Ratings based on 1,035 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Québec, Qc

Gens courtois

Posted 08-Feb-2016
Pros: Le personnel courtois et aimable
Location: Près de tous les points d'intérêt que nous voulions voir et des services de transport urbain
L'accueil est super les gens sont attentionnés et veulent nous aider
3 out of 5
by A verified traveller

Met my expectations

Posted 07-Feb-2016
Pros: Convenient walking to many of Philly downtown attractions.
Cons: Furniture and little repairs would give the place more polish - but I know, it's only three stars.
Location: Eating ... Reading terminal, philly restaurants, convention center.
Having read all the reviews on a number of sites I knew what I was getting. In that sense it met expectations. My objective was a place for convenient walking to the convention center, Chinatown and Reading terminal and a decent price. Done. Now here is the bad: it's a worn out hotel showing it's age. The furniture and fixtures are falling apart - cosmetic mind you, not functionally. Noise - really bad. Poor noise insulation to other rooms ... To the street and to the lounge on floor one. Have no expectations of a completely quiet night. Staff was helpful and friendly as would be expected. Parking was at a private lot across the street.
3 out of 5
Recommended
for Everyone
by A verified traveller

clean and comfortable, but noisy

Posted 01-Feb-2016
Friendly staff, very good service, clean and comfortable room. One complaint is noise. We could hear everything that people next door were saying (until 2am) and lots of noise outside. Not great soundproofing.
3 out of 5
by A verified traveller

Posted 30-Jan-2016
Hotel room is ugly and facilities seem outdated. Bartender service was good.
2 out of 5
by A verified traveller

Posted 23-Jan-2016
Very small room had to pay an extra 15$ for a microwave when it arrived it was dirty.
1 out of 5
by A verified traveller from philly

No wifi

Posted 23-Jan-2016
Pros: The bar
Cons: No false information should be given to guest
Location: Everything outside the hotel was great
I paid for a room with wifi,I called the front desk and explain how is wasn't working. They said they would fix the problem lies, when I called back I got nothing but attitude and rudeness. You can't b working with people and don't have patience
2 out of 5
by A verified traveller from Bayport,ny

Price not what it seems

Posted 17-Jan-2016
Staff was nice when we checked in. However parking was $34 microwave $15 fridge $15. And room was tiny. Should not have had a.king size bed.I believe this should be included.in the price.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, I felt very comfortable

Posted 14-Jan-2016
The hotel room was small but it was nice for what you're paying. I still felt comfortable. The staff were excellent; came to my husband and I every need.( very friendly) The room was very neat & tidy. I would definitely stay again.
3 out of 5
Recommended
for Everyone
by A verified traveller from Pittsburgh

convenient location

Posted 05-Jan-2016
Pros: Updated bathroom. Booking Manager was phenomenal in helping fix a booking problem.
Cons: Cleanliness of room
Location: Two blocks to Reading Terminal. A few blocks from Chestnut Street and several good restaurants. Ease of getting to this hotel and convenience of park
Hotel staff was friendly and helpful. I was disappointed with the cleanliness room of the room.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel, Great Location

Posted 02-Jan-2016
No Parking included in the room rate! Separate daily pay parking across the street.