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Overview of Palmaïa - The House of AïA Wellness Enclave All Inclusive

Photo gallery

Featured image
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers
4 outdoor pools, free pool cabanas, pool umbrellas
VIP Access

Palmaïa - The House of AïA Wellness Enclave All Inclusive

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    AirportPlaya Del Carmen, Quintana Roo (PCM)13 min drive
    Popular LocationXplor Theme Park17 min drive
    Popular LocationPiste Cyclable sur Paseo Xaman-Ha18 min drive
    Popular LocationPlayacar Golf Club21 min drive

Choose dates to view prices

Ocean Front King Suite

  • 538 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Swim Out Queen Suite

  • 538 sq ft
  • Sleeps 3
  • 2 Queen Beds

Swim Out King Suite with Bathtub

  • 49 sq ft
  • Sleeps 2
  • 1 King Bed

Ocean Front Family Queen Suite

5/5 guest room rating
  • 534 sq ft
  • Sea view
  • Sleeps 3
  • 2 Queen Beds

Ocean Front King Suite with Bathtub

5/5 guest room rating
  • 534 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Front Family King Suite

5/5 guest room rating
  • 534 sq ft
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Large Single Bunk Bed

Ocean Front Family Master Suite

5/5 guest room rating
  • 712 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

About this area

Playa del Carmen

Located in Playa del Carmen, Palmaïa - The House of AïA Wellness Enclave All Inclusive is next to a golf course and on the beach. Playacar Golf Club and El Camaleon Mayakoba Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark. Travelling with kids? Don't miss Xplor Theme Park and Xcaret Eco Theme Park. Spend some time exploring the area's activities, including outlet shopping.
Popular Location

What's nearby

  • Xplor Theme Park - 17 min drive
  • Piste Cyclable sur Paseo Xaman-Ha - 18 min drive
  • Playa del Carmen Maritime Terminal - 19 min drive
  • Xcaret Eco Theme Park - 20 min drive
  • Playacar Golf Club - 21 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 55 min drive

Restaurants

  • MAR DE OLIVO — 1 min walk
  • LEK — 1 min walk
  • Perché no - 5 min drive
  • El Gran Taco - 5 min drive
  • Hot Casual Food - 6 min drive

About this property

Palmaïa - The House of AïA Wellness Enclave All Inclusive

Upscale property on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Palmaïa - The House of AïA Wellness Enclave All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants. All 234 soundproofed rooms feature free WiFi and 24-hour room service. Smart TVs with digital channels and Netflix provide a bit of entertainment, and guests will also appreciate thoughtful touches such as free minibar items and espresso makers.
Palmaïa - The House of AïA Wellness Enclave All Inclusive offers 234 forms of accommodation with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Atlantis has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Frequently asked questions

Can I cancel my reservation for free at Palmaïa - The House of AïA Wellness Enclave All Inclusive and receive a full refund?
Yes, Palmaïa - The House of AïA Wellness Enclave All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Palmaïa - The House of AïA Wellness Enclave All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Palmaïa - The House of AïA Wellness Enclave All Inclusive?
As of 23 Apr 2021, prices found for a 1-night stay for 2 adults at Palmaïa - The House of AïA Wellness Enclave All Inclusive on 24 Apr 2021 start from £600, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Palmaïa - The House of AïA Wellness Enclave All Inclusive have a pool?
Yes, this property has 4 outdoor pools.
Is Palmaïa - The House of AïA Wellness Enclave All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Palmaïa - The House of AïA Wellness Enclave All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at Palmaïa - The House of AïA Wellness Enclave All Inclusive?
Check-in is from 3:00 PM - 11:30 PM. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Palmaïa - The House of AïA Wellness Enclave All Inclusive?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Are there all-inclusive benefits at Palmaïa - The House of AïA Wellness Enclave All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include yoga classes.
Where is Palmaïa - The House of AïA Wellness Enclave All Inclusive located?
Located in Playacar Zona Hotelera, this beachfront resort is next to a golf course and within 3 mi (5 km) of Quinta Avenida and Playacar Golf Club. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 12 mi (20 km).