Ratings based on 802 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from minnesota

Nice,reconditioned hotel near granddaughter.

Posted 28-May-2017
Pros: Breakfast.cleanness. Friendly staff.
Cons: Carpet needs deep clean.my feet look dark after walking on carpet. Bath tub finish flaky and worn.
Location: Close enough to airport and shops.
Every staff member seemed friendly.kept up nice.great breakfast all 4 days.comfortable,clean.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-May-2017
Pool was amazing. Close to restaurants. Staff was friendly
5 out of 5
Recommended
for Everyone
by A verified traveller from chattanooga TN

Great experience

Posted 26-May-2017
Pros: Location
Cons: The carpet in our room looked a little stained in the entry. AC loud.
The front desk personnel were very friendly & helpful. Our room was immaculate overlooking the pool & gardens. The hot breakfast buffet was fresh, delicious, with great variety of choices. Easy access off the highway.
4 out of 5
Recommended
for Everyone
by A verified traveller from mesa AZ

Great place to stay

Posted 24-May-2017
overall everything was very nice. great breakfast with good options. Room was pretty clean, except the floor thats my only sad face. Had 3 kids with me and all our feet were super dirty from the floor. But other than that pretty nice place.
3 out of 5
by A verified traveller from vancouver

This hotel needs work

Posted 21-May-2017
Front desk staff were very friendly and accomodating however the cleaning staff really need to step up their game. We found a pile of debris against the baseboard behind the desk and asked the housekeeper the next day if she would vacuum our room. We pulled the chair out so she could clearly see it and when we came back it was still there. My husband had to pick it up with a kleenex. 0
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-May-2017
Clean and comfortable for the price point. Friendly staff.
2 out of 5
by A verified traveller

Don't expect too much

Posted 10-May-2017
Pros: Convenient location handy to motorways, cheap. Free ice dispensers on each floor were very welcomed.
Cons: Not sure that having tea facilities in the bathroom is a good idea. Haven't seen that one before.
We booked this hotel on a very short notice for an overnight stay only so we were looking for something affordable and close to main roads. This was both cheap and convenient. However, the bathroom was not clean (dusty shelves) and, although the booking was for three people we only had two sets of towels. As we arrived late at night we didn't try to rectify this. The breakfast was included in the price but was very, very basic. After trying scrambled eggs we decided to have our breakfast somewhere else.
3 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel for the price

Posted 08-May-2017
Nice upgraded features although you can tell where they cut corners. Looks like they renovated an old place. Wish the pillows weren't completely uncomfortable but overall it was nice for the price!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-May-2017
First off was downsizied to double queen when I originally booked a double king for a reason.. staff told me that Expedia had over booked and if I wanted the DK, I would have to go to another hotel. Settled for the DQ, because it was near my grandsons.. Noticed that room had only been supplied with one towel. There were no wash cloths, no floor placement towels needed for exit of the shower. Practically had to hunt for towels
5 out of 5
Recommended
for Everyone
by A verified traveller from c

Great customer service

Posted 08-May-2017
Staff went above and beyond even when helping two customers at a time. Excellent service, clean room, reasonable price. Thank you