Steam room, Turkish bath/hammam, body treatments, aromatherapy

Reviews of Hotel Atenea Port Barcelona Mataro

4 out of 5
Hotel Atenea Port Barcelona Mataro
Passeig Maritim, 324, Mataro

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 1000 reviews" "
Rating 8 - Good. 339 out of 1000 reviews" "
Rating 6 - Okay. 63 out of 1000 reviews" "
Rating 4 - Poor. 24 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hollie

Liked: Cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very clean good shops very good transport links would definitely stay again
Stayed 3 nights in Apr 2024
Response from Patricia. Hotel Atenea Port Mataró on 17 Apr 2024
Dear Mr. Paul, We are delighted that you enjoyed the great location by the sea and the port of Mataró, as well as the proximity to the train and bus station. We look forward to seeing you again soon. Thank you for choosing us!

8/10 Good

Glynis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Patricia. Hotel Atenea Port Mataró on 27 Mar 2024
Dear Mr. Glynis, Thank you for your visit. We'll be delighted to welcome you back!"

10/10 Excellent

Pavlina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room, very clean. Good location and helpful staff.
Stayed 3 nights in Mar 2024
Response from Patricia. Hotel Atenea Port Mataró on 22 Mar 2024
Dear Mrs. Pavilina, We are pleased to hear that you appreciated our beautiful rooms, cleanliness, the seaside location near Mataró port, and our helpful staff. We would be delighted to welcome you back. Thank you for choosing us!

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is a perfect base for exploring Barcelona whilst not staying in the city itself. The train to the city is regular and opposite the hotel and it runs late into the evening. The hotel staff were attentive but not intrusive. Breakfast was plentiful and of lots of good quality choices. The bedrooms are modern and clean. I would not hesitate to stay here again and would recommend it highly.
Stayed 4 nights in Oct 2023
Response from G on 6 Nov 2023
Good morning Angela,We're thrilled to hear that you had a great experience at Hotel Atenea Port Mataró! It's wonderful to know that our location, staff, breakfast, and rooms met your expectations. Thank you for your kind words and recommendation. We look forward to hosting you again in the future!Best regards, Atenea Port team, Gaby Cuevas, sales manager.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Easy to get to Barca with train near by
Stayed 4 nights in Oct 2023
Response from G on 30 Oct 2023
Good morning Jack.Thank you for your comment. We are glad that you liked the location, close to restaurants and bars, as well as being well connected to Barcelona. We hope to see you again soon.Hotel Atenea Port team.

10/10 Excellent

Karolina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mataro bliss
Exactly what we needed
Stayed 3 nights in Sep 2023
Response from G on 9 Oct 2023
Good morning, Carolina,We are very happy that you found everything you needed at the Atenea Port hotel.We hope to see you soon.A cordial greeting, the team at the Atenea Port Hotel.

4/10 Poor

Tracey

Travelled with family
Disliked: Staff & service
Too small for my review!! It is not a 4 star hotel. Reception staff showed no customer service, and her demeanor gave the impression of total disinterest. The hotel room had a wonderful view of the port, but the layout was poorly thought out. The room was very dark with lighting in the wrong place. Lights by bed were too bright, no central light in the room. Worse still, the bathroom had no storage for toiletries, hooks for towel or clothing. Unbelievably, the hooks were in the toilet that was in a separate space with a sliding door. There are certain expectations in a 4 star, such as slippers or a glass for your drinks. No such luck! we had plastic cups. On asking, reception handed out cardboard expresso cups. It was not until 4 days later that the cleaner replaced the cups. Food was very disappointing. Breakfast consisted of a buffet with what looked like poor shop bought sliced bread. Not even fresh rolls for a 4 star! The tortilla was soggy. How can you get that wrong in Spain? Even worse, no proper coffee in Spain. Tried to "enjoy" the hotel bar ordering two cocktails. These were disgusting. A pina colada was poured from a bottle, not handmade, with a small pineapple slice on the glass rim for effect. it was awful! a poor man's fake Baileys if that with an after taste. The hotel website boasts room service but there was none! Both reception & kitchen said we needed to buy the meal and bring it to our room ourselves! I would not recommend this hotel at all.
Stayed 6 nights in Sep 2023
Response from G on 27 Sept 2023
Dear Mrs Tracey,First of all, thank you for your review and for letting us know the points that need to be improved.We regret not having been at the height of your expectations and will work hard one those points who refer to breakfast, bar and maintenance services.We thank you, once again, for giving us the opportunity to improve and send our best regards.Marta MarimónHotel Atenea Port Mataró Manager.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed hear for a week recently, it was awesome staff friendly. Location for travel around area, excellent virtually right opposite train station and bus stops. Train in to Barcelona was cheap and quick. Staff at hotel friendly and professional, always quick to serve. Restaurant staff knew our name and room number on day two. Pool and facilities were very clean as was room, with fresh towels and bed made every day! Tea facilities in room kept topped up daily, and if you asked at reception they even had pool towels for use (good saving on luggage weight). Would definitely go back again the most relaxing week we've had for a long time!! Would definitely recommend to family and friends cheers guy's for a lovely break.
Stayed 6 nights in Sep 2023
Response from G on 18 Sept 2023
Dear Gary.Thank you for sharing your experience with us! We are very happy to know that you enjoyed your stay and that you found our hotel and staff friendly and professional. It's also great to hear that you were able to take advantage of our convenient location and that the facilities were clean and well-maintained.We hope to welcome you again in the near future so you can enjoy another relaxing week. It will be a pleasure to welcome you again and thank you for recommending our hotel to your friends and family.Kind regards,The hotel team

8/10 Good

David

The location and access to variety of restaurants and bars.
Stayed 3 nights in Sep 2023
Response from G on 30 Oct 2023
Good afternoon David.Thank you for your comment. We are glad that you liked the location, close to restaurants and bars, as well as being well connected to Barcelona. We hope to see you again soon.

2/10 Terrible

Zbigniew

Stayed 4 nights in Aug 2023
Response from G on 18 Sept 2023
Buenos días,Entendemos que una calificación de 2 sobre 5 no sea satisfactoria para usted. Agradeceríamos mucho si pudiera compartir sus comentarios sobre su experiencia, lo que nos permitirá identificar áreas de mejora. Estoy a su disposición para escuchar sus comentarios en detalle. Puede ponerse en contacto conmigo a través de mi correo electrónico: comercial.ateneaport@cityhotels.es. Soy Gaby Cuevas, la jefa de ventas, y estoy aquí para ayudar y asegurarme de que su experiencia sea lo mejor posible.

10/10 Excellent

Karen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with kids. Hotel is spotless, staff are very welcoming and rooms are a very good size. Would definitely stay again. Great location for commuting into Barcelona as train station Is located across the road
Stayed 3 nights in Aug 2023
Response from G on 28 Aug 2023
Good morning Karen,We're glad to hear that you had a fantastic stay with your kids! It's wonderful that you think that the hotel's cleanliness is goog, spacious rooms, and welcoming staff. Definitively the location is convenient , with the train station right across the hotel, and easy for vist Barcelona. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future!Best regards, Atenea Mataró team.

10/10 Excellent

Amandha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, we stayed at the hotel for 7 days 3 people and everything was amazing! Our experience was 10/10, from the begging until we leave. The staff is super friendly, the food is amazing, everything around the hotel is good to go and the beach next to it is a nice beach too. Thanks Atenea, we highly recommend it!
Stayed 7 nights in Aug 2023
Response from G on 21 Aug 2023
Good morniing Amandha.Thank you so much for taking the time to share your feedback with us! We are absolutely thrilled to hear about your fantastic 7-day stay at our Hotel Atenea Port Mataró.It's wonderful to know that every aspect of your experience, from the moment you arrived until the time of your departure, met your expectations and even exceeded them. We're especially delighted that you found our staff to be super friendly; providing excellent customer service is a top priority for us. Also, we're pleased that you enjoyed the delectable food we offer. Our culinary team works diligently to ensure a diverse and delightful dining experience for our guests.We're glad to hear that you found the hotel's surroundings to be appealing and that the nearby beach added to the charm of your stay. Once again, thank you for your kind words and for choosing Atenea for your vacation.

8/10 Good

Nana

Stayed 3 nights in Aug 2023
Response from G on 12 Sept 2023
Gracias por tu voto con un 4 de 5.

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was under the impression that parking would be free; however, we had to pay for parking if we parked in the hotel's lot. Street parking which was impossible to get was free.
Stayed 3 nights in Aug 2023
Response from G on 16 Aug 2023
DearDonald,Thank you for your writing. We regret that you had that impression, the price is 9, both internal and external to the port, it is indicated on the Expedia page. We hope you enjoyed our hotel and that you come back in the future.Greetings and have a happy day.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from G on 16 Aug 2023
Gracias por su voto.

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel. Very clean. Staff are friendly, welcoming and helpful. Lovely pool, garden bar and restaurant. Food amazing. Rooms clean and confortable with amazing views of the Marina. Lots of bars and restaurants nearby. Peaceful resort. Only complaint was that the put up bed to accommodate our son was not very comfortable. The staff did provide an extra mattress which did help. It also made the room short on space. Would definately stay there again
Stayed 7 nights in Jul 2023
Response from G on 17 Aug 2023
Dear Mary.Thanks fo sharing your posite feedback about the hotel.It sounds like you had a great experience in our hotel Atenea Port. Its also great to know that the food was amazing and the rooms were clean, confortable...Definitely our sea view rooms has a fantastic view :). Thanks for all and we hope see y0u again.

6/10 Okay

BRANKO

Travelled with family
Liked: Cleanliness, staff & service
Location of a hotel was great, walking distance to the beach. I did not like that hotel was not in a condition as described. Toilet was running after flushing almost after every flush. I I push it a couple more times and than stoped. Flooring in the room was old laminate separating on some places. Hallways carpets have spots from who know what. I was generous giving them 3 stars.
Stayed 3 nights in Jul 2023
Response from Patricia. Hotel Atenea Port Mataró on 6 Sept 2023
Dear Mr. Branko, We're very sorry that you didn't have a satisfactory experience at our hotel. We appreciate your feedback and will pass it on to the relevant department. Your comments help us improve. We hope to have the opportunity to provide you with a better experience in the future. Thank you for your visit!

10/10 Excellent

Victor, Montevideo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
La mejor opción en Mataró
Stayed 7 nights in Jul 2023
Response from G on 31 Jul 2023
Buenos días Victor.Muchísimas gracias por sus amables palabras.Un saludo cordial.

6/10 Okay

Hanan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
They almost did not let us do check in since we did not have a passport but only European driving license. They claimed that they need to give our information to the police and only Passport is allowed. Since we did not have passports with us, we argued for 10 minutes till she agree to check us in. You can fly within Europe with your driving license so it does not make sense that you can check in only with a passport to this hotel. This was not a good start at this hotel.
Stayed 2 nights in Jul 2023
Response from G on 31 Jul 2023
Good morning.Thank you very much for his extensive comment.Definitely the police ask us to present a copy of the passport or ID and in reality we could not accept clients without this documentation. An exception was made but it is the regulations we have. We regret the inconvenience caused by the wait but it is our duty. A cordial greeting and thanks again.

6/10 Okay

Cleo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2023
Response from Patricia. Hotel Atenea Port Mataró on 6 Sept 2023
Apreciada Sra. Cleo, Gracias por su visita. Esperamos volver a verles de nuevo. Saludos cordiales,

10/10 Excellent

Alexa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely return!
The hotel was wonderful and we were so happy to have easy access to a beautiful beach and great town. When we wanted the bustle of Barcelona, we could hop on the train. It was great!
Stayed 4 nights in Jul 2023
Response from G on 17 Jul 2023
Good morning Alexa.Thanks for your kind words. We hope see you again soon.

10/10 Excellent

Monique

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property and ideally located on the waterfront. The staff was friendly and accommodating. This is a hotel I would definitely return to should I ever visit Mataro again.
Stayed 4 nights in Jul 2023
Response from G on 13 Jul 2023
Many thanks for your lovely review! Definitiley the location is fantastic. Your positive feedback is a reward for us. We hope to see you next time.Best regards, Gaby Cuevas, sales manager.

8/10 Good

Charlotte Rose

Stayed 7 nights in Jun 2023
Response from G on 26 Jul 2023
Gracias por votar.

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
This was a first class hotel, and we loved it very much. The breakfast was great and the location is perfect for walking and eating and other restaurants. Everyone was super great. The rooms were very nice thank you staff for all you did.
Stayed 2 nights in Jun 2023
Response from G on 28 Jun 2023
Good afternoon Allen. We are grateful for your kind words and appreciation. Your feedback motivates us to do even better, serve better and this is more valuable ... See you soon.

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay , hotel , Staff , were very nice . Would recommend this hotel great location close to the train station easy access to Barcelona and Air Port . Will certainly say again but for longer next time
Stayed 1 night in Jun 2023
Response from G on 19 Jun 2023
Dear Frank.Thank you very much for your comments about our staff, the location and more. We are delighted to know that your stay was wonderful. We hope to have you again as a guest at the Atenea Port hotel.

10/10 Excellent

Thiago Menezes Mota, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
Staying away from downtown Barcelona was a great decision. This hotel is right at the Port of Mataro, about 30 minutes on a train from the core of the Barcelona. It paid off substantially. The hotel itself is very nice. The view is great and is right in the middle of a long ocean coast (that will probably take you all the way to France). It's a modern place, full of amenities, including a spa, a pool, and a ridiculous amount of food options around, from seafood to Italian, ice cream and whatnot. Going to Barcelona for day trips was very easy. We just had to walk 8 minutes to a train station (that is usually open until 1 am everyday). Staff was very helpful and efficient. The room was more than enough in size and looked brand-new.
Response from G on 28 Jun 2023
Dear Thiago.Thank you for your comments on your recent stay in our hotel. We sincerely value our customers' opinions, We are very glad.Have a nice week and best regards.

8/10 Good

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, very clean, it’s a bit far out of Barcelona with 2 kids but still a good option, the multi day hola travel cards don’t cover mataro though
Stayed 4 nights in Jun 2023
Response from G on 12 Jun 2023
Thanks Stephen for your words. Defiitely we arent in Barcelona, we are 30 minuts by train to Barcelona and multi day is for Barcelona and not for Mataró. We hope you come back soon.

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from G on 8 Jun 2023
Thanks for your vote.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very clean property and excellent housekeeping. Good value breakfast buffet €11 per person.
Stayed 4 nights in May 2023
Response from G on 12 Jun 2023
Good morning James. Thank you very much for spending part of your time evaluating your stay at the Atenea Port hotel and for your kind words. See you soon.

10/10 Excellent

Yanira

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Such a nice clean hotel and nice staff. Overall a good experience. The train is just a short walk away
Stayed 3 nights in May 2023
Response from G on 8 Jun 2023
Good afternoon Yanira. Thanks for you time provide us your feedback about our staff and our clean. We are glad about it. And yes, definitely we are close to the train station so you can visit Barcelona or costa Brava. Kind regards.

10/10 Excellent

SHABAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from G on 31 May 2023
Gracias por su voto.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A lot of the normal expected things were not provided as standard
Stayed 4 nights in May 2023
Response from G on 8 Jun 2023
Dear customer. We would like to sincerely apoogize for not meeting your expectations during your stay in Hotel Atenea Port.We dont know if you asked in reception desk about it. We take your feedback seriously. We hope that you come back again in a future and if you need anything, pls contact with receptions desk. Best regards and thank again.

8/10 Good

Nazar

Stayed 3 nights in May 2023
Response from G on 8 Jun 2023
Gracias por su voto.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel - ideally located to explore Catalonia
We stayed for one week in May 2023 on the top floor which had a great view of the marina and the sea beyond. We were close to the boat maintenance area to the right of the marina which was really busy and at times quite noisy. This was not an issue for us as we were out most days and when we were in the room it was fascinating to watch the boats being lifted out of the water to be worked on. We should also point out that when the balcony door is closed no noise can be heard. There is a train station within a 10 minute walk from the hotel which is ideal for a day out in Barcelona and takes around 45 minutes. We only had breakfast at the hotel which was okay with a good selection to suit most tastes. There are a few restaurants within a five minute walk and most didn't open until 21:00 although a couple opened at 20:00 which was better for us... overall a really pleasant stay.
Partial view from room 313
Stayed 7 nights in Apr 2023
Response from G on 10 May 2023
Hello Colin. Many thanks for your kind words. We are happy to hear that you fully enjoyed in our hotel with your sea view room...We hope see you soon again.Best regards, hotel Atenea Port,.Gaby Cuevas, sales manager.

10/10 Excellent

E

Stayed 6 nights in Apr 2023
Response from g on 15 May 2023
Thanks for you vote.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very very clean hotel, lots of little extras in the room (toothbrush, razor, tissues, shoe shine, shower gel) & items were refilled if used. Breakfast was lovely & plenty to choose from. could not fault this hotel al all & would recommend friends / family.
Stayed 7 nights in Apr 2023
Response from g on 17 Apr 2023
Good afternoon Kevin.Thanks for your kind words, we are very glad to read that you found the hotel very clean, we work hard for it... We are also happy that you liked our amenities.We love our breakfast too :).Thanks a we hope see you again in a future.

10/10 Excellent

Sammy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location right by the train station and close to town. The view was beautiful. A very quiet hotel with friendly staff. We loved the layout of the room, a well equipped kitchen with the facility to make drinks and meals. Lots of space for a family of 4, with table, chairs, balcony and desk. Beds very comfy.
Stayed 5 nights in Mar 2023
Response from Gabriela on 6 Apr 2023
Dear Sammy,We appreciate you sending us your feedback and your reservation in our apartments. We are so happy that you had an excellent stay with us and we hope that you come back soon. Best regards.

10/10 Excellent

kuckseok

Stayed 1 night in Mar 2023
Response from G on 27 Mar 2023
Thanks for your vote.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept property, friendly staff. Con - no room service offered.
Stayed 2 nights in Mar 2023
Response from G on 27 Mar 2023
Thanks Lisa for your kind words. Sorry for the inconvenience, we dont offer room service but you can call to restaurant, we prepare the food or drinks and you can pick it up in restaurant.We hope to see you again soon in Hotel Atenea Port.Best regardsm Gaby Cuevas, sales manager.

8/10 Good

Jose

Liked: Cleanliness
It was really clean and nice but the only thing I can say don't choose sea view early at 7 am at the port they start to work and there is a lot of noise coming from there that you can't sleep anymore I don't really know in the another side street view that's the only reason I can't give them the better review
Stayed 2 nights in Mar 2023
Response from g on 27 Mar 2023
Hello Jose.Thanks for your good comments.In regard to noise is true, sometimes the some port jobs can be annoying...We hope see tyou aigain in other time. Best regards.

10/10 Excellent

NEHMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lacking water bottles in the room except paid fridge.
Stayed 1 night in Mar 2023
Response from g on 13 Mar 2023
Good afternoon and thanks for your comments. We take note. Best regards ans see you soon.

4/10 Poor

Bedan

Travelled with group
Disliked: Staff & service
Hotel location was not as described. Furthermore, hotel room was small, curtains did not function well, shower had a super slippery floor and WORST OF ALL, the bed WAS ROCK HARD AND IT WAS 2 singles put together and therefore a couple cannot share. Horrible all around and very very disappointed
Stayed 2 nights in Mar 2023
Response from G on 6 Mar 2023
Good morning dear Bedan.Thanks for your comments. We are sorry you arent happy but in our websitte we described that we are in the marina Port Mataró and 30 minuts from Barcelona. If you can contact with us, please, to comercial.ateneaport@cityhotels.es and explain us in which room did you sleep we will can arrange the curtain. Our clients are happy about our beds but we understand that you prefer a soft bed.Our rooms has 26m2, we think is a good size in Barcelona.Thanks for all and sorry for the inconvenience.Have a nice day.Gaby Cuevas, sales manager.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023
Response from Gaby on 6 Mar 2023
Gracias por su voto y hasta otra.

10/10 Excellent

Ayoub

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stuff!!
Response from G on 17 Jan 2023
Hello Ayub,We are glad that you liked ithe hotel and we hope to see you again soon.Thanks.

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was 9€ per day. I was not expecting a charge. The ad said « parking availabile ». I suggest changing to free parking available or paid parking available. There is a weird window between the shower and bedroom. We arrived at 11:00 pm wanting a drink. The bar was closed.
Stayed 1 night in Dec 2022
Response from G on 5 Jan 2023
Good morning Karen. Thank you for your words In our website it is indicated that the price is 9 per day. We regret that you did not see it. Thank you for everything and see you again.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Gaby on 5 Dec 2022
Muchisimas gracias por sus palabras y por alojarse tantanas veces en el hotel. Trabajamos duro para garantizar que nuestros clientes queden satisfechos y parece que lo hemos conseguido con usted :). Deseamos verle pronto y le deseamos que pase unas felices fiestas. Un saludo cordial, Gaby Cuevas, jefe de ventas.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a fantastic stay we definitely will book and come again facilities are fantastic staff are very polite and knowledgeable and willing to help love to stay,
Stayed 5 nights in Oct 2022
Response from Gabriela on 2 Nov 2022
Dear Guest, Thank you very much for your review and kind words following your recent stay with us.See you soon.

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was so close!
Stayed 2 nights in Sep 2022
Response from G on 20 Sept 2022
Good morning Wendy.Thanks for all. Yes, definitely the beach is very close, only 5 minuts walking from the hotel.We hope you enjoy your stay

2/10 Terrible

Tia

Stayed 3 nights in Aug 2022