Lobby

Reviews of Days Inn by Wyndham Springfield/Phil.Intl Airport

2 out of 5
Days Inn by Wyndham Springfield/Phil.Intl Airport
650 Baltimore Pike, Springfield, PA

Reviews

5.6
Rating 10 - Excellent. 189 out of 1000 reviews" "
Rating 8 - Good. 159 out of 1000 reviews" "
Rating 6 - Okay. 167 out of 1000 reviews" "
Rating 4 - Poor. 175 out of 1000 reviews" "
Rating 2 - Terrible. 310 out of 1000 reviews" "

5.4/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

Christie

Disliked: Cleanliness, property conditions & facilities
Place was dirty a pigs pin is cleaner then the motel on top of that this place is outdated and just horrible I would have been better off staying in my car EVERYHING WAS DIRTY AND NASTY.
Stayed 1 night in Apr 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 18 Apr 2024
Dear Christie,Thank you for choosing to stay with us. We apologize for the disappointment you experienced. Cleanliness is a top priority, and we're sorry we fell short of your expectations. Please know that your feedback is valuable. We'd love the chance to make it right on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean. There was a gentleman cleaning around the outside when I arrived. Check in was friendly. Location was good for me as I was able to get outside and walk. Nice shopping in the area.
Stayed 1 night in Apr 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 15 Apr 2024
Dear Linda,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found our room clean and enjoyed our friendly check-in service. It's great to know that our location suited your needs, allowing for enjoyable walks and convenient access to nearby shopping. We look forward to welcoming you back for another stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Reve

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water
Stayed 1 night in Apr 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 14 Apr 2024
Dear Reve,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for the inconvenience you experienced. Please know that we take your feedback seriously and have addressed this issue promptly. We invite you to stay with us again for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Philip

Disliked: Property conditions & facilities
Bugs in room
Stayed 2 nights in Apr 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 10 Apr 2024
Dear Philip,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for any inconvenience. Rest assured, we take cleanliness seriously and are addressing this matter promptly. We invite you for another stay and the opportunity to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

shelly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 9 Apr 2024
Dear Shelly,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize if your experience did not meet your expectations. Your feedback help us improve. We invite you to give us another chance to exceed your expectations on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you’d expect. Clean rooms, quiet, easy check in.
Stayed 1 night in Mar 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 26 Mar 2024
Dear Christina,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that your experience met your expectations with clean rooms, tranquility, and seamless check-in. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Laurie

Needed updating Empty vending machines
Stayed 5 nights in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 11 Mar 2024
Dear Laurie,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize for any inconvenience regarding. Rest assured, we're actively working on updates. We'd love to welcome you back for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Shinay, Drexel Hill

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 11 Mar 2024
Dear Shinay,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and regret to hear that your experience did not meet your expectations. Your input is valuable to us as we strive to improve. We invite you to give us another chance to exceed your expectations on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

amelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 28 Feb 2024
Dear Amelia,Thank you for choosing to stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and regret that your experience did not meet your expectations. We would love the opportunity to make it right and invite you for another stay where we can exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Sofia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 27 Feb 2024
Dear Sofia,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We value your feedback and apologize for any shortcomings in your experience. Your satisfaction is our priority, and we'd love the chance to make it right. Please consider giving us another opportunity to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

adonis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is quiet,rooms are straight forward it's comfortable,easy check in ez check out ..unlike an few hotels they don't give you an hassle all the extras and nonsense when I come into town I always come to this hotel 👌
Stayed 1 night in Feb 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 19 Feb 2024
Dear Adonis,Thank you for choosing to stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found our property quiet and our rooms comfortable. Providing a hassle-free experience is our priority, and we're thrilled to be your go-to hotel in town. We look forward to welcoming you back soon!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for the price. Clean and convenient. Thanks
Stayed 2 nights in Jan 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 23 Jan 2024
Dear Elaine,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're delighted to hear that you found our accommodations clean and convenient. Providing a great experience at an affordable price is our goal. Your positive feedback means a lot to us. We look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 21 Jan 2024
Dear Dorothy,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're delighted to hear you enjoyed your stay. Your 4 out of 5 rating means a lot to us. If there's anything specific you loved or any areas we can improve, we'd love to know. Looking forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Days Inn Springfield/Phil.Intl Airport Team on 18 Jan 2024
Dear Elaine,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay! We're delighted to hear that you had a perfect experience. Your 10/10 rating means the world to us. We look forward to welcoming you back for another exceptional stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 31 Jan 2024
Dear Khaled,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport and for the fantastic 10/10 rating! We're delighted to hear that you enjoyed your stay. Your positive feedback is truly appreciated. If there's anything specific you loved, we'd love to hear it. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 8 Jan 2024
Dear Guest,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback, and while we're delighted you chose to stay with us, we're eager to learn how we can enhance your experience. Your insights are valuable, and we look forward to the opportunity of exceeding your expectations in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

LaShom

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 8 Jan 2024
Dear LasShom,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Springfield/Phil.Intl Airport. It is always a pleasure to receive positive feedback. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Joanie

Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 21 Jan 2024
Dear Joanie,Thank you for choosing to stay with us at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear you had a 5-star experience! It's our pleasure to provide excellent service, and we look forward to welcoming you back. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 4 Jan 2024
Dear Terry,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're thrilled to hear you enjoyed your stay. Your kind words motivate our team to maintain our commitment to excellent service. We appreciate your positive feedback.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Terry

Travelled with family
Liked: Amenities
Good
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 31 Jan 2024
Dear Terry,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport and for your outstanding 5-star review! We're delighted to hear you had a fantastic stay. Our team strives to provide excellent service, and we're thrilled it reflected in your experience. We look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice space for one night Clean and comfortable
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 26 Dec 2023
Dear Khaled,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're delighted to hear you found our space accommodating for a comfortable night. Providing a clean and comfortable experience is our priority. We appreciate your positive feedback and look forward to welcoming you again.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on 18 Dec 2023
Dear Rodney,Thank you sincerely for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We're thrilled to hear your experience merited a perfect 10/10! It's our pleasure to ensure your satisfaction. We look forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Candice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE!! The jacuzzi DOES NOT WORK, there's no gym and the room had bugs. The roaches seemed to be well fed. Also, seedy characters hung outside my room at all hours of the night. Save your money, stay somewhere else!!
Response from Days Inn Springfield/Phil.Intl Airport Team on 9 Feb 2024
Dear Candice,Thank you for choosing to stay with us and for sharing your feedback. We apologize for the inconvenience you experienced during your stay. Rest assured, we take your concerns seriously and are working diligently to address them. We hope to have the opportunity to exceed your expectations in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Laurel

Liked: Cleanliness, staff & service, room comfort
Clean and Comfortable
These are very basic accommodations, but with spacious bathroom, comfortable bed, good quality linens and pillows. The other furnishings are in good condition. We like to have a refrigerator and in-room coffee.
Stayed 1 night in Dec 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 10 Dec 2023
Dear Laurel,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're delighted to hear you found our accommodations clean and comfortable, appreciating the spacious bathroom, cozy bed, quality linens, and in-room amenities. We're committed to ensuring a pleasant stay for our guests. Your positive feedback means a lot. We look forward to welcoming you back!Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Andrey

Liked: Staff & service
Disliked: Property conditions & facilities
I had a mouse in my apartment. It ate one of the layers of my bag and went through it, I tried reaching out to the owner/manager no one responded... It is very loud inside, you can easily hear all the people outside. I had some trash in my room that wasn't picked up when I walked in. All of this happened on Nov 23, 2023
Stayed 1 night in Nov 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Andrey,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your stay. We sincerely apologize for the inconvenience you experienced. Our team is addressing the concerns raised. We appreciate your feedback and are committed to making improvements. We hope to welcome you again for a better experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No microwave in the room. We've posted the have breakfast included in the stay. But just staff are not informed when breakfast was no room service for the time I was. There didn't mean replace the sheets or the towels
Stayed 4 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Gregory,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and apologize for any inconvenience you experienced. We've taken note of your concerns. Rest assured, we're addressing these issues to enhance our guests' experiences. We hope to welcome you back for an improved stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Javon

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad servecs
Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Javon,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're sorry to hear about your experience. Please know that your feedback is valuable, and we'll address the issues to improve our services. We appreciate your understanding and hope to have the chance to provide a much better experience on your next visit.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Tatyana

Travelled with partner
The sheets where burnt and the didn't come to give new towels or anything
Stayed 3 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Tatyana,Thank you for choosing to stay with us. We appreciate your feedback and apologize for any inconvenience you experienced. This falls below our standards, and we'll address it promptly to ensure it doesn't recur. We hope you'll give us another chance to provide you with a more enjoyable stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Stephen

Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Stephen,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport! We're thrilled to hear you had a perfect stay. Our team works hard to ensure a memorable experience, and your 10/10 rating is the best reward. We appreciate your positive feedback and look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Chloe

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Chloe,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted you enjoyed your stay, and your 8/10 rating warms our hearts. We're committed to ensuring every guest feels valued. Should you return, we'll strive to make your experience even more memorable.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Plumbing needs help toilet, shower n sink
Stayed 1 night in Nov 2023
Response from The Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Guest,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We appreciate your feedback and sincerely apologize for any inconvenience. Rest assured, we're actively addressing these issues to enhance our guests' experiences. We value your insights and hope to welcome you back for an improved stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Tom

The location seemed so dangerous once I arrived at the property that I would have cancelled my stay but my reservation was non refundable so I forfeited the rent.
Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Tom,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We sincerely apologize for any concerns about the location. Your feedback seriously. We regret that you felt uncomfortable, and we are committed to addressing this. We appreciate your understanding and hope to welcome you again for an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Ussama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Ussama,Thank you for choosing to stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are sorry to hear that your experience did not meet expectations. We value your input and will use it to improve. We hope for another chance to exceed your expectations.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Catie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Catie,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We sincerely apologize for any inconveniences during your stay. Your feedback is invaluable, and we're committed to addressing the issues raised to enhance our guest experience. We hope to welcome you back and provide the exceptional service you deserve.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Christina

Travelled with partner
The room had a musky smell to it everything else was ok
Stayed 1 night in Nov 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear Christina,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are delighted to hear you found your stay satisfactory. We're sorry about the issue. We value your business and hope to welcome you back for an even more enjoyable experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

CHRISTOPH

Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 29 Nov 2023
Dear CHRISTOPH,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and are sorry to hear about your experience. We're committed to continuous improvement and would love more details to enhance our services. We hope to welcome you back for an even better stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Nina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Washer dryer area has no coin machine, cant get soap from lobby area because machine doesn't dispense it. Had to use shampoo in the washer with my clothes.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Nina,Thank you for sharing your feedback about your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We apologize for the inconvenience you experienced. Your comments are important, and we will use them to make necessary improvements to enhance our guests' experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Owen

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Lobby was nice and employees were very nice but the room was horrible, the ac did not work and was missing buttons, toilet barely flushed, water leak on the floor, sheets weren’t clean or put on completely
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Owen,Thank you for your review of your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your kind words about our lobby and staff. We apologize for the inconveniences you encountered in your room and will address these issues promptly to ensure a better experience in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Chadis Mary

Travelled with partner
Disliked: Amenities
Room smell of smoke and was dirty. We had to check out
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Chadis Mary,We sincerely apologize for the unpleasant experience during your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your feedback is invaluable, and we're committed to improving. We'll investigate the issues you've raised to ensure a more enjoyable stay for all future guests. Thank you for sharing your concerns.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Chrystal

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled because the carpet looks old there was hair and the bathtub and behind the toilet bowl. The desk with Dusty like they hadn't been wiped and I slept on top of the blanket because the bedding didn't look like it was changed. I'm requesting a refund.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Chrystal,Thank you for taking the time to review your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We appreciate your feedback and we are truly sorry for your recent experience at our hotel. Your feedback is invaluable to us, and we're addressing these issues immediately. Rest assured, we are committed to providing a clean and comfortable environment. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Stephen,Thank you for choosing Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear you had an enjoyable stay and appreciate your 8/10 rating. Your feedback motivates us to continually improve and provide even better experiences. We look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Brian

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Brian,Thank you for your feedback. We're delighted to hear that you found our service excellent during your stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We regret that your overall experience didn't fully meet your expectations, and we would love to learn more about your stay to further improve our services. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Hotels.com is an excellent advocate for obtaining a good night stay.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Rodney,Thank you for your glowing review! We're delighted to hear that you had an excellent experience at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your kind words are greatly appreciated, and we're thrilled to have provided you with a good night's stay. Your satisfaction is our priority, and we look forward to welcoming you back.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

6/10 Okay

Patrick

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not the best
Unfortunately I had to wait 15 minutes to check in since there was no in the office when I arrived. It was an accessible room when I check in but the room reeked of cigarette smoke. I don't smoke and asked for a non-smoking room. I was running late for a meeting so I had no time to change it. Also the A/C stopped working.and the A/C Slats were damaged and broken
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Patrick,Thank you for sharing your feedback about your recent stay with us at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're truly sorry for the inconveniences you encountered. Your comments are important to us, and we'll address these issues promptly to ensure a more pleasant experience in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Jeffrey, New York

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as advertised. Check in felt like buying a ticket for a bus. Plus the agent said my room number out loud in an area that I’d definitely question if it’s safe at night. Didn’t see or feel like there was any security in or around the motel either.
Stayed 2 nights in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Jeffrey,We sincerely apologize for your recent experience at the Days Inn by Wyndham Springfield/Phil.Intl Airport. Your feedback is invaluable to us. We are committed to making improvements to ensure a safe and comfortable stay for all our guests. Thank you for bringing this to our attention.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Nherlande

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The place is inappropriate for overnight stay. Linen condition not tidy.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Nherlande,We appreciate your feedback and apologize for any inconveniences during your stay at Days Inn by Wyndham Springfield/Phil.Intl Airport. We take your comments seriously and will address it immediately to enhance our guests' experience. We hope you consider giving us another chance to provide a more enjoyable stay.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed in handicapped room.perfect.
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Helen,Thank you for your positive feedback regarding your recent stay in one of our handicapped rooms at Days Inn by Wyndham Springfield/Phil.Intl Airport. We're delighted to hear that you found the accommodations perfect for your needs. It's our pleasure to provide comfortable stays for all our guests. We look forward to welcoming you back soon.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

8/10 Good

Sagina

Liked: Cleanliness, staff & service, room comfort
Stay was nice, served the intended purpose but could've been a little better
Stayed 2 nights in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Sagina,Thank you for choosing the Days Inn by Wyndham Springfield/Phil.Intl Airport for your recent stay. We're delighted to hear that your stay was pleasant and served its purpose. We appreciate your feedback, and we're committed to making your future stays even better. Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

4/10 Poor

Joann

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Pictures on internet looks very nice but in person it is very out of date and feels like a cement box
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Joann,Thank you for sharing your feedback about your recent stay at the Days Inn by Wyndham Springfield/Phil.Intl Airport. We're sorry to hear that the appearance of our property didn't meet your expectations. We continuously work on updates and improvements. We appreciate your input and hope you'll give us another chance to provide you with an improved experience.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team

2/10 Terrible

Yvan

Disliked: Staff & service, property conditions & facilities
My light car was broken while parked
Stayed 1 night in Oct 2023
Response from Days Inn Springfield/Phil.Intl Airport Team on 3 Nov 2023
Dear Yvan,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Springfield/Phil.Intl Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Best Regards,The Days Inn by Wyndham Springfield/Phil.Intl Airport Team