"good hotel but it's El Arenal"
El Arenal is dirty cheap silly commertial non-Spanish area l, which you will love it if you don't know what to do in life, and if having beer and saussage, listening to awful pop-folk music is your idea of fun (and yes, every second place is mini market, yes you can buy water mattres and flip flops). In addition, if you don't mind dodgy faces in evening, cement-like ugly beach (advertised as famous) and 40min+20min wait bus connection to beautiful Palma, then El Arenal is fine. As much I now despise El Arenal, hotel was fine, and staff was nice, and this saved me! Do yourself favour, be openminded and cosmopolitan, and run away from El Arenal to -everywhere else on Mallorca. Palma centre, Soller, Valdemossa, Deia, Alcudia (not silly souless Port Alcudia), Colonia Sant Jordi, to experience the beauty. No plasma TV, but you have this at home anyway!
Holla to Karmen and staff ar hotel, bye bye to El Arenal!:-)
Traveller from M, London