Indoor pool, open 7:30 AM to 8:30 PM, pool loungers
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Reviews of Scotlands Spa Hotel

3 out of 5
Scotlands Spa Hotel
40 Bonnethill Road, Pitlochry, Scotland

Reviews

7.4

Good

Rating 10 - Excellent. 155 out of 569 reviews" "
Rating 8 - Good. 205 out of 569 reviews" "
Rating 6 - Okay. 113 out of 569 reviews" "
Rating 4 - Poor. 64 out of 569 reviews" "
Rating 2 - Terrible. 32 out of 569 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Janice

Travelled with family
Disliked: Staff & service, amenities
We stayed here recently with our 10 month old baby. I booked it online prior to attending the hotel and it had said that cots were available on request so when we arrived to check in i told the receptionist we would require one. There must have been a break down in communications as we went for a walk and an hour and half later when we returned there was no cot in our room. I went back to the receptionist to ask where the cot was only to be told i had not requested it and she argued with me for a full minute in front of other customers in the reception area. Then she said they could provide me a cot but no mattress for it due to hygiene reasons. I was rather shocked at this as any other hotel we had stayed in on our trip had no problem providing a mattress with the cot. I asked her what she expected my baby to sleep on and i was met with a shrug of the shoulders....i said it was like providing a bed to an adult minus the mattress. She then said well most people who request a mattress do so at booking so i said ok if i had would i have got a mattress and she said no so her argument was completely irrelevant and quite frankly very unprofessional. The receptionist the following day was very pleasant and apologetic and knew how to speak to customers without being rude. However the overall decor of the hotel was very rundown and dated and our room was very cold. I would avoid this place at all costs.
Stayed 1 night in Apr 2024

6/10 Okay

William

Travelled with group
Could do with better parking more disabled spaces.
Stayed 1 night in Apr 2024

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice room, good shower, superb breakfast. What’s not to love? 😃
Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Problem with the housekeeping, poor cleaning, reported when we checked out.
Stayed 3 nights in Apr 2024

10/10 Excellent

paul, Dunstable

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and food
Stayed 1 night in Apr 2024

4/10 Poor

Melanie

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed here twice now and to be honest wouldn’t stay again. The window in our room right next to the bed wouldn’t close so it was very draughty and some noise through the night. We could see it had been attempted to be fixed on numerous occasions but still wasn’t fixed. Unfortunately we came back to our room late at night so didn’t want to call reception and be moved so had to put towels in the gap. The breakfast was for me a coeliac/ vegetarian pretty poor.
Stayed 1 night in Mar 2024

6/10 Okay

Donna

Hotel dated requires modernisation not what was pictured. Spa area looked lovely staff very pleasant, very expensive for food and drink to eat in we choose to eat out cheaper. Room really dated double bed very small for a 6ft 2 adult and not a lot of space to move around. Very central for walks etc and free parking was a bonus
Stayed 1 night in Mar 2024

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff
Stayed 1 night in Mar 2024

8/10 Good

Jacqueline

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area lovely good breakfast rooms three star tho clean. Staff lovely nice stay
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
After reading negative feedback on the hotel i was concerned that what we had booked would be below expectations however the opposite was true. From start to finish everything was exceptional and we enjoyed our stay very much indeed. Only one incident disturbed us was, on check out we had an evening meal plus two drinks from the bar to pay which i calculated as coming to around £95. When asked for £147 i queried why that amount. After checking again the receptionist agreed my figure. Just be very wary and make sure you know what you are due before paying what they ask!
Stayed 2 nights in Feb 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
We arrived at the Hotel and check in was quick. We got our supposed double room. The room was tiny, the bed looked like a large single, we wondered if in fact it was supposed to be a single room, there was only towels for one, two pillows, one cup etc.We were given more pillows and slept the first night in our very small room. We didn't sleep all night, the bed was so small and my husband's face was nearly touching the wall. I went to reception first thing. I explained the room, the lady was very nice and accommodating, she did say it was supposed to be a double room. We were given some keys and asked to view another room. This was a deluxe room! It was night and day.So our second night was a great sleep. The breakfast both mornings was lovely. Csnt fault the staff, the cleanliness, the food.All good. We used to stay in this hotel often some years ago and it was a beautiful place. Its really sad to see how rundown the place has got now. The decor is quite shabby, the carpets quite stained, the entrance used to be at the front of the hotel which has a lovely door, this has changed to the side door, so the presentation isn't so nice. Just not the beautiful hotel it used to be.So sad to see. So please whoever oens the place now, spend some money on new decor and some restoration. Not the atmosphere it had.Dinner dances were superb, the pkace was lively and welcoming. Not sure I would return when visiting Pitlochry again.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Nov 2023

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Scotland,s Spa Hotel !!!!
The hotel and rooms were both clean, and staff friendly enough. Room and bathroom were both a good size, although the bed was very hard, a personal preferance I know. The breakfast on both mornings of our stay was,nt great and we found it a bit strange that the restuarant does,nt open at all on a Sunday and Monday nights, forcing us to eat out. This was never mentioned on booking. The pool was very good but the jacuzzi looked dirty. There was a small gym and steam room but I,ve never been in a Spa hotel that did,nt have a sauna.
Stayed 2 nights in Nov 2023

10/10 Excellent

Nicole

Stayed 1 night in Nov 2023

8/10 Good

Mrs. Irene

Stayed 2 nights in Nov 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for a relaxing time in the Highlands, which is easily accessible from Edinburgh or Glasgow. Friendly staff, great breakfast included and located within Pitlochry. Used the gym, pool and spa too. Only criticism, is the gym/fitness room could do with a few weights. Would happily stay here again.
Stayed 3 nights in Oct 2023

6/10 Okay

Graham

Liked: Cleanliness
Hotel in transition
This was our 6th stay at the Scotlands hotel and probably the least enjoyed. The hotel has been going through renovations the past few years and still appears to be going through the process. Check-in was great and quick with staff very welcoming and friendly. We had booked a king room and found this very spacious with comfortable couch and chairs. The bathroom was great and appears to have been renovated to a great standard although we found that water was able to escape from under the seal on the folding shower screen onto the floor whilst using the shower. The renovation doesn’t appear to have made it into the living space, with some of the walls looking marked and the two main windows which give a great view to Pitlochry Main Street and the hills behind, being very rattly during the night, disturbing sleep. The bed itself was also toward a more hard feel which did not make for a great nights rest. I’ve always had great sleep at the Scotlands and I was surprised by the poor sleep I had on this occasion. The inclusion of an espresso machine along with the kettle was a nice touch. Ample storage for clothing was also a positive. We made use of the leisure facilities as usual but was disappointed with the temperature of the pool. Shame the steam room has also been removed. Breakfast on our first morning wasn’t enjoyed. Food was great but service wasn’t good. Left waiting and had to find staff to order. Second morning there was no cups for tea/coffee. Service improved though.
Stayed 2 nights in Oct 2023

8/10 Good

Jonathan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great find. It is in the process of being redeveloped and they are steadily improving area by area. We have been going for years and it is great to see the positive changes. The pool is a winner although can be a little on the fresh side. The sauna has been closed but the steam room still works as it should. Exceptionally close to Pitlochry main street and has a good carpark. Looking forward to going back next year.
Stayed 1 night in Oct 2023

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Enchanted Forest Trip.
2nd stay this year but disappointed with the room. Damp smell & not same standard as the room e stayed in previously. Pool is lovely & staff are friendly. Staff at breakfast did not have uniforms & one was just dressed in joggers. Nice reception & bar but no atmosphere. Bonus is free parking.
Stayed 2 nights in Oct 2023

6/10 Okay

Jacqueline

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor Value
Old and aged. Been before a year ago an Room was better then. Room 120 dissapointed, no blind on window and could clearly be seen from outside. Went to move chair and arm came loose. Dust / cobwebs on lightshades on the hallway. Not worth the 259.00 for night Charge
Stayed 1 night in Oct 2023

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
We enjoyed our couple of days stay staff were nice spa & pool good, breakfast lovely, we would have liked to stay longer but it was too expensive for us . Will keep an eye out for deals in the future.
Stayed 2 nights in Oct 2023

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fab hotel fab staff
Stayed 2 nights in Oct 2023

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meal
Only thing that disappointment was the restaurant only had a short menu no steak or special menu . We had the fish as there was nothing else we liked on menu it was good but not what we wanted.They had only a young chef main chef on holiday
Stayed 3 nights in Oct 2023

8/10 Good

Lauren

Liked: Room comfort
Disliked: Cleanliness
Stayed 4 nights in Sep 2023

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Danny

Stayed 1 night in Sep 2023

8/10 Good

Moira

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Corridors & paintwork very tired looking. No housekeeping service on 2nd day of stay. Breakfast staff very nice but too busy to notice lack of cups, glasses & juice.
Stayed 2 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, the look of it had a real charm about it. Loved that it had a spa and pool. Also liked the distance to shopping and dining.
Stayed 1 night in Sep 2023

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel in and around a very nice town. Indoor pool and Jacuzzi. Spa treatment if you like.
Stayed 3 nights in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed visit
Went for a rest after a 25 silver wedding anniversary in Stirling after a long journey from South of England and visiting friends. It was great to just relaxed after all the activity over the past few days. Short walk around town and to the salmon leap.
Stayed 1 night in Sep 2023

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly well run hotel. Breakfast was very good, but couldn't get evening meal over weekend as chef was off.🤔
Stayed 3 nights in Sep 2023

8/10 Good

Melanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , great staff. Very clean breakfasts were good but not amazing for coeliac and vegan although definitely some options just very basic. Jacuzzi and steam room were nice but the pool was positively artic in temperature
Stayed 2 nights in Sep 2023

6/10 Okay

catherine

Travelled with family
Room smelled musty and small for triple room. Internal toilet smelly. Not set up for triple persons. Had to ask for toilet roll and coffee pods. Dinner in hotel Friday nice but not open Saturday night due to chef taking night off. No replacement chef. Breakfast ok but plate too small to hold full breakfast. Reception. Staff bit dour even at check out Out no goodbye have a nice journey home.. Wouldn’t boom again.
Stayed 2 nights in Sep 2023

8/10 Good

ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff
Stayed 3 nights in Sep 2023

6/10 Okay

Carol

Stayed 1 night in Sep 2023

8/10 Good

anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
average
Stayed 4 nights in Sep 2023

2/10 Terrible

Jason

Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 2 nights in Sep 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

6/10 Okay

Ewan

Liked: Staff & service
Stayed 2 nights in Aug 2023

6/10 Okay

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
I found Pitlochry, beutiful, very clean, but very expensive, but worth the visit,
Stayed 2 nights in Aug 2023

10/10 Excellent

Isobel

Stayed 1 night in Aug 2023

8/10 Good

Kirstie

Travelled with family
Liked: Cleanliness, staff & service
The hotel was in the main OK but some things need attention for example: 1. Old style single glazed windows with a main line train service within a short distance on one side together with the hotel car park, not good. 2. The pool temp was far too high and needs to be addressed. 3. No blinds on the windows with rooms overlooking flats required that curtains needed to be drawn most of the time. 4. Very limited TV service having much fewer freeview channels.
Stayed 1 night in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service
Room decor a bit tired. Women's changing rooms for pool a bt tired too, scabby shower curtains! Hotel facilities great, lovely friendly staff. Great location with very convenient parking spaces. Would definitely return.
Stayed 1 night in Aug 2023

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, amenities
I liked that it had a pool and lots of other facilities and the rooms were so nice and clean .and the breafast was of exalant choice.s . it was great being in the town itself near all places to visit
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Stayed 1 night in Aug 2023