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elegant hotel, old school tea service, great location. however found beds to be very soft and noisy with constant squeaking - could also hear bed movements from upstairs room. these should be updated; excellent and friendly service all around
The hotel was beautiful and the service was impeccable. We couldn’t have picked a better location to be. Piccadilly Circus is literally just outside the door, along with world class shopping on Regent Street. Plenty of pubs and restaurants within walking distance. If I had one negative thing to say, ...
Hotel staff was very accommodating! Excellent Service! One downfall: King bed was uncomfortable...you can feel the crease where two twin mattresses was placed together to create a king size bed. It was really bad on my back!
Location was superb , walking distance to many things , restaurants , stores , bars . Don't forget to visit the wine bar in the basement of Fortnum & Mason which is right next door , their restaurant on the ground floor was excellent too , very creative .
Good location with close access to the Green Park tube station. Room decor was dated and worn. Bed used a second mattress instead of a box spring for the bed base. It was nice to have a refrigerator in the room.
Hotel is in a great location to walk to many attractions. The hotel itself is unimpressive. Needs to be freshened up and seems more like a 3 star than 4 star.
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