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Overview of Sandos Playacar Select Club Adults Only- All inclusive

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Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
Outdoor pool, pool umbrellas, pool loungers
VIP Access

Sandos Playacar Select Club Adults Only- All inclusive

4 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationPlayacar Golf Club4 min drive
    Popular LocationPaseo del Carmen6 min drive
    AirportPlaya Del Carmen, Quintana Roo (PCM)7 min drive
    Popular LocationPlaya del Carmen Maritime Terminal17 min drive

Choose dates to view prices

Select Superior

3.7/5 guest room rating
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Select Ocean Front

4.2/5 guest room rating
  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About this area

Playa del Carmen

Located in Playa del Carmen's Playacar neighbourhood, Sandos Playacar Select Club Adults Only- All inclusive is next to a golf course and on the beach. Central Square and Nuestra Senora del Carmen Catholic Church are notable landmarks, and travellers looking to shop may want to visit Quinta Avenida. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Snorkelling, waterskiing and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving nearby.
Popular Location

What's nearby

  • Playacar Golf Club - 4 min drive
  • Paseo del Carmen - 6 min drive
  • Yucatek Divers - 7 min drive
  • Playa del Carmen Maritime Terminal - 17 min drive
  • Xplor Theme Park - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive

Restaurants

  • Fruta Madre - 6 min drive
  • Rolandi's Pizzeria - 6 min drive
  • El tenedor - 6 min drive
  • Viva Margaritas bar - 6 min drive
  • Starbucks - 6 min drive

About this property

Sandos Playacar Select Club Adults Only- All inclusive

Adults-only beachfront property with an outdoor pool
Catch some rays at the beach or spend the day relaxing at Sandos Playacar Select Club Adults Only- All inclusive's full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 276 rooms feature thoughtful touches such as free minibar items and bathrobes, plus in-room free WiFi and plasma TVs with satellite channels. Guests will also find balconies, iPod docking stations and 24-hour room service.
Sandos Playacar Select Club Adults Only- All inclusive offers 276 forms of accommodation with iPod docking stations and free minibar items. Rooms open to balconies. Plasma televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a health club, a sauna and complimentary bicycles.

Guests aged under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa del Mar has 22 treatment rooms and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Water activities

Kayaking
Sailing
Snorkelling
Surfing/boogie boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Miniature golf
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site clubs
On-site live performances
Theme parties

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 3 coffee shops
  • 6 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Archery
  • Beach volleyball
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Hot tub
  • Steam room
  • Surfing/boogie boarding
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 22 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • iPod dock
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property offers onsite health screenings (PCR screenings for COVID-19) at no charge for bookings of 7 nights or more. Health screenings (rapid antigen screenings for COVID-19) are available at no charge for US citizens.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 27 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Sandos Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Adults Only-All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Playacar Beach Select Club Playa del Carmen
Sandos Playacar Beach Select Club
Sandos Playacar Beach Select Club All Inclusive
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Select Club All Inclusive Adults
Sandos Playacar Select Club All Inclusive Adults Only
Sandos Select Club All Inclusive Adults All-inclusive property
Sandos Playacar Select Club All Inclusive Adults
Sandos Playacar Beach Resort Spa Adults Only All Inclusive
Sandos Playacar Beach Resort Select Club All Inclusive
Sandos Select Inclusive Adults

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 378 out of 995 reviews
5 - Excellent 38%
Rating 4 - Good. 365 out of 995 reviews
4 - Good 37%
Rating 3 - Okay. 145 out of 995 reviews
3 - Okay 15%
Rating 2 - Poor. 75 out of 995 reviews
2 - Poor 8%
Rating 1 - Terrible. 32 out of 995 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were amazing! We did have a little problem booking reservations on Sunday after new restaurant schedule came out for the remainder of our stay through Thursday. When we checked in on Wednesday, Victor in guest services in lobby, was very accommodating with reservations. However, when we went to guest services at the meeting point on Sunday, we weren’t able to try the Asian or French restaurant unless we wanted 10 PM reservations so we chose to bypass them which was disappointing. Also we are Expedia Gold members and looking forward to the VIP Access perks and no one at resort knew anything about it, including the Expedia representative at resort. This was our 3rd time to Sandos Playacar and we didn’t get our room request for a king bed or a welcome bottle and treats upon arrival while others in our group did. Overall, we had a wonderful trip and highly recommend this resort.
Stayed 8 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was clean and well laid out, however, the room was a but dated. We dined at the buffet, Mexican and French restaurants and the food was excellent. Edith at the guest services desk was knowledgeable and friendly, and helped with any of our questions. The bar staff at the Premiere lounge were fantastic. It would have been nice, however, to have more frequent service at the adults pool, as there was sometimes hours with no server.
Stayed 1 night in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
This hotel is exactly what you pay for. It has an awesome beach area. Maybe one of the best in the area. Nice bar close to the beach. Pools are okay. Food moderately close to the beach and rooms. Service is good. Rooms obviously need updating, but most hotel rooms in Mexico do. Beds are comfortable. A nice hotel that is budget friendly.
Stayed 6 nights in Apr 2021

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and accommodations just not worth the money and I have stayed pretty much in all hotels in Playacar.
Stayed 9 nights in Apr 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2021