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On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools
2 outdoor pools

Guest reviews

998 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
All-inclusive
Air conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationTres Rios Ecopark17 min walk
Popular LocationEl Camaleon Mayakoba Golf Course20 min drive
Popular LocationGrand Coral Golf Riviera Maya21 min drive
AirportCancun, Quintana Roo (CUN-Cancun Intl.)44 min drive

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  • Deluxe Room, Garden Area

    Room amenities

    • 376 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, Garden Area
  • Superior Room, Garden View

    3.9/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsSuperior Room, Garden View
  • Superior Room, Partial Sea View

    Room amenities

    • 377 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Single Beds
    More detailsSuperior Room, Partial Sea View
  • Deluxe Room, Garden View (Gold)

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, Garden View (Gold)
  • Suite, 1 King Bed, Jetted Tub (Emerald)

    5/5 guest room rating

    Room amenities

    • 688 sq ft
    • Sleeps 4
    • 1 King Bed
    More detailsSuite, 1 King Bed, Jetted Tub (Emerald)
  • Suite, Pool Access, Garden View (Emerald)

    4.3/5 guest room rating

    Room amenities

    • 700 sq ft
    • Sleeps 4
    • 2 Single Beds
    More detailsSuite, Pool Access, Garden View (Emerald)
  • Deluxe Room, Partial Ocean View

    5/5 guest room rating

    Room amenities

    • 377 sq ft
    • Partial ocean view
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, Partial Ocean View
  • Deluxe Room, Ocean View

    Room amenities

    • 376 sq ft
    • Ocean view
    • Sleeps 4
    • 2 Single Beds
    More detailsDeluxe Room, Ocean View

About this area

Playa del Carmen

Located in Playa del Carmen, Blue Bay Grand Esmeralda All Inclusive is near theme parks and on the beach. El Camaleon Mayakoba Golf Course and Grand Coral Golf Riviera Maya are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tres Rios Ecopark and Maroma Beach. Travelling with kids? Consider Xplor Theme Park, or check out an event or a game at Mario Villanueva Stadium Madrid. Scuba diving, snorkelling and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Playa del Carmen travel guide
View in a map
Popular Location

What's nearby

  • Tres Rios Ecopark - 17 min walk
  • Maroma Beach - 17 min drive
  • El Camaleon Mayakoba Golf Course - 20 min drive
  • Grand Coral Golf Riviera Maya - 21 min drive
  • Punta Esmeralda Beach - 30 min drive

Getting around

  • AirportCancun, Quintana Roo (CUN-Cancun Intl.) - 44 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast.

About this property

Blue Bay Grand Esmeralda All Inclusive

Upscale property on the beach, with 2 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Blue Bay Grand Esmeralda All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 6 restaurants. All 979 rooms offer WiFi, free minibar items and balconies or patios. Other amenities available to guests include 24-hour room service, LCD TVs and coffee/tea makers.
Blue Bay Grand Esmeralda All Inclusive offers 979 forms of accommodation with free minibar items and a safe. Rooms open to balconies or patios. LCD televisions come with pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen resort provides wireless Internet access for a surcharge. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

2 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

BlueBay SPA has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with hot springs/mineral springs, a spa tub and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
On-site live performances

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • Available in some public areas: Free WiFi
  • In-room WiFi has a 1-device limit
  • WiFi in public areas is free with a 1-device limit

Parking and public transport

  • No on-site parking available

Food and drink

  • All buffet and à la carte meals, snacks and beverages included
  • 6 restaurants
  • 4 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Aerobics classes
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Motorised watercraft
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Hot tub
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare/activities
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in between 3 PM and 1:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

We're sorry, properties in this area are unavailable for the dates you selected.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (1-device limit, rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Free WiFi in public areas has a 1-device limit
Guests under 12 years old are not allowed in the spa

Property is also known as

Bay Blue Grand Esmeralda
Blue Bay All Inclusive
Blue Bay Esmeralda Grand
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda Playa del Carmen
Blue Grand
Blue Grand Bay Esmeralda
Esmeralda Blue Bay
Grand Blue Bay Esmeralda
Grand Esmeralda Blue Bay
Blue Bay Grand Esmeralda All Inclusive All-inclusive property
Blue Bay Grand Esmeralda All Inclusive Playa del Carmen
Blue Bay Grand Esmeralda All Inclusive All-inclusive property

Frequently asked questions

Can I cancel my reservation for free at Blue Bay Grand Esmeralda All Inclusive and receive a full refund?
Yes, Blue Bay Grand Esmeralda All Inclusive offers free cancellation on select room rates, because flexibility matters! Please refer to Blue Bay Grand Esmeralda All Inclusive cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Blue Bay Grand Esmeralda All Inclusive?
As of 20 Sep 2020, prices found for a 1-night stay for 2 adults at Blue Bay Grand Esmeralda All Inclusive on 21 Sep 2020 start from £117, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Blue Bay Grand Esmeralda All Inclusive have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Blue Bay Grand Esmeralda All Inclusive pet-friendly?
No, pets are not allowed at this property.
How much is parking at Blue Bay Grand Esmeralda All Inclusive?
Blue Bay Grand Esmeralda All Inclusive doesn't offer parking.
What time is check-in at Blue Bay Grand Esmeralda All Inclusive?
Check-in is from 3 PM to 1:00 AM.
What time is check-out at Blue Bay Grand Esmeralda All Inclusive?
Checkout is at noon.
Are there all-inclusive benefits at Blue Bay Grand Esmeralda All Inclusive?
Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, snorkelling, kayaking and more.
Where is Blue Bay Grand Esmeralda All Inclusive located?
Nestled on the beach, this Playa del Carmen resort is 0.4 mi (0.7 km) from Tres Rios Ecopark and 2.3 mi (3.6 km) from El Camaleon Mayakoba Golf Course. Maroma Beach and Grand Coral Golf Riviera Maya are also within 6 miles (10 km).
3.4
998 reviews
5 - Excellent
213
4 - Good
313
3 - Okay
237
2 - Poor
124
1 - Terrible
111

3.7/5

Cleanliness

3.7/5

Staff & service

3.6/5

Amenities

3.3/5

Property conditions & facilities

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, room very comfortable, beach clean and really nice and private
Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Sad face IconDisliked: Staff & service
Seeing the various wildlife on the property that is about it.
Stayed 6 nights in Feb 2020

4/5 Good

Stayed 7 nights in Mar 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic except the beach. For that reason unfortunately I wouldn't come back.
Stayed 7 nights in Feb 2020

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