Title: Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire apartment # Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! ## Photo gallery for Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! ![On the beach - Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22260000/22251100/22251087/d43eb42d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pool - Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22260000/22251100/22251087/9516e51c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22260000/22251100/22251087/21702f48.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22260000/22251100/22251087/241490f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Smart TV - Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! (Playa del Carmen)](https://images.trvl-media.com/lodging/23000000/22260000/22251100/22251087/14a0d5cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Amenities - Policies Escape to the Elements Hotel in Playa Del Carmen, where private patios lead you to pristine beaches and crystal-clear waters. Unwind with daily maid service, a personal concierge, and bottled water delivery while taking advantage of 24-hour lobby staff and a fitness center. ## Reviews 8.4 Very good ### Entire apartment 2 bedrooms2 bathroomsSleeps 6 ## Popular amenities - Hot tub - Kitchen - Washing machine - Dryer - Free Wi-Fi - Air-conditioning ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire apartment to yourself and will only share it with other guests in your party. ### Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! White sandy beaches, emerald green water steps from your private patio, Playa Del Carmen's famous 5th Avenue mere blocks away, large, luxurious accommodations & your own concierge ... the new Elements Hotel, Playa Del Carmen, Mexico is Paradise Perfected! Playa Del Carmen has never been able to offer you this type of vacation experience until now. Spend your vacation on one of Playa's most beautiful stretches of beaches and add a level of hotel accommodation and service never experienced before in Playa Del Carmen. DELUX 2 BEDROOM SUITE OUR DELUX SUITES ARE LARGE 2 BEDROOM, 2 BATH SUITES WITH 1,200 SQF (109 SQ METERS) OF LUXURIOUS LIVING SPACE. OTHER FEATURES INCLUDE MARBLE FLOORS, AIR CONDITIONING, FULL KITCHENS, REFRIGERATOR, DISHWASHER, MICROWAVE, WASHER/DRYER, TV. FOR YOUR CONVENIENCE, DAILY MAID SERVICE, BOTTLED WATER DELIVERY, LOCAL CELL PHONE, WIRELESS INTERNET AND A PERSONAL CONCIERGE ARE ALSO PROVIDED. BUILDING AMENITIES •Beachfront location •Full ocean views •15 blocks to 5th Ave •Private Elements beach club •Canibal Royal beach club & restaurant •Huge pool & beautiful gardens •Complementary fitness center •Complementary business center •Free parking •24 hour staffed lobby GUESTROOM FEATURES Large 2 bedroom / 2 bathroom suites •1200 sqf (109 sq meters) of living space • Bottled water delivery • Marble floors • Air conditioning • Full equipped kitchen • Microwave • Washer/dryer • TV • Handicapped and wheelchair accessible. WE DON\`T JUST RENT APARTMENTS.... WE CREATE EXPERIENCES FOR YOU. ## Property amenities ### Beach - On the beach ### Pool/Spa - Communal pool - Hot tub ### Internet - Available in the apartment: Free WiFi ### Parking and transport - Parking on site ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Hob - Microwave - Oven - Refrigerator - Toaster ### Dining - Dining table ### Bedrooms - 2 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Hair dryer - Shower - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Smart TV with cable/satellite channels ### Outdoor areas - Balcony - Barbecue grill ### Laundry - Laundry facilities - Washer/dryer ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - In-room accessibility - Lift - Smoke-free property ### Services and conveniences - Concierge services - Housekeeping on request - Iron/ironing board ### Location highlights - Near an outlet shopping centre - Near the sea ### Things to do - Water park - Golfing nearby - Scuba diving nearby - Snorkelling nearby - Swimming nearby - Theme park nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - Housekeeping (on request) ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/119000000/118010000/118003900/118003847/8d79a0f5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Menesse on the Beach Zazil-ha - Pool - Kitchen - Washing machine - Dryer 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=118003847&PinnedHotelID=118003847&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 2 Bedrooms, Patio, City View | Terrace/patio](https://images.trvl-media.com/lodging/117000000/116040000/116032500/116032458/7f48ae68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Stylish 2BR Penthouse Rooftop in Playa del Carmen Downtown Playa del Carmen - Pool - Pet-friendly - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=116032458&PinnedHotelID=116032458&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36370000/36362300/36362217/55e3726b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best PH with private rooftop and private pool with a personal Concierge. Downtown Playa del Carmen - Ocean view - Pool - Kitchen - Washing machine 5.8 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=36362217&PinnedHotelID=36362217&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/108000000/107300000/107293700/107293698/640de792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Colorful Mexican Style 2BR with Pool Views Playacar - Pool - Kitchen - Washing machine - Dryer [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=107293698&PinnedHotelID=107293698&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/116000000/115020000/115010900/115010810/53fcfd87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aldea Thai Tropical Oasis near the Beach Downtown Playa del Carmen - Pool - Kitchen - Parking included - Free Wi-Fi [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=115010810&PinnedHotelID=115010810&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/110000000/109710000/109700400/109700339/w1009h673x4y0-3b0cfe23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Magia by Zamá Homes Downtown Playa del Carmen - Pool - Parking included - Free Wi-Fi £362 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=109700339&PinnedHotelID=109700339&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/46000000/45750000/45740200/45740132/4c0de960.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renovated Lux 2BR w/Balcony, Pool & Prime Location! Downtown Playa del Carmen - Pool - Kitchen - Air-conditioning - Parking available 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=45740132&PinnedHotelID=45740132&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/114000000/113790000/113783700/113783609/w1275h728x0y0-c6cec4b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PLAYA DEL CARMEN PENTHOUSE / CONDO BOUTIQUE VIA 38 Downtown Playa del Carmen - Washing machine - Dryer - Air-conditioning - Gym 2.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=113783609&PinnedHotelID=113783609&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/61000000/60910000/60906100/60906089/a3beb86d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amazing 2 bedrooms with private pool- Bali Style! Downtown Playa del Carmen - Pool - Kitchen - Free Wi-Fi - Air-conditioning 7.4 Good 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=60906089&PinnedHotelID=60906089&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/35000000/34420000/34414100/34414083/4df649b5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Penthouse, Private Pool, Steps to Beach, 5th Ave Downtown Playa del Carmen - Ocean view - Pool - Kitchen - Air-conditioning 9.4 Exceptional 62 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=34414083&PinnedHotelID=34414083&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=22251087&PinnedHotelID=22251087&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22251087,118003847,116032458,36362217,107293698) ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Beach Front Ground Floor GYM Private Beach Club Business Center Beach Front Ground Floor GYM Private Beach Club Business Center 1767-98056 ## About the area Located in Zazil-ha, a neighbourhood in Playa del Carmen, this apartment is near theme parks and on the beach. Playa del Carmen Maritime Terminal and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Looking to get your feet wet? Scuba diving, snorkelling and swimming adventures can be found near the property. [Visit our Playa del Carmen travel guide](https://www.expedia.co.uk/Playa-Del-Carmen.dx601751) [View more Apartments in Playa del Carmen](https://www.expedia.co.uk/Playa-Del-Carmen-Apartments.d601751-aaApartments.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.63628%2C-87.06125&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MxtXG5dqf1G2GNXykdV4e4WcnCQ=) Playa del Carmen, Quintana Roo ### What's nearby - ![Mamita's Beach en Playa del Carmen](https://images.trvl-media.com/place/6159527/e84b9308-5452-4763-8358-59548a461ac4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Mamitas Beach 2 min walk \- 0.1 miles - ![Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico](https://images.trvl-media.com/place/6159559/35945f0e-9105-4f54-883a-1397b4824eeb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Playa del Carmen Main Beach 6 min walk \- 0.4 miles - ![Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia](https://images.trvl-media.com/place/601751/f7a7cd1e-a63b-44de-b1ad-0949daac4415.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Avenida 11 min walk \- 0.6 miles - ![Navidad en el Caribe ](https://images.trvl-media.com/place/601751/550db3d9-e979-4a7d-bea8-ef81728e4f57.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Quinta Alegría Shopping Mall 16 min walk \- 0.9 miles - Coco Beach 3 min walk \- 0.2 miles ### Getting around - Cancun, Quintana Roo (CUN-Cancun Intl.) 49 min drive ### Restaurants - Pizza Italia 5 min walk - La Vagabunda 4 min walk - Colectivo Mexicano Cervecero 6 min walk - Ceviche Corazon 5 min walk - Que Huevos 4 min walk ## Frequently asked questions ### Is Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! pet-friendly? ### How much is parking at Beachfront + GardenHouse + Gym & Private beach club- Exclusive area!? ### What time is check-in at Beachfront + GardenHouse + Gym & Private beach club- Exclusive area!? ### What time is check-out at Beachfront + GardenHouse + Gym & Private beach club- Exclusive area!? ### Where is Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Beachfront + GardenHouse + Gym & Private beach club- Exclusive area! Reviews ## Reviews ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative. [More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 10 6 - Okay 3 4 - Poor 3 2 - Terrible 1 ### 8.0 Cleanliness ### 9.6 Location ## Reviews This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### A guest from Irvine, NA 16 Aug 2023 #### Great stay! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The apartment at the elements was a good place to stay whilst visiting Playa Del Carmen. The location is excellent with good proximity to 5th Avenue. The pool is lovely and the beach access and private beach area was superb. The apartment was spacious for 4 people and clean, however it needs a little bit of an update of furniture and utensils. Good value for money and overall happy with our stay! ##### A guest from Irvine, NA This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Isabel R. 16 May 2024 #### Super nice ! Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a really good staying , everything was perfect, I wished could stay longer.I definitely recommend the place. ##### Isabel R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### A guest from Irvine, NA 11 Oct 2023 #### Nice Apartment but need maintenance Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Awesome place but spent time to wait people of maintenance to solve some stuffs in the apartment ##### A guest from Irvine, NA ### 10/10 Excellent #### Jesus O. 1 Apr 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Family The place is a great location you get access to beautiful beach. the pool was very nice and big walking distance to la 5 Avenida ##### Jesus O. Stayed 6 nights in Mar 2023 ### 10/10 Excellent #### Mark R. 24 Apr 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Beautiful spacious condo Everything went perfect, great spacious condo very clean, close to town ##### Mark R. Stayed 7 nights in Apr 2022 This review was submitted before 2018 and has not been verified. ### 10/10 Excellent #### Ethan E. 7 Feb 2016 #### Elements was fantastic Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Perfect, pool, quiet location and walking to everything. ##### Ethan E. Stayed 3 nights in May 2015 ### 10/10 Excellent #### Heather C. 2 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice property, excellent location My teenage daughter and I stayed in this property over Christmas. The condo was just as described, simple but well appointed. The location was excellent, walking distance from everything. The beach access is rather small but still very nice and close to other beaches if a larger beach area is preferred. The condo host was very helpful! Would definitely stay again! ##### Heather C. Stayed 5 nights in Dec 2022 ### 10/10 Excellent #### Donna R., Mexia Texas 22 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### navigation The only problem we had was finding the building we had never been to Playa del Carmen before but after that the location was perfect very walkable and so close to the beach . Had a great time ! ##### Donna R. Stayed 5 nights in Jan 2023 This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Bruce G. 7 Jan 2018 #### Fantastic Experience Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: A great condo in a great complex in Playa del Carmen. ##### Bruce G. Stayed 10 nights in Dec 2017 ### 2/10 Terrible #### Bernard B. 26 Nov 2022 Liked: Check-in, location Disliked: Cleanliness, communication, listing accuracy #### Needs cleaning and maintenance When we arrived the condo was full of mosquitoes and flies. I spent an hour swatting flies and mosquitoes off ceiling and walls. Taking a shower the dirt in shower dissolved and began flowing. Dirt and hair in shower. My wife swept the condo the next morning and there was dirt. A closet in master had leaking water on floor. The door to the master would not close. The beds were low quality and hard. No cleaning service was provided for duration of stay. No trash can liners provided. ##### Bernard B. Stayed 6 nights in Nov 2022 ### 4/10 Poor #### Jolynn H. 16 Mar 2023 Liked: Check-in, location Disliked: Cleanliness, communication #### Quick getaway We stayed for 3 nights. Check in was easy. Upon arrival a front desk person checked us in. We noticed in the living room/kitchen that the water dispenser had been leaking and ran off the counter all over the floor. We quickly cleaned it up with towels. We told the person working the front desk and he adjusted the water dispenser and told us to contact the property manager for more water and towels. I emailed the company that manages this condo property that I was previously communicating with and received no response our entire stay. Since we had a late arrival due to multiple flight delays we were ready for bed. Our bed sheets were more than likely not clean. The master bedroom sheets had sand and hair in it. One of the beds that was being used by my kids had long hairs in it. I would also recommend that if you have older children you rent a bigger place. It can sleep six but on kid slept on the couch which is vinyl and uncomfortable. The bees were not comfortable either. If you are tall your feet will hang off the end. There was also a bad smell inside the condo when we arrived. One of the chairs on the patio was also slightly broke. The beach is small and not and the seaweed is an issue (not the rentals fault). It does have a small bar on the beach, which is nice and there is also a cute little beach bar next door. The area is safe and we also used the 7 eleven across the street to buy water, ice, other drinks and snacks. Very convenient. There is a pharmacy right next to it in case you need extra sunscreen. The pool and gym at the resort was very nice and never crowded! Definitely a major plus. It is conveniently located to walk to restaurants and shops. It is also very easy to get a cab to get around from the hotel/complex. When setting up transportation the place is actually called the elements hotel even though it is a condo complex. We also did an excursion during our visit that was very accommodating and did pickup and drop off directly from where we were staying. Playa del Carmen is a nice area that felt safe and we will definitely return but probably not to this unit for our stay. Thankfully, our stay was short in the rental unit. ##### Jolynn H. Stayed 3 nights in Mar 2023 This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Paula Natasha L. 20 Dec 2023 #### Mi experiencia con ustedes Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: La llegada a ese departamento fue el final de nuestro viaje sin duda la mejor decisión, nos sorprendió mucho las instalaciones siempre en orden y un lugar muy tranquilo para descansar el departamento contaba con todas las amenidades de descanso y limpieza, lo único en recomendación es que sea posible que tengan cosas súper básicas en la cocina como aceite, sal, azúcar, café .. nosotros dejamos parte de esas cosas para otros huéspedes pero si siento que es un detalle importante.. satisfechos totalmente con el lugar y la atención de los conserjes gracias ! ##### Paula Natasha L. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Hernan C. 5 Jul 2023 #### Hreat place to stay Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This plae was very comfortable , very well kept and in a great location. Great for famil8es and the pools was great. I enjoy the location close to the beach and 5th avenue and still quiet so you can rest. I wouod recomend this place if u stay at playa del carmen ##### Hernan C. Stayed 5 nights in Jun 2023 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Santiago R. 13 Mar 2023 #### Buenas instalaciones la playa una porquería Rating Details: The property manager was adequately helpful. The vacation rental was spotless. I was very unhappy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Las instalaciones estaban muy bien. La ubicación se encuentra al lado de una playa muy fea que tiene un olor a podrido insoportable por estar al lado de un embarcadero de pescadores. Con respecto a la administración tuvimos un problema que jamás lo resolvieron que era la falta del control remoto de la televisión y de una cafetera que se comprometieron en llevarla y nunca la trajo ##### Santiago R. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Kathleen W. 7 Mar 2023 #### We’ll Be Back! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great place! We loved having the pool right outside the door. It was close enough to walk to restaurants and shops, but also very quiet! Very clean and comfortable! We had an amazing time and will definitely be back! ##### Kathleen W. Stayed 5 nights in Feb 2023 ### 8/10 Good #### Maria C. 24 Oct 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Godt til prisen Stor rummelige ferielejlighed. Direkte udgang til stor poolområde. Lidt fejl og mangler i lejligheden, intet afgørende. Direkte til strand, men vandet der var grumset. Går du 1-2km ud ad byen i stedet kommer du til flot strand. Fin beliggenhed i går afstand til 5.av. ##### Maria C. Stayed 8 nights in Oct 2022 ### 10/10 Excellent #### Iliana M., E.Patchogue 15 May 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Fantastic My daughter and I made our 1st joint diving trip together and wanted to be as close to the "Reef, Coco Beach" as possible as that is where we dive from. This property was right next door and absolutely gorgeous. For the same price as I was going to pay at the Reef which included 1 room with 2 Queen size beds and amentities I go a husge 2 b/r with great l/r, kitchen , washer/dryer etc on the ground level with the football field size pool right outside my patio door just steps away. Booking my next trip back in September already and think I have found my "Choice" of stays in Playa now. ##### Iliana M. Stayed 3 nights in May 2022 ### 10/10 Excellent #### Juan A. 13 Mar 2022 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great place and location Good communication ##### Juan A. Stayed 4 nights in Mar 2022 This review comes from a trusted partner site and has not been verified. ### 6/10 Okay #### Alejandra C. 21 Feb 2022 #### Areas de Oportunidad Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Considero que tienen varias áreas de oportunidad en el GH18: Poner por lo menos jabón en los lavabos de los baños y regaderas; mesitas por si quieres poner tu compu, vaso, botana; el acomodo de la sala y comedor es muy incomodo, movería el comedor al fondo, cambiaria la TV que tienen a la pared de enfrente y voltaria la sala; el aire acondicionado no lo pondría fijo, porque te mueres de calor y es invierno!!!....eso si las áreas comunes están increíbles. ##### Alejandra C. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### Ed M. 30 Dec 2021 #### Beautiful but loud Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Stayed at the Elements for 16 days. Beautiful setting but restaurant next door blasted extremely loud techno music from 9 AM to 10 PM every day. So loud you could not talk on the beach and it woke you every morning. The management at restaurant refused to lower music . The beach has a roped off swimming area for safety of guests. The wave runner rental business next door seemed to take pleasure in running thru the safety area and doing donuts in the area to scare and intimate the guests. I personally saw the manager chase children from the water while riding a jet ski. I also have video tape of them doing fast circles inside the ropes. It appears there are no laws to protect quests in Mexico. The condo was clean and fairly comfortable. Very hard furniture but it is a rental. ##### Ed M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Karina S. 24 Nov 2021 #### Private Beach Access amazing views of the Blue and Warm Ocean!!! Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We stayed here for our 25th anniversary. Our plan was to stay Sunday night through Wednesday night, great customer service!The condo was immaculately clean and had a completely stocked kitchen with everything we needed to fix our own meals if we wanted to. I actually did cook breakfast the first morning.The view from the terrace was beautiful!facing the pool. The condo is located inside the building near the private beach that Elements has, so we could watch all the boat activity, including watching the parasailing! And walk a few steps to the beach! White sand beaches from one horizon to the other. We spent a lot of time sitting at the table on the terrace watching the activities and people enjoying the Mexican Caribbean vibes.We highly recommend this condo! ##### Karina S. This review comes from a trusted partner site and has not been verified. ### 8/10 Good #### A guest from , S. 23 Feb 2021 #### Elements Condo review Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: the place is nice but the property manager/agent is horrible. Unprofessional, not responding to messages, avoids problems and very difficult to deal with. ##### A guest from , S. This review comes from a trusted partner site and has not been verified. ### 8/10 Good 3 Feb 2019 #### Playa Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice vacation. This review comes from a trusted partner site and has not been verified. ### 4/10 Poor #### Katharine M. 29 Dec 2018 #### Great Property, Horrible Management Company. Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit that we rented (206) was not the unit that we were given (119). It took almost a day, with no explanation or apology from Luna or the property management, to move to another unit that at least had a King bed. Her explanation was that we were "upgraded," when the paperwork for 119 clearly was $50-per day less that the $500-per day that I had already paid upfront. We wasted 1/2 a day waiting for replacement unit EGH18 to be cleaned, and then saw that it was because the maids were sitting in the living room watching TV. Our new unit was cleaned twice, instead of 3 times. Estabon was incompetent and did not respond to any communication in a timely manner. Max was great, but spread way too thin, and had no support from his management. Our neighbors were up all night partying and doing drugs, and of course, there's no one to get to deal with it. We even got to meet their drug dealer one evening... Great fun for the kids to meet their first drug dealer! We loved the property, and the staff at Elements is first rate. We will use Brics management next time. Playa Moments is a disaster. ##### Katharine M. This review comes from a trusted partner site and has not been verified. ### 10/10 Excellent #### Betty B. 30 Jan 2018 #### The Elements Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: My husband and I have been to the Elements 2 times for extended stays. We have enjoyed our time there and will return next year. Our rental rep through Playa Moments is Luna. She is the BEST! Luna was very attentive to our needs and helpful with all requests that we had. ##### Betty B. ---