Ratings based on 594 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from moselle

Très bel hôtel et très bon accueil

Posted 10-Feb-2016
Pros: Emplacement et sympathie du personnel
Cons: Espace de Rangement dans les chambres
Location: Quartier calme proche de la plage et des commerces, restaurants. À voir: Big Buddha, Wat Chalong, Karon, plage de Nai Harn
Hôtel bien situé, proche de la plage et des commerces, au calme. Il y a une cote assez raide pour accéder à l hôtel mais elle ne fait que 200m. Personnel très accueillant, toujours prêt à rende service et plein de petites attentions. Chambre spacieuse, propre. Il manque juste des rangements pour le linge (casiers), nos affaires sont restées dans la valise pendant tout le séjour. Petit déjeuner varié. Nous avons testé une fois le restaurant, rien d'exceptionnel. On mange mieux en ville et pour moins cher.
3 out of 5
by A verified traveller from toronto canada

Hotel is over rated

Posted 09-Feb-2016
Pros: The staff are very nice.
Cons: They could use more chairs around the pool area and the cushions on the chairs should be cleaned or replaced
Location: The location is good you can walk to everything but it is at the top of a steep hill
This hotel was ok. When we arrived our room had a view of the neighbouring hotel. (Not great) You had a great view of their kitchen staff on break! The hotel layout was different, very odd . We had to use 2 different elevators to get to our room. There was a public washroom in the basement of the restaurant. If you are at the pool or using the gym you have to go back to your room or through the restaurant to use the washroom. For our whole stay in the women's washroom one stall out of only two was out of service the whole time. It appeared as if nobody was in a hurry to fix it either. The cost of drinks at the pool bar, food in the restaurant and use of the spa was triple what you could get anywhere in town. You would think management would consider lowering their prices when perhaps 10%, if that of your guests are using these amenities.
4 out of 5
Recommended
for Everyone
by A verified traveller from Perth

Staffs are the asset for that hotel.

Posted 01-Feb-2016
Pros: Quite & relaxing place.
Location: Close to beach, restaurants and shops.
Staffs are very friendly, helpful and made you feel welcome.
3 out of 5
by A verified traveller

Posted 31-Jan-2016
Pros: Die crew war sensationell! unser Zimmer besser als erwartet!
Location: 7 Min vom Strand, am Weg dorthin ist ein Markt, Früchte, Säfte..... kleine Lokale!
wir waren mit 4 Kleinkindern dort, war ok! Leider ein Minus war das Frühstück. Zu wenig Obst und das mit Mücken....
4 out of 5
Recommended
for Everyone
by A verified traveller from Bergen, Norway

Posted 29-Jan-2016
Cons: Litt slitasje i bassenget og på badet på rommet
Location: Nær det meste
Kjempe fin opplevelse. Veldig hyggelig personale. God frokost. Hyggelig underholdning når det var
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles, ca

Exceeded our expectations !

Posted 24-Jan-2016
Wonderful amenities and staff. They even sent us a bday cake for our bday! 5 star service will definitely revisit.
4 out of 5
Recommended
for Everyone
by A verified traveller from Sydney

Nice hotel

Posted 20-Jan-2016
Pros: I liked that it was smaller than the large hotels, the staff greeted us warmly every time. Complimentary water always a good idea.
Location: Located on a hill but only a 10 minute walk to Kata beach and the many streets with many restaurants. Plenty of beach activities on Kata beach.
Hotel close to beach however on a hill, so easy to walk down but a little harder on the return journey. A boutique hotel with 3 separate pools and very large rooms. Friendly and accommodating staff. Not many deck chairs around the large pool and always full so during our 8 day stay we were unable to find available deck chairs around that pool.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Jan-2016
Hotel war schön und das Personal sehr freundlich. Es liegt nicht direkt am Strand und man muss einen recht steilen Anstieg in Kauf nehmen. Der nächstgelegene Kata Beach ist nicht der schönste von Phuket.
4 out of 5
Recommended
for Everyone
by A verified traveller from Tokyo

Posted 06-Jan-2016
Cons: タオルやバスローブが足りないことがある。プールバーの価格が高い。
Location: 手前の坂道がかなり急で疲れる
スタッフの対応はよく、清潔に保っている。ビーチまでは徒歩でいけ、年末の花火を見るにはいい場所に出られる。
4 out of 5
Recommended
for Everyone
by A verified traveller from インドネシア ジャカルタ

坂の上のホスピタリティ溢れるホテル

Posted 02-Jan-2016
2015年末の家族旅行で利用しました。 •スタッフ 受付の方、レストランの方、ホテルの車のドライバーまで、ホスピタリティに溢れ、気持ち良く過ごすことが出来ました。 •場所 坂の上のため、徒歩での登り降りは少しキツイですが、カタビーチとパトンのショッピングモールまで、ホテルの無料送迎があります。各ルート2往復/日。 •部屋、プール グレードは価格相応と感じました。可もなく不可もなくのレベル。