Excellent hotel for family stay..
Posted 26-Jun-2016 on Hotels
Hotel staff r excellent start from front desk to restaurant.
I stayed in day light room which is at old building.on arrival day after taking shower with little warm water,found the whole room surface had moisture condensation,even bed linen also feels moist which I pointed out to their front desk, for which they don't had any clue.
I foundout that their bathroom & toilet has separation wall where exhaust fan is only at toilet side & bathroom don't have any exhaust fan,that's why all steam vapours from bathroom r condensing inside room,which I have narrated to front desk as well as wrote in my feedback form of the hotel too.
Otherwise hotel is excellent for stay & surely I would like stay in my next visit too.
Comment from Hotel Management
05-Jul-2016 by Giew, Hotel Management
Thank you very much for staying with us during your recently trip to Phuket. It is very nice to learn that you had a pleasant with us. However we noted your comment regarding some moisture condensation in room. Please accept our sincerely apology for the inconvenience cause to you. Your comment is important feed back to continue improve our service standard and the concern manager has been asked to review the situation.
Once again thanks for sharing your experience and hope to welcome you back to Nap Patong again.