Ratings based on 1,331 Verified Reviews

3.5 out of 5
71% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from usa

Posted 15-Jan-2018
Staffs are kind and helpful. They are bright and give me good explanation for stay. But room guest could not control the room temperature. My room was a little bit cold. And they have no Breakfast and dinner service. That could be inconvenient for family with kids.
Comment from Hotel Management
17-Jan-2018 by Manager, Hotel Management
We appreciate your rating of our hotel. Thank you for being a valued guest and for providing us the feebdack regarding our breakfast and room. We appreciate you taking the time to share your experience and to bring these matters to our attention.
1 out of 5
by A verified traveller

RUDE STAFF AND RACIST

Posted 15-Jan-2018
RACIST STAFF. Rude and very unhelpful. Asking questions that makes guest very uncomfortable and very violated
Comment from Hotel Management
17-Jan-2018 by Manager, Hotel Management
We appreciate that you have taken the time to let us know how you perceived our accommodations and find your review very distressing. Our primary goal is always to exceed expectations of comfort, convenience, and quality amenities. For that reason, we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
5 out of 5
Recommended
for Everyone
by A verified traveller

Family owned in historic building

Posted 12-Jan-2018
This hotel is a family owned budget hotel a 5 minute walk from the convention center in downtown. The rooms were really nice considering the cheap price, the hotel staff were exceedingly nice, and there were several restaurants and coffee shops just steps away from the hotel. Everyday I was there, there was a newspaper waiting for me when I woke up. The rooms were clean, with extra blankets in the room. The room I was in was in the top floor, so it was not fully accessible by the elevator. However, the building is an old historic building and it looks like they tried to keep as much of the original details as they could. Despite the age of the building, the water was always warm, as was the room, which is key in a city that gets below freezing. I would highly suggest staying here to anyone looking for a nice budget hotel in downtown Philadelphia.
Comment from Hotel Management
17-Jan-2018 by Manager, Hotel Management
Thank you for the incredible rating! We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!
4 out of 5
Recommended
for Students
by A verified traveller from MD

Basic clean room

Posted 16-Dec-2017
Cons: Put pads or spring mechanism on doors to close gently
Basic room with all standard furnishings/services. Quite clean and well-maintained. Helpful staff. Downtown location. Very satisfied for this price. The only drawback was that the hall floors are a bit creaky and the doors slam, so I woke up once or twice when other guests came and went.
Comment from Hotel Management
16-Dec-2017 by Manager, Hotel Management
On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and location. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 04-Dec-2017
I liked the location of this hotel. The two staff members I interacted with were friendly and helpful. $17 parking for 24 hours is a great deal!
Comment from Hotel Management
05-Dec-2017 by Tim, Hotel Management
Thank you for taking the time out of your day to post your review. We are pleased to know that our efforts to provide you with an exceptional hotel experience have been successful. We look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveller from Wayne, NJ

Nice hotel in convenient location

Posted 29-Nov-2017
This hotel is decent but - like a lot of hotels in Philadelphia this time of year - it seemed rather overpriced.
Comment from Hotel Management
30-Nov-2017 by Manager, Hotel Management
On behalf of our entire staff, we thank you for your business and for your comments regarding our hotel. Our ever present goal is to exceed expectations of service and accommodations. I hope you'll return to enjoy a five star experience.
3 out of 5
Recommended
for Couples
by A verified traveller from CT

Perfect for our needs

Posted 21-Nov-2017
Pros: Price, locale, and convenience
Cons: Better sign out front. Lyft drivers would drive by the hotel, and we walked past it almost every time. A sign that sticks out or lights up would help.
Location: 2 Wawa's within 3 blocks, hoagie and pizza places. Many other restaurants. Only a few blocks from the shopping district and the convention center.
The room was comfortable. Bathroom looked recently renovated and clean. Only a few blocks walk to Pennsylvania Convention Center. Lots of restaurants and convenience stores nearby. Very good performance on the free Wifi
Comment from Hotel Management
21-Nov-2017 by Manager, Hotel Management
We appreciate the comments, especially with regards to your opinion of our room. I do hope you'll return and let us show you an even more enjoyable and memorable experience.
4 out of 5
Recommended
for Everyone
by A verified traveller

Very comfortable

Posted 12-Nov-2017
Pros: Comfortable room, nice shower!!
Location: Close to center city, where I like walk everywhere. I didn’t feel much safe walking back to the hotel at night.
It was a nice stay! The staff is really amiable and made me feel welcome!
Comment from Hotel Management
12-Nov-2017 by Manager, Hotel Management
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff. Please do come see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveller from Asbury Park, NJ

Posted 27-Oct-2017
The front desk person was super nice. Our room was small and literally next to the front desk, and he helped move us to another room with a view! So nice, would def go back again. Affordable for Center City too.
Comment from Hotel Management
27-Oct-2017 by Manager, Hotel Management
Your comments and suggestions will help us to recognize our strengths and improve upon our weaknesses so thank you for the comments regarding our view and front desk. We wish all guests to have a convenient and accommodating experience, and we thank you for sharing your constructive review.
5 out of 5
Recommended
for Everyone
by A verified traveller

great

Posted 19-Oct-2017
this was a great stay. Easy, good location, and kind staff.
Comment from Hotel Management
25-Oct-2017 by Manager, Hotel Management
Thank you for taking the time to share. We appreciate your feedback regarding our staff and hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.