Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, pool loungers
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Reviews of Paradise KohYao

4.5 out of 5
Paradise KohYao
24 Moo 4, T. Koh Yao Noi, A. Koh Yao, Ko Yao, Phang Nga

Reviews

8.6

Excellent

Rating 10 - Excellent. 126 out of 228 reviews" "
Rating 8 - Good. 60 out of 228 reviews" "
Rating 6 - Okay. 24 out of 228 reviews" "
Rating 4 - Poor. 12 out of 228 reviews" "
Rating 2 - Terrible. 6 out of 228 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hussein

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable place that creates beautiful memories
Stayed 5 nights in Apr 2024

8/10 Good

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
+ Clean room, comfortable bed + Sufficient lounging areas inside and outside the room, as well as at the beach + Reasonably private pool deck, depending on location of your room + Nice infinity dipping pool with strong massage jets + Sufficient drinking water provided. + Reasonably priced food, although some dishes lack flavour + Nice and clean yoga space at the beach + Definitely value for money + Friendly staff (only the GM having his breakfast among the guests looked a bit grumpy) - turn down service only on first night - low water pressure in shower - can hear neighbours through walls and bushes (but that is only an issue if you have inconsiderate neighbours) - sign in the room says that the property is smoke free, but guests smoke in the restaurant and on the deck (and ash tray is provided) - a fan at the outdoor terrace area would be great
Stayed 3 nights in Aug 2023

2/10 Terrible

Jimmy

Stayed 6 nights in Dec 2022

10/10 Excellent

Marina E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise by Nature.
We stayed at Paradise Koh Yao for 4 nights and were very sad to leave. Although isolated from the main part of Koh Yao Noi it is accessible by local road transport or hotel transfer by boat from Phuket. The views into the rainforest trees from our room and island views from beach are spectacular. Rooms are lovely and choice of onsite restaurants, choice of food is excellent. The service from staff is welcoming and friendly. A great place to stage day island trips from or just relax in luxury. We can’t wait to go back.
Stayed 3 nights in Jul 2022

10/10 Excellent

Maritza

Travelled with group
Liked: Cleanliness, staff & service, room comfort
A real paradise!
Stayed 2 nights in Jul 2022

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2022

6/10 Okay

fiona

Travelled with family
Liked: Property conditions & facilities, room comfort
Prison in paradise
On paper this should be a future favourite, however the cynical way in which this company has gone about ensuring that you can’t leave for the duration of your vacation along with sky high pricing ensures we will not be returning. Front of house Staff are surly, unhelpful and clearly numb to the constant bewilderment of guests when quoted for transport or activities. I appreciate that a place like that has high costs but 9000 bht for a boat to Phuket for 3 people is a disgrace (we did it for 2500) if you decide to have your spine realigned and book their vehicle to go into “town” you will have to endure 2.5 km of very rough terrain (deliberately left this way so you cannot rent your own vehicle and escape more regularly) cost 1000 bht. We were dropped in a small area that was mostly closed well away from the other hotels on the island to be collected 2 or 7 hrs later. We were done in 20 mins (case full of Chang 50bht each rather than 500 bht at the hotel !!) it’s such a pity that they’ve chosen to make it so ridiculously expensive as it’s in a beautiful spot. The rooms are very small compared to Santhiya on yoa Yai where we had been the previous week and much more expensive. Food is good but very expensive, there is no gym and activities like kayaking are charged where they were free at Santhiya. WiFi is very good as are tv options but despite all this we will not return to stalag 2022
Stayed 7 nights in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Kie on 21 Dec 2021
Thank you for your review. We hope to hav an opportunity to welcome you back soon.

6/10 Okay

Verified traveller

Only good staff Beach is too poor BF was old brad
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort, very relaxing few days
Really lovely and private resort with beautiful room and open jacuzzi/shower. We had a great two night stay here and loved it - very private, good massage on the beach (only for guests), private longtail boat trip (booked through the hotel) to James Bond Island which I’d highly recommend! Lots of options on the menu and great breakfast also. Pool was lovely and had a scenic view of the beach from it. Suitable for couples, friends and young families. Only thing I’d recommend is to get the hotels speedboat rather than public boat/taxi as it’s a much more comfortable ride - also, the resort does have numerous creepy crawlies as it is so private.
Stayed 2 nights in Jan 2020
Response from Kie on 30 Jan 2020
Thank you for your review. Your comment is very important to us. We hope to have an opportunity to welcome you back in the near future.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay. The staff are always happy to help and book any trips you like. You are a captive audience and they massively overprice food and drinks, this is the only downfall, but a pretty big one as a drink alone is over double the price of everywhere else.
Stayed 3 nights in Jan 2020
Response from Kie on 27 Feb 2020
Thank you for your comment. Your opinion is important to us to improve our service. However, the price is the challenge for us as we have to order it from the mainland and the shipment costs to the island are quite high. We are trying to find a solution for the shipment costs and will certainly improve in the future. With best regards,

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable, the best hotel I’ve stayed at!
Absolutely amazing place, would recommend 100%
Stayed 1 night in Jan 2020
Response from Kie on 8 Jan 2020
Thank you very much for your review. Your comment is really important to us. We hope to have an opportunity to welcome you back in the near future.

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to relax with amazing views and food.
Everything was excellent, great room, amazing views, delicious food and very friendly staff. Totally recommended. The only small issue we had was that we couldn't fill the spa in the room with hot water every day, but given the location and remoteness of the place it understandable. Totally recommend.
Stayed 2 nights in Dec 2019
Response from Kie on 7 Jan 2020
Thank you for your review. Your comment is really important to us. We are glad that you had a nice stay with us and hope to have an opportunity to welcome you back here in the near future.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It was amazing. The photos don't do justice!
Stayed 5 nights in Dec 2019
Response from Kie on 6 Jan 2020
Thank you for your review. Your comment is really important to us. We hope to have an opportunity to welcome you back here in the near future.

8/10 Good

Bancsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019
Response from Kie on 6 Jan 2020
Thank you for your review. Your comment is really important to us. We hope to have an opportunity to welcome you back here in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise Koh Yao is stunning! We stayed in a jacuzzi studio for one night then upgraded for our final night to the treehouse - both are beautifully designed and the treehouse upgrade was more than worth it for a little treat! Not a detail is missed in the treehouses, stunning decor and a real luxurious feel! The resort overall is beautiful being situated both within the jungle edge and on the beach, best of both worlds! You really do feel emerged in nature here with absolute luxury surroundings! We had spent the last two weeks travelling Thailand so this was just what we hoped for and more! The spa is beautiful also, so tranquil. All staff so so friendly and helpful and the food was absolutely delicious! We just wish we had had more time to spend here. The only slight down side is the accessibly albeit I would argue that adds to its charm and really does mean peace and tranquillity can be achieved. It also does mean however you aren’t able to explore the rest of the island as freely. You can book onto tours, which we didn’t do as we were here to relax and had already explored from a previous resort on the island. A moped on the access road would prove tricky if you are not experienced. We loved every moment of our stay and will 100% be back!
Stayed 2 nights in Dec 2019
Response from Kie on 9 Dec 2019
Thank you for your comment. We really appreciate your feedback. We hope to have an opportunity to welcome you back in the near future. With best regards,

10/10 Excellent

C.M.

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise by name & paradise by nature . Lots of wildlife . This suited us but if you want night life or lots going on this wouldn’t be for you
Stayed 3 nights in Nov 2019
Response from Kie on 23 Nov 2019
Thank you for your review. We really appreciate your comment. We hope to have an opportunity to welcome you back in the near future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise is paradise!
Fantastic location and almost all the staf made a 100 percent effort to be helpful. The pool is superb and the surrounding gardens create an incredible atmosphere. The restraints offered a wide variety of great food at reasonable prices. We stayed 9 nights in one of the private pool villas and it had a spectacular view over the beach and sea to the magnificent islands. Great value and we would definitely come again. Very romantic spot.
Stayed 9 nights in Oct 2019
Response from Kie on 23 Nov 2019
Thank you for your review. We really appreciate your comment. We haope to have an opportunity to welcome you back in the near future.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious villas, but that’s about it your on a island with a lot of bugs and insects and crabs etc. but most importantly the rooms aren’t fully sealed off we had bugs and mosquitoes all over the place the management couldn’t do anything about it, we stayed in over 10 different places and this was by far the worst experience I wouldn’t recommend it.
Stayed 2 nights in Oct 2019

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Kie on 29 Oct 2019
Thank you very much for your review. We really appreciate your feedback! Hope hope to have an opportunity to welcome you back here in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from Kie on 29 Oct 2019
Thank you for your review. Should there be anything that we can improve, please let us know and we will keep the service and our product improving. Thank you in advance,

10/10 Excellent

Mary, Dallas, TX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my goodness- this place is truly paradise. Everything there went beyond my expectations. We thought this was pretty much a nice bungalow to stay at, but in actuality it is a full-on resort that is isolated from anything else. The only reasonable way to reach the property is by boat route (the hotel offers 2 departure times a day to and from Phuket) and I would highly suggest booking that and not messing around with your own means of getting there. We took a hotel "shuttle" to the village on the island and the road is a small jungle trail that only a four wheel drive type of car could probably handle. We were greeted off our small resort speedboat from Phuket with warm hand towels and a refreshment and an orientation around the property. We also were given coupons for a free yoga session, free drink at the bar and free island snorkeling excursion. The room is very beautiful and there are turn down services throughout the day, which is good because dirt is prone to settle in the room. It is a nice, clean room with good A/C, but also you don't forget that you're on the outskirts of the jungle. The bed has elegant netting around that alleviates any worries of dirt or bugs disrupting your sleeping. We got the jacuzzi room and the bathroom was open air with shuttered windows. There are three restaurants on the property and they were delicious and also the only choice of food- which was fine because they weren't too expensive and had lots of options.
Stayed 2 nights in Jul 2019
Response from Kie on 24 Jul 2019
Thank you for your comment. Your review is valuable for us as it helps us to improve our service. We look forward to have an opportunity to welcome you back to Paradise Koh Yao in the near future.

10/10 Excellent

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a fabulous location.
Stayed 1 night in Jul 2019
Response from Kie on 22 Jul 2019
Thank you for your comment. It can help us to improve our service. We hope to have an opportunity to welcoming you back here in the near future.

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
I hate to be that American that complains about not having WiFi on an island but I think that if you are going to claim you get WiFi in your room, then you should have WiFi. Simple as that. I was under the impression that I was going to have “high speed internet” as their website claims, which was important to me as I need to keep in touch with my lawyer back home about a personal issue. Additionally, everything on the resort is overpriced. If you think you’re saving money booking rooms, just remember you’re going to be making it up elsewhere on the island whether it’s food, drinks, or excursions. Every time I ate dinner, my food came out from the kitchen and they sat it down on some table in the back. I watched it sit there. Was never told that I had to go pick it up, which I didn’t. They just forgot to give it to me. And then when I asked, they just brought me that plate that sat there for 15-20 minutes and just got cold. Not sure how that works but I paid for cold food two nights in a row. Last, I absolutely love that staff is employed by locals on the island. However, when it comes to front desk matters, I think there should be better staffing.
Stayed 5 nights in Jun 2019

10/10 Excellent

Nikolaos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place and people!
We went for our honeymoon and it was fantastic to stay there for almost a week. There are no words to describe how great it is! The hotel is very organized and environmental friendly. The room was incredible with the best view I have ever seen. Not to mention watching the sunrise in the bay from your bed is magical! The people are very helpful and nice and the environment is very relaxing. We did a lot of activities and we really liked the painting and visiting islands as well as canoeing and spa. The restaurant was nice and we really enjoyed the happy hour at the bars. Hopefully, we will be able to visit again! Highly recommended!
Stayed 4 nights in Feb 2019
Response from Kie on 22 Jun 2019
Thank you for much for your comment. We appreciate your feedback and The Paradise Koh Yao team look forward to have an opportunity to welcome you back here in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in May 2019
Response from Kie on 15 May 2019
Thank you for your compliments. We are happy to know that you had a wonderful time with us. We look forward to welcoming you back here in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel/beach I have ever been to. The front desk was very accomodating. Julien is very kind and helpful. “Oh,” the masseuse, is extremely gifted. Our island hopping excursion with Todd was perfect. Thank you to the Paradise Koh Yao!!
Stayed 1 night in Apr 2019
Response from Kie on 22 Jun 2019
Thank you for much for your comment. We appreciate your feedback and The Paradise Koh Yao team look forward to have an opportunity to welcome you back here in the near future.

6/10 Okay

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Paradise
We stayed here on our way to Koh Jum - it was absolutely fabulous - gorgeous rooms, fab food, quiet and just perfect. We decided to return a week later and it was so very disappointing! There was a wedding and the hotel was full - this changed everything! The service was poor, the food was poor (we got food poisening in The Al Fresco restaurant) it was noisy, full of kids - it was really sad. This hotel is in a fantastic spot, very private and peaceful with great staff and a good quality restaurant. The food was excellent the first week but on our return we had to send food back numerous times. The day trip to Phang Nga Bay was brilliant with a great guide, the shuttle to town was good. If we hadn't returned I would be giving this hotel five stars because it truly is amazing. You feel like your'e in the middle of the jungle. If you want to do anything other than relax forget it, it's a half hour drive into the tiny village and everywhere shuts at 9pm.
Stayed 3 nights in Apr 2019

4/10 Poor

Tai Tsung

Liked: Cleanliness, property conditions & facilities, room comfort
Bad Experience
The staff are good and friendly except two occasions. Me and my Friend were not happy . The front office supervisor is not friendly and put in a stein face and unfriendly gesture. She better know how to service customer in the correct way. If not she should not be working in the hospitality industry. It was a very very hot day. I asked the staff if we are able to have more drinking water. Without even thinking and have pleasant thought , the staff just said a straight No. That is very bad. Even if there is a charge we are willing to pay. But saying No to a request that is reasonable I think it is not a good one. I stayed there second time but my Friend stayed the very first time and the experience is not good. We will not stay again. Good luck to them.
Stayed 1 night in Mar 2019

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful Paradise with an amazing view
A true paradise on such a lovely tranquil beach. Birds, nature and everything about this place was wonderful! We had the splash pool villa with a lovely view. Friendly staff. The food was amazing and quite reasonably priced. The tranfer back by 4x4 was not cheap but it was a 45 minute drive to the pier for ferry pickup and we were on time and well looked after. Would love to return.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very special place and we loved every minute there. The staff were wonderful, the food is excellent and the treehouse villas are simply amazing. Upon arriving there was a slight mistake over our booking and the staff made up for their error quickly - offering us several free dinners and spa treatments. We would recommend this to everyone and will definitely be back soon
Stayed 8 nights in Jan 2019

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Oriental Hornbills in the trees in front of our room in the morning was amazing. The lush, forest and gardens. Very tropical. Food was good.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room/bed was comfortable, great amenities. Outside shower and balcony with great views of the ocean. Restaurants have great food and prices weren’t too bad. Hotel surroundings are well kept, nice beach. Unfortunately you are kind of stuck in the hotel unless you want to pay expensive fees to get out and explore the remaining of the island.
Stayed 3 nights in Nov 2018

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful perfection
An absolutely beautiful setting for a quiet getaway. The resort itself is beautiful and the rooms are very well thought out. The bed was very comfortable and I thoroughly enjoyed dinner. The location is isolated and best reached by boat. This would be a great place for a honeymoon, romantic couples getaway, or restful recuperation time with a good book. I loved this place and will be back.
Stayed 1 night in Dec 2018

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Paradise!
Stayed 3 nights in Nov 2018

10/10 Excellent

Julie, Denver, co

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was secluded and beautiful. Staff was very friendly and accommodating.
Stayed 3 nights in Nov 2018

10/10 Excellent

Gus, Spokane, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort with an exclusive beach! Great service!
Stayed 9 nights in Oct 2018

10/10 Excellent

Gediminas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Shani

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Jules, Brighton, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bliss
Sitting on the hammock on my balcony listening to the wind as it rustles through the tropical trees and gentling moves the leaves. Ahhhh...bliss! It is absolutely beautiful here. Serene, refreshing and inspiring. The scents of the tropical landscape and sea create a heady ambience that is both restorative and mesmerizing. The Thai people that work at the resort come from the island Koh Yao Noi and are so gentle. The resort provides work, training and an income for them, thus giving them an opportunity to flourish and develop. I love that part of this.
Stayed 1 night in Sep 2018

10/10 Excellent

Stephen, Atlanta, GA

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent resort. The friendliness of the staff and paradise feel of the entire resort made vacationing at Paradise KohYao and memorable experience. Every one of the staff members make you feel as though you are a most welcome guest. This place is a gem and we look forward to returning to Thailand and, especially, Paradise KohYao in the future.
Stayed 9 nights in Jul 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
Terrible... very expensive... room covered in bugs & lizards... smell from bathroom of raw sewage... used jacuzzi once until noticed scum in water... food- not great... got raw chicken satay... had salad rest of trip... pizza disgusting.. breakfast ok.meals cost average €45 for couple so expensive for thailand.view was amazing but same view for half price in ko phi phi island...
Stayed 2 nights in Jun 2018

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
As the name says, Paradise!
Stayed 5 nights in May 2018

10/10 Excellent

Anam, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in paradise
It was a great stay at Paradise Koh Yao, highly recommended to others. Not too many tourists on the island and can enjoy the natural beauty.
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Literally Paradise!! From the staff to the food to the rooms - THS hotel was perfect!!
Stayed 2 nights in Jan 2018