Ratings based on 700 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Alberta

Descent Hotel

Posted 17-May-2016
Pros: Location and a king bed.
Cons: Open pool when it is hot outside would be great.
Location: Location was close to restaurants and shopping if you have a car.
We arrived there and checked in got our room, nice room. It was 100 degrees outside and thought I would go for a swim and relax around the pool after a long day on the road. Pool closed for renovations at the hottest time of the year, so that was out. Bath tub was peeling and not very attractive. Breakfast was good and it was a full breakfast. Coffee was descent.
Comment from Hotel Management
19-May-2016 by Connie, Hotel Management
Dear Dean, Thank you for your review regarding your recent stay with us at the Comfort Inn Chandler. Our pool really was time for resurfacing. We are sorry our pool was unavailable during your stay. Please consider us during your next visit. Best regards, Connie Saber General Manager
2out of 5
by A verified traveller from canton,ohio

room condition

Posted 07-May-2016
Pros: maid service was great
Cons: i believe customer service should have been better.
we stayed at this hotel for 5 days . problem was bathroom smell coming from toilet at night was bad like sewer backup. management cut 50.00 off our bill big deal since we put up with for 5 days.
Comment from Hotel Management
11-May-2016 by Connie, Hotel Management
Dear Michael, We appreciate your time in completing the review about your recent stay with us at the Comfort Inn Chandler. We apologize for not meeting your expectations, and for the experience you stated. We hope that you will continue to consider us during your next visit to Chandler AZ. Best regards, Connie Saber General Manager
4out of 5
by A verified traveller

Nice hotel for the price.

Posted 02-May-2016
The free breakfast was nothing to write home about, but for the price it was it bad. Every one was very nice, rooms were clean.
Comment from Hotel Management
06-May-2016 by Connie, Hotel Management
Dear Guest, Thank you for your review and comments regarding your stay with us at the Comfort Inn Chandler. We hope that you continue to be loyal to the Choice Brand. Best regards, Connie Saber General Manager
3out of 5
by A verified traveller

Did no have jazcuzi or hot tub

Posted 01-May-2016
A hot tub would have made my stay more comfortable.
Comment from Hotel Management
04-May-2016 by Connie, Hotel Management
Dear Anonymous, Thank you for your review and comments. Unfortunately, this Comfort Inn was not built with a hot tub, and we do not have any future plans to include a hot tub on property. Best regards, Connie Saber General Manager
5out of 5
by A verified traveller

Posted 19-Apr-2016
Cons: Laundry
Helpful staff, safe area. Great bed! Great location .
Comment from Hotel Management
23-Apr-2016 by Connie, Hotel Management
Dear Guest, Thank you for your review and positive comments. We are glad you enjoyed your stay with us at the Comfort Inn Chandler, and our Staff and bed! Please consider us when staying in Chandler in the future. Best regards, Connie Saber General Manager
4out of 5
by A verified traveller from Tucson, AZ

Clean, comfortable room

Posted 18-Apr-2016
I was only staying for 2 nights but it was good. No real issues the hotel staff was nice and the rooms were clean.
Comment from Hotel Management
20-Apr-2016 by Connie, Hotel Management
Dear Guest, Thank you for your review and staying with us at the Comfort Inn Chandler. We are glad you enjoyed your stay and our Staff. Please considering staying with us during your next visit to Chandler. Best regards, Connie Saber General Manager
2out of 5
by A verified traveller

Posted 18-Apr-2016
We found very little comfort at the comfort in...small room...weak breakfast.
Comment from Hotel Management
20-Apr-2016 by Connie, Hotel Management
Dear Guest, Thank you for your review about your recent stay with us at the Comfort Inn Chandler. We are sad that you did not enjoy your stay. Please consider us during your next visit to Chandler AZ. Best regards, Connie Saber General Manager
4out of 5
by A verified traveller

Good location

Posted 17-Apr-2016
Pros: Clean, very nice staff
Cons: It would be nice if there was a service elevator for the staff. The maintenance people had to bring anything broken and new up and down with guests.
Location: Nice location for shopping, tourist things to do, and dining. Also easy to get to he airport.
Two nights in Chandler, the room was clean and sufficient for our purpose. We were close to the things we wanted to do. Breakfast at the hotel was ok
Comment from Hotel Management
23-Apr-2016 by Connie, Hotel Management
Dear Guest, Thank you for your review about your recent stay with us at the Comfort Inn Chandler. We are glad you enjoyed your stay. Please consider us during your next visit to Chandler AZ. Best regards, Connie Saber General Manager
5out of 5
by A verified traveller

Posted 13-Apr-2016
Met my expectations. Breakfast was great. This review process is starting to change my mind.
Comment from Hotel Management
17-Apr-2016 by Connie, Hotel Management
Dear Anonymous, Thank you for your survey and positive comments. We are glad you enjoyed our breakfast and your stay with us at Comfort Inn Chandler. Please come visit again. Best regards, Connie Saber General Manager
2out of 5
by A verified traveller

Posted 09-Apr-2016
Could hear people above us moving, opening doors, turning on water etc. Too much light comes thru the door at night. Vending machines don't take cash and were out of water on our floor. Pillows too small.
Comment from Hotel Management
12-Apr-2016 by Connie, Hotel Management
Dear Anonymous, Thank you for completing a review on your recent stay with us at the Comfort Inn Chandler. We appreciate your comments. Please be advised that the vending machines on the First, Second and Fourth take cash. We offer 4 pillows on each Queen bed, and 5 Pillows on a King bed. Best regards, Connie Saber General Manager