Title: Stylish 4 Bdrm Near ASU and Old Town Scottsdale! Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Entire home # Stylish 4 Bdrm Near ASU and Old Town Scottsdale! Family-friendly holiday home with water park and outdoor pool ![Outdoor dining](https://images.trvl-media.com/lodging/40000000/39180000/39173000/39172931/bcac4381.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Smart TV, ping pong](https://images.trvl-media.com/lodging/40000000/39180000/39173000/39172931/8c652db1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/40000000/39180000/39173000/39172931/545730ad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fridge, microwave, oven, stovetop](https://images.trvl-media.com/lodging/40000000/39180000/39173000/39172931/ea0dc397.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining](https://images.trvl-media.com/lodging/40000000/39180000/39173000/39172931/18c3648e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Amenities - Policies - Location Experience Scottsdale in style at this modern Old Town area home. Sleeping up to 12, it's perfect for large groups who can enjoy the backyard oasis with a sparkling pool, firepit, and outdoor lounging couch. With high-end finishes throughout and multiple TVs with premium cable and smart technology, there's entertainment galore. 8.4 Very good ### Entire home 4 bedrooms2 bathroomsSleeps 102000 sq ft ## Popular amenities - Parking available - Dryer - Hot tub - Washer - Pool - Barbecue grill ## Add dates for prices Check-in Check-out Travellers ## About this property ### Entire place You'll have the entire home to yourself and will only share it with other guests in your party. ### Stylish 4 Bdrm Near ASU and Old Town Scottsdale! Enjoy Scottsdale in modern style and comfort in this completely remodeled Old Town area home. No details were overlooked in making this a prime destination for vacation travelers. High end finishes throughout and tastefully furnished and decorated. Can sleep 12 in beds so great spot for large groups! Backyard oasis features sparkling pool, firepit, and outdoor lounging couch. Close to Old Town Scottsdale and ASU and multiple Spring Training Parks. Book your stay today! The space This home has been completely remodeled from end to end. Everything is new. Wood plank tile, white shaker cabinets, and granite counters are just a few of the upgrades you will find here. Both bathrooms have been updated with tiled showers and new fixtures. Multiple Tv\\'s throughout home with premium cable and smart technology. Ping Pong table and Corn Hole for entertainment. Guests have the entire home to themselves . There is no shared spaces. House rules and Things to Know NOT A PARTY HOUSE!! No loud parties or disruptive behavior will be tolerated at all. Your welcome to have fun but please remember that the people around you are not on vacation and must be respected at all times. Quiet hours are nightly at 10 PM and strictly enforced. No loud outdoor activity is allowed past this time. No smoking. Any signs of smoking will result in a $500 fine. Booking party must be at least 25 years of age. Pool heating can be requested for $75 per day or $350 per week from the months of October to April. 72 hour advance notice for heating of pool. Ring camera on the front of the home for guest safety and security of the property. No cameras in home or anywhere in backyard Other things to note IMPORTANT: This property fully complies with the city of Scottsdale rules, regulations, and ordinances regarding short-term vacation rentals. Pursuant to Arizona state law §33-1806.01 / §33-1260.01 TPT License # 21451140 City of Scottsdale License #2024039 All dwelling units, including vacation rentals and short-term rentals shall have a maximum family size of 6 adults (and their related dependent children). City of Scottsdale License #2024039 ## Property amenities ### Pool/Spa - Heated pool - Hot tub - Outdoor pool - Private pool ### Internet - Available in the house: Free WiFi ### Parking and transport - Car required - Onsite parking options include a garage ### Kitchen - Blender - Cookware, dishware, and utensils - Dishwasher - Hob - Ice maker - Microwave - Oven - Paper towels - Refrigerator - Spices - Toaster ### Dining - Dining table ### Bedrooms - 4 bedrooms - Bedsheets provided ### Bathroom - 2 bathrooms - Bathtub - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Living spaces - Dining table - Living room ### Entertainment - Games - Smart TV with cable/satellite channels ### Outdoor areas - Barbecue grill - Firepit ### Laundry - Laundry facilities - Washing machine ### Comfort - Air conditioning - Heating ### Pets - No pets allowed ### Suitability/Accessibility - Smoke-free property ### Services and conveniences - Iron/ironing board ### Location highlights - Near a health/beauty spa - Near a hospital - Near a zoo ### Things to do - Heated pool - Table tennis - Water park - Casino nearby - Motor boating nearby - Theme park nearby ### Safety features - Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Fire extinguisher - Deadbolt lock ### General - Unit size: 2,000 square feet ## Similar properties ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/113000000/112940000/112937900/112937810/daf77097.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Modern Mid Century Retreat in Old Town Scottsdale! 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Scottsdale Estates Three - Pool - Kitchen - Washer - Dryer 9.6 Exceptional 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=89967600&PinnedHotelID=89967600&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, a heated pool](https://images.trvl-media.com/lodging/39000000/38440000/38433100/38433084/b2268984.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Immaculate Home Near Old Town Scottsdale and ASU! 5 Bdrms and Heated Pool! 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Scottsdale Estates Two - Pool - Hot tub - Kitchen - Washer 10 Exceptional 48 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=90114928&PinnedHotelID=90114928&HadPinnedHotel=true®ionId=-1&adults=2) ## Policies ### Check-in Check-in time starts at 4:00 PM Contactless check-in and check-out are available Minimum check-in age - 25 ### Check-out Check-out before 10:00 AM Contactless check-out ### Special check-in instructions You will receive an email from the host with check-in and check-out instructions ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Events No events allowed ### Smoking Smoking is not permitted ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed On-site parties or group events are strictly prohibited Host has indicated that there is a carbon monoxide detector on the property Host has indicated that there is a smoke detector on the property Safety features at this property include a fire extinguisher, a first aid kit and a deadlock This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention A car is required for transport to and from this property ### Property is also known as Modern Comforts Near Old Town Scottsdale and Asu! Scottsdale Stunning Modern Remodel w/ Pool Near Old Town Scottsdale Asu! ## About the area Located in Cox Heights, a neighbourhood in Scottsdale, this holiday home is near theme parks. Scottsdale Fashion Square and Biltmore Fashion Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Camelback Mountain. Travelling with kids? Make time for Phoenix Zoo, or head to an event or a match at Chase Field. Take the opportunity to explore the area for water adventures such as power boating. [Visit our Scottsdale travel guide](https://www.expedia.co.uk/Scottsdale.dx9829) [View more Holiday homes in Phoenix](https://www.expedia.co.uk/Phoenix-Private-Holiday-Homes.d178298-aaPrivateHolidayHomes.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.47178%2C-111.90761&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=18wrjHPHHkdEgxMDHYYvoUS7zpk=) Scottsdale, AZ ### What's nearby - Casino Arizona - 4 min drive - 2.1 miles - Scottsdale Fashion Square - 5 min drive - 2.8 miles - Tempe Town Lake - 6 min drive - 4.9 miles - Arizona State University - 8 min drive - 4.0 miles - Phoenix Zoo - 8 min drive - 4.7 miles ### Getting around - McClintock D - Apache Station - 6 min drive - Sky Harbor International Airport (PHX) - 12 min drive ### Restaurants - ‪McDonald's - ‬11 min walk - ‪Circle K - ‬11 min walk - ‪Chipotle Mexican Grill - ‬11 min walk - ‪Sonic Drive-In - ‬13 min walk - ‪Fry's Fuel Center - ‬13 min walk ## Frequently asked questions ### Does Stylish 4 Bdrm Near ASU and Old Town Scottsdale! have a pool? > Yes, this property has an outdoor pool. Pool types include heated pools. ### Is Stylish 4 Bdrm Near ASU and Old Town Scottsdale! pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Stylish 4 Bdrm Near ASU and Old Town Scottsdale!? > Check-in begins at 4:00 PM. ### What time is check-out at Stylish 4 Bdrm Near ASU and Old Town Scottsdale!? > Checkout is at 10:00 AM. ### Where is Stylish 4 Bdrm Near ASU and Old Town Scottsdale! located? > This family-friendly Scottsdale holiday home is located in Cox Heights, within 3 mi (5 km) of Scottsdale Stadium, Scottsdale Waterfront and HonorHealth Scottsdale Osborn Medical Center. Scottsdale Museum of Contemporary Art and Greenbaum Surgery Center are also within 3 miles (5 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Stylish 4 Bdrm Near ASU and Old Town Scottsdale! Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.4 Location ### 6.0 Eco-friendliness ### 6.0 Property conditions & facilities 10 - Excellent 23 8 - Good 12 6 - Okay 9 4 - Poor 3 2 - Terrible 1 ### 10/10 Excellent #### John F. 25 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### golf trip Great stay! ##### John F. Stayed 6 nights in Feb 2025 ### 10/10 Excellent #### Darrien J. 1 Oct 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Good stay Was a nice stay for my friends/family and I for the weekend. ##### Darrien J. Stayed 2 nights in Sep 2024 ### 8/10 Good #### Joseph D. 19 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Golf Trip Pretty Good.. Hot tub did not work.. need more kitchen items, Kitchen wash rags, pot to steam vegi's, spices, foil, bags...limited kitchen items ##### Joseph D. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Josh B. 4 Dec 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Scottsdale House This house was great! Supper clean, nice bedrooms and the outdoor space was awesome. My teenagers loved the pool and the whole family enjoyed the outdoor fireplace and sitting area. ##### Josh B. Stayed 4 nights in Nov 2024 ### 8/10 Good #### Maria M. 9 Jul 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Nice 4 bedroom with pool Overall very clean, except it smelled like previous renters had smoked especially in the master. Phallic pool float found in pool, not removed from previous bachelorette party. Lots of forms and waivers to fill out - never had to do that with other houses. Ping pong table in garage so we couldn’t pull our car in. Pool could use a light or a light of some kind on that end. String lights were not enough light. Hard to see kids swimming at night. Too hot to go in during the day. Very comfortable living room and beautiful kitchen. Love that they provided full size bottles of shampoo/conditioner/body wash. Plenty of towels. Appreciate the alarm on the sliding door, I was apprehensive with no pool fence. Pool pump/mechanics are very loud. Nice neighborhood, neighbors close, but no bother. ##### Maria M. Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Stephen F. 12 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Golf trip Four guy reunion- golf outing Great trip- great location ##### Stephen F. Stayed 4 nights in Nov 2023 ### 8/10 Good #### Sara H. 11 Apr 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Clean goof locay Overall great experience. The house is in a good area and quiet neighborhood. The accommodations were clean, spacious and had most everything you’d need. The only complaint was the pool wasn’t heated when we arrived. After trouble shooting via text with propery managment they got a repairman out the next day and fixed it. We missed one day of swimming because it was too cold. Not the end of the world but still frustrating that it wasn’t checked out before our arrival. We still liked the house and would stay again. ##### Sara H. Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Bill P. 15 Jan 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Golf trip House was perfect, supplied with everything, great location and excellent communication! ##### Bill P. Stayed 5 nights in Jan 2024 ### 8/10 Good #### Kelly W. 13 May 2024 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Bachelorette Weekend House was clean and in a prime location!! Bart quickly responded to all of my messages. ##### Kelly W. Stayed 3 nights in May 2024 ### 8/10 Good #### Preston S. 16 Feb 2025 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Quaint little house in Scottsdale. Good location. House was clean for the most part. Missing blinds in master bedroom needs to be addressed for privacy but we made due. Pool was not heated even though we were told it would be but again we dealt with it. Hot tub heater didn’t work either. Overall it was a good place to stay and would recommend once the minor issues are addressed. ##### Preston S. Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Stephen A. 4 Nov 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great golf weekend Great house and backyard. House well equipped ##### Stephen A. Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Danny P. 16 Jan 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Place Great home, plenty of open space, would be an awesome home during spring and summer to use the pool (the heated pool was offered to us but we declined) - everything as advertised - hope to be back!! ##### Danny P. Stayed 3 nights in Jan 2023 ### 10/10 Excellent #### Susan B. 3 Mar 2020 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Great Last Minute Stay I reached out to Bart to book his home on day of arrival. He was extremely prompt in getting back to me and offered to go over right away to turn on pol heat. The house is nice, beds comfortable and backyard area is great. Small problem came up while we were staying & Bart responded right away. Would stay there again. ##### Susan B. Stayed 2 nights in Feb 2020 ### 8/10 Good #### Carolyn V. 24 Mar 2023 Liked: Check-in, communication, location, listing accuracy #### Monte Vista The house was in quiet neighborhood. Easy to get to where we wanted. The pool was nice. The house needs to be cleaned better. Also, the paper goods were skimpy and propane bottles were not filled. ##### Carolyn V. Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Darren G. 8 Mar 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Daughters Trip Overall, it was good. Location was great, neighborhood was nice and quiet. I interior could have been cleaner; kitchen counters were not quite clean. Interior needs work. Hopefully they will add some paint and replace some rugs inside. If so, we'll stay their again. ##### Darren G. Stayed 6 nights in Feb 2023 ### 6/10 Okay #### Dee H. 23 Mar 2025 Liked: Communication, location, listing accuracy Disliked: Cleanliness #### Centrally located and great layout, minor challenges We had a family friendly spring break and the house was great with adequate space in the adult and kid rooms. The kitchen layout was awesome for meals and board games. The pool size and layout was perfect! And the temps were great for spring break. One major struggle was the pool pump placement right by the central sliding door made it impossible to hear each other across the patio to the house and hard to talk around the fire pit and in pool. Would be ideal if the Pump was on one end of house instead. This wouldn’t be so bad if it was all adults but hard with kids being in and outside. Awesome central location to many hiking and dining and entertainment options. We stayed 4 nights and would have been more than 3 stars if cleanliness was better! A few downsides on cleanliness/ etc: The hot tub walls had thick grime & water smelled. The beds were hard and pillows were worn out. The couch smelled and had visible stains. The bedroom carpets were torn and stained. Kitchen was sparse on cooking supplies like sheet pans and plates. ##### Dee H. Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Ashley D. 22 May 2023 Liked: Cleanliness, check-in, communication, location, listing accuracy #### Perfect location and great price We were extremely happy with our stay here, I’m not sure why previous posts were complaining about cleanliness. The house was great and clean, typical west and tear from being a Vrbo but it was clean! The host was amazing- allowed us an early check in and when a storm blew in and the pool skimmer was broke he had one delivered to the house so we could skim the pool post storm. His responses were professional and quick. At this place you are a quick 8-10 min to old town Scottsdale and 15 min from everything else. Lots of room and a great stay, highly recommend! ##### Ashley D. Stayed 3 nights in May 2023 ### 8/10 Good #### Shannon S. 9 Sept 2023 Liked: Check-in, communication, location, listing accuracy Disliked: Cleanliness #### Great location and nice home Great location. Good sleeping arrangements. The cigarette smell was really bad. We came home with luggage and clothes that smelled. Maybe I didn’t notice that it said it was a smoking location. I always assume non-smoking. When I asked he offered to send spray over. I believe it was in the ducts. ##### Shannon S. Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Lesli 31 Jul 2023 Liked: Communication Nice place but had to communicate a lot with property mgmt. they were very responsive but we should not have had as many issues, in Scottsdale, for the price we paid. It is a nice house and was very convenient since family lives close, but disappointed in all the messaging we had to do with mgmt about issues. ##### Lesli Stayed 3 nights in Jul 2023 ### 4/10 Poor #### Jake L. 27 Mar 2023 Liked: Check-in, communication, location Disliked: Cleanliness #### Didn’t get to enjoy pool We comformed twice that thr pool would be heated. Both times they responded yes, 85°. The pool was not turned on and never got above 77. Didn’t get to use and would not have booked this property. Corn hole boards are shot. Management responded quickly to refilling propane as it was empty upon arrival. Location was great. Outdoor area was nice and plenty of room. ##### Jake L. Stayed 4 nights in Mar 2023 ### 4/10 Poor #### Barry S. 7 Jan 2025 Disliked: Communication, listing accuracy #### Pool and Some Amenities Not as Advertised The layout of the house and bedroom configurations was a plus for our large group and overall is a nice property. However, some of the furniture and carpets have obvious staining and need replacing and/or deep cleaning. Also, several of the amenities like an ironing board, paper towels, a sufficient number of drinking glasses, dish towels, extra blankets and blender were not provided when we arrived.Most disappointing though was the pool, which was one of the main reasons we selected the property and was advertised as being heated at no cost during the months of October to April. Despite reaching out to the host and property manager, the pool never did get heated and couldn't use it at 60 degrees in January. Also, the pool policy required you to keep the creepy crawler vacuum attached at all times - even when using it. Never seen this before. Communication with the host was hit and miss and the property management person was not very sympathetic to these oversights when we brought them to their attention. Overall, this property has potential but our experience was not as expected. ##### Barry S. Stayed 4 nights in Jan 2025 ### 6/10 Okay #### Lisa B. 17 Oct 2023 Liked: Check-in, communication, location Disliked: Cleanliness #### House smelled As soon as you walk in it smells off. Not sure if smoke or what. I always bring Scentsy with me and that did nothing to help with smell. Lots of stains in house the front rug had a huge stain, towels in bathroom had stains. All in all it was missing so many little things to make you feel like it was clean. No extra paper towels just the half roll from arrival. I expected at least one extra roll. The pics show a red umbrella by the pool (it is the MAIN picture) we could not find any umbrellas for by the pool. The pool was main reason we booked. We did like the neighboorhood and location. That house needs fresh paint and something done about the smell. Most of the pool toys were broken. We were not impressed by the house at all. Thankfully we stayed busy to not have to be in the house with the smell. We were contstanting spraying a room spray to get smell out. Would not recommend based on smell and tons of stains ##### Lisa B. Stayed 4 nights in Oct 2023 ### 6/10 Okay #### Ken T. 7 Dec 2024 Liked: Check-in, location Disliked: Listing accuracy #### Honest heads up I normally don’t post a negative review, but I feel others should know about a few things. The beds and pillows are firm but comfy, the place has decent amenities (we don’t cook supper there though). The location is about 10-15 minutes from Old Scottsdale and only a short distance from the 101. The bad:Pool doesn’t have heat despite the property manager telling me they’d turn it on for 75. Does not exist. The jacuzzi is a tiny 4 person tub, maybe 4 kids, but 3 adults was uncomfortable. The patio area is dirty and when we arrived the spa was disgustingly filthy. They called the pool people right away and had it drained and cleaned, however we couldn’t use it for the first 3 days of our visit because it was stuck in holiday mode and wouldn’t warm up. We had to sweep and vacuum the patio area so we weren’t tracking sand and ricks and crud into the spa each time one of us went in. The main bathroom smelled of string urine when we arrived and the rooms were tidy, but floors under beds and around night stands and under couches were filthy. The property manager promptly send someone over to clean up. After 3 days of being there someone finally showed up with a leaf blower for the patio area and they just blew everything into the pool, then scooped out everything floating. It didn’t bother us since we couldn’t use the pool because it was so cold the week we were there. We booked because of the pool and jacuzzi and were sadly disappointed in the place. ##### Ken T. Stayed 8 nights in Nov 2024 ### 4/10 Poor #### Sara H. 20 Feb 2025 Disliked: Cleanliness, check-in, communication #### Maintenance issues, in great location! Before arriving, we had emailed our request for pool heating. No response or acknowledgement. Tried via text and VRBO messaging - still no response. Finally left a voicemail, and received a text and then again No follow up! We arrived to the house after dark and all lights were off. The first impression of the house was updated but run down.Although the kitchen had been nicely updated, it was not stocked well. Plenty of utensils, but very sparse on bowls, plates, glasses. The pans and knives have seen better days, and everything seemed dirty. Items didn’t come out clean from the dishwasher, even after rinsing. We struggled cooking simple meals - the kitchen didn’t have simple items such as a carrot peeler or mixing bowls for cooking.On day 2 the kitchen sink started clogging.The hot tub was cold - 74 degrees when we arrived. The pool was 71 degrees. Even after maintenance came out, the pool only reached 74 degrees, during our stay.All rugs, carpets, and cushions on the indoor couch needed serious cleaning.The outdoor cushions were soaking wet and dirty. We dried them out in the sun the next day, and covered them with towels for use. Blinds were damaged and (1) of the beds in the dual bedroom was damaged and squeaked terribly.The tub drain was clogged and the overflow cap had fallen off and looked dirty. The hot tub was not cleaned properly, fake lashes and full of lint. Unfortunately the cumulation resulted in significant loss of time to enjoy our stay! ##### Sara H. Stayed 4 nights in Feb 2025 ### 2/10 Terrible #### Russ R. 17 Nov 2024 Liked: Cleanliness, check-in, location Disliked: Communication, listing accuracy #### Home with "Heated Pool" did not heat the pool I have stayed in dozens of home in Arizona and always book a place with a heated pool during the winter. I was reassured that the pool would be heated on my arrival, but it was freezing cold. I notified Vrbo/management upon my arrival and daily informing them that the pool was not swimmable due to the water being frigid. Initially, they said that freon was needed, but even after it was 'taken care of', the temperature never changed -- I was in the home for 6 nights and was unable to use the pool for a single swim. For someone like me who likes to take a swim several times a day and during the evenings, this was extremely frustrating. The management company responded, "We are sending a tech out" and "The pool should now be heated", but the issue was never resolved. I asked whom I could contact for a partial refund since the heated pool was the only reason I rented the home. There was no response. I asked a 2nd time. Still no response. I finally gave up and feel like this managment company is either so disorganized that they couldn't ensure the pool was heated properly, or that they are duping tenants with a "heated pool" in the property description but dont' have any intention of making sure the pool is swimmable during the colder months. After day # 5 (of 6 nights), I finally gave up and just stopped communicating with them. I've never left a negative review before, but this experience was SO unbelievably frustrating and I wanted to warn potential renters. ##### Russ R. 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