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Reviews of Hotel Argento

4 out of 5
Hotel Argento
Qaliet Street, St. Julian's, Malta

Reviews

8.8

Excellent

Rating 10 - Excellent. 465 out of 1000 reviews" "
Rating 8 - Good. 430 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 15 out of 1000 reviews" "
Rating 2 - Terrible. 9 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked Gozo and Valletta
Stayed 3 nights in Mar 2024
Response from Steve Sciberras on 22 Mar 2024
Dear GuestThank you for your feedback. Glad that you have enjoyed your stay in Malta.RegardsSteve SciberrasDirector

8/10 Good

Iqbal Singh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location from transport, and yet in a quiet location for a good night's sleep! Great service from reception to all guests on where to visit on the island
Stayed 4 nights in Mar 2024
Response from Steve Sciberras on 13 Mar 2024
Dear GuestFollowing your review, we are very happy to know that you have enjoyed your stay with us.RegardsSteve SciberrasDirector

8/10 Good

Xiaomei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from Steve Sciberras on 15 Jan 2024
Dear GuestThank you for your feedback.Regards Steve SciberrasDirector

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Steve Sciberras on 9 Jan 2024
Dear GuestThank you for your feedback. Glad that you have enjoyed your stay with us.RegardsSteve SciberrasDirector

8/10 Good

Alyia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights. The area was pretty safe to walk around during the day/night. The room was very spacious especially for being in Europe as most hotels are smaller. We were welcomed with a bottle of wine for as a VIP Expedia guest which I really liked. Their breakfast was pretty fulfilling but needed some updates towards their menu. Also the room air conditioner wasn’t working properly which was an inconvenience. We had a window in our room so we would open during the day/night so it wouldn’t get stuffy. There is a bus stop 2 minutes from the hotel, and a very walkable area.
Stayed 2 nights in Dec 2023
Response from Steve Sciberras on 9 Dec 2023
Dear GuestThank you for your review. Glad that you have enjoyed our services. During the period that you have travelled, air conditioning is set to a higher temperature due to change in weather and perhaps this is why you felt it not corresponding perfectly to your needs.RegardsSteve SciberrasDirector

10/10 Excellent

Meg

Liked: Cleanliness, staff & service, property conditions & facilities
It was an amazing stay, Would love to stay there again. Despite the bathtub from leaking underneath, which never did get looked at..? But otherwise a wonderful hotel with beautiful breakfasts.
Stayed 4 nights in Nov 2023
Response from Steve Sciberras on 7 Dec 2023
Dear GuestThank you for your review. We are glad that you have enjoyed your stay and our hospitality. I can assure you that issue with bathtub has been looked at during your stay and the water was coming from under the splash glass after going round the parameter of the bath hence gives impression of a leak from bath tub. Apologies for failing to communicate this to you during your stay and we will see to improve our methods of communication.RegardsSteve SciberrasDirector

4/10 Poor

Darren

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. Air con did not work and after reporting to numerous staff this was not fixed. Hot water stopped working one day, no electrical sockets by the bed which was very inconvenient. Really not a 4 star for the facilities or service. Location is good but for all other reasons it’s better to stay somewhere else.
Stayed 4 nights in Nov 2023
Response from Steve Sciberras on 2 Dec 2023
Dear GuestVery sorry to hear that you were not satisfied with your stay….as you already know ours staff attended to all your requests but it seems that you were still u happy.RegardsSteve SciberrasDirector

10/10 Excellent

Ioana-Fidelia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, staff very friendly. Very clean and very good price! Excellent! Thank you for having us Hotel Argento
Stayed 4 nights in Nov 2023
Response from Steve Sciberras on 22 Nov 2023
Dear GuestThank you for your review. It was a pleasure to host you at Hotel Argento.Hope to see you again soon.RegardsSteve SciberrasDirector

10/10 Excellent

Satya Prakash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good. Could have been better if lighting was more. Felt the room was bit dark with the lightings used
Stayed 2 nights in Nov 2023
Response from Steve Sciberras on 6 Nov 2023
Dear GuestThank you for your review. Glad that you have enjoyed your stay with us. We have taken note of your suggestion.Regards Steve SciberrasDirector

8/10 Good

Mirko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a clean hotel. The room heats well, has a nice view. Swimming pool not used, but normal given the weather. A little small, I have no idea whether the entrance is chaotic in summer or not. However, the way the room is structured can be improved. The spaces are optimal, but not optimized. At the side of the bed there is a huge unused space, where a wardrobe could be added or something that can be used to place stuff. Bedside tables a little too small. Same thing in the bathroom. The shower was excellent, the bathroom structure was good but... a lot of unused space. Difficult to support anything. My least favorite thing is the soundproofing: you could really hear everything from the other rooms, from arguments to the shower. The mattress, blankets and cleanliness were excellent.
Stayed 5 nights in Oct 2023
Response from Steve Sciberras on 6 Nov 2023
Dear GuestThank you for your review. Glad that you have enjoyed our services and hospitality. We will look into the matters which you have pointed out and see how we can improve.RegardsSteve SciberrasDirector

10/10 Excellent

VIcente

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and good service
Perfect hotel to spend some days in Malta. The personal is very kind (the restaurant personnel is exceptional. Always smiling and giving us a good service. The same with the reception staff. I recommend this hotel to all people. The breakfast is very good and the location of the hotel is perfect
Stayed 5 nights in Oct 2023
Response from Steve Sciberras on 5 Nov 2023
Dear GuestThank you for your review. Glad that you have enjoyed our services and hospitality.RegardsSteve SciberrasDirector

10/10 Excellent

Venetia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, spacious clean room and great location with easy access to buses and some great bars and restaurants.
Stayed 3 nights in Oct 2023
Response from Steve Sciberras on 27 Oct 2023
Dear GuestThank you for your review. Great that you have enjoyed our services and hospitality.RegardsSteve SciberrasDirector

8/10 Good

Shania

Stayed 4 nights in Sep 2023
Response from Steve Sciberras on 1 Nov 2023
Dear GuestThank you for your feedback.RegardsSteve SciberrasDirector

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Modern & very clean hotel in an ideal location for transport, sightseeing & restaurants. Our rooms were in the annex, and this is the poor cousin to the actual hotel; while annex staff were generally excellent, the communication between the annex and the hotel needs work (incorrect pricing was a key issue, amongst others).
Stayed 4 nights in Sep 2023
Response from Steve Sciberras on 27 Oct 2023
Dear GuestThank you for your feedback. Apologies for not being able to satisfy your expectations. We will look into the matter and will definitely resolve the issue in a short time.RegardsSteve SciberrasDirector

6/10 Okay

gilbert

Travelled with partner
Lack of shelving in toilet area and poor lighting there
Stayed 3 nights in Oct 2023
Response from Director on 6 Oct 2023
Dear GuestVery sorry we did not reach your expectations in the bathroom department.We will review the problems highlighted in your comments and will do our utmost to rectify.RegardsSteve Sciberras

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service
Good Service
Stayed 7 nights in Sep 2023
Response from Steve Sciberras on 6 Oct 2023
Dear GuestThank your feedback. Glad that you have enjoyed your stay and our hospitality.RegardsSteve SciberrasDirector

6/10 Okay

ahmed, Tripoli

Stayed 3 nights in Sep 2023
Response from Steve Sciberras on 6 Oct 2023
Dear GuestIt seems that you were not totally happy with your stay but you did not elaborate.Unfortunately we cannot address any issues that you might have experienced.RegardsSteve SciberrasDirector

2/10 Terrible

Mary

Travelled with partner
Disliked: Amenities, property conditions & facilities
It does not quality as a 4 star hotel, not even 2. Room is outdated, curtains very wrinkled, furniture scratched and old. Elevator is ultra slow. Bathroom toiletries are the very basic. Over and above, no bottled water is provided in the room for coffee or tea, when I asked the guy at the front desk about it, he said you either go buy it for a nearby shop or wait till morning until the bar opens and you buy it from there!! The ad and pictures do NOT reflect the reality of the place. We were very dismayed. The only good thing in that place was the lady with the black long hair at the front desk who was very nice and helpful.
Stayed 1 night in Sep 2023
Response from Steve Sciberras on 15 Sept 2023
Dear GuestFollowing your comments about your one night stay with us, i have to ask if you found anything broken in the so called out-dated room? Maybe you did not like the colour of the furniture or the colour of the paint on the wall but all functions in good order. Was the elevator broken down, malfunctioning? Lifts are just 2 years old in Argento. Bathroom toiletries consist of soap, body lotion, shampoo and conditioner plus tissues, sewing kit, laundry bag, shoe shine and shower cap. These are replenished daily as well. Toothbrush/toothpaste and shaving kits free on request….bathrobe and slippers same thing….hardly basic amenities.Last but not least….still i fail to understand why one goes to the bar and demands a free bottle of water.RegardsSteve SciberrasDirector

8/10 Good

Maciej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a family pick
Way tooo busy for a family trip plus we have to ask reception to help with noise in the rooms. We have this issue contstantly. They were super nice but guest were so laud at night plus you can hear noises from the street as well.
Stayed 14 nights in Aug 2023
Response from Steve Sciberras on 1 Sept 2023
Dear GuestThank you for your review….we do pur utmost to keep our guests happy and enjoy a good stay with us. The period chosen coincided with the village festa and hence brought with it more noises in the area which we do not have any control on.RegardsSteve SciberrasDirector

10/10 Excellent

Dyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Argento was outstanding, we loved our 5 days staying at the Hotel. The staff were all friendly and helpful the room was spacious and clean, the beds were comfortable and the Buffett breakfast was great. We cannot fault our time a perfect place to stay if visiting St Julian.
Response from Steve Sciberras on 4 Aug 2023
Dear GuestThank you for your review. Glad that you have enjoyed your stay and our hospitality.RegardsSteve SciberrasDirector

10/10 Excellent

Wameedh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and nice staff
Stayed 5 nights in Jul 2023
Response from Steve Sciberras on 27 Jul 2023
Dear GuestThank you for your review. Glad that you have enjoyed our services and hospitality.RegardsSteve SciberrasDirector

8/10 Good

Glenn

Liked: Cleanliness, staff & service
Location was pretty decent and the rooftop pool was pretty nice. The rooms did have a dated feel to them as well as the bathroom for four-star hotel. The breakfast buffet was pretty good although no one told us about the option to get custom made omelettes waffles or pancakes so if you stay there, make sure you start that on the first day! We didn’t know until day three.
Stayed 4 nights in Jul 2023
Response from Steve Sciberras on 16 Jul 2023
Dear GuestThank you for your review. Glad that you have enjoyed our services including breakfast. Apologies if our restaurant staff did not explain properly on your first day of breakfast and did not show you to the black board on the wall with all breakfast items on offer. We will see to address issue in a better way.RegardsSteve Sciberras Director

8/10 Good

Aisha Reveca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Steve Sciberras on 9 Jul 2023
Dear GuestThank you for your feedback.RegardsSteve SciberrasDirector

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Steve Sciberras on 19 Jun 2023
Dear GuestThank you for your feedback.RegardsSteve SciberrasDirector

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Next to a building site
Unbelievably noisy
Stayed 3 nights in Jun 2023
Response from Steve Sciberras on 19 Jun 2023
Dear GuestUnfortunately Malta is small in size and construction is part of life on the island. The building close to the hotel is nearly finished and in a matter of days we will be back described as to be in a quiet zone in a lively neighbourhood.RegardsSteve SciberrasDirector

10/10 Excellent

Milciela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! I enjoyed my stay. The hotel is close to everything, the bus stop, dining options, etc. Friendly staff and we were able to keep our luggage stored until check-in. We were able to check-in one hour earlier too. The breakfast was very delicious. The area also felt very safe and very tourist friendly. Lots of things to do and see. Malta’s bus service is also very good.
Stayed 3 nights in May 2023
Response from Steve Sciberras on 2 Jun 2023
Dear GuestThank you for your review. We are very glad that you have enjoyed your stay with us.Regards Steve Sciberras Director

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 4 nights in May 2023
Response from Steve Sciberras on 23 May 2023
Dear GuestThank you for your review. Glad that you have enjoyed our hospitality.Regards Steve SciberrasDirector

10/10 Excellent

Zenab

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely spacious hotel, the breakfast was very tasty and had a lot of variety. Barham the receptionist was very lovely and sweet. 10/10 recommend
Stayed 5 nights in Feb 2023
Response from Steve Sciberras on 16 Feb 2023
Dear GuestThank you for your review. Glad that you have enjoyed your stay and our hospitality.Regards Steve SciberrasDirector

10/10 Excellent

Ravindran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff at this hotel are very good and always went out of the way to make our stay comfortable. thanks to the staff in the reception , breakfast room and the cleaning staff.
Response from Steve Sciberras on 19 Dec 2022
Dear GuestThank you for your review. Glad that you have enjoyed your stay with us.Regards Steve Sciberras Director

10/10 Excellent

Paul, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased with this hotel, the staff were very friendly and helpful and went the extra mile especially the manager of the breakfast buffet, (who would greet us by name). The buffet was well laid out and a good selection. Beds slightly uncomfortable, but overall a good choice and good value for money
Response from Steve Sciberras on 11 Dec 2022
Dear GuestThank you for your review and glad that you have enjoyed our services and hospitality.Regards Steve Sciberras Director

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff very good - helpful and friendly. The bed sheets don’t fit the bed and often mattress is exposed. No plug for bedside table poor design. Hotel good value for money. Houskeeping knock on the door very early in the morning to service the room and there is no DND sign.
Response from Steve Sciberras on 10 Nov 2022
Dear GuestThank you for your review. Glad that you have enjoyed your stay and our hospitality.We have taken note of your comments and will act to rectify any shortcomings.Just to clarify, DND sign is placed in the Guest Information File found under Tv.RegardsSteve SciberrasDirector

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2022

10/10 Excellent

Angus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service from front desk team, the breakfast was good! Rooftop pool had really good views of the city. It was unfortunate the hotel is next to a construction site at the moment.
Stayed 6 nights in Oct 2022
Response from Management on 25 Oct 2022
Dear Guest,We appreciate your feedback and would love to host you again at another opportunity. Have a wonderful season!

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel great views over the bay quiet street just off the main one. Hotel staff very friendly and room cleaned every day. Nothing to fault
Stayed 14 nights in Aug 2022
Response from Steve Sciberras on 4 Sept 2022
Dear GuestThank you for your review. We are glad that you have enjoyed your stay with us.RegardsSteve SciberrasDirector

8/10 Good

Marco, Palatine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice little boutique hotel a couple minutes walk from Paceville without being in Paceville and without the noise. Close enough to the bay, lots of restaurants and a great walk from St. Julians all the way to Sliema - if you're up for it. Nice pool!
Stayed 1 night in Jun 2022
Response from Steve Sciberras on 3 Jul 2022
Dear Guest Thank you for your review. Glad that you have enjoyed your stay with us and found our hospitality and services to your liking. Regards Steve Sciberras Director

8/10 Good

Colin

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022
Response from Steve Sciberras on 12 Jun 2022
Dear Guest Thank you for tour feedback. Regards Steve Sciberras Director

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Argento hotel itself is very good. The only thing i have against it is its location. I prefer to be near the sea and not in such a built up area. Ok for the younger generation. Just not my cup of tea.
Stayed 3 nights in Jun 2022
Response from Steve Sciberras on 12 Jun 2022
Dear Guest Thank you for your review. Glad that you enjoyed our hospitality and services. Regards Steve Sciberras Director

10/10 Excellent

Anne Marie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from Steve Sciberras on 16 May 2022
Dear Guest Thank you for your feedback. Regards Steve Sciberras Director

10/10 Excellent

Sebastián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Worth every penny
Stayed 6 nights in Oct 2021
Response from Steve Sciberras on 8 Nov 2021
Dear Guest Thank you for your review. Glad that you have enjoyed our services and hospitality. Regards Steve Sciberras Director

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2021
Response from Steve Sciberras on 10 Oct 2021
Dear Guest Thank you for your feedback. Regards Steve Sciberras Director

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was amazing and I would definitely like to return.
Stayed 7 nights in Sep 2021
Response from Steve Sciberras on 28 Sept 2021
Dear Guest Thank you for your feedback. We are glad that you have enjoyed your stay with us. Regards Steve Sciberras Director

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel with a great breakfast. However on our first morning by the pool the manager come over to us in front of other guests and told us off like children for having a bathroom towel around the pool. Beach towels not given in the room, you have to ask. This is not shown anywhere. If you want it washed it’s 5 euros which is outrageous as it’s a reasonably expensive hotel to stay in.
Stayed 12 nights in Sep 2021
Response from Steve Sciberras on 13 Oct 2021
Dear Guest Thank you for review. I just would like to point out that the person who spoke to you was not the hotel manager. Please keep in mind that different nationalities have different commands of the english language. It is indeed unhygienic to place the room towel on the sunbeds or on the floor around the pool area and then use it to dry yourself after a shower in your room. This is the reason why we offer free pool towels to every guest. In order to make people aware that washing items unnecessarily damages the environment, we levy a charge if it needs to be replaced during your stay. When any guests bring their own towels on their holiday, nobody washes or replaces them during a short stay. Regards Steve Sciberras Director

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a good location in Saint Julian’s - far enough away from the noisy party strip. The hotel is clean and recently refurbished - but not fancy for a 4 star hotel. The pool is nice but not very big. Overall a good stay.
Stayed 4 nights in Aug 2021
Response from Steve Sciberras on 26 Aug 2021
Dear Guest Thank you for your review. We are glad that you have enjoyed your stay and our hospitality. Regards Steve Sciberras Director

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021
Response from Steve Sciberras on 18 Sept 2021
Dear Guest Thank you for your feedback. We are glad that you have enjoyed our hospitality and services during your stay. Regards Steve Sciberras

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2021

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel
Great hotel in excellent location, lovely rooftop pool & beautiful breakfasts with loads of choices.
Stayed 9 nights in Jul 2021
Response from Steve Sciberras on 30 Jul 2021
Dear Guest Thank you for your review. Glad that you have enjoyed your stay and our hospitality. Regards Steve Sciberras Director

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, breakfast was excellent and a covod free experience. Rooms were comfortable and cleaned daily.
Stayed 7 nights in Jul 2021
Response from Steve Sciberras on 19 Jul 2021
Dear Guest Thank you for your review. Glad that you have enjoyed your stay with us. Regards Steve Sciberras Director

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Steve Sciberras on 15 Jun 2021
Dear Guest Not very helpful with your lack of comments and anonymous signature. It would have been more helpful to know where you feel that we did not reach your expectations. Certainly we do offer an excellent value for money. Regards Steve Sciberras Director

10/10 Excellent

CHRIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2020
Response from Steve Sciberras on 14 Oct 2020
Dear Guest Thank you for your feedback. Glad that you have enjoyed your stay with us. Regards Steve Sciberras Director

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Steve Sciberras on 13 Oct 2020
Dear Guest Thank you for your feedback. Glad that you have enjoyed your stay with us. Regards Steve Sciberras Director