expedia

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Desk, free WiFi, linens
Desk, free WiFi, linens
Desk, free WiFi, linens

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

    Popular LocationEl Arenal Beach4 min walk
    Popular LocationPlaya de Palma9 min walk
    Popular LocationPalma Aquarium10 min drive
    AirportPalma de Mallorca (PMI)11 min drive

Choose dates to view prices

  • Double Room, 3 Single Beds

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 3 Single Beds
    More detailsDouble Room, 3 Single Beds
  • Double Room

    Room amenities

    • 237 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDouble Room
  • Single Room

    Room amenities

    • 161 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room

About this area

El Arenal

Located in Playa de Palma, Hotel HSM Reina del Mar is near the beach. The area's natural beauty can be seen at El Arenal Beach and Playa de Palma, while Aqualand El Arenal and Palma Aquarium are popular area attractions. Marineland Mallorca and Jardí del Bisbe are also worth visiting. Looking to get your feet wet? Scuba diving and snorkelling adventures can be found near the property.
Visit our El Arenal travel guide
Popular Location

What's nearby

  • El Arenal Beach - 4 min walk
  • Playa de Palma - 9 min walk
  • FAN Mallorca Shopping - 7 min drive
  • Hospital Sant Joan de Déu Palma de Mallorca - 9 min drive
  • Palma Aquarium - 10 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 11 min drive
  • AirportPalma de Mallorca (PMI) - 11 min drive

Restaurants

  • El Nilo - 5 min walk
  • Blues Bar - 5 min walk
  • Piccolo Sogno - 5 min walk
  • Cafè del Sol - 5 min walk
  • Varadero - 5 min walk

About this property

Hotel HSM Reina del Mar

3-star hotel, walk to El Arenal Beach
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a 24-hour front desk and tour/ticket assistance are on-site. All 180 rooms offer free WiFi, balconies and TVs with cable channels. Guests will also find desks and free toiletries.
Hotel HSM Reina del Mar offers 180 forms of accommodation with free toiletries. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens

Bathroom

  • Bathtub
  • Free toiletries
  • Towels

Entertainment

  • 28-inch TV
  • TV channels

Outdoor space

  • Balcony

More

  • Desk

Policies

Check-in

Check-in between 4:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 May 2020 to 24 October 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel HSM Reina Mar
Hotel HSM Reina Mar Playa de Palma
Hotel Reina Mar
HSM Reina Mar Playa de Palma
HSM Reina Mar
Hotel HSM Reina del Mar Hotel
Hotel HSM Reina del Mar Playa de Palma
Hotel HSM Reina del Mar Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Hotel HSM Reina del Mar and receive a full refund?
Yes, Hotel HSM Reina del Mar offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel HSM Reina del Mar cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel HSM Reina del Mar have a pool?
Yes, this property has an outdoor pool.
Is Hotel HSM Reina del Mar pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel HSM Reina del Mar?
Hotel HSM Reina del Mar doesn't offer parking.
What time is check-in at Hotel HSM Reina del Mar?
Check-in is from 4:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Hotel HSM Reina del Mar?
Checkout is at 11:00 AM.
Where is Hotel HSM Reina del Mar located?
Situated near the beach, this hotel is within a 10-minute walk of El Arenal Beach, Port of El Arenal and Playa de Palma. Aqualand El Arenal and Palma Aquarium are also within 3 miles (5 km).
3.7
Good
5 - Excellent
29
4 - Good
61
3 - Okay
33
2 - Poor
14
1 - Terrible
6

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Hotel
It suited us but may not suit younger people
Stayed 7 nights in Sep 2019

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Or party people
Friendly staff. Nice breakfast.clean, but not perfect. Room had some serioues problems with noise isolation. I had to sleap with ear plugs. Dont expect to sleap well.
Stayed 5 nights in Sep 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hotel HMS Reina del Mar
Overall I cannot fault the hotel from checking in to checking out, everything was great. There was a big variety of food, lots of fruit and affordable drinks with the meals. Good service too. Pool area very nice. The only negative comments are: the room's floor was not very clean, the daily cleaner did not clean the mirror or glasses; young guests made a terrible racket all hours of the night, but they were dealt with quickly when I reported it to reception (at 4am). It would be nice to have a coffee machine or just hot water in the bar area to have coffee before breakfast or at other times. The reception staff was so helpful and friendly. I would recommend this hotel.
Stayed 7 nights in Jul 2019

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Nice staff, but be aware that at the dinner time even at is a half board no drinks ,even water no included in your meal -you have to pay for that and it is quate non reasonable price.. Over all it is just a 3* hotel
Stayed 3 nights in Oct 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel.
Very clean, close to the beach, the staff are excellent and vary helpful made our stay there very pleasant. I recommend that people try this hotel.
Stayed 7 nights in Jul 2018

See similar properties

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code

https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
https://www.expediagroup.com