Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews of Holiday Inn Mauritius Mon Tresor, an IHG Hotel

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 347 reviews" "
Rating 8 - Good. 126 out of 347 reviews" "
Rating 6 - Okay. 30 out of 347 reviews" "
Rating 4 - Poor. 10 out of 347 reviews" "
Rating 2 - Terrible. 9 out of 347 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. We took advantage of the free shuttles to a beach hotel, shopping mall and airport. Pretty gardens to relax in too.
Stayed 1 night in Feb 2024
Response from Guest Experience Executive on 5 Mar 2024
Dear Valued Guest,Thank you for taking the time to share your amazing experience. Your appreciation for our service means a lot to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable time.Sincerely,Guest Experience Executive

8/10 Good

bruce

Liked: Cleanliness, staff & service
Very good staff Facility could use a bit of a refurbishment
Stayed 1 night in Feb 2024
Response from Guest Experience Executive on 19 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. We are very happy to read that the efforts of our dedicated team members resonated with you. We really appreciate that you took the time to evaluate our hotel and rest assured that we are doing our utmost everyday to satisfy our esteemed guests. We have already started the refurbishment and same is still ongoing. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,Guest Experience

6/10 Okay

Frank, Fairhaven

I stayed one night prior to a flight. It's average. Checking in was not smooth. I had to wait for a room. Flight crews from all the airlines stay here, so there is a lot of change over. My room was recently redone, except for the bathroom. It was ok. I did not use the free shuttle, as I had a driver. I did not use the spa or any other amenities. It's an airport hotel. It is not near anything except for the airport. Enough said.
Stayed 1 night in Jan 2024
Response from Guest Experience Executive on 4 Feb 2024
Dear Valued Guest,Thank you for taking the time to share your detailed feedback. The check-in is at 15 pm and check-out at 11 am (mentioned at the time of your booking).The check-in time and procedures were well respected for your booking. You arrived at around 1pm and our team member clearly explained to you that the check-in time is 15 pm. You even got your room at 14h40 with the efforts of our Housekeeping team. Holiday Inn Mauritius Mon Trésor is a 4* Business Hotel situated next to the airport and is ideal for either transit or short stay passengers. We do welcome crew members from some airlines also. We are committed to ensuring that our guests feel cared for from the moment they check in and we sincerely apologise if we fell short of your expectations. Again, thank you for sharing your rating and comments, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 Good

Yi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place, just a bit out there for getting anywhere.
Stayed 2 nights in Jan 2024
Response from Guest Experience Executive on 27 Jan 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Our hotel being near to the airport makes it more convenient for either short stay or transit guests. We do provide complimentary shuttle service to and from the airport, to the nearby mall and Astroea Beach on scheduled time.There is the possibility to order taxi also. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
It had a beautiful view of the mountains in a quiet location very close to the airport
Stayed 1 night in Dec 2023
Response from Guest Experience Executive on 25 Jan 2024
Dear Esteemed Guest,Thank you for taking the time to share your heartfelt review. We welcome with great delight your excellent rating on our hotel. Indeed, our hotel being near to the airport makes it more convenient for either short stay or transit guests. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another unforgettable moment.

10/10 Excellent

Brian, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great food in the restaurant, had breakfast and dinner. The hotel was clean and Quiet. The staff was very friendly and helpful. Pool was great. Would certainly stay here again!
Stayed 4 nights in Jan 2024
Response from Guest Experience Executive on 25 Jan 2024
Dear Valued Guest,It brings us immense joy to read your wonderful feedback. We take pride in delivering exceptional service and it warms our heart to know that our efforts resonated with you. Your recommendation means a lot to us. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay. Sincerely,Guest Experience Executive

6/10 Okay

JET COMPANION

Business traveller
Liked: Amenities, property conditions & facilities
Lobby area too noisy with loud speaker music interfering with different music in the bar area. Also: my flight arrived at 0630, early check in was requested at the time of booking and was denied upon arrival. My departure flight was at 2230 and no late check out was possible. This is suboptimal for an airport hotel.
Stayed 2 nights in Jan 2024

8/10 Good

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, convenient shuttle service.
Stayed 1 night in Dec 2023
Response from Guest Experience Executive on 27 Dec 2023
Dear Esteemed Guest,Thank you for sharing your positive experience with us. We are thrilled to read that you had a wonderful stay with us. Looking forward to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 Okay

Dr. Nadia

Staff are not so flexible and the rooms are noisy.. had couple of stays & both were not so comfy…
Stayed 1 night in Nov 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Holiday Inn, equivalent to the great holiday inns i am used to in North America too. Offer free transportation to beach and mall which is great. Friendly staff, nice pool and nice gym.
Stayed 1 night in Oct 2023
Response from Guest Experience Executive on 6 Nov 2023
Dear Valued Guest,Thank you for taking the time to share your heartfelt review on our hotel. It brings us immense pleasure to read that you found every aspect of your stay impeccable and your kinds words reinforce our commitment to exceptional Mauritian hospitality. It is heartwarming to know that our efforts resonated with you and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

4/10 Poor

Vincent

Stayed 1 night in Oct 2023
Response from Guest Experience Executive on 24 Oct 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are always looking to improve our services and rest assured that we had taken your comments into consideration during your stay with us. We do apologise for the inconvenience caused again. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 Excellent

Esther

Stayed 3 nights in Sep 2023
Response from Guest Experience Executive on 28 Sept 2023
Dear Valued Guest,Thank you for sharing your Holiday Inn Experience. We are thrilled to read your excellent ratings on our establishment. Hoping to have the pleasure to welcome you again at Holiday Inn Mauritius Mon Trésor.Yours Sincerely,Guest Experience Executive

10/10 Excellent

Nathan

Travelled with group
Liked: Staff & service, property conditions & facilities
Staff was very nice helpful and a smile the place is not near any thing or the beach that did make it quite
Stayed 3 nights in Aug 2023
Response from Guest Experience Executive on 5 Sept 2023
Dear Valued Guest, Thank you for taking the time to write about your recent Holiday Inn Experience. We welcome with great delight your excellent ratings and reviews on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 Good

Voila

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It took 2 hours to book into the hotel... 3 staff members behind the counter but only one checked guests in. Pathetic! But, other than that, the hotel is neat, clean and tidy and the facilities are great.
Stayed 1 night in Aug 2023
Response from Guest Experience Executive on 15 Aug 2023
Dear Valued Guest, We thank you for taking the time to share your experience on our hotel with us. Our team members strive to provide excellent service to our guests at all times and we are very sorry to read that you had to wait for the check-in which may have been uncomfortable. Nevertheless, we are happy to read that you had a good time amongst us. We take note of your comments with paramount importance in an attempt to better ourselves and hope that you will give us the opportunity to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,

4/10 Poor

Herve

Travelled with partner
We had to wait The transport 30 minutes upon arrival. The TV in the room was not working and they didn't manage to repair it nor offer another room. The breakfast buffet didn't include Mauritian specialities.
Stayed 1 night in Jul 2023
Response from Guest Experience Executive on 2 Aug 2023
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our shuttles wait for our guests at the door no4. The free shuttle service to and from the airport starts as from 07h00 till midnight, each 15 to 20 minutes depending on availability.There has been a technical issue concerning the television channels and we are currently working on it. We do apologise for the inconvenience caused during your stay.The buffet for breakfast is accordingly to the IHG Brand Standard.There is one local dish provided everyday at the buffet.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,

10/10 Excellent

yvonne

Stayed 1 night in Jul 2023
Response from Guest Experience Executive on 18 Jul 2023
Dear Esteemed Guest,We welcome with great delight your excellent rating on our hotel. A positive guest experience is something our staffs take great pride in, so we value your feedback a lot. Hope that you will give us the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Thanks,Kind Regards

10/10 Excellent

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Guest Experience and Executive on 2 Jun 2023
Dear Guest, We would like to thank you for your encouraging ratings. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and comfortable place to stay. Lovely pool and onsite restaurant. Free shuttle offered to take you to the shopping mall and Blue Bay beach as well as pick you up and take you to the airport. The beds were comfortable and I would stay here again.
Stayed 7 nights in Apr 2023
Response from Guest Experience on 9 May 2023
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.Sincerely,

10/10 Excellent

Martyn

Stayed 1 night in Mar 2023
Response from Assistant Guest Experience and Quality Manager on 25 May 2023
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great airport hotel. Best part: free shuttle to a beautiful beach!
Response from Assistant Guest Experience and Quality Manager on 23 Mar 2023
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.

8/10 Good

Samixa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was very easy and quick to get to the hotel from the airport as there was a complimentary shuttle service.
Stayed 1 night in Feb 2023
Response from Assistant Guest Experience and Quality Manager on 27 Feb 2023
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business hotel by the airport with a twist: they have regular shuttles to a very nice beach (snorkeling!) and a shopping mall.
Stayed 1 night in Feb 2023
Response from Assistant Guest Experience and Quality Manager on 24 Feb 2023
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future. Kind regards,

10/10 Excellent

Kokou

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool plqce to stay
Stayed 10 nights in Feb 2023
Response from Assistant Guest Experience and Quality Manager on 24 Feb 2023
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an airport hotel, almost walking distance to the airport, and quite nice. The rooms are modern, clean and have everything you expect. WiFi is excellent. We had a zoom meeting without problems.A nice outdoor pool area, exercise room and as a real bonus a shuttle every hour to a beautiful snorkeling beach by another hotel with beach chairs and restaurant. The breakfast buffet is plentiful. We and many others were locked in because of a cyclone. The staff also spent the night, so there was no lapse in service. The restaurant is nice. Our only wish would have been to get a little something from a snack corner. Fruit or such. Altogether highly recommended, if you need a pleasant place before or after your flight or to sit out a cyclone! Staff is very friendly and accommodating.
Stayed 2 nights in Feb 2023
Response from Assistant Guest Experience and Quality Manager on 24 Feb 2023
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that you had a pleasant stay. Indeed, our mission is to offer innovative comfort to our guests. Thanking you for your comments which motivates us to maintain and keep on improving our level of service. We hope to have the pleasure of welcoming you again.

8/10 Good

Conor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay overnight for the airport
Stayed 1 night in Feb 2023
Response from Assistant Guest Experience and Quality Manager on 24 Feb 2023
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay. Sincerely,

4/10 Poor

Jennifer

Liked: Cleanliness

10/10 Excellent

Penny

Stayed 1 night in Dec 2022
Response from Assistant Guest Experience and Quality Manager on 26 Dec 2022
Dear Guest, We would like to thank you for your encouraging rating. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay. Sincerely,

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2022
Response from Assistant Guest Experience and Quality Manager on 16 Jan 2023
Dear GuestThank you so much for your rating on our hotel. we are pleased to see that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Kind regards,

8/10 Good

Penny

Stayed 1 night in Dec 2022
Response from Assistant Guest Experience and Quality Manager on 19 Dec 2022
Dear Guest, Thank you for taking the time to give us your feedback further to your stay at Holiday Inn Mauritius Mon Tresor. We are pleased to read that you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

8/10 Good

Penny

Stayed 1 night in Dec 2022
Response from Assistant Guest Experience and Quality Manager on 19 Dec 2022
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay. Sincerely,

2/10 Terrible

KETUL

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Dont waste money for this property
The hotel is only for business purpose not for holiday purpose. All the tourist attraction is far from property almost 60 mins drive. There is no veg food in hotel with no indian cook so plz dont try this property for food. Also no jain food available in mauritius. There is a huge problem for veg food so forget about jain food. All the beaches and tourist attraction is on south and north side also best beach is on Flic N Flic so plz dont waste money on this property try to book on south side quter bones or flic n flac area best for tourist and food also beach attraction. Holiday inn rooms are small and swimming pool is also very small. Dont waste money for this property try to book flic n flac area only. Thank you. Holiday Inn is famous for Business travellers not for Tourist people so plz keep in mind and dont waste money.
Stayed 5 nights in Nov 2022
Response from Assistant Guest Experience and Quality Manager on 6 Dec 2022
Dear Guest,Thank you for taking the time to give us your feedback following your stay at Holiday Inn Mauritius Mon Trésor. Please note that our hotel is a business hotel close to the airport with free transfer.We also have a free shuttle to our beachhouse.We recommend that you visit our website before booking.Note that we have an international cuisine for all our guests.Kind reegards,

8/10 Good

Alexandre

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Assistant Guest Experience and Quality Manager on 1 Dec 2022
Dear Guest,Thank you for your review on our hotel. By your rating, we are pleased to note that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Nicole

Stayed 1 night in Nov 2022
Response from Assistant Guest Experience and Quality Manager on 1 Dec 2022
Dear Guest,Thank you for your review on our hotel. By your rating, we are please to note that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Excellent

Csoban

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly great welcome. Good breakfast.
Stayed 1 night in Nov 2022
Response from Assistant Guest Experience and Quality Manager on 24 Nov 2022
Dear Guest,Thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor.We are pleased to read that you had a pleasant stay with us and you appreciated the conviviality of staff and the breakfast.We hope you will visit us again.Kind regards,

6/10 Okay

Naraindre

Travelled with family
Liked: Cleanliness, staff & service
mind blowing
Our stay was enjoying cool and with good staff.....like it much..
Stayed 1 night in Nov 2022
Response from Assistant Guest Experience and Quality Manager on 24 Nov 2022
Dear Guest,Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Mandi

Stayed 8 nights in Nov 2022
Response from Assistant Guest Experience and Quality Manager on 24 Nov 2022
Dear Guest,Thank you so much for your review on our hotel. We are pleased to see by your rating that you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

10/10 Excellent

Karine, Iqaluit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !
Stayed 1 night in Oct 2022
Response from Assistant Guest Experience and Quality Manager on 17 Oct 2022
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay. Sincerely,

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable family room for the night before early check in and flight, great to have free shuttle to the airprot less than 2 minutes away, highly recommended.
Stayed 1 night in Aug 2022
Response from Assistant Guest Experience and Quality Manager on 11 Oct 2022
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future. Kind regards,

6/10 Okay

INTERNATIONAL SOS

Stayed 1 night in Aug 2022
Response from Guest Experience and Quality Champion on 23 Aug 2022
Dear Guest,We would like to thank you for your rating.We hope you will visit us again.Best Regards,

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible orange juice and toast at breakfast. Staff excellent
Stayed 1 night in Jun 2022
Response from Guest Experience and Quality Champion on 26 Jun 2022
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Mauritius Mon Tresor. We are pleased to read that you enjoyed our hospitality. Please note that our orange juice is as per our standard and that our toast and bread are freshly made for breakfast. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely,

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, beautiful, comfortable stay by the airport
I’m happy that I selected the Holiday Inn Mon Tresor — it exceeded my expectations in terms of cleanliness and comfort (high quality shampoo, conditioner, body wash, etc.). It was also an easy 4 minute free shuttle ride from the airport. One thing to note is that their free shuttle starts running at 7am so if you are heading to the airport before then it will run you 400 rupees ($9), which is pricey for the short ride.
Stayed 1 night in Jun 2022
Response from Guest Experience and Quality Champion on 20 Jun 2022
Dear Guest, Thank you so much for your review of our hotel.  We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Concerning the taxi rate, please note that the night rate has been applied because of the time at which you left the hotel. We hope you will visit us again. Best regards,

10/10 Excellent

Mokete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joe
Friendly and helpful staff made our stay as comfortable as we had hoped it would be. Free WiFi was fast and reliable.
Stayed 5 nights in May 2022
Response from Guest Experience and Quality Champion on 15 Jun 2022
Dear Guest, Thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that you enjoyed your stay and our hospitality. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Best Regards,

10/10 Excellent

Darin

Stayed 1 night in Apr 2022

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I had a one-night layover in Mauritius so was looking for a hotel that was covid safe and near the airport. The Holiday Inn fit the bill perfectly! They perform a rapid PCR test when you arrive, took a total of 5 mins, and the staff was very friendly and professional about it, talking me through the entire process. The room was spacious, clean and comfortable. The wifi is free and strong enough for me to zoom into a work meeting with my video on. Dinner was lovely (as was the Mai Tai), bartender, waiters were all friendly and covid safe. Breakfast was plentiful and good, and the shuttle back to the airport was prompt and efficient. My only suggestion (which is true for most hotels now-a-days) is maybe providing a map to the lights and light switches in the room. The rooms have nice lighting but I almost feels like a scavenger hunt to find the switch that works each light. Thank you to the staff for making my layover relaxing and refreshing.
Stayed 1 night in Nov 2021
Response from Manager on 22 Nov 2021
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. Indeed, being an airport hotel our mission is to offer innovative comfort to our guests and we are pleased to read that you appreciated our hospitality and we succeeded in making your stay an agreeable one. We have taken good of your suggestion and rest assured that the concerned department has already been informed accordingly for future measures. Hoping to have the pleasure of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn Mauritius Mon Tresor

10/10 Excellent

rizwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover after arriving in to Mauritius
Great hotel near the airport. Have to get an antigen Covid test before you can enter the hotel lobby. It’s done outside the hotel.. food was good and the staff were encountered were nice and helpful.
Stayed 1 night in Oct 2021
Response from Manager on 9 Nov 2021
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that you appreciated our hospitality. We hope to have the pleasure of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn, Mauritius Mon Tresor

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities
to improve on food quality and choice. All guest booked complained
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good hotel for transiting, could be a little cleaner. Friendly and helpful staff.
Stayed 1 night in Mar 2020
Response from The Management on 16 Mar 2020
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that you appreciated our hospitality. However, we always encourage our guests to contact the duty manager should they have any complaints or requests, this enables us to rectify the guests experience if possible. Thank you for your comments which motivates us to improve our level of service and hoping to have the opportunity of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn Mauritius Mon Tresor

10/10 Excellent

Em, Nigeria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was the same everyday and that wasn’t so exciting. Nevertheless, I loved and enjoyed my stay in holiday inn.
Stayed 6 nights in Feb 2020
Response from The Management on 4 Mar 2020
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that you appreciated your stay. Indeed, our mission is to offer innovative comfort to our guests. Please note that our breakfast buffet is as per our brand standard and consists of various choices, both hot and cold depending on the client preferences. On our cold station, we have a salad bar, 2 types of cheese, and 2 types of Ham (Chicken & Pork), Fruit, 0% fat and plain yoghurt, different types of fruits( freshly cut such as watermelon, grapefruit, local melons, canned fruits such as litchis, pear, peach and other fruits such as apple, orange and banana). We also have 3 types of milk (full cream, lait de soja & low fat). On our hot station, we have bacon, chicken sausage, baked beans, sauted mushrooms, vegetable curry, chicken blanquettes and stewed beef. We also have a live cooking station where we proposed fried, boiled omelets, scrambled eggs etc. The bakery station proposes 2 to 3 different types of bread, 2 types of cakes and muffins. Coffee and Tea station and 3 types of juices (mango, orange & grapefruit) are provided on buffet and we also have an A la Carte menu if guest wishes to have. However, we always encourage our guests to contact the restaurant manager should they have any requests or complaints, this will then enable us to rectify our guests experience if possible. Thank you for your comments which motivates us to improve and maintain the guest experience. We hope to have the pleasure of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn Mauritius Mon Tresor

10/10 Excellent

Verified traveller

It was fantastic stay at the end of my Mauritian travels.
Stayed 1 night in Feb 2020
Response from The Management on 2 Mar 2020
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our mission is to offer innovative comfort to our guests and our hotel situated next to the airport is ideal for transit or short stay passengers. We hope to have the pleasure of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn Mauritius Mon Tresor

10/10 Excellent

Morris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near perfection.!
Wow. Nice place. Excellent service from front desk, to services desk to breakfast. I am hard to please yet they pleased me. If I ever go to Mauritius again I would love to stay here. The room was spacious, clean, in good condition. Really close to the airport. Special thanks to the concierge, Pooja.!! The gym has some dumb bells, a flat bench, incline, and running Mills. That's about it.
Stayed 5 nights in Feb 2020
Response from The Management on 25 Feb 2020
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are pleased to read that we have succeeded in making your stay a memorable one. Indeed, our mission is to offer innovative comfort to our guests and our hotel situated next to the airport is ideal for transit or short stay passengers. Thank you for your comments which inspire us to maintain our level of service. Hoping to have the pleasure of welcoming you again. Best Regards, Guest Experience & Quality Champion Holiday Inn Mauritius Mon Tresor