Advertised on Expedia as $155; bill totaled $180 a night; Expedia gave me back some money -- that was good. Then, when I got home, I found a charge by the hotel totaling $166.32, which I had NOT authorized; I'm dealing with my credit card company on that as fraud since the hotel said they didn't show that charge (I figured someone at the desk helped themselves to my money in the name of their company.) The room was dirty from the start; found zip ties on the carpet which told me the carpet was not vacuumed, plus lots of other debris, and there was a dark substance that appeared to be gum ground into the carpeting. The maid never showed up. When we called the desk, most times they didn't answer. My husband had to go down to the desk and "look them in the eyes" since they wouldn't answer the phone. When he complained about no maid service, the maid showed up our second evening and lied, telling us that we put out our "green environment" card asking for no maid service (in truth, we had put out "do not disturb" sign for the morning and brought it back into our room around noon when we left our room, assuming the maid would make up our room that afternoon, which never happened.) The maid came that one evening we complained, and STILL did not vacuum the carpeting. Oh, and we saw a huge cockroach outside their adjoining restaurant which made be presume he'd had his dinner and left for the night. I cannot believe that Sheraton would soil their name by owning this hotel.