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Reviews of Suites Villa Soriano

Suites Villa Soriano
VIA XXIV MAGGIO 30, 30, Pisa, Tuscany

Reviews

6.2
Rating 10 - Excellent. 10 out of 87 reviews" "
Rating 8 - Good. 28 out of 87 reviews" "
Rating 6 - Okay. 27 out of 87 reviews" "
Rating 4 - Poor. 9 out of 87 reviews" "
Rating 2 - Terrible. 13 out of 87 reviews" "

6.6/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
poor service - stay away
nobody in reception when we arrived - we also needed to check out early and were told that there was nobody in reception at that time either. I had to arrange for my sister to go to the hotel the day after in the afternoon and pay for me, as they even had problems with my credit card. I will NEVER go to this hotel again.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This hotel would be great IF it wasn't so noisy (no sound insulation at all between rooms), there was a decent breakfast (really cheap stuff left out to help yourself) and if there was a basic level of service. On arrival after about midday you have to call a cell phone to be told a pin code for the entry system. The only staff seem to be one temp. who unlocks the breakfast room, cleans the rooms and takes the money at checkout. Then they're off for the day. I asked for handsoap and an iron/board. Both of which were met with a shrug. Not good enough really, which is a shame as the room layout was brilliant and it only ties 10 mins to walk to the leaning tower.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location , Free parking & Breakfast
My Family stayed in Family room , overall experience was good due to location , breakfast included, Free parking and cleanliness.

6/10 Okay

lindsey, r

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
good location, nice to have an out door area to sit with small pool. Bedrooms air conditioned. Bathroom shower very dirty and shower door would not open and fell off each time you tried to move it. Overall not a bad experience as it was not expensive.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There were no lights outside when we came in the evening, so it was hard to find. We were waken up at 3 AM by people who had reservation, but there was no room for them.

6/10 Okay

Verified traveller

6/10 Okay

Beverly, USA

Liked: Cleanliness
Disliked: Staff & service
make sure you have a cell phone............
we were lucky to have a cell or we would not have been able to check in. They had a phone number, we called then they gave us the code to open the door.... key inside. no glasses in the room, only bath towels, air conditioner not efficient. room quiet and about a 15 minute walk to the tower. A positive was it had a terrace to enjoy our wine. Breakfast barely ok. little choice. would not recommend. Was not our first choice. overpriced for what we received. Did have limited parking onsite.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 mins to the city center
Nicely renovated villa in calm surroundings. There is parking.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

10/10 Excellent

andrew, Bournemouth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely rustic hotel
we stayed here for 1 night on our tour of italy to see the tower (thats all there is to see!) Delightful hotel very charming and pleasant stay that we enjoyed immensely. a short walk to the tower and all the looky looky men, trust me there are loads and i was offered a selfie stick so many times there was a little market on when we were there and got a few things including food poisoning from the pizzeria opposite, i suggest avoiding that place but the hotel was very nice and the staff pleasant and spoke english

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Cannot comment on the hotel itself
I received a phone call from the manager the morning of the day we were due to arrive to tell me that there was a problem with their toilets and we would have to stay somewhere else. However, he offered to pick us up from the airport and take us to a nearby place that offered alternative accommodation. We were picked up on time from the airport and we were taken somewhere else. I was slightly disappointed that we were taken to a B&B and there was no cotbed facility there so my son had to sleep in his buggy for one night. Not horrendous and we managed but not ideal. I have given the rating based on the fact we were told that the hotel wasn't available, we were personally picked up from the airport and alternative accommodation was found that was clean and comfortable.

2/10 Terrible

Phillip, Geneva, Switzerland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel overbooked and moved to a backpackers Hostel
We arrived at the hotel after a 7hour drive and we're looking forward to placing our bags in our room and walking into Pisa for something to eat. THIS DID NOT HAPPEN. We were told to wait for the manager who took approximately 25minutes to arrive. We where then told we where moving hotels, but given no real explanation. They moved us to a back packers hostel half way across town and it was not what we where expecting nor in a location of our choosing. We had to then kick up a fuss (took 2 hours) with both the hotel and hotels.com before we where moved to alternative accomodation, which I must say was great and in a much better location. It turned out that the hotel was overbooked by quote a bit with other couples also turned away! The hostel they took us to first advised this happens a lot, so I would advise that if you are only in Pisa for one night to spend a little more and look elsewhere.

10/10 Excellent

Charles R, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short walk to Leaning Tower go Pisa!
Great spot, a short walk to the tower! The owner met us out front when we arrived and even gave us a ride to the gate of the old city so we wouldn't get lost! Free secure parking on site! Very nice!

8/10 Good

Babs, NYC

Liked: Staff & service, property conditions & facilities
Good Parking and Close to "Tower"
Not a bad idea to stay in Pisa, the crowds are thinner in the evening. Buildings are nicely lit up. This hotel is just outside old city wall, there is ample parking and a 10 minute walk to leaning tower. Breakfast was a good value. Pool was very refreshing after a hot day of touring. Grounds are well kept, new outdoor furniture.

6/10 Okay

Emil Linnet, Århus

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Close to the city and inexpensive
Welcoming staff and good location. Room conditions where not good at all - for instance, the toilet could move around on the bathroom floor :( However we where quite happy about the place due to its price and location alone!

8/10 Good

Chaitanya, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very spacious
Though it was a old building, liked the hospitality of the staff. The rooms are huge. Shame I couldnt stay longer.

10/10 Excellent

Team H, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Excellent location. Right off number L4 bus line...in fact it stops right in front!12 minute walk to the tower. Spacious room. Will recommend.

8/10 Good

Ron, Canada

Liked: Cleanliness, staff & service
Close to the colosseum
Nice place, friendly staff, very good location for the price. Rooms were a bit tight, but the roof top terrace makes up for it.

8/10 Good

bob, Fienze

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a wonderful place. Quiet and peaceful
I would live there if I could. Friendly helpful staff. Comfortable.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable quiet hotel, 10 min walk from tower.
We stayed one night in a quadruple room. Hotel staff were super friendly, room was comfortable and we felt we got very good value for money.

4/10 Poor

ds, eindhoven

Disliked: Staff & service
big rooms, 20 min walk to the attractions
rooms were big and comfortable..serve breakfast only from 7:30, we had early morning flight so missed it. Very few parking spaces and the entrance is really tight, so avoid if you have a big car. Nothing much around,

8/10 Good

ron, new york

Liked: Staff & service, room comfort
good location
good location walking distance to all attraction nice manager stupid swimming pool

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No heater on winter nights, lots of hand waiving
First of all the heaters did not work. Owner came in with a lot of hand waiving excuses and eventually told me not to fiddle with the remote. Kids were sick at the end of the stay with cough and cold. This is a complete shabby hotel with a lot of indoor noise and filth. No one cleaned garbage and no staff anywhere to find. This is a stable and not a hotel as they advertise.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Prima hotel om 1 nachtje te verblijven. Op loopafstand van het centrum. Bedden zijn ok en airco maakt het lekker in de stad.

4/10 Poor

Jorge, FRANCE

Disliked: Staff & service, property conditions & facilities
When we arrived, there was nobody you have to dial a number to get a code to access the hotel the parking is very small & breakfast poor

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personne pour vous accueillir Petit déjeuner succinct. Propreté a revoir notamment dans la salle de bains. Piscine impropre à la baignade. Prix injustifie

6/10 Okay

BRUNO, bourgoin jallieu

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
évaluation hotel
un gros soucis au départ pour réceptionner la chambre car il n'y avait personne sinon le site est près de pise attention tout de même aux moutisques et à la clim qui fuie

4/10 Poor

Martin, Køge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pisa med mangler.
Der er en del af det der står i på hotels.com der ikke passer: hotellet: Der er et rum til morgenmad, restaurant/bar/cafe er ikke rigtigt. Da vi skulle have morgenmad måtte vi selv i køleskabet og finde det vi skulle spise. værelset: minibar: nej. Der var et tomt køleskab. pengeskab: nej gratis toiletartikler: nej. vi havde intet at vaske os i. Der ud over havde vi en aircondition der kom en del vand ud af, så vi måtte ligge og høre på det dryppede hele natten, begge nætter, for de kunne ikke få den lavet. Så fik vi hotellet til at bestille en taxa til kl. 06.50, så vi kom i lufthavnen i god tid. Den havde de aldrig bestilt, så vi måtte selv ringe efter en taxa, det kostede os 45 min. forsinkelse. Dette pensionat kunne blive rigtig godt hvis bare der var styr på tingende. Huset ligge godt og charmerende. Synd at der ikke er styr på det.

8/10 Good

Verified traveller

6/10 Okay

Katrine, Odense

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice rooms, bad service
The room was very nice, but they have a serious problem with mosquitos! I left with at least 20 bites. The service good also be better.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Villa met karakter.
Aan een doorgaande straat,een mooie vrijstaande oude villa, met karakter. Ruime kamer,met ruime badkamer.

4/10 Poor

Ann Carina, Kungälv

Disliked: Cleanliness, staff & service, property conditions & facilities
Villa Soriano
Good area to stay in and close to the center. The girls in the reception did what they could to make it to a pleasure. The house need a renovation. Hard to close and lock the door, a smell of mold and dust inside, weeds on the outside. The owner didn't deliver what we agree upon (sparkling wine and strawberries on my husbands birthday) and without apologies. Is this ok? NO!!!

2/10 Terrible

.jean marc, Genève

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avis défavorable, sejour très décevant, a éviter.
Pas de service, niveau très bas. chambre en travaux propreté niveau très bas Accès à la tour de pise 15 min à pieds Quartier bruyant et sale

2/10 Terrible

.jean marc, Geneve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decu et malade au retour
• Etat et propreté des chambres/de l’hôtel très mauvais. • La qualité du service décevante • Les services et équipements de l’hôtel en mauvais état et • L’emplacement de l’hôtel : Quartier moyen sale et bruyant - proximité du site tour de pise 15min à pieds. Attention à l'hygiène des literies - Impetigo

2/10 Terrible

.jean marc, Haute Savoie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très Déçus arnaqué
Le gîte est mal indiqué, et les poubelles à l'entrée rendent l'acces tres dangereux. Nous sommes arrivés à minuit il n'y avait pas de parking contrairement à ce qui est annoncé. On nous a demandé de nous garer dans la rue. Mais cela n'est rien comparé au fait que notre chambre pourtant réservée ait été donnée volontairement à un couple seul ! Après insistance pour nous trouver une chambre le manager nous a finalement donné celle qui était reservee pour le couple qui occupait la notre en l'équipant de deux lits de camps pour nos enfants. Nous avons donc dormi à 4 dans une chambre prévue pour 2 pers dans env 15m2. Nous n'avons eu aucune explication valable ni aucune excuse pour cette erreur. De plus les chambres était dans un état sale et presque comme en travaux. Les oreillers avaient encore l'odeur des précédents clients et le netoyage etait tres mal fait. La deuxième nuit nous avons eu la chambre prévue avec 2 pièces et 3 lits d'environ 25m2 mais malgré tout l'état etait le même. De plus nous avons payé 110€ pour la chambre que les autres clients on eu à 59 !! C'est innacceptable. Aucunes excuses ni geste commercial. Nous avons demandé à payer le prix de la chambre soit 59 € et il nous ont finalement fait une remise de 15€ sans excuses. Je déconseille a tout ami ou famille cet établissement qui n'a rien d'un hotel.

6/10 Okay

Noémie, Annecy

Disliked: Cleanliness, staff & service, property conditions & facilities
Convenable
L'emplacement de l'hotel (quartier résidentiel) est idéal pour visiter la ville de Pise et se déplacer en voiture. A 10 minutes à pied de la place des miracles, il n'y a rien à dire. Cependant le service laisse un peu à désirer. Nous n'avons pas eu les changements de serviettes et le lit de fait sur les 3 nuits. Les sourires des hotesses d'accueil sont rares... L'état de la chambre est plutot correct si on fait abstraction des quelques moisissures dans la douche et du pommeau de douche complètement entartré. Je recommande cet hotel si vous ne vous attardez pas sur les petits détails de confort et d'accueil. Dans l'ensemble, j'ai passé un agréable séjour et j'ai su faire abstraction des quelques bémols de cet hotel.

6/10 Okay

Michel, Cagnes-sur-Mer

Disliked: Staff & service, room comfort
bonne situation mais accueil très limite
J'avais orienté mon choix vers ce b&b pour sa facilité d'accès vers la place et la tour, et parce que les avis étaient plutôt favorables. Les photos affichées ont fini de me convaincre. Alors que je n'ai pas été déçu par sa localisation, je l'ai été beaucoup plus par l'accueil, très expéditif et quasi inexistant tout au long du séjour, et par la chambre un peu vieillotte. Son accès direct par l'extérieur et son espace ne faisait pas oublier sa porte d'entrée branlante et sa déco "usée". Si l'accueil et le service avait été meilleur, on aurait pu oublier ce côté un peu "passé" de la chambre...dommage,

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Easily accessible by car & by foot
Very interesting location, within walking distance of the Tour and yet easily accessible by car because it is out of the restricted area. Perfect for a stop-over. Very spacious room, clean and simple. The equipment of the bathroom is good but in need of refurbishment. The personnel seems to be a bunch of students. We were lucky and were welcomed by a nice guy but clearly non professional. There are no amnesties and we were glad we did not take the breakfast. The hotel is not so quiet: they have a dog that kept barking during the night.

6/10 Okay

Susanne, Kolding

Liked: Cleanliness, room comfort
Disliked: Staff & service
Lav italiensk standart på morgenmad
Morgenmaden var absolut intet at råbe hurra for....lav italiensk standart!

8/10 Good

ban, montpellier

Liked: Cleanliness, staff & service
Hôtel propre , à 10 min à pied de la tour
La chambre et la salle de bain sont fonctionnelles et propres . Juste le chien du voisin qui aboie toute la nuit . Le petit déjeuner est sommaire Le parking est appréciable .

6/10 Okay

antonio, milano

soggiorno coerente con il prezzo
Camera pulita ed abbastanza vicina a piazza dei miracoli. Possibilità di parcheggio all'interno del giardino. La struttura appare coerente con il basso prezzo richiesto per il solo pernottamento in quanto non è molto curata: il giardino è lasciato andare ed in generale non c'è moilta cura nei particolari.

6/10 Okay

pier giorgio, roma

Liked: Staff & service
Gentilissimi, hanno gestito con estrema faciità l'overbooking in cui ero incorso, trovandomi senza problemi una sistemazione alternativa in un'altra struttura

8/10 Good

Georg, Hasle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charmerende bolig
lille hotel tæt på det skæve tårn. Nærmest et hostel, men fungerer fint. Ringer til ejeren og 5 min. efter er han på hotellet.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
98% Schlecht
eine Übernachtung mit meiner Familie. Kein Reception vor Ort. Man hat das Passwort telefonisch bekommen und Schlüssel steht einfach auf dem Tisch. Alles schmutzig, Bettwäsche und ... Frühschtück war keine richtige. Schmutzige geschirre, nur Kaffe und Brotchen, kein ding mehr zum Essen. Vergleich zu dem Price, lohnt sich gar nicht.

4/10 Poor

Verified traveller

Disliked: Room comfort
到着時注意
食べに行くのには寂しい道を歩いていかないと行けないので、子供連れにはあまりお勧めしません。あと到着時に人がいない場合、電話をするように張り紙がしてありますが携帯など持っておらず、近くの公衆電話を探してもかけかたが分からず、通行人の人に携帯を借りて電話しました。あらかじめ到着時刻を正確に連絡しておいて、念のため入り口のデジタル番号を聞いておくと中のフロント（殆ど場所はないですが）で待てるかもしれません。電話するとバイクですぐ駆けつけてくれました。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
breve ma bella
Breve ma confortevole posizione ottimale per chi arriva in aereo e vuole visitare Pisa