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Outdoor pool
Outdoor pool
Outdoor pool
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Guest reviews

38 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Pool
All-inclusive
Restaurant
Breakfast Available
Parking Available
Bar

Map

Explore the area

Popular LocationEl Arenal Beach7 min walk
Popular LocationPlaya de Palma9 min walk
Popular LocationPalma Aquarium12 min drive
AirportPalma de Mallorca (PMI)12 min drive

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  • Double Room

    Room amenities

    • 290 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDouble Room
  • Single Room

    Room amenities

    • 237 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Double Room, Sea View

    Room amenities

    • 291 sq ft
    • Ocean view
    • Sleeps 2
    • 1 Double Bed OR 2 Single Beds
    More detailsDouble Room, Sea View

About this area

El Arenal

Located in Playa de Palma, Amazonas is near the beach. Paseo Maritime and Cathedral of Santa Maria of Palma are notable landmarks, and some of the area's popular attractions include Aqualand El Arenal and Palma Aquarium. Marineland Mallorca and Ferrocarril de Soller Train Station (Palma de Mallorca) are also worth visiting.
Visit our El Arenal travel guide
View in a map
Popular Location

What's nearby

  • El Arenal Beach - 7 min walk
  • Playa de Palma - 9 min walk
  • FAN Mallorca Shopping - 8 min drive
  • Hospital Sant Joan de Déu Palma de Mallorca - 10 min drive
  • Palma Aquarium - 12 min drive

Getting around

  • Palma de Mallorca Verge de Lluc Station - 13 min drive
  • AirportPalma de Mallorca (PMI) - 12 min drive

Restaurants

  • Varadero - 3 min walk
  • Cafè del Sol - 5 min walk
  • Betty & Sam - 5 min walk
  • Mamma Mia - 11 min walk
  • Bar Andaluz - 11 min walk

About this property

Amazonas

3-star hotel, walk to El Arenal Beach
A restaurant, an outdoor pool and a bar/lounge are available at this hotel. Other amenities include a poolside bar, a coffee shop/café and WiFi in public areas. All 154 rooms offer balconies, wireless Internet access (surcharge) and hairdryers. Guests will also find showers and free toiletries.
Amazonas offers 154 forms of accommodation with a hairdryer and free toiletries. Rooms open to balconies. This Playa de Palma hotel provides wireless Internet access for a surcharge. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Amazonas are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and beverages included

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 5 per 24-hour period)
  • Available in some public areas: WiFi (EUR 5 per day), Wired Internet (surcharge)

Parking and public transport

  • Self parking (surcharge)

Food and drink

  • All buffet meals, snacks and beverages included
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • Bike rentals
  • Outdoor pool

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway beds available

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • German
  • Spanish

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Free cots/infant beds
  • Rollaway beds available

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Safe (surcharge)

Policies

Check-in

Check-in between 1 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 01 November and 31 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for in-room wireless Internet: EUR 5 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: EUR 5 per day (rates may vary)
  • A pet fee will be charged
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Amazonas Hotel
Amazonas Playa de Palma
Hotel Amazonas
Hotel Amazonas Playa de Palma
Amazonas Hotel
Amazonas Playa de Palma
Amazonas Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Amazonas and receive a full refund?
Yes, Amazonas offers free cancellation on select room rates, because flexibility matters! Please refer to Amazonas cancellation policy on our site for more details about any exclusions or requirements.
Does Amazonas have a pool?
Yes, this property has an outdoor pool.
Is Amazonas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Amazonas?
Self-parking is available for a fee.
What time is check-in at Amazonas?
Check-in is from 1 PM to midnight.
What time is check-out at Amazonas?
Checkout is at 11 AM.
Are there all-inclusive benefits at Amazonas?
Some rate plans available at this property are all-inclusive.
Where is Amazonas located?
Situated by the sea, this hotel is 0.6 mi (1 km) from Aqualand El Arenal and 3 mi (4.8 km) from Palma Aquarium. Paseo Maritime and Cathedral of Santa Maria of Palma are also within 12 mi (20 km).
3.4
38 reviews
5 - Excellent
5
4 - Good
12
3 - Okay
15
2 - Poor
4
1 - Terrible
2

3.6/5

Cleanliness

3.6/5

Staff & service

2.8/5

Amenities

3.2/5

Property conditions & facilities

1/5 Terrible

Travelled with family, Travelled with partner
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
The hotel decided to stay closed for this season, and no one informed us about it! OUTRAGEOUS!!!
Stayed 7 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/5 Poor

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/5 Good

Stay at El Arenal beach
We stayed there just for one night (twin room) - sea view. The hotel is very close to the beach, however, to find a quieter place, better to choose Can Pastilla area or to go there (25 min - the seaside). The hotel has its own pool (opens at the morning until 19:00), WiFi 2 eur/h per device, free (english type buffet) breakfast was included, however, the lunch or dinner will cost you 15 Eur per person. The food is good but would rather go to a restaurant for almost the same amount of money.
Stayed 1 night in Sep 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean.
Nice and clean.hotel, I would have thought it was a 4 star, the rooms were spotless, the food was ok and the staff were friendly. Very close to the beach, bars, restaurants.
Stayed 4 nights in Apr 2018

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