Title: Hyatt Centric Playa del Carmen Beach House Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hyatt Centric Playa del Carmen Beach House Luxury hotel on the beach, with outdoor pool ![Outdoor pool, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/1dec2dfe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Panoramic Suite, Balcony (Panoramic Beach House) | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/b72b670a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/003f0757.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/w819h540x0y0-1f69b3f6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/68ae556f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Thompson Playa Del Carmen Beach House is steps from Playa del Carmen Main Beach, featuring a white sand shoreline and poolside bar. Guests can relax in beach cabanas or use dry cleaning/laundry services before exploring nearby shops and restaurants on Quinta Avenida. 8.8 Excellent ## Popular amenities - All-inclusive - Parking available - Bar - Pool - Gym - Pet-friendly ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=15521866&PinnedHotelID=15521866&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/9b0652dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Partial Sea View - 516 sq ft - Partial sea view - Sleeps 2 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/w588h392x0y3-aa596dfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 538 sq ft - Sea view - Sleeps 2 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/7da343cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 548 sq ft - Sea view - Sleeps 4 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/3fc94b50.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Pool View - 624 sq ft - Sleeps 2 ![Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/16000000/15530000/15521900/15521866/3c5b9184.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Junior with Pool View - 699 sq ft - Sleeps 2 ## You may also like Ad ![3 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/3000000/2410000/2406400/2406344/77f93302.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Velas Riviera Maya - All Inclusive Playa del Carmen - Pool - Breakfast included - All-inclusive - Spa 9.6 Exceptional 932 reviews £909 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Grand-Velas-Riviera-Maya-All-Inclusive.h2406344.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=69454bff-27ef-43da-9330-1cdb658cfdc0&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/93f2754b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,857 reviews £190 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-12-4&chkout=2025-12-5&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=69454bff-27ef-43da-9330-1cdb658cfdc0&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 162 reviews £157 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Thompson-Playa-Del-Carmen-Adults-Only.h11620473.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=69454bff-27ef-43da-9330-1cdb658cfdc0&top_cur=GBP) Ad ![7 outdoor pools, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1970000/1966300/1966239/df1348bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fives Beach Hotel - Á la Carte All Inclusive The Fives - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 1,003 reviews £283 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=69454bff-27ef-43da-9330-1cdb658cfdc0&top_cur=GBP) Ad ![3 outdoor pools](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/330000/328200/328185/6a97786e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Allegro Playacar - All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 1,005 reviews £123 includes taxes & fees 16 Dec - 17 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information?chkin=2025-12-16&chkout=2025-12-17&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=69454bff-27ef-43da-9330-1cdb658cfdc0&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Thompson-Beach-House.h15521866.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Thompson-Beach-House.h15521866.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.62542%2C-87.07203&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qGsnVD5GNiNpcVOqD5dHhSfxFoo=) Calle 8 y Playa S/N, Zona Maritima, Playa del Carmen, QROO, 77710 #### What's nearby - Quinta Avenida - 1 min walk - 0.1 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Mamitas Beach - 9 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles - Playacar Beach - 11 min walk - 0.6 miles #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Cervecería Chapultepec - ‬3 min walk - ‪Zenzi Beach Club - ‬2 min walk - ‪Fah Restaurant Bar - ‬2 min walk - ‪Lido Beach Club - ‬2 min walk - ‪Restaurante Tropical - ‬2 min walk ## About this property ### Hyatt Centric Playa del Carmen Beach House Luxury hotel near Quinta Avenida Close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Hyatt Centric Playa del Carmen Beach House provides a poolside bar, a terrace and dry cleaning/laundry services. With a beachfront location, beach cabanas and sunloungers, this hotel is the perfect place to soak up some sun. The on-site seafood restaurant, CGrill, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. You'll also enjoy the following perks during your stay: - An outdoor pool along with cabanas, sunloungers and pool umbrellas - Continental breakfast (surcharge), free bike hire and valet parking (surcharge) - A round-trip airport shuttle (surcharge), a free beach club on-site and beach towels - Multilingual staff, luggage storage and a front desk safe Room features All guest rooms are individually furnished, and include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and separate baths/showers - 55-inch flat-screen TVs with cable channels - Balconies, ceiling fans and daily housekeeping ### All-inclusive details All-inclusive room rates at Hyatt Centric Playa del Carmen Beach House are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/12000000/11630000/11620500/11620473/668a9e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Centric Playa del Carmen - Downtown House & Beach House Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 162 reviews £157 includes taxes & fees 2 Dec - 3 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=11620473&PinnedHotelID=11620473&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/2000000/1160000/1151600/1151540/a3c28551.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.0 Wonderful 1,671 reviews £248 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1151540&PinnedHotelID=1151540&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29390000/29381000/29380961/f3c96aff.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,017 reviews £72 includes taxes & fees 6 Dec - 7 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=29380961&PinnedHotelID=29380961&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas](https://images.trvl-media.com/lodging/19000000/18730000/18722800/18722766/c2b762c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,220 reviews £110 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=18722766&PinnedHotelID=18722766&HadPinnedHotel=true®ionId=-1&adults=2) ![5 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)](https://images.trvl-media.com/lodging/1000000/1000000/992200/992175/d4613274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mahekal Beach Front Resort & Spa Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,008 reviews £158 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=992175&PinnedHotelID=992175&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, international cuisine](https://images.trvl-media.com/lodging/1000000/530000/522300/522220/9779d27f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Alltra Playa del Carmen Adults Only All Inclusive Downtown Playa del Carmen - Pool - All-inclusive - Spa - Free WiFi 8.6 Excellent 2,624 reviews £123 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=522220&PinnedHotelID=522220&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/71000000/70560000/70558600/70558507/2dd64158.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Residence Inn by Marriott Playa del Carmen Playacar - Pool - Breakfast included - Free airport shuttle - Pet-friendly 9.2 Wonderful 1,071 reviews £66 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=70558507&PinnedHotelID=70558507&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Penthouse, 3 Bedrooms, Partial Ocean View | Terrace/patio](https://images.trvl-media.com/lodging/3000000/2860000/2857500/2857483/db8c2ff4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### El Taj Oceanfront & Beachside Condo Hotel Downtown Playa del Carmen - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,013 reviews £142 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=2857483&PinnedHotelID=2857483&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/20000000/19140000/19138900/19138867/d643cec7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fives Downtown Hotel - Curio Collection by Hilton Downtown Playa del Carmen - Pool - Spa - Pet-friendly - Free WiFi 8.8 Excellent 685 reviews £107 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=19138867&PinnedHotelID=19138867&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/10000000/9070000/9062500/9062475/ef53941c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Devossion By Live Aqua Playa del Carmen All Inclusive - Adults Only Downtown Playa del Carmen - Pool - All-inclusive - Spa - Parking included 9.6 Exceptional 75 reviews £308 includes taxes & fees 13 Dec - 14 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=9062475&PinnedHotelID=9062475&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Parking on site (USD 15 per night) - Valet parking on site (USD 15 per night) - Onsite parking options include a garage ### Food and drink - Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - CGrill ### Things to do - 24-hour gym - Free beach club - Free bicycle rentals - Outdoor pool - TV in common areas ### Family friendly - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - On the beach - Pool cabanas (surcharge) - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Braille/raised signage - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 1 building - 3 floors - Built in 2016 - Smoke-free property ## Room amenities ### Bedroom - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch flat-screen TV with cable channels - MP3 dock ### Food and drink - 24-hour room service - Free bottled water - Minibar - Restaurant dining guides ### More - Air conditioning (climate-controlled) - Ceiling fan - Desk - Free local calls - Individual decor - Individual furnishings - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 29 August 2024 to 15 November 2024 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of USD 40 per pet, per night (maximum USD 52.40 per stay) Service animals are welcome, and are exempt from fees Welcoming dogs only 1 total (up to 18 kg per pet) Pets cannot be left unattended Restrictions apply; for more information contact the property on the number on the booking confirmation ### Children and extra beds Children are welcome 2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 40.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 300 per accommodation, per stay - Service fee: 10 per cent - Resort fee: USD 37.12 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: approximately USD 15 to 25 per person - Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6) - Self-parking fee: USD 15 per night - Valet parking fee: USD 15 per night - Pet fee: USD 40 per pet, per night (maximum USD52.40 per stay) - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: USD 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ## Frequently asked questions ### Does Hyatt Centric Playa del Carmen Beach House have a pool? > Yes, this property has an outdoor pool. ### Is Hyatt Centric Playa del Carmen Beach House pet-friendly? > Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 40 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details. ### How much is parking at Hyatt Centric Playa del Carmen Beach House? > Self-parking is available for USD 15 per night. Valet parking is available for USD 15 per night. ### What time is check-in at Hyatt Centric Playa del Carmen Beach House? > Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Hyatt Centric Playa del Carmen Beach House? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Hyatt Centric Playa del Carmen Beach House provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of USD 110 per vehicle applies. ### Are there all-inclusive benefits at Hyatt Centric Playa del Carmen Beach House? > Some rate plans available at this hotel are all-inclusive. ### Where is Hyatt Centric Playa del Carmen Beach House located? > Nestled on the beach, this Downtown Playa del Carmen hotel is just steps away from Frida Kahlo Museum and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hyatt Centric Playa del Carmen Beach House Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Location ### 9.2 Staff & service ### 8.6 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 169 8 - Good 37 6 - Okay 24 4 - Poor 13 2 - Terrible 10 ### 10/10 Excellent #### Ivonne 20 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect location, awesome food, great staff ##### Ivonne Stayed 5 nights in Nov 2022 ### 8/10 Good #### Daniel 11 Nov 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great location close to bars and restaurants. ##### Daniel Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Jason 15 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The location was great and the staff was very helpful and friendly. ##### Jason Stayed 5 nights in Aug 2022 ### 10/10 Excellent #### QIUPING 20 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication excellent hotel excellent service ##### QIUPING Stayed 7 nights in Aug 2022 ### 8/10 Good #### Tim 31 Oct 2022 Liked: Communication Hotel was great .. beds where very comfortable .. but the pillows were terrible .. location is great ##### Tim Stayed 2 nights in Oct 2022 ### 10/10 Excellent #### Idania 20 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was excellent !! ##### Idania Stayed 2 nights in Feb 2024 ### 6/10 Okay #### Rick 3 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication The location is excellent. Close to lots of restaurants, bars, shopping. The pool and bar area are a great place to hang out. ##### Rick Stayed 8 nights in Jun 2022 ### 10/10 Excellent #### stephanie 21 Sept 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication I loved everything about this hotel. Centrally located, spacious and clean rooms, and great staff. I will definitely be returning. ##### stephanie Stayed 4 nights in Aug 2023 ### 2/10 Terrible #### Carl 19 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel next door has a roof top night club. The music was loud and was very disturbing at night. I ended up staying only 1 night. ##### Carl Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Katie 25 Apr 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Wonderful property. Service was top-notch. ##### Katie Stayed 4 nights in Apr 2023 ### 10/10 Excellent #### jormalyz 8 Sept 2022 Liked: Cleanliness, room comfort, communication EXCELLENT LOCATION AND ROOM CONDITION ##### jormalyz Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Patrice 6 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Everything was great! ##### Patrice Stayed 1 night in Jul 2022 ### 10/10 Excellent #### Monica 9 Aug 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Great hotel! Clean and spacious room, staff is very friendly and accommodating. Walking distance to beach, restaurants,bars, pretty much everything near by. Would definitely go back. ##### Monica Stayed 2 nights in Jul 2022 ### 8/10 Good #### Verified traveller 26 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff, and nice rooms. Great location by the beach. Restaurant was under renovation when we visited, but the breakfast offered at nearby Thompson main house was really good. Hotel next door was very noisy, with music from early day to late in the night. ##### Verified traveller Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Avia 27 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything about this hotel! The location, the staff and the atmosphere. Everything was amazing thank you guys so much! ##### Avia Stayed 2 nights in Jan 2024 ### 10/10 Excellent #### Anthony 11 Feb 2023 Liked: Cleanliness, room comfort, communication #### Playa del Carmen on the beach. Loved staying in downtown Playa del Carmen on the beach. Close to everything. the place is amazing and the location couldn.t be better. Would defiantly book here again and recommend to all my friends. ##### Anthony Stayed 5 nights in Feb 2023 ### 10/10 Excellent #### Kara 1 Jun 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice small hotel on the water. Rooms are large, modern, and comfortable. The staff was super friendly and helpful, and the location is convenient. Pool area is very small and there is no beach to speak of, but you can use the other Thompson Hotel's pool which is larger a lot nicer. ##### Kara Stayed 2 nights in May 2023 ### 10/10 Excellent #### Angela 16 Feb 2024 Liked: Cleanliness, amenities, property conditions & facilities Beautiful hotel, very clean and fresh. Though, checking in is very slow and chaotic. Nobody seems to know what they are doing. But enjoyable stay apart from the check in process ##### Angela Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### luke 6 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### What a find Awesome hotel, right on the beach. We have stayed in Playa many times and this is by far the best hotel we have stayed in - and we've stayed in some great hotels. Chic, well appointed, great service. We will be back. ![](https://a.travel-assets.com/ugc/hotel-reviews/s1746-p272014a0-7448-11e6-a64d-9a6e387e1139-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### luke ### 10/10 Excellent #### Joanna 3 Jul 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication So beautiful ##### Joanna Stayed 1 night in Jul 2022 ### 10/10 Excellent #### elizabeth 20 Dec 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication we like that we are beachfront and a block away is the main street for restos and shopping and even a Catholic church. The noise does not reach our room if the balcony door is closed. We like the area very much. ##### elizabeth ### 10/10 Excellent #### Adolfo 11 Apr 2023 Liked: Cleanliness The service was excellent, very friendly, professional. The hotel was always spotless. The only complaint:the music from the 2 places on the corner of 5 Ave. wayyyyyy too loud ##### Adolfo Stayed 5 nights in Apr 2023 ### 8/10 Good #### Christopher 27 Oct 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication very nice ##### Christopher Stayed 1 night in Oct 2022 ### 4/10 Poor #### Brandon 3 Jan 2024 Liked: Cleanliness Disliked: Staff & service #### Hyatt channeling Motel 6. This hotel is in a great location. We have stayed here multiple times. We got a large suite for the new year and were treated like juveniles. I get that people abuse rooms but as repeat guests and loyalty rewards members you'd have thought Hyatt would have done some homework as to who was staying there. ##### Brandon Stayed 5 nights in Dec 2023 ### 10/10 Excellent #### Neil 22 Sept 2022 Liked: Cleanliness, amenities, property conditions & facilities, communication Loved everything about it. Amazing room with a gorgeous view. Top quality linens and super spacious room. Travelled as a family and the property is great for both couples & families. I’ll be back! ##### Neil Stayed 2 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information)