Garden

Reviews of Airport Overnight Hotel

3 out of 5
Airport Overnight Hotel
39/8 Moo 6 (Soi 7-11), Soi Tantanawit, Phuket Airport, Mai Khao, Phuket

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 127 reviews" "
Rating 8 - Good. 50 out of 127 reviews" "
Rating 6 - Okay. 30 out of 127 reviews" "
Rating 4 - Poor. 12 out of 127 reviews" "
Rating 2 - Terrible. 5 out of 127 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff did everything they could to help including walking me to the closest restaurant because I could not understand he was telling me it’s just three doors down at 168 Cafe. Met the sweetest young lady there who cooked dinner and breakfast for us.
Stayed 1 night in Mar 2024

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were accomodating and polite. Its so convenient being right next to the airport.
Stayed 1 night in Dec 2023

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Untruthful Posting, Rude Staff
There was no airport shuttle service despite one being advertised on the listing. The room was extremely dirty and there were ants crawling all over the bed when we arrived. The host was condescending and rude to us when we asked about the listed shuttle. They also insisted that we paid the price in cash despite the fact they say they allow credit card on the listing. We had to go find an ATM to give them the cash before we could get into the room late.
Stayed 1 night in Dec 2023
Response from Simon - Customer Relations Manager on 16 Jan 2024
Thanks for your review, but there are some factual errors in your statement. We have never accepted credit or debit card payments since we opened in 2012 - we clearly state that only cash is accepted for payment. Our rooms are spotless (as other customer reviews indicate) and the host is never rude!

10/10 Excellent

Ruby

Stayed 1 night in Nov 2023

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for an overnight stay - walking distance to the airport & beach, clean, safe.
Stayed 1 night in Oct 2023

8/10 Good

Kerrie du

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

6/10 Okay

Maria

Stayed 1 night in Jun 2023

6/10 Okay

Artem

Travelled with family, Business traveller
Expensive
Stayed 1 night in May 2023

2/10 Terrible

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A little disappointed
Not a good overnight stay - Would suggest book the other hotel called Phuket Airport Hotel which is on the other side and has better facilities. No breakfast and no pool.
Stayed 1 night in Apr 2023
Response from Simon - Customer Relations Manager on 16 Jan 2024
Janet, thanks for your reply. To be fair, our hotel listing does not offer a pool nor breakfast - we are a simple and efficient airport hotel. You mention Phuket Airport Hotel (which incidentally I built many years ago), but please note the difference in room rates between Overnight Hotel and Phuket Airport Hotel :)

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness
There was no airport schudle to pick me up There was a taxi pick up from the airport that was never there
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel reception staff was not very pleasant on our arrival at around midnight. No not book a fan only room - it this extremely hot and air con is a must. Doesn’t make for a good nights sleep.
Stayed 1 night in Nov 2019
Response from A on 5 Dec 2019
I'm sorry to hear that you were not satisfied at our hotel. Please note that your booking was for a fan room, not an air-con room. We have air-con rooms, but you need to book this type of room if you want it. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Close to airport & staff sooo obliging & welcoming.
Stayed 1 night in Oct 2019
Response from A on 9 Dec 2019
Thank you very much.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Comfy bed. Water temp of shower was cool. Didn’t realize there was no air conditioning. It was probably listed on information, we just assumed all places had ac. But decent place for a few hours.
Stayed 1 night in Jun 2019

10/10 Excellent

Jordan, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a simple room for the night close to the airport and it deliverd 2 min walk from the airport and was pretty nice
Stayed 1 night in Apr 2019

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
Hotel was clean and staff were friendly. Perfect stopover for a really late or early flight.
Stayed 1 night in Apr 2019

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable for overnight stay
Overnight stay,very convenient location 10min walk from airport,promised shuttle not available?! Excellent communication and check in, upgraded to large aircon room, fam would have been warm room! No breakfast available but 7/11 and minimart 200m away for breakfast and snacks to take to remote island resort.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Helpful staffs and airport pickup provided 😁
Stayed 1 night in Oct 2018

10/10 Excellent

Anna, Boulder CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, it’s a great deal. Staff are very nice and it’s an ideal situation for anyone getting in late to the airport or if you have an early flight.
Stayed 1 night in Sep 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely Recommended
This hotel is perfect for anybody needing a 1 night stopover because of a late arrival/early departure. It is very easy to find and less than a 5 minute walk from the airport. I arrived at 2.15 am and had no difficulty checking in. Rooms are clean and spacious and have everything you need. They even have a fridge, kettle and free tea, coffee and water. Excellent value for money.
Stayed 1 night in Aug 2018

8/10 Good

glen, lennox head

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenience no frills
Value Walk across car park from airport No taxis , limos (10mins ) No Sheraton ! But comfy n clean every time ,way to n from Samui And walk bac to depart Way way way to convenient 7-11 handy if need anything Especially a cold one for night cap
Stayed 1 night in Jun 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Works just fine for a layover. Within walking distance from the airport which is excellent. No air conditioning.
Stayed 1 night in Jun 2018

8/10 Good

Crystel, Hong Kong

Liked: Staff & service
Lady pick us up at the airport. Was very helpful. Check in was easy also. We didn't know the room we booked was without air-conditioning. So we pay extra charge for the room with AC.
Stayed 1 night in May 2018

8/10 Good

Ian, California

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for flights
It is a bit expensive compared to the rest of the island but the staff is very helpful, the bed and shower were good and it was roght by the airport with free pickup.
Stayed 2 nights in Mar 2018

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to crash for a few hours after arriving in the middle of the night. Walked from the airport in about 10 minutes.
Stayed 1 night in Mar 2018

6/10 Okay

Becca & Mike, Los Angeles, CA

Liked: Cleanliness, staff & service, room comfort
Very convenient & close to airport!
We stayed here one night after arriving at 2 AM in Phuket. It was a one night stop to get a little sleep and freshen up before heading to the islands. It was perfect for one night, easy walk from the airport, and very convenient. It served it's purpose perfectly for this short stop part of our trip. I don't recommend for more than one night's stay as there is very little to do by the airport overall.
Stayed 1 night in Nov 2017

8/10 Good

Traveller, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to airport
Clean room and friendly staff. Great for a night stop over before / after a flight.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight stay. Pick up immediately upon call. Helpful staff. Clean room. Can't ask for more.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cheap, but good for the money.
Great cheap hotel, ideal location, when so close to airport. Walked down a dark laneway at 1am without any safety concerns. I would happily stay again. Thank you

10/10 Excellent

Théophile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location walkable from the airport
Convenient location, nothing much around but a convenience store and the airport which is pretty much all I wanted.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Walk from airport
Loved it for a walk from the airport.

6/10 Okay

Verified traveller

This hotel is near to the airport. they can arrange fee pick up within 5 mins after your calling.

8/10 Good

Verified traveller

Liked: Staff & service
Simple and clean
Staff friendly. Easy walking distance from airport.

8/10 Good

charles, san diego, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to the airport
checked in at 10am, needed a place to rest before going to the airport at 10pm, bed was great very firm, room was quiet, wifi was good so all in all a good reasonably priced hotel near the airport.

10/10 Excellent

Steve, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent transit hotel
Just as the name implies, this hotel is an excellent place to rest while in transit. My wife and I arrived about 1:00am to Phuket and needed to leave the next day at 1:00pm. The room rate was very reasonable, the staff picked us up at the airport and provided all we required. The room was clean and functional. The aircon, shower and bed were perfect.

10/10 Excellent

Pete, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As it says,
Great people running it, clean, bed, telly, shower, even drinks and snacks. for the price it was just what we needed.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Cayden, Phuket

Liked: Cleanliness, staff & service, property conditions & facilities
Good for temporary stay
We landed at 1 AM, and could not get to our resort until 10 AM. So we booked this little hotel to crash in until it was time to go to our resort the next morning! For the price you pay, this hotel is awesome! The room was very clean and the staff was very nice. You can walk to it from the airport! But I would suggest taking a cab to it an night

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No airport pick up, no breakfast
We only stayed at this hotel for one night. It was very close to the hotel, and convenient as a 'stop over'. The room was clean and large. Personally, would not want to stay there long term. Be aware - you cannot use debit / credit cards - they only accept money! - there was no hotel pick up, even though we requested one - there is no breakfast option

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rebecca, Australia - NSW - Hunter Valley

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Bargain; Service: Go the extra mile; Cleanliness: Pleasant;

6/10 Okay

Dan, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, basic and friendly.
This was a good option for the traveler who is just looking for a place to crash near the airport. Otherwise, there are better values not much further away.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfectly serviceable
We flew into Phuket at about 2am and walked to this hotel, which was maybe 10 minutes. The walk was perfectly safe; it was down a road with normal people and only a few stray dogs. The owner popped right out from behind a door when we walked in. Our room was fine; the bed was firm. They arranged a taxi to Rassada Pier for us the next morning.

10/10 Excellent

Des, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
I don't understand why this hotel has a rating less than five stars. My flight was landing at 01:00 so I decided to book a place near the airport. My flight was delayed by four hours so I arrived at 05:00 to meet a very welcoming and friendly receptionist (if you've experienced night staff in other hotels this is a rarity by itself). He showed me to my room and insisted on helping with my luggage. Once in the room I asked if they had any water and he immediately ran to get a couple of bottles which they didn't charge me for. The room itself was huge, air conditioned, very clean and with a great bathroom. The next day an equally friendly receptionist called a taxi company for me and went to great effort to make sure they understood my destination address. The hotel is within walking distance of the airport so you don't even have to deal with the onslaught of taxi drivers outside the terminal. If you're in a situation like me where you land in the middle of the night you can't ask for better than this.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice hotei ciose to the airport....................................................

6/10 Okay

Kyuuituhaku, China

Disliked: Staff & service
Friendly Service
The room is basic and it equip with basic toilet amenities. The bed is not socomfy but at least is clean. The staff are friendly and helpful. There are alot of mosquitoes and flies in the room.

2/10 Terrible

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Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
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6/10 Okay

lin, hong kong

Liked: Cleanliness, room comfort
service is pretty good
i have to depart at 04:30, that's the reason of my stay in the Phuket airport area, the owner of the hotel drove me to the departure in the middle of the night, very kind of him and really appreciate

6/10 Okay

Sue, New Zealand

Liked: Staff & service
Airport overnight hotel
Came and picked us up from the hotel, just as well as it was late. A bit scary as hotel was down a long alley. Room ok, hosts friendly.