Overview of AluaSoul Palma

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Guest reviews

4.2 / 5Very Good
573 reviews
Guests rated this property 4.3/5 for cleanliness.


  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning



Popular LocationPlaya de Palma13 min walk
Popular LocationPalma Aquarium6 min drive
RestaurantPeletón6 min walk
RestaurantRías Gallegas7 min walk
AirportPalma de Mallorca (PMI)4 min drive

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  • Standard Room, 2 Single Beds

    Room amenities

    • 323 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Room, Pool View

    Room amenities

    • 269 sq ft
    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Room, Sea View

    Room amenities

    • 269 sq ft
    • Sea view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Double Room Single Use

    Room amenities

    • 323 sq ft
    • Sleeps 1
    • 1 Single Bed
    More details
  • Double Room Single Use, Sea View (& Pool View)

    Room amenities

    • Sea view
    • Sleeps 1
    • 1 Single Bed
    More details

About this area

Playa de Palma

Located in Playa de Palma's Can Pastilla neighbourhood, AluaSoul Palma is near the airport and near the beach. Basilica of St. Francis and Paseo Maritime are notable landmarks, and the area's natural beauty can be seen at Playa de Palma and El Arenal Beach. Check out an event or a game at Iberostar Stadium, and consider making time for Palma Aquarium, a top attraction not to be missed. With kayaking, scuba diving and waterskiing nearby, you'll find plenty of adventures in the water.

Visit our Playa de Palma travel guide
Popular Location

What's nearby

  • Playa de Palma - 13 min walk
  • Palma Aquarium - 6 min drive
  • El Arenal Beach - 14 min drive
  • Basilica of St. Francis - 15 min drive
  • Port of El Arenal - 16 min drive

Getting around

  • Marratxi Pont d Inca Station - 10 min drive
  • Son Fuster Vell Station - 10 min drive
  • Palma de Mallorca (PMI) - 4 min drive


  • Peletón - 6 min walk
  • Rías Gallegas - 7 min walk
  • Marisquería - 7 min walk
  • La Payesita - 7 min walk
  • La Mejillonera - 7 min walk

About this property

AluaSoul Palma

Adults-only beach hotel
Guests of this beach hotel will appreciate convenient on-site amenities such as a spa tub and a fitness centre. All 127 rooms feature thoughtful touches such as pillow menus and slippers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.
AluaSoul Palma offers 127 forms of accommodation with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available

Food and drink

Free buffet breakfast available daily 7:30 AM–10:30 AM
1 restaurant and 1 coffee shop/cafe
1 poolside bar and 1 bar

Things to do

Fitness centre
Outdoor pool
Scooter/moped hire
Segway hire/tours
Spa services
Hot tub

Family friendly

Dry-cleaning service
Laundry facilities
Outdoor pool
Snack bar/deli


Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service

Languages spoken


Business services

Meeting rooms
Conference space (1399 square feet)


Pool umbrellas


Body treatments
Massage - hot stone
Massage - Thai


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Well-lit path to entrance
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)


Smoke-free property

Room amenities


Climate control (air conditioning)
Blackout drapes/curtains
Pillow menu


Free toiletries
Shower/bathtub combination


Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker


Turndown service



Check-in between 2 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon


No pets or service animals allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • Noise-free guestrooms cannot be guaranteed.

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Guests under 16 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Marina Luz Playa de Palma
Marina Luz Playa de Palma
AluaSoul Palma Hotel Playa de Palma
AluaSoul Palma Hotel
AluaSoul Palma Playa de Palma
Hotel Marina Luz
Marina Luz Hotel
Marina Luz Can Pastilla
AluaSoul Palma Can Pastilla
Hotel Marina Luz
AluaSoul Palma Hotel
AluaSoul Palma Playa de Palma
AluaSoul Palma Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at AluaSoul Palma and receive a full refund?
Yes, AluaSoul Palma offers free cancellation on select room rates, because flexibility matters! Please refer to AluaSoul Palma cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
AluaSoul Palma doesn't offer parking.
What time is check-in at AluaSoul Palma?
Check-in is from 2 PM to midnight. Late check-in is available during limited hours.
What time is check-out at AluaSoul Palma?
Checkout is at noon.
Where is this property located?
Located in Can Pastilla, this beach hotel is within a 15-minute walk of Cala Estancia and Playa de Palma. Palma Aquarium is 1.1 mi (1.8 km) away.

Guest reviews

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 4 nights in Sep 2019


    • Liked: Staff & service, amenities
    • Disliked: Property conditions & facilities

    Staff are lovely and helpful hotel closing in November for much needed refit hope it gets as many as the old staff back

    Stayed 7 nights in Sep 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Breakfast was incredible. Staff super friendly and helpful! Can Pastilla was a lovely area.

    Stayed 2 nights in Sep 2019

    5/5 Excellent

      This traveller didn’t leave comments with their review
      Stayed 3 nights in Aug 2019


      • Liked: Amenities

      Location and food were good. Rooms were outdated, staff occasionally seemed like they hated their jobs and didn’t want to be serving the guests, which was uncomfortable. You had to pay for water with your dinner, which a I found absurd and when I asked for ice for my room they told me to check with the bar and pay one euro. Both ridiculous ways to nickel and dime their guest I thought. My wife and I stayed for two weeks, and were put off by the small things, like the ones listed above and again when we’d requested more instant coffee packets for our room after we’d used the two we were given the first night, we were told we could only have tea. We ended up buying our own at the supermarket.

      Stayed 12 nights in Aug 2019