BE CAREFUL BOOKING THIS HOTEL ON EXPEDIA
I chose the pay at the hotel option. When I arrived to check in, my reservation had been cancelled by the manager because they had not received payment 48 hours in advance. The woman working at the front desk was very apologetic and helpful, and it was not her fault, but something like this really should not happen. There were no other hotels available in Philadelphia that night and this could have been a disaster.
If you are booking on Expedia, do NOT choose the option to pay at the hotel.
Comment from Hotel Management
24-Oct-2016 by Guest Relations Manager, Hotel Management
I am very sorry to hear about your experience with your booking. Thank you for calling our attention, I will escalate your review so that our management can look into resolving this issue to avoid inconvenience moving forward. Thank you for staying here at our hotel. Kind regards.