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Expedia-verified reviews
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3.6 of 5 guest rating
Room type Options Nightly price Book
Superior Room, Partial Sea View
Room with view
377 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Suite, 1 King Bed, Jetted Tub (Emerald)
688 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, Garden View
377 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, Pool Access, Garden View (Emerald)
700 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Partial Ocean View
Room with view
377 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Garden Area
376 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Ocean View
Room with view
376 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, Garden View (Gold)
377 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Upscale property on the beach, with 2 outdoor swimming pools

Popular property highlights

Free WiFi
Laundry facilities
Grocery/convenience store
24-hour front desk
Multilingual staff

Location

Nestled on the beach, this Playa del Carmen resort is 2.1 mi (3.4 km) from Tres Rios Ecopark and 2.3 mi (3.6 km) from El Camaleon Mayakoba Golf Course. Maroma Beach and Mamitas Beach Club are also within 9 miles (15 km).

Resort features

Catch some rays at the beach or spend the day relaxing at Blue Bay Grand Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.

Room amenities

All 979 rooms provide free minibar items, balconies or patios and 24-hour room service. Other amenities available to guests include wireless Internet access (surcharge), LCD TVs and coffee/tea makers.

Languages Spoken

  • English

Show all languages

Blue Bay Grand Esmeralda All Inclusive

Carretera Federal Chetumal, Playa del Carmen, QROO 77710

Hotel Amenities

All-Inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All non-motorised water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • On-site live performances

Not included

  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorised water sports
  • Scuba-diving certification
  • Snorkelling excursions
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Off-site tours

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Water fitness classes/lessons included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Childcare not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Off-site tours not included
  • Aerobics classes/lessons included
  • On-site entertainment and activities included
  • Gratuities included
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Surcharge for premium food items
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorised water sports included
  • On-site live performances included
  • Snorkelling included

Hotel Amenities

Blue Bay Grand Esmeralda All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Blue Bay Grand Esmeralda All Inclusive, you can cool off in one of the 2 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the resort's 6 restaurants. The property also offers a nearby corner/local shop. Guests can unwind with a drink at one of the resort's bars, which include 4 bars/lounges, A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary. This all-inclusive resort also offers a free kid's club, a kid's pool and outdoor tennis courts.

Blue Bay Grand Esmeralda All Inclusive has designated areas for smoking.

  • Library
  • Bar/lounge
  • Number of outdoor pools - 2
  • Lift
  • Fitness facilities
  • Number of bars/lounges - 4
  • Full-service spa
  • 24-hour front desk
  • Poolside bar
  • Beach umbrellas
  • Billiards or pool table
  • Spa treatment room(s)
  • Grocery/convenience store
  • Porter
  • Tours/ticket assistance
  • Year Built – 2006
  • Beach sunloungers
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Children's club (free)
  • Computer station
  • Swimming pool
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free WiFi (limited) device count 1
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Number of restaurants - 6
  • Concierge services
  • Gift shops or newsstand
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Beach towels
  • Spa tub
  • Total number of rooms - 979
  • One meeting room
  • Number of floors - 4
  • Number of buildings/towers - 8
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Number of outdoor pools -2
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts -2
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian

Room Amenities

Blue Bay Grand Esmeralda All Inclusive offers 979 forms of air-conditioned accommodation with free minibar items and a safe. Rooms open to balconies or patios. LCD televisions come with pay-per-view films. Bathrooms include a shower, complimentary toiletries and a hairdryer. This Playa del Carmen resort provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Air conditioning
  • Coffee/tea maker
  • WiFi (surcharge)
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Limited WiFi (surcharge) device count 1
  • Free bottled water
  • Ceiling fan
  • Private bathroom
  • In-room climate control (air conditioning)
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Balcony or patio
  • Shower only
  • Pay films
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • Room service (24 hours)
  • Rollaway/extra beds (free)

Where to Eat

Blue Bay Grand Esmeralda All Inclusive has 6 restaurants serving breakfast only.

24-hour room service is available.

Nearby Things to Do

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Fitness classes on site
  • Sailing on site
  • Hiking/biking trails nearby
  • Personal motorised watercraft on site
  • Scuba diving nearby

Spa Services

BlueBay SPA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 12
  • Reflexology
  • Sports massage
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No on-site parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available.

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: MXN 0 per stay (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Bay Blue Grand Esmeralda
  • Blue Bay All Inclusive
  • Blue Bay Esmeralda Grand
  • Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
  • Blue Bay Grand Esmeralda Playa del Carmen
  • Blue Grand
  • Blue Grand Bay Esmeralda
  • Esmeralda Blue Bay
  • Grand Blue Bay Esmeralda
  • Grand Esmeralda Blue Bay
  • Blue Bay Grand Esmeralda All Inclusive All-inclusive property

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Free WiFi in public areas has a 1-device limit.

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