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Hotel is in a great location to walk to many attractions. The hotel itself is unimpressive. Needs to be freshened up and seems more like a 3 star than 4 star.
Good location with close access to the Green Park tube station. Room decor was dated and worn. Bed used a second mattress instead of a box spring for the bed base. It was nice to have a refrigerator in the room.
elegant hotel, old school tea service, great location. however found beds to be very soft and noisy with constant squeaking - could also hear bed movements from upstairs room. these should be updated; excellent and friendly service all around
This is ideal for access to Piccadilly and Regent Street. The staff were well trained and attentive. The food in the restaurant was above average and the room was very comfortable. The WiFi was good too.
Hotel staff was very accommodating! Excellent Service! One downfall: King bed was uncomfortable...you can feel the crease where two twin mattresses was placed together to create a king size bed. It was really bad on my back!
The hotel was beautiful and the service was impeccable. We couldn’t have picked a better location to be. Piccadilly Circus is literally just outside the door, along with world class shopping on Regent Street. Plenty of pubs and restaurants within walking distance. If I had one negative thing to say, ...
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