Ratings based on 25 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from liverpool

Good

Posted 13-Aug-2017
The hotel is very good. The room is really big and nice. They gave us a free botle of water every day. They only bad thing is the food. The quality is really poor. All food is frozen and not a lot a variety in product. The restaurant staff is very nice. We will come back if they change the food quality. All rest of the hotel very good.
4 out of 5
by Rachel

This traveller left a rating score only Posted 23-Jun-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Very nice trip

Posted 16-May-2017
Pros: The design of the rooms and the pools were very pleasing to the eye.
Cons: More vegetarian options available in the food.
Location: Plenty of coastline and a waterpark 5 minutes walk away for entertaining children. The volcano walk nearby is beautiful, bus station nearby to travel.
Nice hotel close to the beach and miles of coastline to walk along. Also close to a volcano you can walk up which was handy. Rooms were nicely set out and roomy, with decking for each room which is a lovely bonus.The shower was a waterfall shower which was fantastic. The pools in the are were kept very well and were very refreshing on the hot days. Staff was very friendly and ready to help.
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Lovely new Resort .

Posted 30-Apr-2017
New place and nice pools . Restaurant food choices could have been better.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Apr-2017
The Hotel is nice and clean but the food is just average. I would recommend to go there and take only breakfast.
4 out of 5
Recommended
for Families
by A verified traveller from Derby, England

Very nice hotel.

Posted 21-Apr-2017
Pros: Children's activities, mini-disco and pool facilities were excellent. Staff are extremely friendly and very willing to help.
Cons: The 'Confort' room came with a nice Nespresso machine, which was fantastic. The room was only provided with very large cups though (i.e. no espressos)
Location: Playa Blanca is a bit plain, we went into the marina on one day but it wasn't very nice so we stayed at the hotel. Thankfully the hotel is great.
Hotel was very nice, excellent facilities for the children over Easter holidays. Children's activities were well organised and we couldn't keep our daughter away from them! Rooms are well sized, clean and modern, although the quality of the workmanship is lacking in a few places. Food was good (for Canarian food) and the selection changed regularly. We went half-board initially but upgraded to all-inclusive while away because it worked out better.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great family place

Posted 29-Mar-2017
Super friendly staff ,.the best entertainers for kids ...a lot of facilities for kids,very warm water in pool. Had great experience and would recommend. Hotel has mini club where you can leave your child for 2 hours...and hotel has mini disco from 8.30 on for kids ( which is a bit late I think ).
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Good layout and pools

Posted 18-Mar-2017
Pros: Helpful staff
Cons: Replenish the milk in the room every day
Location: Good location. Free bus to town, but an easy walk anyway
Great staff and room, food ok but not great. Good position for the town. Good choice of pools
4 out of 5
Recommended
for Couples
by A verified traveller from Glasgow, Scotland

Fantastic Stay

Posted 12-Mar-2017
Pros: Location, Room Size, Half Board inclusive
Cons: Food quality, In room safe should be free of charge
Location: Beach walks, tourist shopping
Very new and freshly renovated resort. Was impressed with the size of rooms and separate living space as well as private outdoor area within the villas. Poolside space is sparse and didn't feel overcrowded with adult area for those who prefer. Food choice was good but as others have said could be improved on quality and consistency as some days refillings of buffet was not speedy enough. Location is ideal and a short walk from the Playa Blanca town centre but complimentary shuttle bus is available for those who prefer. Overall I would highly recommend this resort for both families and couples and would most definitely return in the future.
4 out of 5
by william

Nice hotel

Posted 04-Mar-2017 on Hotels
Very nice