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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
5 outdoor pools, pool umbrellas, pool loungers

Guest reviews

4.4/5 Excellent
900 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationTres Rios Ecopark12 min drive
Popular LocationEl Camaleon Mayakoba Golf Course13 min drive
Popular LocationMaroma Beach19 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)38 min drive

Choose dates to view prices

  • Standard Junior Suite

    4.4/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsStandard Junior Suite
  • Superior Junior Suite

    4.2/5 guest room rating

    Room amenities

    • 667 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More detailsSuperior Junior Suite
  • Pool View Junior Suite

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • Sleeps 4
    • 2 Double Beds OR 1 King Bed
    More details Pool View Junior Suite

About this area

Playa del Carmen

Located in Playa del Carmen, Iberostar Selection Paraiso Maya All Inclusive is near the airport and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Tres Rios Ecopark. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club. Take the opportunity to explore the area for water adventures such as scuba diving and other activities like golfing.

Visit our Playa del Carmen travel guide
Map
Popular Location

What's nearby

  • Sanctuary of Hope and Time Capsule - 11 min drive
  • Dr. Alfredo Barrera Marin Botanical Garden - 12 min drive
  • Tres Rios Ecopark - 12 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Maroma Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • La Pagoda — 1 min walk
  • El Fogon — 1 min walk

About this property

Iberostar Selection Paraiso Maya All Inclusive

Upscale property on the beach, with 5 outdoor swimming pools
Spend the day relaxing at the beach, practising your swing on Iberostar Selection Paraiso Maya All Inclusive's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 10 restaurants. All 434 rooms boast jetted bathtubs, and offer free WiFi and balconies. Separate sitting areas and 24-hour room service are standard, as are TVs with cable channels.
Iberostar Selection Paraiso Maya All Inclusive offers 434 forms of air-conditioned accommodation with DVD players and a safe. Rooms open to balconies. This accommodation offers separate sitting areas. Televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a jetted bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the water park with a lazy river. 5 the outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has 25 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • Buffet and à la carte meals, snacks and beverages included
  • 10 restaurants and 2 coffee shops
  • 7 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • 18 holes of golf
  • 5 outdoor pools
  • 2 hot tubs
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping centre
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • DVD player
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Lazy river
  • Playground

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf clubhouse
  • Golf clubs
  • Golf privileges (optional)
  • Golf pro shop
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage - swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Thalassotherapy
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Jetted bathtub
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • DVD player
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26 per accommodation, per night
  • Sanitation services: MXN 25.35

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in is available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Iberostar Paraiso Maya All Inclusive Playa del Carmen
Iberostar Paraiso Maya All Inclusive
Iberostar Paraiso Maya Playa del Carmen
Iberostar Paraiso Maya All Inclusive All-inclusive property
Iberostar Paraiso Maya Inclus
Iberostar Selection Paraiso Maya All Inclusive Playa del Carmen

Frequently asked questions

Can I cancel my reservation for free at Iberostar Selection Paraiso Maya All Inclusive and receive a full refund?
Yes, Iberostar Selection Paraiso Maya All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Iberostar Selection Paraiso Maya All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Iberostar Selection Paraiso Maya All Inclusive?
As of 8 Aug 2020, prices found for a 1-night stay for 2 adults at Iberostar Selection Paraiso Maya All Inclusive on 19 Aug 2020 start from £215, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this property have a pool?
Yes, this property has 5 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Selection Paraiso Maya All Inclusive?
Self-parking and valet parking are free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Iberostar Selection Paraiso Maya All Inclusive?
Checkout is at noon. Late checkout is available for a fee (amount may vary, subject to availability).
Is this property all-inclusive?
Yes, the property is all-inclusive. Food and drinks are included (with some restrictions).
Where is this property located?
Nestled on the beach, this Playa del Carmen resort is 1.3 mi (2.2 km) from El Manglar Golf Course and 1.8 mi (2.8 km) from Maroma Beach. El Camaleon Mayakoba Golf Course and Tres Rios Ecopark are also within 9 miles (15 km).

Guest reviews

Overall score and ratings for Iberostar Selection Paraiso Maya All Inclusive

4.4
Excellent
5 - Excellent
517
4 - Good
263
3 - Okay
87
2 - Mediocre
22
1 - Poor
11
4.6
Cleanliness
4.6
Service and Staff
4.5
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service is great, i was not impressed with the rooms but everything else was awesome..

Stayed 7 nights in Jul 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff strives to make sure our vacation was as enjoyable as possible. Extraordinary experience at this resort.

Stayed 7 nights in Jul 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grounds are beautiful!!! Staff very friendly and helpful. Our air conditioning didn't work right in room and after 2 nights we had to change room where air didn't work at all!!!Finally they fixes it! But forgot to clean our room day before we left! Overall good experience! Their main asset- hard working people!!!

Stayed 4 nights in Jun 2020

1/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service, amenities

Stayed 3 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing! everything from arrival to departure was breath taking. will definitely return.

Stayed 6 nights in Mar 2020