Title: Maya Vacanze Playa Alegría Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Maya Vacanze Playa Alegría Apartment with free parking, 8-minute walk to Playa del Carmen Main Beach ![Outdoor pool](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/4107dfb2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room dining](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/770d9786.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/5e84b41d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/1b95be4d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/50e9be1e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies A short walk from Quinta Avenida and Playa del Carmen Main Beach, Maya Vacanze Playa Alegría provides dry cleaning/laundry services and more. Guests can connect to free in-room WiFi. 8.0 Very good ## Popular amenities - Housekeeping - Pool - Laundry - Air conditioning - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=20156300&PinnedHotelID=20156300&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/1b95be4d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed ### Highlights Air conditioning Heating Dishwasher Flat-screen TV Blackout curtains Ceiling fan Private bathroom Hairdryer - 194 sq ft - City view - Sleeps 2 - 1 King Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/180eaef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Separate dining area Separate sitting area Air conditioning Heating Kitchen Full-sized fridge/freezer Dishwasher Flat-screen TV - 1076 sq ft - 2 bedrooms - City view - Sleeps 6 - 2 King Beds ![Blackout curtains, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/21000000/20160000/20156300/20156300/44716112.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed ### Highlights Air conditioning Heating Dishwasher Flat-screen TV Blackout curtains Ceiling fan Private bathroom Hairdryer - City view - Sleeps 2 - 1 King Bed ## You may also like Ad ![5 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://images.trvl-media.com/lodging/101000000/100120000/100114100/100114025/b7ccce00.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Jungala Park Hotel at VidantaWorld Riviera Maya Playa del Carmen - On private beach - Pool - Spa - Waterslide 9.2 Wonderful 64 reviews £631 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Jungala-Park-Hotel-Riviera-Maya.h100114025.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![3 outdoor pools, pool cabanas (surcharge), pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1160000/1151600/1151540/3b6ecf2c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive Downtown Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 8.8 Excellent 1,553 reviews £267 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/910000/903800/903721/w797h450x3y0-f68aa872_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only Playa del Carmen - Pool - Hot tub - All-inclusive - Spa 9.4 Exceptional 398 reviews £596 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viceroy-Riviera-Maya.h903721.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![Outdoor pool, pool loungers](https://images.trvl-media.com/lodging/12000000/11520000/11517000/11516987/bb3c34bc.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HM Playa del Carmen Gonzalo Guerrero - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,000 reviews £79 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![Outdoor pool, pool umbrellas, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/41100/41060/5648a943_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Playacar Palace All Inclusive Playacar - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 1,001 reviews £333 includes taxes & fees 19 Nov - 20 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information?chkin=2025-11-19&chkout=2025-11-20&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![View from property](https://images.trvl-media.com/lodging/33000000/32540000/32536800/32536723/7102828e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Palmaïa-The House of AïA: All Inclusive Wellness Resort Playacar - Pool - All-inclusive - Spa - Kids pool 9.8 Exceptional 551 reviews £800 includes taxes & fees 15 Nov - 16 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![On the beach, white sand, sun-loungers, beach umbrellas](https://images.trvl-media.com/lodging/2000000/1790000/1785200/1785105/e8ba58ed.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Blue Diamond Luxury Boutique - All Inclusive - Adults Only Riviera Maya - Pool - Breakfast included - All-inclusive - Spa 8.6 Excellent 914 reviews £375 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![Sun deck](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/19000000/18960000/18953400/18953301/6d15bfa3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Grand Fifty Suites Luis Donaldo Colosio - Pool - Kitchen - Free WiFi - Air conditioning 8.8 Excellent 796 reviews [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Grand-Fifty-Suites.h18953301.Hotel-Information?chkin=2025-11-15&chkout=2025-11-16&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![Exterior detail](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/30000000/29390000/29381000/29380961/8e10250a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express & Suites Playa Del Carmen by IHG Downtown Playa del Carmen - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 1,008 reviews £78 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Holiday-Inn-Express-And-Suites-Playa-Del-Carmen.h29380961.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3210000/3205200/3205175/abc6427c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Haciendas All Inclusive Corasol - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,831 reviews £204 includes taxes & fees 17 Nov - 18 Nov [](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information?chkin=2025-11-17&chkout=2025-11-18&rm1=a2®ionId=601751&destination=Playa del Carmen&destType=MARKET&latLong=20.629571,-87.073173&searchId=2fd32bfe-88be-4996-b03e-790af592141c&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Maya-Vacanze-Playa-Alegria.h20156300.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPlaya-Del-Carmen-Hotels-Maya-Vacanze-Playa-Alegria.h20156300.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63059%2C-87.07227&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2N3CbRsnmfqPgfcOWOcWjlGM9a0=) Avenida 15 entre Calle 14 Bis y 16 Bis, Playa del Carmen, QROO, 77720 #### What's nearby - Quinta Alegría Shopping Mall - 2 min walk - 0.1 miles - Quinta Avenida - 3 min walk - 0.2 miles - Playa del Carmen Main Beach - 5 min walk - 0.3 miles - Mamitas Beach - 8 min walk - 0.5 miles - Playa del Carmen Maritime Terminal - 18 min walk - 1.0 mile #### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive #### Restaurants - ‪Starbucks - ‬2 min walk - ‪Los Bisquets Bisquets Obregón - ‬2 min walk - ‪Suerte De Churro - ‬2 min walk - ‪BIO-natural - ‬2 min walk - ‪Sabrina – Tradizioni Italiane - ‬1 min walk ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Maya Vacanze Playa Alegría Apartment with free parking, 8-minute walk to Playa del Carmen Main Beach Along with an outdoor pool, this smoke-free apartment building has dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include tour/ticket assistance. Each apartment provides an electric kettle and a dishwasher, plus free WiFi and a flat-screen TV. Free bottled water, a ceiling fan and a hairdryer are among the other amenities that guests will find. Maya Vacanze Playa Alegría offers 2 accommodations with complimentary bottles of water and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Recreational amenities at the apartment include an outdoor pool. ## Similar properties ![On the beach, white sand, beach cabanas, sun-loungers](https://images.trvl-media.com/lodging/98000000/97870000/97861600/97861543/c46fd404.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Riviera Maya EDITION At Kanai Maroma - Pool - Hot tub - Spa - Pet-friendly 9.8 Exceptional 81 reviews £439 includes taxes & fees 16 Nov - 17 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=97861543&PinnedHotelID=97861543&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/90000000/89280000/89275700/89275698/ad068bab.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Playa Del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 544 reviews £81 includes taxes & fees 20 Nov - 21 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=89275698&PinnedHotelID=89275698&HadPinnedHotel=true®ionId=-1&adults=2) ![Full-sized fridge, microwave, stovetop, coffee/tea maker](https://images.trvl-media.com/lodging/17000000/16480000/16477200/16477172/03245b29.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Studio 30 Condhotel by Nah Hotels Downtown Playa del Carmen - Kitchen - Free WiFi - Air conditioning - 24/7 front desk 8.6 Excellent 244 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=16477172&PinnedHotelID=16477172&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/35000000/34820000/34815600/34815568/36788223.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Playa Nah Gonzalo Guerrero - Pool - Kitchen - Parking included - Free WiFi 9.2 Wonderful 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=34815568&PinnedHotelID=34815568&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/45000000/44390000/44381800/44381763/bd57b0e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Colorado Playa Del Carmen Downtown Playa del Carmen - Free WiFi - Air conditioning - Housekeeping 9.2 Wonderful 20 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=44381763&PinnedHotelID=44381763&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - Beach nearby ### Pool/Spa - Outdoor pool ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle (surcharge) - Free self parking on site - Limited on-site parking ### Food and drink - Dishwasher - Electric kettle - Toaster ### Bedrooms - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Climate control - Air conditioning - Ceiling fan - Heating ### Pets - No pets allowed ### Suitability/Accessibility - No lift - Smoke-free property ### Services and conveniences - Blackout drapes - Free bottled water - Housekeeping (daily) - Iron/ironing board - Luggage storage - Tour and ticket assistance ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Window guards - Fire extinguisher ### General - 2 units ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:00 PM Early check-in subject to availability Contactless check-in and check-out are available Late check-in subject to availability Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions There is no front desk at this property Guests must contact the property in advance for check-in instructions; your host will greet you To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation ### Access methods Host will greet you ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Late check-in fee: USD 4.5 for check-in between 9:00 PM and 11:00 PM The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards This property is professionally cleaned If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Maya Vacanze Playa Alegría Apartment Playa del Carmen Maya Vacanze Playa Alegría Apartment Maya Vacanze Playa Alegría Playa del Carmen Maya Vacanze Alegría Maya Vacanze Alegria Carmen Maya Vacanze Playa Alegría Apartment Maya Vacanze Playa Alegría Playa del Carmen Maya Vacanze Playa Alegría Apartment Playa del Carmen ## Frequently asked questions ### Does Maya Vacanze Playa Alegría have a pool? > Yes, this property has an outdoor pool. ### Is Maya Vacanze Playa Alegría pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Maya Vacanze Playa Alegría? > Self-parking is free at this property. ### What time is check-in at Maya Vacanze Playa Alegría? > Check-in start time: 3 PM; check-in end time: 11:00 PM. Late check-in is available from 9:00 PM to 11:00 PM for a fee of USD 4.5. ### What time is check-out at Maya Vacanze Playa Alegría? > Checkout is at 11 AM. ### Does Maya Vacanze Playa Alegría provide a shuttle to the airport? > Yes, there's an airport shuttle. ### Where is Maya Vacanze Playa Alegría located? > Located in Downtown Playa del Carmen, this apartment building is within a 5-minute walk of Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Maya Vacanze Playa Alegría Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 11 6 - Okay 3 4 - Poor 3 2 - Terrible 3 ### 8.8/10 Cleanliness ### 9.0/10 Staff & service ### 8.4/10 Amenities ### 8.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 6/10 Okay #### Darren 25 Jun 2023 Check was alright. Hard to find the entrance. Everything was locked up. Shared an apartment with another family...:/ ##### Darren Stayed 1 night in Jun 2023 ### 4/10 Poor #### Wing na 19 Aug 2024 Liked: Amenities, communication Disliked: Cleanliness, property conditions & facilities Not clean ##### Wing na Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Esteban 20 Aug 2023 Liked: Cleanliness, property conditions & facilities, communication It was an amazing experience! The people there were super friendly and cozy ##### Esteban Stayed 1 night in Aug 2023 ### 8/10 Good #### Tammy 26 Jan 2023 Liked: Cleanliness, communication #### Playa vacation Great location to the central area of Playa ##### Tammy Stayed 23 nights in Jan 2023 ### 6/10 Okay #### SHAROLD 2 Sept 2022 Liked: Cleanliness, property conditions & facilities, communication El lugar tiene buena ubicación, las instalaciones estaban limpias y la persona que nos ayudó con el ingreso fue muy amable. Sin embargo, considero importante mencionar que este lugar no es un hotel, no sé si lo menciona en la descripción y yo no lo noté, pero lo que rentas es uno de dos cuartos dentro de un departamento, por lo que las áreas de sala y comedor de las fotografías son compartidas. Tampoco hay una recepción donde te entreguen las llaves sino que debes llamar antes de tu llegada para que alguien te reciba. Mucho más parecido a un Airbnb que a un hotel, la verdad es que desconocía que plataformas como Expedia manejan este tipo de reservas, no es lo que yo estaba buscando y por lo tanto quede decepcionada. ##### SHAROLD Stayed 1 night in Aug 2022 ### 8/10 Good #### Antonio 25 Aug 2022 Liked: Property conditions & facilities, communication Me hospede dos noches y no se realizó limpieza ni se repuso papel y jabon ##### Antonio Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Jesus Antonio Hernandez 7 Oct 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication Me gusto mucho el estilo de sus cuartos y la alberca es muy linda ##### Jesus Antonio Hernandez Stayed 1 night in Oct 2021 ### 8/10 Good #### Verified traveller 13 Mar 2021 Liked: Communication #### Central, nice rooftop, but not much else The room and bathroom was a bit meh, as was the crammed common area on the first floor, but it was cheap and central and was fine. ##### Verified traveller Stayed 4 nights in Feb 2021 ### 10/10 Excellent #### Verified traveller 7 Mar 2021 Liked: Cleanliness, amenities, property conditions & facilities, communication It is very well located and nice spacious rooms. The manager was very responsive and quickly fixed minor problems I had with the bulb etc. I only wish that it was told in clear terms that the living area etc is a 'common/shared' area with the other room occupant. That would have affected my decision to rent or not. However, overall great location and spacious rooms. ##### Verified traveller Stayed 4 nights in Mar 2021 ### 2/10 Terrible #### Verified traveller 31 Dec 2020 Disliked: Cleanliness, amenities, property conditions & facilities, communication This place is not what it says on Expedia. It’s an apartment that rents 2 rooms and all common areas are shared. The free parking can only be used by one guest, if it’s occupied you’ll have to pay street parking. The manager was not wearing a mask and ##### Verified traveller Stayed 7 nights in Dec 2020 ### 10/10 Excellent #### Lee 5 Nov 2020 Liked: Cleanliness, room comfort, communication #### Great communication Excellent communication from the Hotel ##### Lee Stayed 2 nights in Oct 2020 ### 10/10 Excellent #### John 1 Oct 2020 Liked: Cleanliness, room comfort, communication Check in was easier than expected. The ##### John Stayed 2 nights in Sep 2020 ### 8/10 Good #### Claudia 15 Sept 2020 Liked: Cleanliness, room comfort, communication We only stayed for a night I was hesitant at first I didn’t realize it was a hostel but after meeting with the owner I felt more at ease very clean and I felt safe ##### Claudia Stayed 1 night in Aug 2020 ### 4/10 Poor #### JOSE MANUEL 16 Mar 2020 Disliked: Staff & service #### Terrible No fue posible contactar al anfitrión para el hospedaje ya que extravié mi celular y solo después de varias horas comencé a recibir mensajes donde el anfitrión se comporto de manera poco amigable, agregando costos por cualquier condición, de las cuales no se indican dentro de la pagina Hotels.com, Por ese anfitrión no volveré a usar Hotels,com ##### JOSE MANUEL Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Lucia, Thousand Oaks 17 Feb 2020 Liked: Cleanliness, amenities Had a great stay and owner was very helpful and supportive, very prompt communication! happy to recommend! ⭐️⭐️⭐️⭐️⭐️ thank you! ##### Lucia Stayed 5 nights in Feb 2020 ### 10/10 Excellent #### James 6 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Classic Hotel The place was very nice. I really liked the decor. ##### James Stayed 6 nights in Jan 2020 ### 2/10 Terrible #### Terry, Belize 15 Jan 2020 It's a fraud ... There is no hotel ,rooms, signage. Contact person or any other aminities expected with renting a room........ From what I understand from other people that own condo units here this is and individual renting out her Condo. I was told to wait out in the street and someone would come and let me in. That never happened..... I waisted over an hour trying to resolve this and it never happened. I blame Expedia for lack of control over their listings ##### Terry Stayed 1 night in Jan 2020 ### 8/10 Good #### Verified traveller 7 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### good stay ! Hotel inside was clean and the owner was super kind but noises from outside and lack of hot water were cons. ##### Verified traveller Stayed 5 nights in Dec 2019 ### 10/10 Excellent #### Deb, New Zealand 27 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely quiet character apartments and friendly hosts. So close to many amenities. Would definitely stay again :) ##### Deb Stayed 4 nights in Oct 2019 ### 10/10 Excellent #### Verified traveller 16 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relacion calidad-precio muy bueno.. Muy buena atención. Instalaciones muy bonitas y bien cuidadas. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 27 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a very nice apartment. The pool is significantly more beautiful than the image shows. The apartment has two balconies, a large dining table and two bathrooms. I think it is an ideal family spot if you want to escape the all inclusive vacation/ touristy places. (I also think it is cheaper!) There is a Mega right around the corner (similar to Walmart) and you can purchase food cheaply there. The property owners greet the guests and say goodbye to the guests in the end, they text if need is required otherwise they are hands off. Every other day someone comes to clean and take out the trash and to provide new towels. I really loved this place. There were 6 of us. I think, unless it is a family with little kids, the place would be better suited for 4-5 people, though. The location is great. 7 min walk to the beach, 2 mins to the main shopping street, yet the option to go to the more authentic places.I went to church for Easter and visited the Mexican market a lot to eat more of the local and cheap food. The beach is nice, but certainly not as beautiful as Isla Mujeres. I will definitely return. ##### Verified traveller Stayed 8 nights in Apr 2019 ### 10/10 Excellent #### Verified traveller 6 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All Good, My flight was delayed quite late but they still met me at the apartment after regular hours ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 14 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Muy contenta con la estancia, el hotel mas que excelente, limpio, agradable, cómodo y super bien ubicado ##### Verified traveller Stayed 2 nights in Feb 2019 ### 8/10 Good #### Pierre Antoine 20 Nov 2018 Bien, pensez à appeler avant d'arriver ##### Pierre Antoine Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller 25 Oct 2018 Liked: Cleanliness, property conditions & facilities Unique was it being an apartment while advertised as a hotel. ##### Verified traveller Stayed 1 night in Oct 2018 ## Expedia's Latest Trends ### Hotels > [Ocean Maya Royale - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Impression Moxché by Secrets – Adults Only – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Impression-Moxche-Playa-Del-Carmen.h68897680.Hotel-Information) > > [The Reef Coco Beach Resort & Spa- Optional All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Reef-Coco-Beach-Optional-All-Inclusive.h978241.Hotel-Information) > > [Paradisus La Perla - Adults Only - Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-La-Perla-Adults-Only-Riviera-Maya-All-Inclusive.h4308703.Hotel-Information) > > [Playacar Palace All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Playacar-Palace-All-Inclusive.h41060.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Hotel-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Palmaïa-The House of AïA: All Inclusive Wellness Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palmaia-The-House-Of-AiA-Wellness-Enclave-All-Inclusive.h32536723.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [The St. Regis Kanai Resort, Riviera Maya](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-St-Regis-Kanai-Resort.h88203504.Hotel-Information) > > [Iberostar Waves Tucán - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Tucan-All-Inclusive.h889874.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Palafitos Overwater Bungalows, Catamarán, Cenote, All & More Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Palafitos-Overwater-Bungalows-At-El-Dorado-Maroma.h22671135.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Iberostar Waves Quetzal - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Iberostar-Quetzal-All-Inclusive.h428594.Hotel-Information) > > [Royal Hideaway Playacar All Inclusive - Adults only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Royal-Hideaway-Playacar-All-Inclusive-Adults-Only.h470879.Hotel-Information) > > [Allegro Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Allegro-Playacar-All-Inclusive.h328185.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Capri-Riviera-Cancun.h906203.Hotel-Information) > > [Secrets Maroma Beach Riviera Cancun - Adults Only - All inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Maroma-Beach-Riviera-Cancun-Adults-Only-All-Inclusive.h1862827.Hotel-Information) > > [Hotel Riu Playacar - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Playacar-All-Inclusive.h580668.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [HM Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-HM-Playa-Del-Carmen.h11516987.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Blue Diamond Luxury Boutique - All Inclusive - Adults Only](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Blue-Diamond-Luxury-Boutique-All-Inclusive-Adults-Only.h1785105.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [The Royal Haciendas All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-The-Royal-Haciendas-All-Inclusive.h3205175.Hotel-Information) > > [Viva Azteca by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Viva-Wyndham-Azteca-Resort-All-Inclusive.h569233.Hotel-Information) > > [Catalonia Playa Maroma – All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Catalonia-Privileged-Maroma-All-Inclusive.h1524371.Hotel-Information)