Lobby

Reviews of Econo Lodge Pittsburgh I-79

2 out of 5
Econo Lodge Pittsburgh I-79
4800 Steubenville Pike, Pittsburgh, PA

Reviews

7.6

Good

Rating 10 - Excellent. 88 out of 244 reviews" "
Rating 8 - Good. 65 out of 244 reviews" "
Rating 6 - Okay. 52 out of 244 reviews" "
Rating 4 - Poor. 25 out of 244 reviews" "
Rating 2 - Terrible. 14 out of 244 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah J.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has some potholes in the lots surrounding the Units.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 25 Mar 2024
Dear Guest,Thank you for your positive feedback and for bringing the issue of potholes to our attention. We're glad to hear that you had an enjoyable stay overall. We apologize for any inconvenience caused by the potholes and assure you that we'll address this promptly. Your satisfaction is important to us, and we appreciate your high rating. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the peace and quiet
Stayed 1 night in Mar 2024
Response from Hotel Manager on 18 Mar 2024
Dear Guest,We're thrilled to hear that you enjoyed the peace during your stay with us. Providing a tranquil environment for our guests is always a priority. Thank you for choosing our hotel, and we hope to welcome you back for another peaceful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Briana Emai

Stayed 6 nights in Jan 2024
Response from Hotel Manager on 4 Feb 2024
Dear Guest,Thank you for your positive rating on Orbitz. We're thrilled to hear that you had a great experience during your stay. If you have any specific comments or suggestions, feel free to share them to help us maintain and enhance our service.Sincerely, Hotel Manager

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Rudy,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Duane

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 26 Dec 2023
Dear Duane,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us, and we greatly appreciate your support. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

6/10 Okay

Kofi

Liked: Cleanliness, staff & service
Response from Hotel Manager on 6 Feb 2024
Dear Guest,Thank you for your stay and the three stars. From an improvement point of view, we look for specific comments about what you liked and not. You will have a better experience next time.Sincerely, Hotel Manager

10/10 Excellent

Dami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Dami,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Excellent

sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The manager was nice
Stayed 1 night in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Guest,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

2/10 Terrible

Aaron

Response from Hotel Manager on 11 Dec 2023
Dear Aaron,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 Excellent

Patrick

Stayed 1 night in Dec 2023
Response from Hotel Manager on 29 Dec 2023
Dear Patrick,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely, Hotel Manager

10/10 Excellent

Jackie

Stayed 3 nights in Nov 2023
Response from Hotel Manager on 27 Dec 2023
Dear Jackie,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Dec 2023
Response from Hotel Manager on 7 Dec 2023
Dear John,Thank you for choosing us! We're thrilled to hear that you had a great experience! If there's anything specific you love or if you have any suggestions for improvement, feel free to share. Your feedback is valuable, and we hope to provide you with excellent service during your future visits. Sincerely, Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 6 Dec 2023
Dear John,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Dujuan

Stayed 1 night in Dec 2023
Response from Hotel Manager on 23 Dec 2023
Dear Dujuan,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

4/10 Poor

Dan

Stayed 2 nights in Nov 2023
Response from Hotel Manager on 11 Dec 2023
Dear Dan,Thanks for the stay, but it's sad to see the 2 rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely, Hotel Manager

8/10 Good

Brenda

Travelled with group
Liked: Cleanliness, staff & service
Everything thing was pretty good for an economy hotel. The paint on the door was chipped but the beds, bathroom, and fridge were all serviceable. One thing is that the door wasn't soundproof so we heard when people walked past. The continental breakfast spread was better than I expected.
Stayed 2 nights in Nov 2023
Response from Rocky Patel on 15 Nov 2023
Dear Valued Guest,Thank you so much for your feedback. We will take into account on how to better the guest experience. We are glad you enjoyed your stay and hope you can stay with us in the near future.

10/10 Excellent

Antoinette

Travelled with family
Staff was friendly and helpful. Gas station/convenience store right next door. Bonus Primanti Bros. Less than a minute away.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Nov 2023
Dear Antoinette,Thank you for sharing your positive experience! We're thrilled to hear that the staff was friendly and helpful. It's great that you found the convenience of a gas station and a nearby restaurant to be a bonus. We look forward to welcoming you back.Sincerely, Hotel Manager

10/10 Excellent

cathy

Liked: Cleanliness, staff & service
It was close to the highway and a store. The staff was always helpful and friendly.
Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Cathy,We're pleased to hear you enjoyed the convenient location near the highway and a store. Thank you for recognizing our helpful and friendly staff. We look forward to welcoming you back for another positive experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Kevin

Travelled with group
Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Kevin,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

SCOTT, JEANNETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to everything we wanted to do
Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear SCOTT,Thank you for choosing us. We're thrilled to hear that our hotel's location was convenient for your activities. Your satisfaction is our priority, and we look forward to hosting you again whenever your plans bring you back. Sincerely, Hotel Manager

6/10 Okay

Brian, Bethesda

Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Brian,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, room is very clean
Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Tara,Thank you for your feedback. We're delighted to hear that your check-in experience was smooth and that you found your room to be very clean. Providing a hassle-free and clean environment is important to us. We look forward to serving you again in the future.Sincerely, Hotel Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
It was fantastic and quiet
Stayed 1 night in Oct 2023
Response from Hotel Manager on 20 Nov 2023
Dear Carlos,Thank you for your kind words. We're thrilled to learn that your experience with us was fantastic and that you enjoyed a quiet stay. We hope to welcome you back for another fantastic visit.Sincerely, Hotel Manager

8/10 Good

Susan and Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, basic, suitable for one night
Old but maintained motel, set back from highway and other businesses, sits up on a ridge. Convenient location- just 15 minutes from downtown Pittsburgh. Exterior is older, nothing special, even looks sorta vacant. Careful of the drainage grates in parking areas (recessed, like a big pothole). The manager is attentive and available with the ring of a bell at the counter even for a later check-in or early checkout. Simple breakfast foods were ready for breakfast at 6 a.m., including coffee, muffins, bananas, bread/toast, etc. Our room was older, somewhat worn / tired, but very clean. Lighting was dim. Blackout curtain. Faint odor from sanitizing products, not offensive but if you are sensitive to smells you will notice it. Plenty of surface areas to set your bags up off the floor. Fridge and microwave. Very quiet with exception that you will hear other guests coming and going in the parking area, so this is dependent in how considerate they are. Beds are “full” size (slightly smaller than queens), but fairly comfortable. Good pillows. I would stay here again with my husband, but not alone. While I did not feel unsafe, it is somewhat isolated and being a budget motel, gets a mixed crowd of guests.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 20 Nov 2023
Dear Guest,We appreciate your detailed feedback. It's great to hear you found our motel conveniently located with attentive management and early breakfast options. We apologize for any inconvenience with the exterior appearance and parking drainage. We're glad your room, though older, was clean and equipped with amenities. Your insights are valuable, and we'll strive to enhance the overall experience. Thank you for considering a return visit with your husband.Sincerely, Hotel Manager

8/10 Good

Soniqua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 20 Nov 2023
Dear Soniqua,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager

10/10 Excellent

Lettie C

Stayed 3 nights in Sep 2023
Response from Hotel Manager on 20 Nov 2023
Dear Lettie,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 20 Nov 2023
Dear Ned,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanliness
Stayed 1 night in Sep 2023
Response from Hotel Manager on 20 Nov 2023
Dear Frank,Thank you for your feedback. We are so pleased to hear of your satisfaction with our service. This is what we work hard for, and your kind words are greatly appreciated. We look forward to your return as a valued customer.Sincerely, Hotel Manager

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the I-79 Econolodge was good! The bed was quite comfortable and the room felt clean when we arrived (no lingering odors etc.) Lots of parking available, next to a GetGo station which is convenient for food and gas. I have a bit of a sensitive nose to allergens and I think maybe our air filter needed a change in the AC unit (normal-nose husband was fine!) but that very fixable and not a long-standing issue. Staff is very kind at the front. Would stay again!
Stayed 1 night in Sep 2023

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
I was very pleased with the cleanliness and comfort of the room. It was also surprisingly quiet… both in road noise and from other guests. As it’s a motel setup it was easy to park right outside our door, which helped coming and going. And the curtain at the window was an excellent light blocker. This is definitely a “don’t judge a book by its cover” situation, as the exterior is quite worn and run down looking, and the location is unimpressive.
Stayed 1 night in Sep 2023

10/10 Excellent

christopher paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Gerard, West Warwick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located only about ten to fifteen minutes from downtown. Gas and store walking distance next door. Staff was very friendly and helpful.
Stayed 2 nights in Sep 2023

8/10 Good

Terry

Travelled with family
Clean room, friendly desk staff. Decent breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Emily

Liked: Cleanliness, staff & service
The gentleman working the front desk was very kind and helpful. The room was clean. The location is very convenient; there's a Getgo right next door if you need anything and don't want to drive. The property could use a little maintenance, mostly the pavement in the parking lot, but otherwise it was a good place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Charles, Millport

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good motel clean and comfortable
Clean and comfortable. A very good Motel.
Stayed 1 night in Sep 2023

6/10 Okay

Aejaz

Good clean room
Stayed 1 night in Aug 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The only two complaints I can give about the property is that the room was very old and was not up to date, and outside smelled of urine. Check in was easy and no deposit was required. Although the room wasn’t updated it was very clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Patricia

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and quiet. The motel is conveniently located to the interstate and parkway.
Stayed 6 nights in Aug 2023

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price, clean, good parking.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, room comfort
Good value, easy commute into the city
We had a good stay. The staff was very friendly and professional. The office and breakfast area were clean and well organized. The room itself was dated with some cosmetic issues but overall in decent condition. My only concern was a musty odor.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 25 Jul 2023
Dear Guest,Thank you for sharing your feedback with us. We're delighted to hear that you had a good stay and that our staff provided friendly and professional service.We appreciate your positive comments about the cleanliness and organization of our office and breakfast area.However, we apologize for any inconvenience caused by the dated appearance and cosmetic issues in your room. Your feedback is valuable to us, and we will address these concerns to ensure improvements are made.Regarding the musty odor, we will investigate the issue to identify and address its source promptly.We value your input, and we hope you'll consider staying with us again in the future. We'll work diligently to make your next stay even more enjoyable.Sincerely,Hotel Manager

10/10 Excellent

Cole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It’s clean, let’s me check in late due to working during normal check-in hours, and has everything I need for staying when traveling to work.
Stayed 5 nights in Jul 2023
Response from Hotel Manager on 21 Jul 2023
Dear Guest,We're glad to hear that you find our hotel clean and accommodating to your needs, especially with the late check-in option for your work-related travels. Providing a comfortable and convenient experience is our top priority, and we appreciate your positive feedback. Should you have any additional requirements or suggestions, please don't hesitate to let us know. We look forward to welcoming you back during your future trips. Thank you for choosing our hotel!Sincerely,Hotel Manager

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jul 2023
Response from Hotel Manager on 21 Jul 2023
Dear Guest, Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

4/10 Poor

Haibo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I ordered a no smoke room, but the smell is so strong that i have to keep the exhausting fan on overnight. I am sure the carpet was too old and the house had been used by smokers for long time. The cleanness and reception are OK considering the price, but the carpet needs replacement and the whole rooms should be de-odored before it could be used for business. I just stayed one night but I feel other rooms have the similar smell.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 18 Jul 2023
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the smell in your room. We understand the importance of providing a clean and comfortable environment for our guests, and we apologize for falling short of your expectations in this regard. We will address the issue with the carpets and take necessary steps to ensure that all rooms are properly de-odorized. We appreciate your valuable input, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Hotel Manager

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was clean and the staff was helpful and friendly.
Stayed 1 night in Jul 2023
Response from Hotel Manager on 11 Jul 2023
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel room clean and that our staff was helpful and friendly. Providing a clean and welcoming environment is important to us, and we're glad that we met your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Sincerely,Hotel Manager