Ratings based on 990 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Janesville, WI

Perfect Location

Posted 17-Oct-2017
Pros: The beauty was great.
Cons: The lobby furniture is ready to be replaced or reupholstered.
The hotel was in a great area, close to shopping food and easy access to transportation.
3 out of 5
by A verified traveller

Very old hotel near the city center

Posted 05-Oct-2017
Hotel was very dated and boaring no Resturant on site just the bar and breakfast room , room was comfortable but not remodeled , very old decor Location is near city center but did not feel safe walking around it specially at night , hotel is in the old part of town close to an adult movie club and store
4 out of 5
Recommended
for Everyone
by A verified traveller from Charlottesville, VA

Upgrade

Posted 28-Sep-2017
Unfortunately this was just an overnight stay so I didn't get to take full advantage of the hotel. However, upon check-in and out the staff were friendly and professional. We were also upgraded to a suite without even asking.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Sep-2017
Room was comfortable and clean. The room was old, but in an antique way, but everything was functional
5 out of 5
Recommended
for Everyone
by A verified traveller from montreal,canada

Posted 13-Sep-2017
The room and a bathroom are spacious. Comfort pillows and mattress. Excellent breakfast with a variety of pastries ,fruits and dairy products. Good qualitiy coffee machine. The staff is friendly and helpful. Walking distance to Grand Place appr. 15 min.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Sep-2017
Great hotel close to shops, restaurants, and places of interest.
5 out of 5
Recommended
for Everyone
by A verified traveller from Washington, DC

The great taste of old Europe

Posted 24-Aug-2017
I always love staying at the Plaza. It gives you a real taste of what an authentic "Palace" should be. Rooms are spacious and well decorated; they often offer affordable upgrades and special attentions; and the staff is very professional and caring. I have stayed in other similar hotels in Paris and Brussels, but the Plaza always wins my heart.
5 out of 5
Recommended
for Everyone
by A verified traveller from Milwaukee

Great spot in Brussels

Posted 23-Aug-2017
Staff was super friendly, Greta location for shopping and touring, breakfast was delicious.
4 out of 5
Recommended
for Everyone
by A verified traveller from canada

Hotel close to downtown Brussels

Posted 21-Aug-2017
For some reason the front desk staff was confused about my gender. This has never happened to me in my 45 years. My suggestion to the staffis if you are not sure, don't use a title. Just put the name. In our case we had been travelling for 24 hours. So we weren't looking our best. Nevertheless I was kind of insulted about the whole thing. But the hotel was lovely and we had turn down service each night which was enjoyable!
5 out of 5
Recommended
for Everyone
by A verified traveller

Just outside of city center and so accomodating!

Posted 11-Aug-2017
I will absolutely be booking with Hotel le Plaza again!