My experience at this hotel fell far short of expectations. Upon arrival, there was no assistance with our bags, and the receptionist's rudeness added to the initial frustration. The room we were given was a stark contrast to what was advertised online – instead of a recently refurbished room with a balcony, we ended up in the dilapidated old section of the hotel.
Throughout the stay, the hotel was excessively noisy, with disturbances lasting until 1 am. The source of the noise was people partying and women soliciting business from local massage parlors, making it challenging to rest peacefully. The bathroom emitted a sewage odor, and the room itself was unclean, marked by cigarette burns on the furniture.
Attempting to rectify the situation, we spent our entire stay trying to secure the room we had initially paid for, but our efforts were in vain. The breakfast options were limited and subpar, not aligning with the promised standards of a 4-star establishment.
While the spa and pool offered some solace, it's important to note that the positive aspects were overshadowed by the overall disappointing experience. I would caution others against choosing this hotel, as it seemed more aligned with a 3-star rating rather than the advertised 4 stars. The hotel may cater to party-goers, but for those seeking a comfortable and pleasant stay, I would recommend exploring other options in the area.