Ratings based on 1,151 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
71% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Middle of city, close to attractions.

Posted 19-Sep-2016
My stay was short, but the hotel staff was very accommodating to my friends and me. I would stay here again. Only issues, I wish check our time wasn't so early.
1out of 5
by A verified traveller

Not worth the cheap rate

Posted 12-Sep-2016
When we checked in we were told our reservation was canceled because we didn't pay ahead of time. When I booked the reservation it was booked as a pay at hotel option. The person who checked us in tried his best to help but said he couldn't do much on the price because someone higher would need to help in the morning. The next morning we spoke with Brian who was very rude did not help us out at all. He did not honor our rate we booked and pretty much said Expedia reservations are not held. And not to mention he stated Expedia is not a real company and they just steal your identity. I have been using Expedia for years and have never had an issue. We ended up paying about $40 more then what we reserved. Overal the hotel is nice and remodeled. Rooms were clean. I will not be staying here again though due to the lack for professionalism and customer service.
3out of 5
by A verified traveller from Maryland

Constitutional Walk Tour

Posted 06-Aug-2016
Pros: Location was good, a 15-20 minute walk to Independence Hall and attractions. Price reasonable.
Cons: WiFi, internet was out
Location: Plenty of attractions, restaurants withing walking distance
Very narrow halls. parking in lot across street, $15 with validation. Noisy in morning with construction across street
4out of 5
by A verified traveller

Posted 18-Jul-2016
Perfect room for a one night stay. There was no thermostat to adjust the room temp. The room was clean and the staff was very nice.
1out of 5
by Tom from PA


Posted 27-Jun-2016 on Hotels
Never actually stayed here. They "lost" our Hotels.com reservation. The poor front desk worker was obviously flustered as it must have happened numerous times. The manager refused to even talk to us, said to call Monday. I did. All I got was his voicemail. Very disappointing.
4out of 5
by A verified traveller from Gatlinburg, TN

Within Walking Distance of Major Attractions

Posted 25-Jun-2016
Pros: Location, staff, ambiance.
Cons: Heating and air are not controlled within room.
Location: Within walking distance of many good eaterys and just blocks away from the center city attractions like Independence Hall, etc.
We thoroughly enjoyed our stay at this property. Located within walking distance of all the areas we wished to see in downtown Philly. The staff was friendly, the room comfortable and clean. Parking is directly across the street. The only drawback was the lack of individual controls for air conditioning. While the staff adjusted the settings for our floor to be a bit cooler, it was still a little warm for our tastes, especially when sleeping. All in all, a very pleasant visit to Philly and a nice place to stay.
5out of 5
by Robert from East Windsor NJ

Phila roadway

Posted 23-Jun-2016 on Hotels
The location was perfect for me
4out of 5
by jamie from New York

Pleasant Surprise

Posted 06-Jun-2016 on Hotels
Pleasant surprise
1out of 5
by A verified traveller

Posted 14-May-2016 on Hotels
There was bed bugs and I had to leave. The hotel wouldn't refund me
4out of 5
by Robert from Pottsville

Close to Jefferson

Posted 13-May-2016 on Hotels
Good location