Ratings based on 403 Verified Reviews

4.3 out of 5
84% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5out of 5
by A verified traveller

Posted 23-Nov-2016 on Hotels
Was disappointed with charging of the parking 12.50 Plus for breakfast 12.50
4out of 5
by A verified traveller from San Jose

Nice amenities and property

Posted 20-Nov-2016 on Hotels
The area the hotel is in is rather commercial. It is only 5 minute walk from the light rail which opens up more shopping and dining. The hotel itself is fine for the cost.
5out of 5
by A verified traveller

close to Phoenix airport and the Heard Museum

Posted 30-Oct-2016 on Hotels
Wonderful last day of vacation touring Arizona and New Mexico.
4out of 5
Recommended
for Everyone
by A verified traveller from Kingston, Ontario, Canada

Beautiful Lobby, Great room

Posted 29-Oct-2016
Pros: The openness with the rooms surrounding the lobby. Breakfast and bar staff were very cordial and informative. Bedroom and sitting room were great.
Cons: Front desk greeting and appearance could be improved. I guess we expect a higher standard from Hilton.
Location: We used Phoenix as a hub to visit Grand Canyon, Sedona and Tucson and Tombstone. Also attended the convention centre for four days
We liked the set up of the hotel with huge eye pleasing lobby encompassing restaurant and bar. Bathroom was very roomy but small counter space for toiletries. Shower had a weird faucet that was tough to operate. Room service was great even to 11:00 pm. Housekeeping staff were very efficient. Front desk made error on parking pass that caused us to be charged at the gate but we were refunded the overcharge. Breakfast and dinner were enjoyable with good variety and well presented. Convenience store was often closed but front desk staff were able to access for us. Overall we really enjoyed the hotel.
4out of 5
by A verified traveller

Posted 28-Oct-2016 on Hotels
Restaurant in hotel is acceptable but understaffed. Overall hotel provides value.
4out of 5
by A verified traveller

not the cleanest for a hilton

Posted 26-Oct-2016 on Hotels
Nice pool area
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 26-Oct-2016
さすがヒルトンです。とても快適でした。 ただ、クローゼットがバスルームの中にあるのはいまいち残念でした。衣装が湿ってしまいます。
5out of 5
by A verified traveller

Posted 23-Oct-2016 on Hotels
The employees were amazing, and the fish in the koi pond were beautiful!
5out of 5
by A verified traveller

Hotel was awesome!!

Posted 18-Oct-2016 on Hotels
The room was great, bed was very comfortable, staff was very friendly and professional. I will visit again.
4out of 5
by A verified traveller

Nice basic business hotel.

Posted 03-Oct-2016 on Hotels
Very well run hotel, reasonably priced. The rooms are large and quiet. However, the decor is a bit tired and could definitely benefit from a makeover. The staff is outstanding in every way.