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Catalonia Playa Maroma All Inclusive

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Private beach, white sand
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Catalonia Playa Maroma All Inclusive

Catalonia Playa Maroma All Inclusive

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationMaroma Beach2 min walk
  • Popular LocationEl Manglar Golf Course8 min drive
  • Popular LocationTres Rios Ecopark15 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)40 min drive

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About this area

Playa del Carmen

Located in Playa del Carmen, Catalonia Playa Maroma All Inclusive is on a private beach. Quinta Avenida and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Maroma Beach and Mamitas Beach Club. Looking to enjoy an event or a game while in town? See what's happening at Mario Villanueva Stadium Madrid or El Rey Polo Country Club.
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Popular Location

What's nearby

  • Maroma Beach - 2 min walk
  • El Manglar Golf Course - 8 min drive
  • El Camaleon Mayakoba Golf Course - 13 min drive
  • Tres Rios Ecopark - 15 min drive
  • Grand Coral Golf Riviera Maya - 17 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 40 min drive

Restaurants

  • El Pajarito — 1 min walk
  • Toscana — 1 min walk
  • Terrace Tapas Lounge & Bar - 11 min walk
  • Burger Stop - 18 min walk
  • Cirque Du Soleil Joya - 7 min drive

About this property

Catalonia Playa Maroma All Inclusive

Property with private beach and full-service spa
Catch some rays on Catalonia Playa Maroma All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants. All 407 rooms offer free WiFi, free minibar items and plasma TVs with cable channels. Rainfall showerheads, coffee makers and free bottled water are among the other amenities available to guests.
Catalonia Playa Maroma All Inclusive offers 407 forms of air-conditioned accommodation with free minibar items and a safe. 36-inch Plasma televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the property include a private beach, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Alegria Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges and 1 swim-up bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Lifeguards on site
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Corner/local shop
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Corner/local shop
  • No lifts
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 36-inch plasma TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Playa del Carmen
Playa del Carmen
Air conditioned
Air conditioned
Family-friendly
Family-friendly
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
All-Inclusive Resort
All-Inclusive Resort
4 star
4 star

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Renovations and closures

The following facilities or services will be unavailable from January 6 2021 to December 31 2021 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Catalonia Playa Maroma All Inclusive All-inclusive property
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia oma Inclusive inclu
Catalonia Playa Maroma All Inclusive Playa del Carmen
Catalonia Playa Maroma All Inclusive All-inclusive property

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 155 out of 337 reviews
5 - Excellent 46%
Rating 4 - Good. 104 out of 337 reviews
4 - Good 31%
Rating 3 - Okay. 41 out of 337 reviews
3 - Okay 12%
Rating 2 - Poor. 23 out of 337 reviews
2 - Poor 7%
Rating 1 - Terrible. 14 out of 337 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an awesome place to stay for the price that you pay for it. We stayed in a normal room that was nicely cleaned daily and kept up to date. The amenities could use a bit of work due to COVID, but are otherwise what was expected given the state of the world right now. Food-wise, the buffet was overall good but could use a little more authentic/flavorful cuisine. The staff, specifically Manuel at the bar, was awesome. We had an excellent time at this property and would definitely consider staying here again!
Stayed 6 nights in Jun 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, pleasant hotel. Great service. Everything is perfect. The algae were very upset. We couldn't swim in the sea at all, but this is not the hotel's fault. The beach was cleaned as best they could. Thanks for a wonderful vacation!
Stayed 10 nights in May 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Catalonia Playa Maroma is a very friendly property. EVERY staff member we pssed spoke to us and made sure we had anything we asked fornor needed. The staff is constantly making sure the property is clean and well manicured. We couldn't have asked for a better experience.
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more restaurants at night
Stayed 5 nights in Jun 2021

2/5 Poor

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The beach was full of seaweed. We were not warned. And we could barely get the room cool enough even after paying 280 more for an ‘upgraded’ room. The staff is trying hard but this property has seen it’s better days. We won’t be returning this was our 4th stay.
Stayed 7 nights in May 2021