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Reviews of TH Tirrenia - Green Park Resort

4 out of 5
TH Tirrenia - Green Park Resort
Via dei Tulipani 1, Calambrone, Pisa, PI

Reviews

7.8

Good

Rating 10 - Excellent. 146 out of 478 reviews" "
Rating 8 - Good. 197 out of 478 reviews" "
Rating 6 - Okay. 85 out of 478 reviews" "
Rating 4 - Poor. 34 out of 478 reviews" "
Rating 2 - Terrible. 16 out of 478 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tobe

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from TH Resorts Social Team on 12 Oct 2023
Thank you for your review! We are glad to hear that you enjoyed your stay at our TH Tirrenia. We strive to ensure that each guest has a pleasant and comfortable stay and we are pleased to have met your expectations. We hope to welcome you back in the future for another pleasant experience at our TH Resorts!

2/10 Terrible

Jesse

Disliked: Cleanliness, staff & service, property conditions & facilities
I made reservations online My choices were 1 double and a couch or 3 single beds. I chose 3 singles. We got there 2 hours early and I checked at the front desk to see if we could check in early but the lady at the desk said our room was not ready. We came back at 3:30 and she again said it
Stayed 1 night in Jul 2023
Response from TH-Webmarketing on 11 Jul 2023
Thank you for taking the time to share your experience with us. We are delighted that you chose our hotel for your stay and we regret that we were unable to accommodate your request for an early check-in. We take pride in providing excellent service and cleanliness and we apologize if that was not the case during your stay. We hope you will give us another chance to provide the quality service you deserve.

8/10 Good

Ian, Luon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of space and amenities Very friendly staff especially Reception
Stayed 1 night in Sep 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean hotel, very helpful staff, rooms are huge and spacious. Very happy!
Stayed 3 nights in Sep 2022

2/10 Terrible

Sophia

Stayed 1 night in Sep 2022

2/10 Terrible

Krzysztof

Travelled with partner
Disliked: Staff & service
I pay for 2 days we stay only 1 day no returned money for my credit card see tell me internet no working so i no happy
Stayed 3 nights in Sep 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Spa not accessible!
The hotel is advertised as having spa facilities but when we arrived they said that the spa is closed! Very disappointing. The staff at the reception are not very customer-friendly, they couldn’t even book a return taxi from the hotel to Pisa airport for us. Instead they asked their on-site tour operator to book a taxi for us. The tour operator, Romina, was extremely helpful and despite her own busy schedule, she managed to find us a taxi. Supposedly clean towels had marks on them and the room cleaning left a lot to be desired.
Stayed 5 nights in Aug 2022

8/10 Good

Noemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I booked delux room, it is very spacious, beautiful with balcony. The building looks new, has a big green area. The breakfast is ok. In the pool you need to use swimming cap even if you don't swim, just stay a bit, I found that strange. I didn't like that kids were allowed in both pools, I would prefer one area as no kids zone. We parked near the hotel on the street,used the beach as well. Overall we spent a nice time there.
Stayed 1 night in Aug 2022

4/10 Poor

Jean Christophe, North Miami Beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Totally rundown property. Unacceptable restaurant service and food
Stayed 1 night in Jul 2022

6/10 Okay

Zoltán

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

6/10 Okay

james

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was ok Not the greatest not the worst Very clean around the pool area but we travelled out of season it seems. Italy open in june
Stayed 2 nights in May 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Not beachfront
Clean but disappointed. The description said “Beachfront” so I took it. It’s Not a beachfront property. 2 blocks away from the beach and they don’t have their private beach. No point to stay here. The swimming pools are big and clean. Not 4 stars quality. But 3 stars then satisfied.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay in Tirrenia
I've stayed at more than 10 hotels in the Tirrenia area and Green Park was by far the best for atmosphere, location and breakfast. A park for kids, campus atmosphere, and conveniently located next to a grocery store.
Stayed 2 nights in Sep 2019

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding!
This hotel is outstanding. The staff were friendly and helpful. The rooms are large and extremely clean. The wifi was average. The breakfast had just about every thing you could want, and was really good. I would not hesitate to recommend this hotel.
Stayed 2 nights in Sep 2019

6/10 Okay

Andrija

Disliked: Property conditions & facilities
The hotel has seen its best days but the proximity to the beach is a plus.
Stayed 3 nights in Aug 2019
Response from Mercure Tirrenia Green Park on 5 Sept 2019
Thank you very much for your review! We are very sorry that the hotel did not match with your expectations.

6/10 Okay

Pia M.

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

10/10 Excellent

Haseeb Anwar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for kids and families nice beach comfortable rooms
Stayed 1 night in Jul 2019

8/10 Good

Emeric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room & garden, but many extra costs
Positive: - spacious room, cleaned daily - beautiful garden and big outside pool - friendly staff - good buffet breakfast Negative: - described as waterfront hotel, but it is two streets / 7 minutes walk away from the beach - you can enter the private beach of the hotel, only if you rent sunbeds for 20 euros / day - inside pool and sauna is charged additionally: about 20 euros/person - parking is charged additionally: 10 euro/day - Wifi connection is bad: you have to login every time you want to use it - just too complicated - there is no gym / fitness room - limited variety of meals for dinner
Stayed 5 nights in Jul 2019

8/10 Good

Brigita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet getaway
The staff was super friendly and welcoming. Only had some language gaps with the barman who said no alcohol, no pina colada, but then listed available drinks including alcohol :) the room was spacious, clean. beds comfortable. yet water was leaking in the bathroom after shower. Breakfast was plenty and tasty. Location is great for a peaceful and quiet get-away. There are few restaurants and a supermarket in handreach and the beach is 7mins across the street.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here. When we arrived we got upgraded which was a nice surprise! The grounds of the hotel have a relaxing feel. The pool area is very nice. There is also a pool bar- the man behind it is lovely. We had pizza and a toastie from the pool bar and thoroughly enjoyed both. We also tried beer and Prosecco which was always ice cold. We also tried out the restaurant on site one evening. We had octopus starters. We both had a pasta dish and both really enjoyed our meal. The staff are very helpful and can speak decent English. One night, we ventured down the road to a place which served dishes such as pizza and pasta. They didn’t speak much English but we managed to order and got what we had asked for. The portions were huge neither of us could finish! We also had a day at the spa. We had to buy swimming caps which I think is standard in Italy. We paid around €30 euros including the caps. We had the place to ourselves! We went into Pisa on one of the days. We found there were a couple of nearby bus stops which we used. One is outside the church just passed the supermarket. We were skeptical of using public transport but we downloaded an app called ‘Moovit’ where you can track your journey to ensure you are heading to the right place. Be careful when you come back from Pisa as we accidentally took the bus going to Terrenia instead of Calambrone- which meant we ended up walking around 40 minutes back to the hotel as it didn’t go all the way!
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and spacious , staff very friendly and professional
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with children. Family friendly with very helpful and friendly staff.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The open greenery was breathtaking. I felt like I was walking through a park each morning I left the room. I loved the grounds. This was a nice relaxing environment to just sit outside, read and enjoy nature. The overall stay was good but the food and water served in the restaurant and available in the room was not pleasing. All of the food was partially cooked or al dente or which is not healthy and the water from the faucets was yellow and brown. My family and I decided to explore the outside restaurants for meals and we had an excellent time.
Stayed 4 nights in Oct 2018

10/10 Excellent

Gaby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Nice property, close to Livorno, very good breakfast , reasonably good dining room. Large rooms
Stayed 8 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good - though probably wouldn't recommend
It was overall very nice however the outdoor pool was closed which we weren't made aware of before booking (it was "out-of-season" - which we only found out about when we arrived) and you had to pay to use the wellness centre where the indoor pool was. Had we known this we probably would not have booked to stay. As it was out-of-season, many of the surrounding restaurants and beach bars were closed so we were then quite isolated.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 min walk to the beach. Quiet. Nice pool and pool bar.
Stayed 1 night in Sep 2018

10/10 Excellent

Sheryl, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I welcome oasis in Tuscany
Great to have a swim in the hot weather That is all I wish to write
Stayed 1 night in Sep 2018

4/10 Poor

Verified traveller

Liked: Staff & service
This Hotel Was Just Okay
The hotel advertised as being new, but it just went under new management. The room size and cleanliness is great. However touch ups on wall painting and shower renovations could add dramaticly. Fingerprints and other marks on room walls made the room feel a lil nasty #33. The bath/shower is not ideal. Water splashed on the floor too easily causing puddles. This location is good for families and couples. Not great for singles. No social attractions at the bar or restaurant.
Stayed 3 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms
Lovely rooms, service and breakfast great. Did not like the area
Stayed 2 nights in Aug 2018

4/10 Poor

Family, Ireland

Disliked: Cleanliness, property conditions & facilities, room comfort
Pictures of rooms are misleading!
Shower had black mould and the air conditioning unit leaked water all over the floor at 5.30am! Pool area is good. Location of hotel isn't great.
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Room comfort
great location next to the beach and basic shopping
Stayed 8 nights in Aug 2018

6/10 Okay

Christopher

Liked: Staff & service
Tired Rooms
Booked this Hotel as my Parents needed an accessible room unfortunately they were unable to travel. Initially the room allocated was in very poor condition, ants everywhere, scuffed floors, damaged furniture & this was a Deluxe room! Fortunately they managed to upgrade us to a suite which was much cleaner and less dilapidated. Clearly was once a very nice Hotel now just a bit tired & unkempt. As it was advertised as New in April we didn't think it was "NEW" to Hotels.com or Mercure so were a bit surprised at the condition
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service from the night staff who were going to let me, a single woman, trek around the complex at 1 in the morning after checking in very late due to flight delays. Reluctantly offered to take me in a golf buggy after I told him I wasn’t too keen to walk to the other end of the complex ( I estimate around 0.75 miles!) on my own, in the dark, dragging a suitcase after travelling for a solid 16 hrs!! The day staff were much more accommodating and happily organised a buggy to pick me up in the morning as Icwas dressed for a business meeting and it was 35C outside.
Stayed 2 nights in Jul 2018

10/10 Excellent

vicki, dublin

Liked: Cleanliness, staff & service, room comfort
Wasn’t there too long
We got there late so didn’t get to enjoy the hotel as much as we thought as we were leaving the next day. We went to go have some dinner but the restaurant was empty and very quite we decided to not eat and the hotel staff were fantastic recommend a place close by that was much better suited to us. The room we had was lovely and the breakfast was great had dairy free options.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place and garden
Very nice hotel. We really enjoyed our one day stay. Beautiful garden and pool area amd close to beach. Breakfast was very good and the restaurant is very clean. Definetly rcommand thos hotel.
Stayed 1 night in Jun 2018

8/10 Good

S, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stylish Hotel close to the beach
Very friendly staff. Young and motivated. Nice surroundings. We even got an upgrade for the two nights Unfortunately the mattresses were not that comfortable as the bed looked like. However we will for sure come back
Stayed 2 nights in May 2018

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
A really good hotel. Nice staff, atmosphere, clean and well run.

2/10 Terrible

Kristal, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother closing soon, thankfully!!!
When I booked this resort (resort to be used lightly) there was no mention that the hotel is closing down there would be no use of the pool, gym, spa and the restaurant closes only serves breakfast and no lunch and dinner or any snacks or food at all throughout the day. To arrive at the hotel where the area is daralict with nothing around, after s flight is very disappointing. Then to have to walk 3 miles to the nearest restaurant to realise that all restaurant are either closed or only serving ice cream and sandwiches. Fuming!!!! I booked a double bed, we ended up with two single beds together. Very uncomfortable, constantly falling down the middle. My partner had a nose bleed, where blood fell onto the bed linen and below and behold going to bed in the evening (with the room being visited by the cleaners) just made the bed with the same bloody sheets. Absolutely appaulling. Then to have concierge making excuses that were lies (we must have left a do not disturb on the door) but the bed was made and everything else cleaned?? Absolute rubbish, Expedia take this hotel of your list.
Stayed 2 nights in Oct 2017

8/10 Good

Ariel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n relaxing resort
Green park hotel has all the facility for a relax holiday including spa, swimming pool, steam n sunna. Also a beach to walk. Staffs are friendly n helpful.
Stayed 1 night in Sep 2017

4/10 Poor

Steve, Essex UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Could not recommend the experience
Stayed between 5th and 15th September. Pool area was nice, but was closed along with the pool bar at least 4 times during our stay. In the evening we would go out of the complex to eat and come back around 9:45, we were told the main dining area which had the bar was shut, so no where to go other than the room. About 7 days in, we were allowed in to the bar in the evening for a drink, but there were only 4 sofas and a few comfortable chairs which on two of the three nights that we went in, were full, and the staff made a big problem about moving any chairs or tables to accommodate us. (We were a party of 4 people). Breakfast had a choice of scrambled egg and bacon, as well as quite a good cold selection, but they seemed unable to have both egg and bacon available at the same time, and it was usually cold. The waiters ignored most of the guests, but oddly treated some like VIPs and served them coffee and tea, which the majority had to rough it with a machine. The site was generally shabby, but they did make an effort for any corporate guests.
Stayed 10 nights in Sep 2017

2/10 Terrible

anthony, london

Liked: Cleanliness, property conditions & facilities, room comfort
Steal things from room
My shoes and T shirt was stolen out my room and the resort doesn't even have the decency to reply
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a very quiet area, if you are looking for a relaxing time you will get peace & quiet here The spa facilities were worth the additional charge and had we stayed for longer would have loved to have gone back in for a second time
Stayed 4 nights in Sep 2017

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel complex with great location
The accommodation food and the resort were excellent - good location having a great sandy beach nearby as well as the 2 pools - the only issue I had was that we booked a queen double with a sofa bed but we got given a disabled room with 1 chair & a desk chair - I did query it with reception but got told that was the room we were allocated - I didn't process the issue any further as it was not a big issue
Stayed 11 nights in Aug 2017

6/10 Okay

alex, uk

Nice hotel, a little dated
We stayed for 5 nights bed and breakfast, hotel and surrounding areas is nice although a little dated, the breakfast was only meal we ate at the hotel this was ok not brilliant and what you got was cold, coffee was awful. Pool area and bar kept nice and clean, staff all friendly and nice. Rooms decent size a little dated, wifi is not the best very slow speed Indeed
Stayed 5 nights in Aug 2017

10/10 Excellent

Alan, Shropshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stop off - great relax
Great Resort overall. A little tricky to find and the parking costs extra or you have park on the road side (limited spaces). Reception staff were great and explained everything well. The pools were a great way to relax, plus there is a little bar to refresh the insides as well. The room was lovely, with plenty of space. Although the colour of the water makes the bath look uninviting. When you look around you can see what looks like rust marks on paths and light fittings. This is because the water is high in something that makes it stain this colour (i as assuming). So if you can't get a tan from the sun just have a soak in the bath! The breakfast was but let down by the attention to food quality. When we made the breakfast manager aware of the yogurt dates being 2 weeks out of date he fobbed us off with a reply that assumed it was the date it was made. Looking at others in the display that meant they had been produced in the future. Amazing. There was also moldy fruit in other displays. If there have been mistake then at least acknowledge this rather than dismiss it. Even with the above i would still return because it was really nice and this issues can be overcome.
Stayed 1 night in Jul 2017