Interior entrance

Reviews of El Nogal Hotel Boutique & Spa

4 out of 5
El Nogal Hotel Boutique & Spa
Camino Real S/N, La Escalona, Vilaflor, Tenerife

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 258 reviews" "
Rating 8 - Good. 122 out of 258 reviews" "
Rating 6 - Okay. 53 out of 258 reviews" "
Rating 4 - Poor. 16 out of 258 reviews" "
Rating 2 - Terrible. 9 out of 258 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing, staff is attentive and helpful. The roads leading to the hotel are steep and full of curves, drive carefully.
Stayed 4 nights in Mar 2020

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Winter break
Warm welcome nice room uncomfortable bed but that was not there fault and they did sort it. Good facilities good breakfast but terrible coffee
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel... Its a quiet distance from the main tourist areas but just off the main road leading from the tf1 to Teidi. Its an old 18th century property with very friendly staff. Great leisure facilities that look out towards Gomera and the mountains near Arona.
Stayed 7 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was really amazing. Excellent food. I enjoyed the self serve breakfast which is included. The room (39) was really lovely. Nice bathroom including bath and shower. Bath robes included. Lovely covered balcony. Deep, clean outdoor pool with good loungers and views. Fabulous indoor heated pool and two jacuzzis in fitting with the beautiful 18th century mansion. Well maintained. Excellent well mannered and friendly staff. Air conditioning unit was a little noisy and I think a snack menu for lunch could be a good addition instead of the full evening menu. An option to buy snacks and drinks for when having a pool day i/e crisps, drinks, ice-cream. Nothing major. Just something by reception. And I love nothing more than a cuppa first thing in the morning so either facilities in room or a machine in reception area would also be a nice addition. However these are just personal preferences of mine and I would still rate this hotel as excellent. Car required. Would stay again.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

8/10 Good

kevin

Liked: Staff & service, property conditions & facilities
Nice place to chill and relax.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for reaching Teide National Park and surrounding. Nice and quiet. Great for relaxing.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were incredibly helpful. We found the bed uncomfortably firm the first night. However, when we discussed this with the staff, they immediately organised a mattress topper for our comfort. The spa area could use a lick of paint and some of the sun loungers need replacing. But the experience was excellent overall. The food in the restaurant was delicious and the staff incredibly friendly. However, there is no health club (fitness facilities) at the hotel, only the swimming pools and spa area. And there are no tea & coffee facilities in the rooms. But the hotel and the scenery were fantastic.
Stayed 12 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
Old country hotel with some attractive features in public areas, but the room we stayed in was not comfortable. It needed some modernisation.
Stayed 1 night in Dec 2018

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, quirky hotel off the beaten track
Stayed here a few times. A very quirky looking hotel with very good facilities,however, I would have appreciated a better WiFi reception and tea & coffee maker in room. Friendly & helpful staff.
Stayed 3 nights in Dec 2018

10/10 Excellent

Linda, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite mountain retreat.
Gorgeous 18th century hotel in the foot of the Teide Mountain. Hotel is old but quirky and quaint. Hotel staff are friendly and attentive, room is clean and the restaurant serves a combination of Spanish traditions and Italian pasta dishes. Breakfast is continental. Hotel has both an indoor spa pool and an outdoor pool. The hotel is old but has character and the age enhances the hotel's charm. A car is essential as the hotel is a 20 min drive from the purpose built, touristy coastal areas and the main motorway that goes round the island. A drive up over the mountain is a must as the scenery is spectacular taking you through pine forests with picnic spots and through volcanic rock scenes. There is a visitor centre at the top with a cable car to reach the top peak, booking early is essential if you want to use the cable car. A drive to the north side of the island offers a greener side of the island, more traditional towns and black volcanic sandy beaches. I recommended this hotel for people who are looking for something different, away from the crowd. A perfect place for peace and quiet.
Stayed 7 nights in Aug 2018

8/10 Good

Alan, Spain

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel in the hills away from the crowds
A rustic hotel situated at altitude with lots of history and very authentic character. A car is pretty much a must. Parking is easy. Very good restaurant which is not overly expensive. Some may find the rooms rather basic but overall it is very good value for money. Because of the altitude it will normally be a lot cooler than the coast and may even be in the clouds.
Stayed 9 nights in Apr 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst decision ever made
The room, not at all comfortable, showed a series of issues (poor lightning, terrible bed, broken bed lamp, cheap furniture, very unpleasant bathroom... ) that convinced me to book in another hotel, for the second night I was supposed to be there. However, what shocked me was the total absence of phone connection. The place is completely isolated and the only way to make a phone call or surf in Internet is through their WiFi system which was never easy to access. The connection was always extremely poor, but luckily was alright in the swimming pool. That's where I booked the hotel for the day after. It was a terrible experience. I did not only waste my money, by staying there I would have had the worst birthday of my life. Ehsg
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent rural hotel
The hotel was very nice but a little further up into the hills than expected, excellent breakfast, nice in house restaurant and bar . Indoor and outdoor pools. If you want a rural quiet hotel full of character away from all other amenities then this is for you. It was about a 30 minute driver each way up/ down a tight hairpin roads down to the busy coast. There was a difference of about 7 Degrees in temperature because of the altitude . Overall a great place to stay accessing both sides of the island.
Stayed 7 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in Feb 2018

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat Visit
A charming hotel, full of character. We stay overnight once or twice a year and enjoy a warm welcome and good food every time. Lovely quiet location and beautiful views. See the view from our window this year.
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a peaceful stay
We had a one night stay after taking my Mum to the airport, our fourth visit! A lovely place to stay for a night or two, longer if you like the peace and quiet and walking or have a car to explore the area. A rustic place where the Staff are very friendly and the restaurant food is really nice. I would advise to book only Bed and Breakfast rather than half board as the menu for half board is very limited. We ordered from the main menu and everything was really nice and reasonably priced including wine. Breakfast is basic, adequate for a one night stay. The indoor pool was nice and warm. Spa area closed, I guess only open when a booking is made.
Stayed 1 night in Jan 2018

8/10 Good

Nicola, London

Liked: Staff & service
4 day break
very enjoyable stay in El Nogal friendly staff. No treatments when we were there but think because was early in the season. Would recommend if you are looking for a quiet break. There is a very steep hill to climb up and down if you do not have a car which we didn't. It's ok to go up and down once a day.
Stayed 4 nights in Jan 2018

8/10 Good

Richard, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel up in the hills.
Very helpful staff. Handy for driving to El Teide. We didn't want to stay in a beach resort and this was ideal. Didn't use either pool as we were only staying for a night but both looked good.
Stayed 1 night in Nov 2017

8/10 Good

SMP, scotland

Liked: Cleanliness, staff & service
Traditional Canarian hotel with character
Interesting place to stay. It felt very Spanish and perhaps a little old fashioned. The staff were all very helpful. It could have been a little bit more comfortable in the bedroom. The balcony was very small so impossible to sit outside. This was a standard room. The plumbing is old and the shower reflected this. The food was good both at breakfast and evening meals. Excellent wine choice. You need a car to stay here. Overall a lovely restful place to stay and we would probably return but book a superior room with a larger balcony.
Stayed 7 nights in Oct 2017

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wee gem of a place
We were only staying overnight and found the hotel a very warm and welcoming place to be. We will definitely return if we return to Tenerife.
Stayed 1 night in Aug 2017

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Nice hotel in mountains of Vilaflor. Bit dated in old side of hotel. Helpful and friendly staf. Nice spa and pool

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spectacular views.
Hotel is tranquil with beautiful settings. Breakfast was okay, but the food in the main restaurant was delicious. Although they checked us into the wrong room at first they quickly changed it when asked. It was a very cold day on our arrival and the room had not been prepared by putting the heating up, it was a beautiful warm day the next day so the room was warmer. There were no toilet facilities to hand and we had to go back to our room to use bathroom. The spa was lovely. The outside pool great too.

6/10 Okay

Verified traveller

Disliked: Cleanliness

8/10 Good

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty isolated location with a sauna.
The only complaint about the room would be that it was dark. Otherwise it was comfortable with a heater/air conditioner to keep the temperature warm enough. The indoor pool and sauna were excellent especially because we were there at a colder time of the year. The staff were great, the restaurant a little expensive. There is only a small shop 1/2 km away, and the next stop is Vilaflor, about 6km away.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

6/10 Okay

Nikolay

Liked: Staff & service
A bit overpriced for what u get
Our stay was OK overall. The owners really have to renew the hotel which is a unique place but it will cost them pretty penny. Staff is most of the time inadequate but really puts a lot of effort to serve you well, which was appreciated. It's annoying that you can't have a coffee outside of kitchen working hours. SPA area really needs upgrade - it just can't serve 40 rooms, pool and sauna are ridiculously small.

2/10 Terrible

Nathan, United Kingdom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not waste your money on this
Terrible, moved room twice from above the kitchen area that was noisy past midnight!!! When I complained that said it is ok they are finishing now... 1230!! Oh so that is ok then every night to wait until after 1200 before getting to bed!! NO! I replied!! Then received no clean bed sheets or towels for the week even though advertised daily changes! Would never go to this hotel ever again!!

8/10 Good

Kevin, yCoventry

Liked: Cleanliness, staff & service
Quiet, off the beaten track.
Hard to find without a Satnav, and the trip to and from the coast may put some off. But overall the hotel can provide the ideal base for tourism if you want to see more than the "commercial" side of what Tenerife has to offer.

8/10 Good

Nigel, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet hotel
Away from the crowds and friendly staff. Room was a little small and twin beds only.

2/10 Terrible

Tonks, R

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very rural and beautiful. However has issues.
Hotel is beautiful and in a VERY rural area. However the pools need cleaning, the spa/pool had a few broken windows and broken bits. NO MASSAGES! Without telling us due to a staff holiday - we wanted a spa. Also no air conditioning in room

10/10 Excellent

Clare, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in the hills
Nice Hotel, up in the hills which is what we wanted. Staff friendly and helpful. Had great fun going up and down the hills in the car, better than any Disney ride, its great location as you are 1/2 way to mt Teide , unless that is you want night life then its not for you I would suggest stick to the Costa. But it was what we wanted , quiet during the day(not taking in to account the howling of dogs in the night) , clean air with great views and great food.

10/10 Excellent

Sean, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly off the beaten track
Great relaxing 1 week stay. Beautifully peaceful and far enough away from the resort towns of Los Americas and Los Cristianos, although they are within reach if you really need them and have a car but the selling point here is its tranquility and rural location. It is tastefully decorated with a modern boutique yet rustic appearance. Long mountain and garden views from the room, with superb facilities and really friendly helpful staff. Good restaurant on site too with others also nearby. Great access to the national park and the road network if you seek the beaches or to explore other parts of the island. I'm almost reluctant to tell everyone else about this place but it deserves to do well.

8/10 Good

Tony, C

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely atmospheric hotel, but a bit tired.
The directions are terrible. This hotel is NOT in Vilaflor. It's on the northern edge of the village of La Escalona. The hotel is lovely, but I wish there was an explanation about its history. E. G. There is a large water cistern behind the hotel. This suggests agricultural origins. It is very rural, and the owner of the adjoining finca keeps dogs which howl all night long! The spa is lovely (we used it a lot) but tired.

2/10 Terrible

Bridget, Pittsburgh

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this Hotel
This hotel is a nice mountain get away, you will take very steep, winding roads to the middle of nowhere to get there. If you want a romantic, isolated getaway this is a good spot. BUT.... When I arrived I was told that they did not have my hotels.com reservation, despite me giving them, several times, my confirmation. As I did not want to travel down the windy mountain roads in the dark, I paid them to stay the night and would 'sort it out with the manager in the morning' as the woman at check in kept insisting I do as she was not feeling well and needed the toilet, not something I ever thought I would be told as a customer. In the morning when I went to sort it, the only person was the rude woman from the night before. Thankfully when I noticed that the hotel checked me in on my hotels.com reservation hotels.com was able to help me out to sort the problem. The room was ok, but there were cobwebs all over and it had a smell of dust. The free WiFi in the rooms was not the case, it was available in the lobby and dining room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed would go back and recommend to friends

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
hotel in mountain
It's good but I spend so much time and money for taxi

2/10 Terrible

michael, Abbeyfeale Ireland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Nogal should be renamed hotel No go!
absolute disaster we went for 6 days but moved to another hotel after 4 days as we were told a car rally was to take place on last 2 days and roads around hotel were being closed at 08.30 untill 24.00 hrs 1st day and 08.30 untill 17.30 2nd day and we would not be able to get out of hotel during this time!!, the bar was only available for few hours in evenings,food very expensive in restaurant,bedrooms very noisy as walls /family room door left us awake till after 2.00am with people in next room,we complained and were offered a small wooden bungalow which was like a garden shed and had a damp and musty smell with disgusting bathroom,we obviously declined the offer, anyone thinking of staying here a car is an absolute must as you are miles from anywhere and to get to the coast will take around 30 minutes driving around on the opposite side of the road makes it very dangerous with bends and steep hills if your'e not a confident driver don't risk it!no lifts and loads of stairs to climb to the accomodation so you need to be relatively fit!i would rate this hotel as only 2 stars and will not be staying here again

6/10 Okay

Chris&Allan, Kent

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Nice hotel in the mountains
A well situated hotel for touring the island. A car is essential.

6/10 Okay

Verified traveller

Disliked: Room comfort

10/10 Excellent

Nicholas, Stourport

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - would stay again.
I booked this with my friend and we had 2 single rooms. I have to say I was somewhat anxious given the reviews on here. Its about 30 mins from the Airport or Los Christianos/Las Americas and around 1100m above sea level. It is in the middle of nowhere. But the hotel itself is lovely. We had B&B. The food was quite nice but dont expect a huge spread as its Spanish. But the quality and range of food was fine. Rooms were small ish but adequate in size around 25sq m. We had views of the bays below. Beds and bathrooms were fine. I would stay here again. The wifi is slow, but be aware of that. But you do get a signal going back down into the resort areas. This is a quiet hotel in the middle of nowhere. If that is not what you want - dont stay. Great hotel

8/10 Good

Stephen, Missouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to get away from tourist trap
A very nice hotel with great mountain and sea views. Hotel restaurant had some good food, but was a little pricey. Breakfast buffet was diverse with many hot and cold selections. Location was ok- 1/2 hour to Teide or the touristy beaches, but otherwise off the beaten track. Room was comfortable, and the enclosed balcony was very nice!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Nice hotel in a quiet rural area.
Staff were very helpfull but they seemed busing about trying to get a lot done.

8/10 Good

Kerry, Gloucester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Divine food, great location for Teide
Amazing food. Great location. Fantastic facilities. Friendly service.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend
we had a nice canarian style room, the food was limited to 3 choices of food as we payed half board, however the food was excellent, the spa was a lovely treat, i would go back again to this hotel, it is kept clean and has beautiful decoration. The only downside was no internet in the bedroom, however you could access wifi in the receotion area.

6/10 Okay

Phil, Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant rural property in traditional style
Location:The hotel building is part old and part built in 2000, very much in the charming traditional Spanish style, inside and out. It's in a quite location 400m from the main road South of Vilaflor and within 5 minutes walking distance of La Escalona where there are alternative eating places. It's a steep walk back though! Rooms: We had room 22 which has a small balcony looking towards the ocean, flat screen TV, bathroom with bath and shower over. Not big, but adequate. Beds were firm, but that's how I like them and there were additional pillows in the wardrobes if needed. It was all acceptably clean if not immaculate, but a little tired with the inevitable suitcase scuff marks on the walls. The bathroom was supplied with soap, combs, toothbrush & paste, shower caps and tissues, but oddly not shampoo. We were there 4 nights and had to ask for more soap. There was air conditioning, but we didn't need to use it in March. Note: Some rooms have a window which looks onto the corridor. Be sure to book a room with a window facing the ocean if you are there more than one night. Food: We booked half board and were disappointed to find that we could not use the 20 Euro value against items off the a la carte menu. The set menu meals were quite good, but with only three choices you ended up either having something you didn't really want, or wasting the 20 euro half board cost and going for the a la carte menu with ample choice (and good food). The manager didn't want to help on this