Reception

Reviews of Chusri Hotel - SHA Extra Plus

3 out of 5
Chusri Hotel - SHA Extra Plus
Phisitkoranee Road, Patong, Kathu, 198/8, Patong, Phuket (province)

Reviews

7.4

Good

Rating 10 - Excellent. 5 out of 26 reviews" "
Rating 8 - Good. 12 out of 26 reviews" "
Rating 6 - Okay. 5 out of 26 reviews" "
Rating 4 - Poor. 3 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

KS

Liked: Staff & service
Great value for the price and great location, very friendly and helpful front desk staff. but the shower head holder was broken, and the rainfall head pressure is very low and cleaning staffs always skipped to cleaning my room, even the housekeeping sign is up.
Stayed 7 nights in Aug 2019
Response from Kevin on 12 Sept 2019
Hi ! Thank you so much for the positive rating and taking out your valuable time to share the review with us. We'll strive to ensure your future visits comfortable and relaxing ones. Have a great day ahead :) Regards, Kevin

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2019
Response from James on 3 May 2019
:) Thank you

8/10 Good

Verified traveller

Good on a budget
Nice place. Clean and quiet at night. Slightly up hill from the party areas but 40 baht-£1 on taxi bike to take you home 👍
Stayed 4 nights in Aug 2018
Response from James on 22 Apr 2019
i know its quite late the response but i wanna thank you for staying with us. See you again :)

10/10 Excellent

jaime , canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay! Got this on sale for 6$ a night and it really doesn’t get much better. Nice location 15 min walk to Patong Beach. Clean, very friendly staff. Breakfast and wifi were ok.
Stayed 1 night in Nov 2017
Response from Bob on 18 Nov 2017
Thank you so much for your review, you were very lucky to find such a good deal. I am glad that you enjoyed your stay with us and we look forward to seeing you again when you return.

10/10 Excellent

jaime, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OMG AMAZING!!
We stayed here for 2 nights and it was the best stay in our 6 weeks travels yet, AND THE CHEAPEST. Location was great, STAFF WERE SO NICE AND HELPFUL. Kim the receptionist was so good to us helping us in many ways. We left our iPad in the room and they contacted us to tell us. Hotel was clean, nice bathroom. Overall great hotel for value.
Stayed 2 nights in Nov 2017
Response from Bob on 13 Nov 2017
Dear Jaime, Thank you very much for your review of the hotel and of your stay here. I was happy that we were able to contact you with regards to your left property. I and my team look forward to welcoming you on your next visit to Patong.

10/10 Excellent

iuliia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Good and friendly staff

8/10 Good

Ihab Hosny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean...
Pretty good..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Glory Jeal, Philippines

Liked: Cleanliness, property conditions & facilities, room comfort
Worth every Bhat ^_^
our stay at chusri was great. there bed sheets are so soft and bathroom is spacious. Also the room is big for only 375bhat per night :) friendly and helpful staff. Good WiFi connection even in the room. 15-20mins walk to patong beach, but you won't get bored walking coz there are shops you can look around along the way. If im coming back to Patong Phuket, will diffenately booked here again :)

2/10 Terrible

rajiv

Disliked: Cleanliness, staff & service, property conditions & facilities
Wont stay again
Would have been a good stay if the amenities & services committed at the time of booking were provided. Also, the staff need to be pleasant.... not grumpy & rude all the time. I stopped asking for anything hesitant to see the response!!!!I was asked to stay first night in some other hotel as there was no room for me. Finally after i said i had confirmation & dont want to keep shifting, they said they have a room!!!! My friend didnt even check in with me after i informed her about the situation!! The linen was dirty with stains & hair...... took very long to get it changed..... only after the front desk lady saw the stains with her own eyes!!!! Room had no drinking water Or coffee/tea making stuff as promised. front desk lady said they cannot as its a discounted rate i have got the room in!!!! Since i was ordering coffee & tea from outside .... the bin was completely full by next day. on asking to clean up the room.... they said they wont. my room stayed uncleaned for my whole stay of 3 nights!!!! Third day there was no cable.... informed them about it & asked by when would it be ok.... they said they dont know. when i got back in the evening, it was still out of order & when i asked by when would it be ok.... they said they dont know..... at night it was same & they had same reply!!!!! NET..... a very traumatic experience ..... esp. because of the attitude of the staff towards the deficiencies..... looked like they try to cover up by being rude.

10/10 Excellent

Karl, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Very good hotel and friendly staff. Cheap and high quality. Next time can I have a kettle? !

4/10 Poor

Susan

Disliked: Property conditions & facilities, room comfort
Scary
Even thought the woman at the front desk was very nice, it would not be a place I would stay. The hallway was dark & scary. The room was EXTREAMLY small and hot. I couldn't even stay there. Very dissappointed!

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnun kalmadım
Otelde 7gün konakladık.Odayı temizleme yazısı bıraktığımızda sadece odaya paspas yapıp ne havluları nede çarşafları değiştirdiler.Banyoya tek kullanımda bitecek kadar sabun bile biz söylemeden koymadılar.Çok memnun kalmadım.

6/10 Okay

tomi

Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Posizione buona
Abbiamo trascorso una settimana in questo hotel Le camere sono spaziose è la posizione è tranquilla … la signora e il ragazzo della reception sono stati davvero gentili e disponibili Lo consiglio
Stayed 7 nights in Feb 2018
Response from James on 3 May 2019
Voglio ringraziarti per averci ospitato qui. Spero ti sia divertito con noi. Ci aspettiamo di vederti di nuovo qui.

8/10 Good

Juergen, München

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nur 191 Bhat pro Nacht, super Preis
Neues Hotel, Zimmer sauber, Komfortabel für drei Sterne, freundliches Personal, mit einem Motorroller kann man alles erkunden, Mein Preis für zwei war nur 191 Bhat pro Nacht für zwei, Frühstück für 150 Bhat pro Person ist reichhaltig, Kaffee vom Vollautomaten sehr gut, komme gerne wieder
Stayed 7 nights in Nov 2017
Response from Bob on 16 Nov 2017
Thank you for your review, I am pleased that you enjoyed your stay with us. We hope that if you return to Patong you will consider us again.

8/10 Good

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hintalaatu
Sijainti vähän kaukana rannasta mutta läheltä löytyy marketteja ja ravintoloita.hiljainen ja siisti.
Stayed 1 night in Nov 2017
Thank you for your review, we hope you enjoyed your stay with us and look forward to seeing you again if you return to Patong. Bob.

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bien situé
Emplacement idéal, 5-10 minutes de marche de l'action.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel bien situé, à proximité de tout : la plage, les rues commerçantes, les marchés etc. Petit-déjeuner un peu léger.

6/10 Okay

Kimmo

hyvät ja siistit huoneet,vähän kaukana rannasta jonka matkan varrella joutuu monta tietä ylittämään ja suhkot hankalaa välillä

6/10 Okay

Jonathan

Liked: Cleanliness, property conditions & facilities
Overall okey
The location was okey we had a 10-15 min Walk to the beach. The personal was okey and the worst part about this trip was our air conditioner. It was okey for 30 min then it restarted and made it 18 ° and fan on max and you can't turn it off. Nothing is working Overall okey

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
ห้องพักสะอาด น้ำแรงดีแอร์เย็นแต่เจ้าหน้าที่โรงแรมพูดจาไม่ค่อยเพราะเท่าไหร่

8/10 Good

joonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Helmut, Berlin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
Simple Thai Hotel witb Restaurant, a little outside the Patong crowd. I guess there exist hundred of comparable hotels at Patong

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Grei standard for pengene
Mye for pengene. Fint med balkong og rommene er nye og rene. Beliggenheten er litt langt unna kjøpesenter, strand og bargate men helt fint med tanke på pris.