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elegant hotel, old school tea service, great location. however found beds to be very soft and noisy with constant squeaking - could also hear bed movements from upstairs room. these should be updated; excellent and friendly service all around
We stayed for 4 nights with 2 teenage children. It was our first time in London. Room was 2 Queen beds and had ample space. Breakfast was excellent as were service staff. Definitely get breakfast included if you can. 15 minute walk to Buckingham Palace, 2 minutes to Piccadilly Circus and subway. ...
The hotel was beautiful and the service was impeccable. We couldn’t have picked a better location to be. Piccadilly Circus is literally just outside the door, along with world class shopping on Regent Street. Plenty of pubs and restaurants within walking distance. If I had one negative thing to say, ...
Everything is very good at this hotel. The only negatives are the elevators, 2 small ones, are very slow and not adequate fir the size of the hotel. Also, too expensive. Other than that very good.
Hotel staff was very accommodating! Excellent Service! One downfall: King bed was uncomfortable...you can feel the crease where two twin mattresses was placed together to create a king size bed. It was really bad on my back!
Luxury hotel in great location in West End of London close to theatres & restaurants. Our King room and bathroom were a good size with everything we needed - from toiletries and bathrobes to umbrellas. Staff were very friendly and helpful. Room was not ready on arrival, but staff called as soon as ...
Good location with close access to the Green Park tube station. Room decor was dated and worn. Bed used a second mattress instead of a box spring for the bed base. It was nice to have a refrigerator in the room.
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