Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from England

A hub of relaxation in a bustling resort :)

Posted 23-Aug-2015
Fab staff, lovely breakfast, comfortable room and fab pool with delicious cocktails delivered to your lounger. The hotel provides towels for the pool and beach towels which you can borrow. The spa delivers a very relaxing massage and the restaurant is tasty too. After a busy, hot stroll along the beach The Nap is the perfect place to come back to and relax. The rooms are spacious, with lovely a big balcony. It is attended to daily, with mini bar being replenished with water & soft drinks. Loved having a fresh dressing gown each day and rooms also have a beach bag, flip flops and umbrellas to use. A really lovely stay!
5 out of 5
Recommended
for Everyone
by A verified traveller from 横浜市

最高のおもてなし

Posted 19-Aug-2015
ホテルの無料アップグレード、室内の清潔さ、センスの良さ、チェックアウト後のプール及びシャワールームの利用など挙げればきりがありません。また、当方の不注意でスリにあい、鍵を紛失してしまいましたが迅速な対応をとっていただきました。本当に至れり尽くせりでした。
5 out of 5
Recommended
for Everyone
by A verified traveller

nice place close to beach.

Posted 03-Aug-2015
the hotel is clean and convenience. close to beach and shopping center.
4 out of 5
Recommended
for Everyone
by A verified traveller from indonesia

Posted 28-Jul-2015
Kamar yg kita dapat ada bau kelembapan. Kita book tipe "daylight view" room, yang berada di building yang tidak sama dengan lokasi di mana kita check in. Kita langsung request kepada host yang mengantar Kita ke kamar kita untuk ganti kamar. Tetapi Kita langsung disarankan untuk coba membuka a/c dulu dan membiarkannya nyala utk berapa lama. By hari kedua, hotel staff offered untuk memindahkan kita ke kamar yang lain in the same building hari esoknya. Tapi karena Kita harus berangkat pagi2 untuk ikut day tour ke Phi Phi island, kita hanya meminta extra keycard supaya membiarkan a/c jalan sepanjang hari. Tetapi kondisi bau kelembapan tetap sama. Apart from the room condition, everything else was pleasant at Nap Patong. Breakfast food selection was adequate and I enjoyed the one time complimentary fruit plate that we asked from the bar area with a voucher given to us during check in.
4 out of 5
Recommended
for Couples
by A verified traveller from 東京・日本

おしゃれなデザイン

Posted 28-Jul-2015
Pros: デザイン性の高さ
Cons: 部屋もデザイン性が高く、それゆえ(というのか)トイレが密室ではなく、音が丸聞こえ。 滞在期間中、大の方は、ロビーのトイレを利用しました。。。
Location: 海まで数分。
到着したとき、ホールのデザインの素敵さにテンションあがりました。 スタッフも、英語にやや問題がある人もいましたが、総じて感じがよく、言葉の問題があれば、対応できるスタッフをすぐに手配する等、やってくれました。 朝食が無料でついていたのも、嬉しいポイントでした。
3 out of 5
Recommended
for Everyone
by A verified traveller from California

Close to Patong Beach and Bangla Road

Posted 29-May-2015
Pros: Proximity to beach, restaurants, and other activities.
Cons: Staff was okay, not overly friendly or accommodating.
Location: Bangla Road, private taxi city tour to see Phuket and the island, boat/canoe trip to see the surrounding islands - I would highly recommend both tours
We stayed at this hotel for 3 nights from May 15-18. It was conveniently located within a few blocks walking distance to Patong Beach and Bangla Road. There are numerous restaurants and stores nearby. There is a significant distance to Phuket Airport (one hour plus away) so we made reservations for a taxi shuttle through the hotel. The lobby and public areas are open and nicely decorated. However, there were many flies and mosquitos in both the lobby and restaurant areas. The rooms could use some updating, at least in the adjacent tower that we stayed in. WiFi worked but it was inconvenient to have to log in each time you needed to use it. Breakfast included with our room was fine, especially the made-to-order eggs and fresh fruit counter.
5 out of 5
Recommended
for Families
by Yiyun from China

很小清新的酒店,敞亮干净!

Posted 29-May-2015 on Hotels
很小清新的酒店,敞亮干净! 距离海滩很近,很方便
5 out of 5
Recommended
for Everyone
by A verified traveller from Irvine, ca

Friendly and 3-star luxury

Posted 25-May-2015
it is not the westin but it is a solid resort style boutique hotel. I would prefer to be here than a bigger more costly hotel, even if budget were not a big concern.
5 out of 5
Recommended
for Couples
by Ian

This traveller left a rating score only Posted 23-May-2015 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveller from narbonne

hotel très bien situé pas loin de la plage

Posted 20-May-2015
l'hotel mériterait un petit coup de fraicheur aussi bien l'extérieur que l'intérieur, idéalement situé par rapport à la plage et les restos,le personnel très agréable nous avons été bien acceuillis