Save

The Fives Beach Hotel & Residences - All Inclusive
4.5 star property

Luxury property on the beach, with 7 outdoor swimming pools

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Fives Beach Hotel & Residences - All Inclusive

Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

Kayaking
10 restaurants, breakfast, lunch, dinner served; seafood
1 bedroom, premium bedding, pillow-top beds, free minibar items
10 restaurants, breakfast, lunch, dinner served; seafood
Lobby

Overview of The Fives Beach Hotel & Residences - All Inclusive

VIP Access
Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Spa
  • Hot tubHot tubHot tub
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710
  • Popular LocationGran Coyote Golf4 min drive
  • Popular LocationEl Camaleón Mayakoba Golf Course6 min drive
  • Popular LocationQuinta Avenida9 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

EPIC One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Pillow-top bed
  • 1119 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

EPIC Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Pillow-top bed
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Pillow-top bed
Separate bedroom
Premium bedding
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

EPIC One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

EPIC Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Pillow-top bed
  • 2153 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Pillow-top bed
  • 710 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 1550 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Pillow-top bed
  • 1152 sq ft
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Playa del Carmen

The Fives Beach Hotel & Residences - All Inclusive is located in The Fives, a neighbourhood in Playa del Carmen, and is near the airport and on the beach. Gran Coyote Golf and El Camaleón Mayakoba Golf Course are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Punta Esmeralda Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Scuba diving and waterskiing offer great chances to get out on the surrounding water, or you can seek out an adventure with cave exploring and ziplining nearby.

What's nearby

  • Gran Coyote Golf - 4 min drive
  • El Camaleón Mayakoba Golf Course - 6 min drive
  • Quinta Avenida - 9 min drive
  • Punta Esmeralda Beach - 16 min drive
  • Playa del Carmen Main Beach - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • Alberca - Pool - 19 min walk
  • Amaranto - 18 min walk
  • The Fives Plaza - 11 min walk
  • Snack Riviera - 19 min walk
  • 5th Avenue - 15 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

Luxury all-inclusive property near Gran Coyote Golf
Located close to Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course, The Fives Beach Hotel & Residences - All Inclusive provides a nightclub, 3 poolside bars and a terrace. This property is a great place to bask in the sun with a white sand beach, beachfront dining and sunloungers. Indulge in a manicure/pedicure, hydrotherapy and a body wrap at the on-site spa. At the 10 on-site restaurants, enjoy breakfast, lunch, dinner and seafood. The 24-hour gym offers fitness classes and yoga classes; other things to do include volleyball, parasailing and kayaking. In addition to a garden and a playground, guests can connect to free WiFi in public areas.
Other perks at this property include:
  • 7 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Bike hire, an outdoor tennis court and valet parking (surcharge)
  • A shopping centre shuttle, a beach club on-site and babysitting (surcharge)
  • Tour/ticket information, tennis lessons on-site and a front desk safe
  • Guest reviews say good things about the pool, helpful staff and overall condition
Room features
All 662 rooms have comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the size rooms at the property.
Other conveniences in all rooms include:
  • Designer toiletries, showers and hairdryers
  • LCD TVs with premium channels and DVD players
  • Furnished balconies or patios, wardrobes/cupboards and childcare services

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Parking on site (USD 10 per night)
  • Valet parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 10 restaurants
  • 3 poolside bars
  • 7 bars/lounges
  • Snack bar/deli

Restaurants on site

  • AREZZO
  • FLAVOURS
  • Oriola Beach Club Grill
  • Pisco Nikkei & Raw Bar
  • SEA OLIVE

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Arcade/game room
  • Beach club
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor tennis court
  • Parasailing
  • Personal motorised watercraft
  • Playground
  • Sauna
  • Snorkelling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • DVD player
  • IPod dock
  • LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Self-parking fee: USD 10 per night
  • Valet parking fee: USD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel & Residences - All Inclusive have a pool?

Yes, this property has 7 outdoor pools and a children's pool.

How much does it cost to stay at The Fives Beach Hotel & Residences - All Inclusive?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at The Fives Beach Hotel & Residences - All Inclusive on 8 May 2024 start from £255.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Beach Hotel & Residences - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Fives Beach Hotel & Residences - All Inclusive?

Self-parking is available for USD 10 per night. Valet parking is available for USD 10 per night.

What time is check-in at The Fives Beach Hotel & Residences - All Inclusive?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Beach Hotel & Residences - All Inclusive?

Checkout is at noon. Late check-out is available for a fee.

Are there all-inclusive benefits at The Fives Beach Hotel & Residences - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, scuba-diving lessons and more.

Where is The Fives Beach Hotel & Residences - All Inclusive located?

Nestled on the beach, this The Fives property is within 3 mi (5 km) of Gran Coyote Golf, Punta Esmeralda Beach and El Camaleón Mayakoba Golf Course. Playa del Carmen Main Beach and Quinta Avenida are also within 6 mi (10 km).

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 511 out of 1001 reviews" "
Rating 8 - Good. 222 out of 1001 reviews" "
Rating 6 - Okay. 113 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot express enough how amazing this trip was. From the staff to the food to the cocktails to the view. It was truly amazing. This was my second time and I will be back. I get a great experience from start to finish.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around
Stayed 6 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Nicholas

Disliked: Cleanliness, amenities
Would not recommend
Stayed 4 nights in Jan 2024

4/10 Poor

Caroline

Liked: Cleanliness
Stayed 6 nights in Mar 2024

4/10 Poor

Jean'Shay Delight

Travelled with family
Disliked: Staff & service, amenities
My Family and I experienced unfair treatment. It is sad to write this review in 2024 and say that we were mistreated because of the color of our skin. The unfair treatment started with French fries. My six-year-old wanted French fries, so we asked the wait staff if we could have fries since we did not see them on the menu; the waitress stated they do not have potatoes/ fries at the resort. Ten minutes later, a European Family sitting next to us - asked and they received. We ensured we tipped well to anyone who assisted us, but our money did not matter. The most disturbing issue was as we were waiting at the booth for our Bali Bed on the beach, my elderly (76years old) mother asked the staff if someone could grab her water because she felt faintish from walking a long distance through the sand and hot temperatures to get to the booking desk. The beach staff, Diana, Omar, and Sonya completely ignored my mother’s gentle request. Therefore, I asked a younger staff member not doing anything if he could grab my mother water while we completed the traction for the beach bed. The young man by the name of Omar stated that it was not his job and he was not a waiter. As he made the statement; he began to walk off. So, to him, my elderly mother meant nothing to him as she was bent over from exhaustion from walking through the sand. I spoke to Diana who said she was Omar’s supervisor. Diana stated she would speak with him. However, she left and no one got any water. Food drinks gross!
Stayed 3 nights in Mar 2024

8/10 Good

Serkan, west des moines

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When guests check in, it's crucial for there team to provide clear guidance on restaurant reservations. While the Italian restaurant requires prior booking, other areas may have distinct policies. Certain sections are reserved exclusively for hotel club members, necessitating advanced arrangements. However, the buffet welcomes all on a first-come, first-served basis. This transparency ensures a smooth dining experience, eliminating any uncertainty or inconvenience for valued patrons. Who might want to come back!!!!
Stayed 6 nights in Mar 2024

8/10 Good

Mark, Olathe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids enjoyed seeing the monkeys on the property and walking the bridge in the jungle. Restaurants were difficult to get into and the pullout Sofia bed mattress wasn’t very good. Overall we enjoyed our stay. The staff did an excellent job as well.
Stayed 6 nights in Mar 2024

6/10 Okay

Danny

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
I did not get the room I was promised, and I was 15 mins away from the group of friends that I booked the trip with. The toilet quit working every morning and had to be reset by maintenance, the air conditioning was no working well.
Stayed 4 nights in Mar 2024

4/10 Poor

Ashley

Stayed 2 nights in Mar 2024

General hotel information

Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5