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Staff helpful and dealing with my circumstances well with maps to catch buses and find police station to report my stolen wallet from the bus stop. Breakfast arranged early due to my early departure and saw them handle a disgruntled client well.
Prices see-saw widely; -----at bottom end the room is basic but can be good value for the town for a short stay.. Would not be happy with higher rates. Location is acceptable for a base. It's a typical station area hotel, aimed (unsurprisingly) at train travellers where easy access to station is ...
It started off badly because the electronic room key did not work. I had to leave my luggage unattended on the third story and go down the stairs to the front desk to get them to fix it. Then I had to walk up the stairs again. The single elevator was being used by a large group that was checking ...
Location was perfect, close to the station. The young man who booked us in was polite and helpful. We asked him for his advice for the best route to walk to the Tower and his recommendation was spot-on. The room was modern, clean and quiet. The lady who was in charge of breakfast was lovely and friendly, ...
Lovely hotel with huge rooms. Spa excellent both the in terms of the facilities and the two massages we had. Staff very helpful & friendly - a real plus as BA had lost our luggage! Gave us really useful advice and assistance. Hotel restaurant lovely but portions not great and main course came with ...
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