8/10 Good
Matthew
Travelled with family and small children
23 Apr 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was huge, but it was beautiful. We stayed at Maya Suites. The Suite was beautiful and clean. The grounds appeared meticulously maintained and were clean. There was beautiful wildlife at the resort. Also great oppurtinities for kids and family entertainment. The beach was also beautiful and well maintained
The buffet food options were phenomenal. They also had great lunch places and hamburgers at the beach. I especially liked the Maya star cafe for coffee in the morning. The coffee was great. The bars including the big Maya bar were outstanding.
My only complaint is that the restaurants are highly overrated. We had a subpar experience at La Merina Seafood restaurant. The food was essentially available at the buffet and they dont offer any selection of wines or drinks that you would expect given how much they talk up their restaurants. The servers dont seem to understand things. Same thing. at the Japanese Tepyanki restaurant. It was like a subpar Benihana...the restaurants are not really "high end" at all and just ok. In our experience the buffets were preferrable to the restaurants and the service was better. The restaurants are not worth the time.
Matthew
Stayed 7 nights in Apr 2024