Ratings based on 1,085 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from indianapolis indiana

Nice

Posted 11-Apr-2016
Nice hotel , good location. Lots of things within walking distance.
Comment from Hotel Management
29-Apr-2016 by Guest Relations Manager, Hotel Management
Hello Brian, It is wonderful to hear that you enjoyed your stay and you found our location convenient. We will do our best to make your next visit another fine experience. It would be a pleasure to hear from you again. Kind regards.
3 out of 5
by A verified traveller

Posted 09-Apr-2016
Hotel staff was great beds looked like they was thrown together. Parking was horrible hotel doesn't offer parking if you park on street you take a changes of getting a ticket also parking lot across street charges thirty dollars for overnight. Hotel really needs to partner up with them for a discount for guess
Comment from Hotel Management
29-Apr-2016 by Guest Relations Manager, Hotel Management
Dear guest, We appreciate your time in bringing your candid assessment on your experience at our hotel. Your comment about the bed will be shared with our housekeeping for reference and corrective measure. I assure you that we will work hard to further improve our services. Your feedback on the parking area is noted and will be submitted to our management for evaluation. Thank you for your insightful feedback.
4 out of 5
by A verified traveller from London

Nice place, scary knocking

Posted 09-Apr-2016
My first night here I was woken at 4am by someone shouting and knocking at my door. Bit scary. Otherwise, great stay - helpful and friendly staff! Shower design leaves a little to be desired as it leaked really easily. Maybe a seal round the door would be enough?
Comment from Hotel Management
30-Apr-2016 by Guest Relations Manager, Hotel Management
Hello Kate, I sincerely apologize for the discomfort you experienced, your concern about the disturbance will be verified. I regret that this was not addressed by our staff immediately. Thank you for letting us know. We appreciate your helpful notes on our bathroom, I will send request to check on the shower and have it fixed. It would be a pleasure to see you again.
5 out of 5
by A verified traveller

Perfect for my wife & her elderly mother and me.

Posted 06-Apr-2016
Great location in central Philly. Really nice front desk clerk. Street meter parking available or large lot across the street for $30. Large room - 2 double beds and large bathroom. nice bar for watching the championship NCAA bball game.
Comment from Hotel Management
29-Apr-2016 by Guest Relations Manager, Hotel Management
Dear guest, Thank you for taking the time to share your experience with us. We appreciate your time in letting us know that you were pleased with our services and amenities. We will do our best to make your next visit a better experience. We hope to see you again. Kind regards.
4 out of 5
by A verified traveller from New Jersey

quaint hotel

Posted 05-Apr-2016
Pros: can't think of anything i didnt like.
Cons: make the AC unit's in the rooms quieter
Location: walking distance to museums, land marks and great dining. was a perfect centrally located hotel for our stay.
was a great experience. bed was comfy, bathroom was nice and the shower was hot.
Comment from Hotel Management
29-Apr-2016 by Guest Relations Manager, Hotel Management
Hello Andy, I am sorry for the oversight on the condition of our AC unit. Your comment will be forwarded to our maintenance team, I assure you that this is addressed accordingly. We hope to have the opportunity to serve you again soon. Have a lovely day!
5 out of 5
by A verified traveller from Sask, Canada

Hotel Downtown Philadelphia

Posted 04-Apr-2016
We had a great stay. All the staff were very friendly and helpful. Our room was a large size and was cleaned daily by the hotel staff. The hotel is within walking distance of Reading Terminal Market, the subway, Independence Hall & Liberty Bell and many shops & restaurants.
Comment from Hotel Management
29-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Cathy & Michael, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so favorably. It was a pleasure reading your comment. We look forward to your next visit. We assure you of another fine, great value accommodation. Kind regards.
5 out of 5
by A verified traveller from philadelphia, Pa

Very comfortable atmosphere

Posted 03-Apr-2016
Its a great getaway for a day..me and my family loved the comfortable rooms,the friendly staff..and the great perks ...cant wait to return..
Comment from Hotel Management
29-Apr-2016 by Guest Relations Manager, Hotel Management
Dear Esha, Glad to hear that you were comfortable during your visit at our hotel. We appreciate your kind remarks on the efficiency of our staff, quality of accommodation and your overall experience with us. We will do our best to provide another restful, homey experience on your next visit.
4 out of 5
by A verified traveller from Western New York

So close

Posted 26-Mar-2016
Pros: Conveniently located
Cons: A fresh fruit bowl in the PM would be appreciated
Location: Nice location, see above
The +'s: Super convenient to Reading Terminal Market, Chinatown, walking to Independence Hall, etc.. The room was clean and well maintained. The staff was helpful and positive. I would stay here again. The -'s: Parking across the street runs $34/day with in/out privileges. OUCH !! Traveling by car to museums, etc. is a pain because of construction and the way the one way streets run. The walls are thin and yes I can hear you watching TV. A first trip to Philadelphia. This was a nice home base to do lots of walking and sightseeing.
3 out of 5
by A verified traveller

Overnight stay

Posted 21-Mar-2016
Hotel was ok just about everything was average except for parking hotel does not have its own parking you have to park in a pay lot across the street. kind of inconvenient.
1 out of 5
by A verified traveller

Avoid avoid avoid

Posted 14-Mar-2016
The hotel was loud- I could hear everyone around me inside their rooms. Couldn't get a decent night's sleep. Location is ok but the room wasn't very clean and the caliber of guest was low. I would avoid it.