Ratings based on 398 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Kingston, Ontario, Canada

Beautiful Lobby, Great room

Posted 29-Oct-2016
Pros: The openness with the rooms surrounding the lobby. Breakfast and bar staff were very cordial and informative. Bedroom and sitting room were great.
Cons: Front desk greeting and appearance could be improved. I guess we expect a higher standard from Hilton.
Location: We used Phoenix as a hub to visit Grand Canyon, Sedona and Tucson and Tombstone. Also attended the convention centre for four days
We liked the set up of the hotel with huge eye pleasing lobby encompassing restaurant and bar. Bathroom was very roomy but small counter space for toiletries. Shower had a weird faucet that was tough to operate. Room service was great even to 11:00 pm. Housekeeping staff were very efficient. Front desk made error on parking pass that caused us to be charged at the gate but we were refunded the overcharge. Breakfast and dinner were enjoyable with good variety and well presented. Convenience store was often closed but front desk staff were able to access for us. Overall we really enjoyed the hotel.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Oct-2016
さすがヒルトンです。とても快適でした。 ただ、クローゼットがバスルームの中にあるのはいまいち残念でした。衣装が湿ってしまいます。
5out of 5
by A verified traveller

Hotel was awesome!!

Posted 18-Oct-2016 on Hotels
The room was great, bed was very comfortable, staff was very friendly and professional. I will visit again.
4out of 5
by A verified traveller

Nice basic business hotel.

Posted 03-Oct-2016 on Hotels
Very well run hotel, reasonably priced. The rooms are large and quiet. However, the decor is a bit tired and could definitely benefit from a makeover. The staff is outstanding in every way.
5out of 5
by A verified traveller

Always works for me

Posted 02-Oct-2016 on Hotels
Always works well for me. The living area part of the sweet is great for meetings in having a separate sleeping area is convenient. Great staff good bar and easy parking for always appreciated.
5out of 5
by A verified traveller

Convenient with extra touches to make it enjoyable

Posted 20-Sep-2016 on Hotels
It was a wonderful experience and they were very accommodating with our in room dinner and breakfast service. They were very helpful to meet all of my husband's needs with his Parkinson's. The extra touches to the suite made the coming hospital visit seem more like a vacation.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Sep-2016
bathrooms need updating no exhaust fans. beds very comfortable, quiet. slept well. good breakfast
5out of 5
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Nice Rooms, close to the Hospital

Posted 14-Sep-2016
Had to make unexpected trip, did not have a lot of time to find a room. Was very happy with my choice...
5out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Sep-2016 on Hotels