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Grand Riviera Princess - All Inclusive

Photo gallery for Grand Riviera Princess - All Inclusive

Featured image
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
12 outdoor pools, pool umbrellas, pool loungers

Overview of Grand Riviera Princess - All Inclusive

VIP Access

Grand Riviera Princess - All Inclusive

4.5 out of 5

4.0/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Prolongacion 5ta Avenida, Mza 20 Lote 006, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationEl Camaleon Mayakoba Golf Course9 min drive
  • Popular LocationGrand Coral Golf Riviera Maya10 min drive
  • Popular LocationPunta Esmeralda Beach15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Choose dates to view prices

About this area

Playa del Carmen

Located in Playa del Carmen, Grand Riviera Princess - All Inclusive is in the entertainment district and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Mamitas Beach Club. Xcaret Eco Theme Park and Xplor Theme Park are not to be missed. Take the opportunity to explore the area for water adventures such as scuba diving.

What's nearby

  • 28 de Julio Square - 8 min drive
  • El Camaleon Mayakoba Golf Course - 9 min drive
  • Grand Coral Golf Riviera Maya - 10 min drive
  • Punta Esmeralda Beach - 15 min drive
  • Playa 88 - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 47 min drive

Restaurants

  • Buffet Verde — 1 min walk
  • La Hacienda — 1 min walk
  • Coco's Cabanas - 4 min drive
  • Fonda Argentina - 6 min drive
  • La Vagabunda - 6 min drive

About this property

Grand Riviera Princess - All Inclusive

Upscale property on the beach, with 12 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Grand Riviera Princess - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants. All 674 rooms provide conveniences such as sitting areas and coffee makers, plus in-room free WiFi and plasma TVs with satellite channels. Balconies, room service and free bottled water are among the other amenities available to guests.
Grand Riviera Princess - All Inclusive offers 674 forms of accommodation with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas. 30-inch Plasma televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

6 outdoor tennis courts and a water park (surcharge) are featured at the property. 12 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a spa tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Princess has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.

The spa is open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing

Kids' club

Supervised activities for children between 4 and 12 years old

Entertainment

Access to on-site nightclubs
On-site live performances

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–11:30 AM
  • All buffet and à la carte meals, snacks and beverages included
  • 9 restaurants and 1 coffee shop/cafe
  • 9 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 12 outdoor pools
  • 6 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Motor-boating
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)

Family friendly

  • 12 outdoor pools
  • Access to nearby outdoor pool
  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Business centre
  • Conference space (5425 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 30-inch plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10:00 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 32
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: USD 32 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Grand Riviera Princess All Suites All Inclusive Playa del Carmen
Riviera Princess Suites Inclu
Grand Riviera Princess - All Inclusive Playa del Carmen
Grand Riviera Princess All Suites Resort Spa All Inclusive
Grand Riviera Princess - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 701 out of 1576 reviews
5 - Excellent 44%
Rating 4 - Good. 441 out of 1576 reviews
4 - Good 28%
Rating 3 - Okay. 223 out of 1576 reviews
3 - Okay 14%
Rating 2 - Poor. 109 out of 1576 reviews
2 - Poor 7%
Rating 1 - Terrible. 102 out of 1576 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful, huge property - very well maintained but everything is very spaced. Lots of walking required - shuttle service almost non-existent. Food in buffets almost inedible and on-site restaurants completely booked. Extra charge for room service.
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed the different pools, and swim up bars. The food was ok. Be sure to make your reservation for a la cart restaurants early. I did not enjoy the wait at the front desk for check in or check out. Also, you had to pay for the covid testing and then I had to follow up on getting my results back.
Stayed 3 nights in Jul 2021

4/5 Good

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
..
Stayed 7 nights in Jul 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at this resort. Lots to do for teens and smaller children. Staff was very nice and always willing to please you. We would definitely come back.
Stayed 5 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice .
Stayed 4 nights in Jul 2021