Ratings based on 658 Verified Reviews

4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney Australia

Nice modern hotel close to enough to town centre

Posted 23-May-2017
Pros: Location was good, close enough to everything and far enough away from the noise of Bangla Road. The beach was only about 200 metres away.
Cons: The Beauty Spa needs to be open and running.
Location: 24 hour convenience shop next door to hotel, ATM and Money Exchange office across the road. Walking distance to beach, shops and restaurants.
Very nice new, modern and clean hotel. The staff were friendly. Environmentally designed hotel, with a turtle theme throughout. The room was spacious and quiet, with a large balcony, which had a lounge, coffee table and fan. We had a view of the swimming pool. Bathroom was spacious. Buffet breakfast included. Gym, Pool table, room service, restaurant and bar onsite.
Comment from Hotel Management
29-May-2017 by Giew, Hotel Management
Thank you very much for your feedback. We appreciated for you staying with us and are proud to have a great opportunity in accommodating you on your recent trip to Phuket. It's our pleasure to learn that you had a wonderful stay with us and we are looking forward to welcome you back to Nap Patong again in the near future
5 out of 5
Recommended
for Everyone
by A verified traveller

The entire staff made this hotel they must go to h

Posted 16-May-2017
The entire staff made this hotel they must go to hotel for friendliness and service
Comment from Hotel Management
22-May-2017 by Giew, Hotel Management
Thank you very much for staying at Nap Patong during your recent trip to Phuket. We appreciated for your feedback. It's very nice to learn that you had a pleasant stay with us. We did share your comments with our team. We am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for sharing your experience, and looking forward to welcome you back to Nap Patong again
5 out of 5
Recommended
for Everyone
by A verified traveller from Australia

Good place to stay

Posted 15-May-2017
Pros: Location, friendly staff and quite area
Cons: Pool drink service
Location: Quite location but close to the night life. Restaurants and music just with in 5 minutes walk.
Staff were very welcoming from the start. Rooms were very spacious. Every thing looked clean and well looked after. The location was great, short walk to the beach and 2 blocks from the night life but still very quite and relaxing. Atm's and mini marts were right next door. We would definitely book again.
Comment from Hotel Management
22-May-2017 by Giew, Hotel Management
Thank you very much for staying at Nap Patong during your recent trip to Phuket. We appreciated for your feedback. It's very nice to learn that you had a pleasant stay with us. We did share your comments with our team. We am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for sharing your experience, and looking forward to welcome you back to Nap Patong again
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Second stay and a great hotel

Posted 24-Apr-2017
Pros: The staff, the location and the food are all equally top of my list at this hotel.
Cons: There are 2 things that could be improved, but i find these things at most hotels and there are the Wi-Fi and the gym equipment could be update.
Location: The location is ideally placed for the beach and the nightlife of Bangla road
This was my second visit to this hotel and again had no problems with my stay. they look after myself to the same high standard as the first visit. The rooms are well looked after, the staff are always pleased to see you and the breakfast is good quality and always varied. i have already booked my third stay at this hotel.
Comment from Hotel Management
26-Apr-2017 by Giew, Hotel Management
Thank you very much for staying at Nap Patong during your recent trip to Phuket. We appreciated for your feedback. It's very nice to learn that you had a pleasant stay with us. We did share your comments with our team. We am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again thank you for sharing your experience, and looking forward to welcome you back to Nap Patong again
4 out of 5
Recommended
for Everyone
by A verified traveller from D

Nice on the outside

Posted 12-Apr-2017
The hotel is beautiful don't get me wrong but they are extremely laxxed when it comes to cleaning the rooms, and only give 1 room key and if you loose it you have to pay, that to me is insane. Staff is friendly and overal stay was ok. Hotel does need an update even though it seems new.
5 out of 5
Recommended
for Everyone
by A verified traveller from KL

Great place with an awesome location

Posted 12-Apr-2017
Most eateries are just around the corner. Didn't have to take a cab or tuktuk anywhere. Great hotel very clean, rooms are great
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hoteIl. Big room, clean and close to all

Posted 30-Mar-2017
Pros: The room was 5 stars.
Cons: Cheaper laundry service.
Location: Beach is down the street. Bangla is a 10 min walk.
Just an amazing hotel. It was big and beautiful. Staff was really nice. Let us check in early and close to most attractions. Would definitely recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from Rhode Island

Close to the action without the noise

Posted 25-Mar-2017
Pros: Everything was good, location, staff, room
Location: Walking distance to Bangla Rd, our stay was short and we went on day trips, so did not get a good look of hotel, convenient place to sleep mostly.
Enjoyed my brief stay, helpful staff, clean room with ample space, breakfast with many choices, walking distance to Bangla Rd. Will be my go to hotel in Phuket.
4 out of 5
by SUSAN

This traveller left a rating score only Posted 24-Mar-2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from K

Would stay again

Posted 22-Mar-2017
This was a great choice, close to the beach, food, and shopping. The hotel is very clean with very accomadating staff. Chose the buffet breakfast as part of your package you wont regret it. Staff goes out of their way to make sure all is well, even if the problem or issue has nothing to do with the hotel. Would stay again.