Overall is fine. However, when using the jetted tub, there are dirt kept spilling out from the waterholes. It takes more than 30mins to drain away them. The lobby receptionist refused to give extra-towels. After using the jetted tub, we have to use our wet towels again which were used after shower. Our pick-up service was late so we asked the receptionist whether she can help us to call. But she said she need to charge us 20baht for 1 mins. I wonder if it is true or not... but without any other options, we paid eventually. Since the hotel is near the Bangla Street, where the bars and clubs are, it is quite noisy even at midnight. We heard people screamed and yelled. (We lived on 3rd floor).