Ratings based on 516 Verified Reviews

They paid and stayed. We double-checked.
2.3 out of 5
34% of guests recommend
2.6 Room cleanliness
2.9 Service & staff
2.6 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Spokane, WA

Clean, Safe, Secure

Posted 17-Aug-2016
Pros: Staff & timleness
Location: Safe & convenient
Excellent customer service w/ the shuttle, clean rooms, would definitely recommend. Great experience checking in as well as out.
2out of 5
by A verified traveller

Hotel Close to the Airpoty

Posted 26-Jul-2016
Pros: I needed somewhere to stay for a couple of hours before flying out of Phoenix. I needed a shower and to pack my bags.
Cons: The bathroom and security of the windows.
Location: N/A
The hot water in the bathroom was not working and the hall way was dimly lit.
4out of 5
by A verified traveller

Posted 30-Jun-2016
I got away from my room mates and well it was relaxing.
2out of 5
by A verified traveller from Louisiana

A very unpleasant stay for the $

Posted 23-Jun-2016
Pros: I'm sorry but there was not a thing I liked about this hotel.
Cons: This is a very old and outdated hotel. It is in a run down part of town. I will not consider this hotel on my next trip to Phoenix.
Location: Airport
Room was outdated. No refrigerator. Breakfast was minimal. I will look elsewhere for lodging on next trip.
1out of 5
by A verified traveller

Bathroom vile, wifi didn't even work, never again

Posted 21-May-2016 on Hotels
I needed a hotel close to the airport, but this neighborhood did not look great. The hotel advertised "new rooms", but there was probably just a new bedspread and that was it. The bathroom was vile, I refused to walk around the room without shoes on. The wifi was spotty at best and the air conditioning was either too much or not enough, there was no middle setting. I put some leftovers in the fridge overnight and the next morning they were frozen solid and had to be tossed. It was way overpriced for the condition of the hotel. I was extremely upset by the time I got to my room, but at that point there was no way I could cancel and try to find some place different. I would not recommend this hotel to anyone.
2out of 5
by Linda from Corning, Ca

Overnight in Phoenix

Posted 15-May-2016 on Hotels
We spent one night before our flight to Cabo, the room was old and run down, the bathtub area was in very poor condition. We wanted to walk to the 7-11 to get some snacks, but the neighborhood looked scary, a lot of undesirable looking people hanging around. When we got up in the morning, we looked out the window, and the police were handcuffing some guy in the parking lot.
4out of 5
by A verified traveller

Posted 15-May-2016 on Hotels
We only stayed over night, we didn't look for anything else.
2out of 5
by A verified traveller from Tucson. Az.

It was ok

Posted 09-May-2016
The bad:Kind of a bad neiborhood. The wall around the headboard had a dust outline of it. The bathroom needs caulking The good. Quiet stay. The bed was very comfortable. AC was cold.
2out of 5
by A verified traveller

I found the bed extremely uncomfortable

Posted 07-May-2016
Pros: Close to airport
Cons: Needs a facelift
I found the pillow top mattress too soft and lumpy, and the sheets were scratchy
4out of 5
by Shannon

This traveller left a rating score only Posted 01-May-2016 on Hotels