Outdoor pool, pool loungers
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Reviews of Kata Garden Resort

3 out of 5
Kata Garden Resort
32 Patak (West), Mueang Phuket, Karon, Phuket

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 60 reviews" "
Rating 8 - Good. 22 out of 60 reviews" "
Rating 6 - Okay. 18 out of 60 reviews" "
Rating 4 - Poor. 7 out of 60 reviews" "
Rating 2 - Terrible. 2 out of 60 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Another enjoyable stay at this friendly hotel, always enjoy the gardens.
Stayed 6 nights in Feb 2023

6/10 Okay

Brett

Liked: Staff & service
The first room assigned was way in back and up numerous stairs and inclines. I am not a young man anymore. It was like a gym workout to get to my room. Internet was troublesome at times. Phone in room did not work. TV extremely limited. A/C in room went out took entire day to fix. Place could use a facelift. Spent a decent amount of my time there a bit frustrated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Location is good . It is near the main street but rooms are not by the street . Like a bangarow in the garden. Swimming pools sre cozy but they have 2 pools for kids. Suit for long stayer. Staff are friendly. No any lift. Shoud walking from reception to room in the garden.It seems lttle bit difficult for old person.
Stayed 2 nights in Feb 2020
Response from Duke on 11 Feb 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position- short walk to beaches. Clean and well presented rooms
Stayed 4 nights in Jan 2020
Response from Duke on 28 Jan 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Position between Karon and kata beaches good. Cultural gardens. Ditty sun loungers and mistresses with dirt and grime in them, tv not working and room not always serviced. They charge for pool towels and only have reception deposit boxes rather than safe in room Restricted breakfast choice.
Stayed 10 nights in Nov 2019
Response from Duke on 3 Dec 2019
Dear Valued Guest, Thank you very much for your review. And still inform you same as first day arrival, we offer free safety box at reception only without any cause charge. Really there are 100% security. Also pool towels is free offer at reception as well, except the guest make it loss, we have penalty charging if you can not return the towels to reception. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the garden setting and koi ponds. Very relaxing.
Stayed 2 nights in May 2019
Response from Duke on 26 May 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Chris, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely week here, staff so very helpful and welcoming, room spotless, facilities excellent. A truly great place to stay. Thank you.
Stayed 6 nights in Nov 2018
Response from Duke on 27 Nov 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

GERARD NG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for $$$ stay.
Overall, service was very good. Commendation to General Manager Mr Duke m frontcounter staff. They remembered my birthday. And i got a piece of cake, a big surprise. Also got upgrade Foc. Only problem was no Tv n wifi/internet was not working n intermittent respectively due to thunder storm b4 our chk in. Facilities under repair. KGR was centre between Kata n Karon beaches both 10mins walk. Garden surrounding was v good for morning exercise. Breakfast ok.
Stayed 3 nights in Jul 2018
Response from Duke on 21 Aug 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints!!
I would absolutely stay here again. The location is perfectly placed between the busy city streets and the less populated and just as beautiful beaches!!
Stayed 11 nights in Jan 2018
Response from Duke on 5 Feb 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

10/10 Excellent

Kristeen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem- Our new found favourite!
We had a wonderful stay at Kata Gardens. Despite having visited Phuket numerous times over the past 20 years we had never stayed at this hotel before. It was so quiet and peaceful with accommodation in individual cottages nestled within traditional gardens on a hillside - you would never know that you were in the Centre of Kata, within a stone's throw of all the shops, restaurant, and beach. The staff were smiling and helpful and cleaning staff went about their work quietly without shouting to each other from a distance as experienced in many hotels in the past. The manager was also particularly thoughtful and supportive when helping us deal with an issue unrelated to the hotel. Wifi was included free and was surprisingly good especially compared to other hotels that we have stayed in in the past. The gardens were so well maintained; they were a delight to walk through and the pool was secluded, was nicely set among the trees. Rooms were spacious, cheerfully and tastefully decorated; we had a lovely surprise when we discovered a second bedroom! The glass cubical showers were so clean that I had to touch the panel to see the glass! Buffet breakfasts were adequate especially considering value for money.Altogether the hotel was a wonderful experience; we will definitely be back.
Stayed 4 nights in Oct 2017
Response from Duke on 9 Nov 2017
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Mr John, U K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel close to restaurants and beach.
First impression on busy road, restaurants, bars, music but rooms are chalet style set in lovely gardens with winding paths some with a distant sea view well back off the road. The staff, every one so polite and helpful. Good internet connection in reception and restaurant. Free safety box at reception, Free beach towels, beach mats and some sun umbrellas.
Front of reception.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great service, shops and restaurants across the road and beach walking distance

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Older hotel with character!
Nice place with simple standard but that was ok, We liked the old Thai style, a garden oasis in the middle of town.

8/10 Good

Renaldo

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Aug 2023
Response from Kata Garden Resort on 6 Sept 2023
Thank you very much for your good review and support.

6/10 Okay

Heiko

Travelled with family
Liked: Staff & service
Die Hotelanlage ist sehr schön in einen Garten gelegen, dadurch ist es sehr ruhig und man hört die Straße nicht. Das Personal, insbesondere die Roomboys waren sehr bemüht und stets freundlich. Ebenso die Nähe zu beiden Stränden, Karon und Kata, sind ideal. Was den Aufenthalt leider nicht so schön gestaltet hat, waren einige andere Punkte. Die Deluxe-Zimmer verdienen nicht wirklich diese Bezeichnung. Deluxe bedeutet in diesem Hotel lediglich 5qm mehr Fläche in den Zimmern. Es gibt keinen Safe in den Zimmern und die Sauberkeit läßt stark zu wünschen übrig, bei Einzug mußte die Toilette von "Resten" gereinigt werden. Bei einer Störung der Klimaanlage waren nur 3 Tage Wartezeit von Nöten, bis es behoben wurde. Das Frühstück ist als solches nicht zu benennen. Man halt die Wahl zwischen 2 Obstsorten, 1 Saftsorte, Müsli, Toastbrot oder einem Omelett. Es ist also mehr als überschaubar. Wir haben unser Frühstück in einem anderen Hotel eingenommen und waren beileibe nicht die Einzigen. Das übrige Personal, besonders am Frühstück und dem Restaurant, waren der englischen Sprache teilweise nicht mächtig, so das ständig ein Übersetzer von Nöten war, was teilweise das Bestellen sehr behindert hat. Schluß endlich sind wir auch da dann anderweitig ausgewichen. Meine Reisebegleiter und ich waren schon sehr oft in Thailand, besonders in der Region Kata. Daher kennen wir einige der ansässigen Hotels. Das Kata Garden Resort können wir aber leider nicht wirklich weiter empfehlen.
Stayed 21 nights in Feb 2023

6/10 Okay

Youssef

Travelled with family
Disliked: Property conditions & facilities, room comfort
L’hôtel est un peu excentré du centre ville et de la plage mais ce n’est pas plus mal. Confort très sommaire et hôtel vieillissant.
Stayed 2 nights in Feb 2023

4/10 Poor

Rene

Stayed 20 nights in Jan 2023

6/10 Okay

Jonny

Disliked: Room comfort
Stayed 11 nights in Jan 2023

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2022
Response from Kata Garden Resort on 29 Nov 2022
Dear David,Thank you very much for your review, we look forward to welcome you again

10/10 Excellent

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022
Response from Duke on 11 Feb 2022
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

niklas

Liked: Cleanliness, staff & service, room comfort
Bra service från personalen
Väldigt serviceminded personal som verkligen gjorde vistelsen trevlig.
Stayed 24 nights in Dec 2021
Response from Duke on 27 Jan 2022
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔でスタッフの気配りも素晴らしいです
Stayed 7 nights in Mar 2020
Response from Duke on 27 Mar 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Personalet gjorde hvad de kunne. Slidt Resort. Ualmindelig kedelig morgenmad
Stayed 1 night in Mar 2020
Response from Duke on 15 Mar 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ensimmäinen yö oli meluisa ja huono huone. Se saatii vaihdettua toisena päivänä. Huone oli hyvä. Viimesenä päivänä vettä ei tulkut mistään ja jouduttiin lähtemään pitkälle kotimatkalle ilman suihkua yms. Henkilökunta ystävällistä.
Stayed 22 nights in Feb 2020
Response from Duke on 27 Feb 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

2/10 Terrible

giorgia

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
la struttura è in posizione ottima, peccato che è in condizioni disastrose e fatiscenti. da non consigliare , vacanza rovinata
Stayed 10 nights in Jan 2020
Response from Duke on 25 Feb 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Kata Garden Resort har en fantastisk proff.betjening,alltid hjelpsomme og blide,god frokost og lunsj.Stedet ligger sentralt til holdt i thai stil,veldig sjarmerende og trivelig.Men rommene trenger en solid oppgradering. Musikken var veldig bra,men lydnivået var altfor høyt til for eksempel å innta middag,eller ta noe å drikke,noe vi kunne tenkt oss.Det ble bare en gang.
Stayed 25 nights in Jan 2020
Response from Duke on 20 Feb 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dejligt sted, flinke mennesker og en dejlig bungalow.
Stayed 14 nights in Jan 2020
Response from Duke on 5 Feb 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパ良いホテルです。
ネットサイトからの申し込みですが、チェックインを試みると予約が無いとのことで何度もカウンターで予約番号やメールの返信を見せて粘り強くカウンターに食い下がり50分程度待たされて不安な状態を味わいました。また、free parking有りだったのに路上駐車を強いられ混雑した場所も相まって不安が最大級になった事は残念でした。 やっと確認できてこれからクリーンナップするとの事でしたが、通された部屋は予約した部屋とは全く違い、寝れれば良いやっと言う感じでしたがとてもカビ臭くて寝ることも許されない感じでした。 その日のうちに部屋の変更をリクエストしたが明日以降と言うことで諦めて、翌日再度確認したが出来ない。と言うことでしたのでここでも粘り強く交渉し変更してもらったかたちです。4日間の滞在で、部屋周りの現場スタッフの対応はとても良いですがカウンタースタッフは英語もあまり理解せず一方的な対応が多く交渉力のある方でないとお勧めはしません。 まあ、細かい事を気にするならもっとグレードアップしたホテルを利用するべきですけどね。 コスパとしては良いので期待しすぎないと言う事ですね。
Stayed 3 nights in Jan 2020
Response from Duke on 24 Jan 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Fine place to stay to the price
The hotel has changed a lot over the years to the worse. The spa area is not being kept and looks abandoned. The pool area is ok but could use new madrasses and pavement. Some of the bungalos are being used as furniture disposal and also looks very abandoned. The staff is very kind. Breakfast is good and the garden is cozy. Close to the beach and shopping.
Stayed 4 nights in Dec 2019
Response from Duke on 9 Jan 2020
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trevligt hotell nära till allt,minus för musiken som spelade varje kväll och det hördes genom stängd dörr.
Stayed 17 nights in Nov 2019
Response from Duke on 20 Dec 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, regarding the music that you mention to... we unable to stop them. Possible contact us at reception and asking my name 's Mr.Duke. Then we will find the best solution to make you more setifying. Thank you again for sharing your experience. Sincerely,

6/10 Okay

Jesper

Liked: Staff & service
Enkelt hotell nära till mycket
Enklare hotell, passar utmärkt några nätter. Frukosten och städningen kunde varit bättre
Stayed 2 nights in Dec 2019
Response from Duke on 16 Dec 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
朝食が7時からだが、7時に準備されていない時がある、ワンパターンの朝食なのであきる。
Stayed 9 nights in Aug 2019
Response from Duke on 27 Aug 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

8/10 Good

E, JAPAN

Travelled with family and small children
Liked: Cleanliness, staff & service
いつものホテルなので安心していました
Stayed 4 nights in Aug 2019
Response from Duke on 11 Aug 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Die Hotel an sich und die Zimmer waren in Ordnung. Pool war zwar etwas klein aber absolut ausreichend. Frühstück war gut. Nicht gut war, dass der Safe nicht im Zimmer, sondern an der Rezeption und zu klein war. Laptop hatte darin keinen Platz. Das Hotel hatte wohl ein Problem mit der Wasserversorgung. Von Tag zu Tag wurde das Wasser schlechter, kam am Ende braun aus dem Wasserhahn/Dusche/WC. Am Abreisetag wurde sich aber wohl darum gekümmert, da dann das Wasser für 2 Stunden mal gesperrt war.
Stayed 4 nights in Mar 2019
Response from Duke on 3 Apr 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely, General Manager

6/10 Okay

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Vores værelse var nyt, men vi følte, at vi boede på en byggeplads.
Stayed 25 nights in Jan 2019
Response from Duke on 15 Feb 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Hyvällä paikalla, ravintolat ja ostospaikat lähellä. Lyhyt kävely matka katan sekä karonin rannoille.
Stayed 5 nights in Jan 2019
Response from Duke on 7 Feb 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Room comfort
The security man was very ok. Some People ind the reception was ok But the rest speciel ind the restaurant and at the breakfast was very bad and none smiling at all.
Stayed 5 nights in Jan 2019
Response from Duke on 27 Jan 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service
部屋は広く快適に過ごせる。 但し、部屋がコテージのようになっている為、坂道を登らないといけないので、高齢の人などは注意が必要。 スタッフは気さくで良い人達。 朝ごはんのビュッフェは品数が少ない。 セーフティボックスはフロントにあり、朝8:30〜じゃないと開けられないとのこと。朝早い時間帯に出かける人は要注意
Stayed 2 nights in Jan 2019
Response from Duke on 17 Jan 2019
Dear Valued Guest, Regarding your comment, I would like to thank you for your choosing to stay at Kata Garden Resort. And I would like to inform you that safety box 24 hours service. But in your case that you would like to keep a Laptop. That one bigger size than our safty box but we are accept to keep that in the hotel private safe box but the time to open is office time only. Because that safety box, only GM have the password to open. However I would like to thank you again for any comment. I will bring up to our management team to finding the best solution for any futher. Best Regards,

8/10 Good

Rune

Liked: Cleanliness
Familiferie Kata beach
Hadde et fint opphold selv om vi var uheldige med våre hotellrom.Prøv å få hotellrom ikke så langt opp fra resepsjonen. Vi ble liggende i et byggeprosjekt med mye støy. Rommene var rene og fine i størrelser. Kunne trengt ny aircondition som også støyet. Fin beliggenhet til Kata Beach og Karon Beach. Enkel men helt OK frokost.
Stayed 6 nights in Dec 2018
Response from Duke on 16 Jan 2019
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duke General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Ruhiges Hotel mit schönem Garten. Leider direkt an der Straße. Man hatte kein Meerblick kann aber gut zu beiden Stränden laufen. Das Zimmer war okay, die Sauberkeit ließ aber deutlich nach, je länger wir dort waren.
Stayed 9 nights in Aug 2018
Response from Duke on 21 Aug 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel cerca de las playas de Kata y Karon. Personal muy agradable y serviciales. Habitaciones muy amplias, limpias y cómodas.
Stayed 4 nights in Jul 2018
Response from Duke on 25 Jul 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic beautiful garden and area. Close to everything. Live music every night. Good breakfast. I liked it very much. But beware the bungalows are on a high hill, it’s good workout every time you go to your room.
Response from Duke on 20 Apr 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tropiskt hotell
Stället var gulligt men om man inte gillar trappor så ska man absolut inte ta in här för att man får gå i 5 minuter upp till rummet. Bra service och extremt trevlig personal . Dock behöver rummen rustats upp och målas som för det var i dåligt skick. Och Internet fungerar bara i receptionen.
Stayed 3 nights in Dec 2017
Response from Duke on 9 Jan 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 Okay

Stefan

Liked: Staff & service
Das zimmer war riesengross mit küche und balkon. Leider hat die Toilette einen Defekt und machte einen Riesen Lärm. Das Frühstück war zudem sehr bescheiden. Für ein paar Tage aber ok.
Stayed 9 nights in Dec 2017
Response from Duke on 9 Jan 2018
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely,

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genom trevlig hotell direktör , som lät oss behålla rummet til 16 : 00 då vi reste hem.Alltid ett leende i receptionen! Hit kan vi lätt åka igen!

6/10 Okay

Liselotte

Liked: Staff & service
Bo mellem kata og karon
Nem indtjekning, venligt personale. Lidt slidt hotel, men billeder og beskrivelse passer med virkeligheden. Der er restaurant til hotellet der ligger ud til gaden. Morgenmaden var ok. Prisen matcher det man får.

4/10 Poor

Niclas &Lena

Disliked: Staff & service, property conditions & facilities
slitet hotell
Ett hotell som säkert varit bättre för några år sen . Nu är i stortsett hela hotellet slitet och ej underhållet på senaste åren . Det känns smutsigt och små pooler som ej är brukbara och fulla med alger . Sen har dom en orkester som spelar fram till 24 på kvällarna som hörs in i rummen. Underbemanade med personal som inte viste va saker och ting fanns . Bilderna när man söker på hotellet stämmer ej . /besvikna
Response from General Manager on 13 Feb 2017
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely, Duke Room Division Manager

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
God beliggenhed, skuffende værelse.
Generelt var hotellet ikke i god stand. Der var hyggelige haver og en ok pool, men værelserne var meget slidte og rengøringen var slet ikke i tilfredsstillende. Der var mange myrer, en kakerlak og mange store revner til udenfor. Morgenmaden er ok, og hotellet har god beliggenhed, da det er i gåafstand fra både Karon og Kata beach samt mange gode restauranter.
Response from General Manager on 13 Feb 2017
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely, Duke Room Division Manager

8/10 Good

Jorge manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Feb 2017
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duke Room Division Manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Response from General Manager on 17 Feb 2017
Dear Value Guest, We very much appreciate your comments regarding your stay at Kata Garden Resort. It is always a pleasure to receive the feedback. I will share your comments with our team. I am sure that this feedback will bring up to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your will give us an opportunity to welcome for next visit to make you certified as pleasant. Sincerely, Duke Room Division Manager