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elegant hotel, old school tea service, great location. however found beds to be very soft and noisy with constant squeaking - could also hear bed movements from upstairs room. these should be updated; excellent and friendly service all around
Excellent facility with extremely well-run Club room. Staff very polite and well-trained. Superb location at Hyde Park Corner convenient to all West-End and Kensington sites.
Good location. Hotel room clean comfortable with all you need. Staff couldn't do enough for you, very helpful !! Didn't eat breakfast was far too expensive £22 per person.
I had a great experience at this hotel and recommend it for value, location, staff friendliness and efficiency - just a really good stay. I will definitely make this my hotel of choice in London. Front desk staff were very polite, efficient and friendly and absolutely willing to help; concierge very ...
fantastic staff. once I am in lobby almost all staff address me with my sir name. which makes a guest feel so personalized. rooms are very comfy. nice view. late nite room service is bad including food quality. amazing service with drop off within 2 mile radius by Rolls Royce complementary service. ...
Hotel was clean but a bit shabby which I didn’t mind as the location was fantastic , close to all major shopping areas and attractions. The breakfast was a bit farcical, my table was given to another guest and I had to sit elsewhere. There was a queue for the coffee machine in the morning, for a ...
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