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Reviews of De coze' Hotel

3 out of 5
De coze' Hotel
162/147 Phang Muang Sai Kor Rd, Patong, Phuket

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 96 reviews" "
Rating 8 - Good. 33 out of 96 reviews" "
Rating 6 - Okay. 25 out of 96 reviews" "
Rating 4 - Poor. 5 out of 96 reviews" "
Rating 2 - Terrible. 5 out of 96 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, good location, facilities were really good, really enjoyed the pool area. Room was cleaned everyday with fresh towels and reception staff were really friendly and helpful. Hotel also offers a laundry services which was really convenient and cheap.
Stayed 4 nights in Dec 2023

10/10 Excellent

Nathan

Stayed 1 night in Feb 2023
Response from eve on 10 Mar 2023
thank you so much for the rate ......

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great, breakfast basic and simple. Neighbour close door very loud, awaken many times thruout out stay. Staffs spoken Chinese and English quite good.
Stayed 5 nights in Dec 2019
Response from Joann on 4 Apr 2023
The place in the photo is not our room. Please check if your comments with the hotel are correct.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rude..ceiling leaked try to get refund ..then they forgot how to speak english
Stayed 2 nights in Oct 2019
Response from คน on 4 Nov 2019
Thank you for the comment that expresses the idea. Hope we meet again.

6/10 Okay

Bec, Australia

Liked: Cleanliness, room comfort
Great for what you pay for
Great cheap stay, location was far from the beach and after staying 5 nights the walk became a struggle. Some aspects of the hotel were a little run down, overall great for what we paid for.
Stayed 5 nights in Dec 2017
Response from Decoze on 5 Feb 2018
Hi Bec, Thank you for your comments and for also staying at Decoze. During this low season this year we will be giving the hotel a face-lift including the pool area and also implementing some new fun weekly activities for guests such as pool party with happy hour drinks during the afternoon. We hope that you will stay again and come and enjoy the improvements after Aug 2018 :) Thanks again and we hope to welcome you back to Decoze soon.

8/10 Good

Kreso, Croatia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in quiet area
Spacios rooms with great AC.. All tourist attraction are nerby
Stayed 7 nights in Nov 2017

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stylish valu next to Patong Beach
Great location. Walking dinstance from the city center (10 min) in a quiet and nice block. very good value. big rooms, very clean and stylish.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Fil, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Need to allow extra pillow besides that all good...........

8/10 Good

Cassandra, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Weekend Stay
Great place to get around the city. Not exactly cozy... Close to shops and restaurants. Not close to airport or ports.

4/10 Poor

Deirdre, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the greatest
De Coze' is in a fairly dodgy part of Patong - which is dodgy enough to begin with - and not a place I would ever stay again. The first thing I noticed was that the power only worked intermittently. The second was that our room had bed bugs! Aside from that, the staff were unfriendly and unhelpful, the hotel was incredibly noisy - from the surrounding area, other guests and the air con which was ridiculously loud - and the room, while nicely decorated, was pretty uncomfortable. Find somewhere else to stay.

6/10 Okay

nic, british, sydney

Liked: Staff & service, room comfort
Nice hotel, friendly and helpful staff.
The staff here were very friendly and helpful, even letting me use a receptionists computer (as the customer computers were out of order) for checking in my flight and printing boarding passes. Easy to book trips/excursions with. The room had everything we needed: big bed, good shower (no bath though :-( ), safe (however wasn't fixed to the wall!), air con, balcony, tea/coffee making facilities. The room could be improved by cleaning behind the bed, shelf/window ledges too, as they were pretty dusty. The room was cleaned and replenished everyday, however they were very tight with toilet paper! Only one key-card permitted "to save the planet" according to the staff (people would go out otherwise I assume leaving electrical items running). This wasn't too much of a problem really because we would have gone out leaving the air con on if we were able to - I see their point! This didn't bother us. The hotel breakfast is basic and boring-it is the same every day, lack of choice. It's about 15min walk to the beach from this hotel which was good for us. The hotel is situated in a main part of town but down a side street so was very quiet and safe. I would stay here again. Overall, great holiday. Another tip-if u need a taxi to the airport, book it with reception in advance. We went to book one with them and it was almost like taxis were scarce. after several phone calls and stressed looking reception ladies and 30 minutes, a taxi turned up. peak traffic-6pm onwards AVOID This time!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice stay at d'coze
If there wld have been room service componenet that wld have been an overall great hotel

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, well looked after hotel staff were helpful at all times

6/10 Okay

Hiu Sha

6/10 Okay

Verified traveller

Disliked: Staff & service

6/10 Okay

Nur, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheap n clean
A cheap budget hotel. Walking distance to the mall and beach. Very nice halal food restaurant near by. 7-11, pharmacy and message parlor just around the corner. Friendly and helpful front desk

6/10 Okay

adel

Disliked: Staff & service

6/10 Okay

Nichapha, Bangkok

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel overall is good but room not clean enough.
We spend 3 day 2 night here since on Aug 28-30, 2015. Room condition quite unclean, smell dank and many dust with room not good enough maintained. they should fix this so much. (Room 503) Location : Quite and convenient. Overall hotel is good and chic style. Swimming pool is beautiful. Breakfast was nice and quite good. Service average.

6/10 Okay

Christopher, Newcastle upon Tyne, England

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Pot Luck near Patong
We only had the one night here, and having stayed at the hotel previously I have to say that I was both surprised disappointed second time round, having had a pleasant first stay. This time, the key card that turned on the power in the room was faulty and so we went most of the night without air conditioning, my friend's bed also had bedbugs. When we tried to organise a taxi to the airport in the morning, the receptionist was incredibly stubborn and would allow us to book the taxi only at 7am, we really didn't need it until around 7.30-7.45; this meant that we missed the free breakfast, had to buy food at the airport, and had to wait around for much longer than we'd have liked to. Very poor.

6/10 Okay

Tom, New Zealand

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Well designed modern hotel
Hotel is reasonably close for any abled bodied person to walk to the beach or anywhere in Patong really. It has been very well designed with the standard room layout made interesting with good choices of tasteful, "non-usual" décor and fittings. facilities are very good BUT: The rooms are not properly cleaned (thick coatings of dust on easily reached horizontal surfaces), AC dust filter so coated in grime that the odour was noticeable, walls next to the rubbish bin splatted with dirt/grime. ripped curtains, blown light bulbs and dirty windows. Noise levels from outside the hotel are not a problem whereas the noise from inside the hotel (slamming of doors, conversation by other guests and house keeping services trolley movements) are well amplified by the hard surfaces that predominantly used in the structure. And why is the breakfast served COLD when all the staff had to do was put some boiling water under the chafing dishes to keep the food at the right temperature (As they are designed to do!)

6/10 Okay

elvio, melbourne

Disliked: Staff & service, room comfort
noisy aircon
the room was clean. bed comfortable 'but hardly slept becuase the aircon unit on my balcony was so noisey immpossble to sleep. the hotel is old and showing signs ware. reception was were not very welcoming. more interested in looking at mobile phones or computer screens. theres better places to stay....

10/10 Excellent

Dr. Gavin C., George South Africa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation at a steal!!!
We were thrilled with our accommodation. From the arrival at the hotel. Great friendly receptionists. Efficient and helpful. Everything was great. We stayed in 7 different hotels on our holiday trip and this one was the cheapest and probably as good if not better than most of the others. We have visited Phuket before and stayed at Patong beach and Karon beach and had a very good stay there but the location was incredible. Close to everything and we saved on transport as well. A real gem.

2/10 Terrible

couple 50+, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad location, shocking breakfast, horrible view
Really hated my stay there! So disappointed with the hotel. It was like a back packer hostel. Far from the beach, no room service. Just horrinlr

8/10 Good

Cha, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the city center with a nice pool
1 night in this hotel 3 people in the same room room clean

4/10 Poor

Verified traveller

Disliked: Staff & service
3 out of 5
Overall not a bad place to stay at for the price.

8/10 Good

Michael, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax after a long day.
Nice place a little off the main craziness of Patong, helpful staff, friendly. The hotel is nice for the price, and the breakfast is acceptable, but would get old after more than a few days. The bed is comfortable, and the air conditioning worked well and was central which is rare for a hotel in this price range in Thailand. The water pressure wasn't great, but the room had a bathtub which was nice. Overall it's a decent place, however if you're on a budget perhaps some places nearby can be had cheaper, but not as nice. If you're not looking for the craziness of central Patong, but want to be close by this is a good area.

6/10 Okay

Maureen, West Coast of Canada

Liked: Cleanliness, property conditions & facilities
Great for a few nights stay!
We enjoyed that location - off the main street. The hotel is convenient and fine for a few days stay. Unfortunately, they have a problem with mosquitoes in the rooms. That wasn't pleasant. Loved that there was a bathtub. Not common in Thailand. Close to restaurants and the big mall in Patong. It was handy to have breakfast included on days we left early for tours. The front desk was not that helpful but adequate. It was nice to have a room on the east side and not having the late sun beat in the window.

10/10 Excellent

avraham, haifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
go stay there!
wow!!! perfect hotel.i don't believe it's only 3 stars. it looks more like 5 stars. little far away from all.but nice hotel!

10/10 Excellent

Shane, Cumbria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic find!
Me and my girlfriend had a wonderful weeks stay at this hotel! The staff were helpful from the moment we arrived and the room was perfect! The only slight down side is the pool area wasn't very big so never much room for sunbathing. Having said this patong beach is only a 10 minute walk away. Breakfast was included and was fantastic, great choice and set us up well for the day. Would definitely recommend this hotel and would stay here again!

2/10 Terrible

Verified traveller

Disliked: Staff & service
Horrible experience, staffs treat u like criminals
horrible experience! very unfriendly staff, extremely bad service attitude,; treat you like criminals! interrogate you! will never stay in this hotel any more, strongly suggest travellers to look for other choices, so many available hotels around Patong Beach...

8/10 Good

Donna, Perth Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable Hotel close to markets
This Hotel is located at the top end of Patong. It's a 15minute walk to Juncelong and about 10 minutes to the markets. It has all the basics and is clean. The beds are abit firm though! I asked for an extra quilt which I laid on top of my matress to provide some cushioning- unfortunitely it came with it's own set of residents- BEDBUGS! I did not have any problems prior with bedugs so I am fairly certain they were in that quilt. Aside from this little hiccup everything was clean and well kept. Breakfast was included which was plentiful and the room was stocked with bottled water each day. The poor was nice.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
So so -- NOT WORTH THE MONEY
Hotel is so so. Breakfast is pretty lousy. Steam room barely works. Pool is not heated. First room had paint peeling off -they gave me another room. Mini bar drinks were overpriced. Front desk manager is not so nice. Scooter rentals are the sister hotel and also overpriced. Would not recommend.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Coll, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Uncomfortable beds
Enjoyed the services of the hotel but lacked few areas - no restaurant available at all - only breakfast available. No vending machines for water or anything. Twin Beds very uncomfortable. Staff very helpful but couldnt understand English.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Heather, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern and fairly new
Clean, modern, and fairly new hotel. Only stayed one night but would have enjoyed spending more time in the area. Lady at front desk was helpful in booking events, transportation, etc. Breakfast was just ok, but nice that is was included. Good place for a reasonable price.

10/10 Excellent

summer, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Receptionist was very friendly to tell us what good food were available near the hotel and what activities we should do in Patong. Hotel rooms were very clean and bright however hotel breakfast was only so-so but considering the price paid, it was definitely value for money.

4/10 Poor

elynn, SG

Disliked: Cleanliness, room comfort
Not As Good As You Seen
The hotel it self look very nice ... but the sink and bathroom floor flooded whenever you use it. The cleaners did not seen to clean the bath & did not top up the complimentary toiletries. The swimming pool is too cool to relaxing. The staff look no very happy when you enquiry about the operating of sauna and jacuzzi. Hotel is not walkable to beaches.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Struttura carina,Personale gentile e buona posizione.
Stayed 27 nights in Mar 2024

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Acceuil unique .. personnel qui manque de respect, pas de politesse et un bonjour les tueraient. Le pire c est la dame de l acceuil. On m a arraché mon petit dejeuné le premier jour apres une erreur de la part de l hotel. Pas d excuse rien je dois appeller expedia et faire un gros hors forfait pour que même la platforme ne m aide en rien. L hotel est sale. Les serviettes ont des trous. La sale de bain bien crade. Le sauna pu. La piscine est bien cabossé. Au prix que vous payer l hotel vous pouvez trouver un truc bien meilleur ailleurs. Apar ca cool la thailande.
Stayed 17 nights in Jan 2020
Response from Joann on 4 Apr 2023
This is not normal. We will expedite the investigation and find the best way to manage it. Thank you for your kindness.

8/10 Good

djamel , alger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon hôtel
Super voyage bon hôtel près de tous à conseiller
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
安くて中心地まで徒歩圏内。
少し中心エリアから離れているのが残念。 部屋は広くて清潔できれい。 シャワーの水圧が高くないのと、温度調整が少し難しい。バスタブはあるが、お湯は溜められない。（かなり時間がかかる）
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

Hakima

Liked: Cleanliness, room comfort

8/10 Good

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличное соответствие цены и качества
В номере 606 плохо работал интернет.

6/10 Okay

Verified traveller

Liked: Room comfort

4/10 Poor

Lai Fong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
想像中差
想像中差！

2/10 Terrible

Elki, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
一分錢一分貨
早餐超級難食, WIFI很不穏定, 淋浴時冷時熱, 被單有污蹟, 晚間那位柜枱服務員有點不太友善, 唯一優點是7樓陽台可以看到很美的日落!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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