in English if you have limited Spanish proficiency.
If travelling from the airport by Metro you will have to change line 2 times (or 1 if you want to walk a little) but there are plenty of maps to guide you. But if you´re lazy like me: (Barajas <Pink Line> to Nuevos Ministerios > <Change to Blue Line to Plaza De Castilla > <Change to Turquoise Line to Valdeacederas). Make sure you look at the building numbers so you're not walking the wrong way after leaving the Metro!
A pleasant hotel with a lift to each floor. An equally pleasant cafetería opposite the reception desk that serves food and drink at good prices.
The room I stayed in was again pleasant. Mostly clean (a little dusty in places - like the telephone in the bathroom); the air conditioning seemed outdated. Every so often it made funny noises and I couldn't help thinking sometimes a little cucaracha was scurrying around inside; but I never saw anything.
There was no kettle in my room, so don't be expecting a coffee or tea when you get to your room. But as already mentioned, there is a good café on the ground floor.
My room came with a bath and shower which were adequate. The shower a little outdated, but it did the job.
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