Ratings based on 506 verified reviews

3.0 out of 5
66% of guests recommend
3.3 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

Posted 23 Nov 2019
The evening reception staff were very kind and patient with our late check-in.
Comment from Hotel Management
3 Dec 2019 by shah, Hotel Management
Thanks for your review
4 out of 5
by a verified traveller

Posted 22 Oct 2019
The Carlton Hotel, was located in an attractive, fashionable street. Close to restaurants, shops, public houses & is a 15 walk to Victoria train, bus & coach stations.
Comment from Hotel Management
22 Oct 2019 by shah, Hotel Management
Thanks for your review.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 28 Aug 2019 on Hotels
4 out of 5
by a verified traveller

Posted 28 Aug 2019 on Hotels
Comment from Hotel Management
28 Aug 2019 by shah, Hotel Management
Thanks for your review. hope to see you soon again.
3 out of 5
by a verified traveller

Posted 13 Aug 2019 on Orbitz
Comment from Hotel Management
20 Aug 2019 by shah, Hotel Management
Thanks for your review.
3 out of 5
by a verified traveller

Posted 7 Aug 2019 on Hotels
Hotel was adequate. Tiny room. Smaller bathroom
Comment from Hotel Management
8 Aug 2019 by shah, Hotel Management
Thanks for the review.
4 out of 5
by a verified traveller

Posted 21 Jul 2019
The night staff was amazing and helpful but the day staff lady was not at all helpful :/ Good value for the price and location for sure!
Comment from Hotel Management
3 Aug 2019 by shah, Hotel Management
Thanks for your review.
3 out of 5
by a verified traveller from LAGOS

Posted 13 Jul 2019
LOCATION WAS GOOD BUT AMENITIES WERE SUBSTANDARD. THE ROOMS WERE VERY SMALL .WIFI WAS NOT WORKING WELL
Comment from Hotel Management
3 Aug 2019 by shah, Hotel Management
Thanks for your review.
4 out of 5
by a verified traveller

Posted 7 Jul 2019
Clean and basic. Friendly staff. Although London is expensive, the price was high for what is offered.
Comment from Hotel Management
8 Jul 2019 by shahnaz, Hotel Management
Thanks for your review
4 out of 5
by a verified traveller from leicester

Posted 5 Jul 2019
Exterior needed repainting and fastening on window was very loose, so window did not shut properly.
Comment from Hotel Management
3 Aug 2019 by shah, Hotel Management
Thanks for your review.